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Flight Exterior

4.0 (3 reviews)
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Simplicity Siding & Windows

Simplicity Siding & Windows

(5 reviews)

When we purchased our home in September 2020 the original homeowners had purchased the bow window…read morefrom simplicity, siding and windows and we were in charge of the install date. Initially it was noted on the receipt that the window was ordered on July 8 and would be expected delivery of September 7. We purchased and took ownership of the home on September 2. I started reaching out and contacting the contractor on September 7 and every two weeks to find out if the window had come in however, the window ended up, not arriving until the end of October. On October 27, 2022 the owner and his crew arrived to install of the window. Prior to the installation I had discussions with the owner that we wanted the roofline to remain the same and was confirmed by both the owner and his crew that it would be, in fact, the same roofline above the window. During the installation at some point I did leave to pick up my daughter and came home to find they had demolished the roof that was above the window and just encapsulated the area and space where the roof used to be. After many discussions with them they said this is how they do roofs now however, this was not what was discussed, and I wanted to get the roof line fixed back to what was discussed and intended to have a roof above it. We have been waiting since October 27 of 2022 to have this roof fixed back to the way that it was supposed to be installed. On March 3, 2023 we discovered that our window was leaking and damaged the windowsill inside the home. I had contacted the owner who came out to investigate and told us that we should try soaking the window so we can try and see where the water is coming in. He told us also that he wanted to wait for warmer weather to be able to investigate this more. Well, I waited. I reached out to all side window company and they had an associate Harold come out to investigate the window and they determine that it is not a window defect, but in fact, is an install defect issue. Per the owners request on April 23 we soaked our window to find out where the water was coming in and determined that it was in fact from the area that he encapsulated as opposed to making a roof. They did not put on enough silicone caulking. The caulking was poorly put on and is now all over our existing soffits on our home. On May 18, 2023 I had reached out to the owner and let him know that I needed this roof fixed and the damage replaced. He sent a team out to do a roof and when they were about to install we determined that they were going to do a roof that was not agreed-upon and not what we had discussed at all. So Work had ended again. They put more caulking in the area where they felt the water was coming in to try to remedy it. We have now been going back-and-forth with the owner about coming out to get our window fixed and our roof line corrected since May 18 of 2023. Every time he makes an appointment and says he is coming, He either does not show up, states that he did not send a text message that he thought he did stating he needed to reschedule and/or makes an appointment date and then goes out of state and says he is not available for that appointment . At this point our window has areas where it could still potentially be leaking, as well as mold, growing from the water that did come in the areas that were encapsulated. There is black growths on our windowsill that I am not sure if it was mold, growth or anything like that. At this time we are simply wanting our roofline fixed and window corrected. The owner is no longer returning our phone calls or messages, and is making no effort to rectify the issue

Did a fantastic job on the roof and cutters. The workers were great, and knowledgeable, and very…read moreprofessional. After the job was done, they clean up all of the trash and nails on the ground.

The Lady Bug Pest and Wildlife Control

The Lady Bug Pest and Wildlife Control

(6 reviews)

We had a great experience when they came out to help with a chipmunk that was entering our home…read morethrough an exterior wall. They gave a detailed estimate and, at my request, gave other recommendations for the full house. It was easy to pick and choose among the various options they offered. They set up a one-way door so the chipmunk could get out but not go back in. They waited a week to ensure it was likely gone, then came back and sealed up the area. The price was reasonable for what they provided.

I had a raccoon under my deck and when I contacted them they said the first step would be a…read more"wildlife inspection" for $175 and that I had to be home for this. They gave me a 4 hour arrival window so I had to clear my schedule for half a day and work from home. On arrival, the worker came in with a ladder..,I said the raccoon was under the deck so a ladder wouldn't be needed. He seemed surprised that I just wanted to focus on the raccoon vs a whole house inspection. So...basically, I paid $175 for him to confirm that the raccoon was entering through the spot I knew it was using. He did take no for an answer and didn't try too hard on the upselling. The proposal was for a full exclusion (fencing 12 inches down and out all around the deck and room) and a few extras....there was also going to be a charge for any animal caught..,,including squirrels, etc....and I was going to be responsible for checking the traps and calling them before 6AM every day...I was easily going to be over $3000 for a raccoon that just needed to be evicted. And....the proposal didn't even include sealing the hole used for entry....the second company I had come out said the rest of the room and deck were secure and that there was only the one entry point. I cut my losses with the $175. If you want a whole house exclusion done, for all potential critters, this likely would be a good company, but I wouldn't recommend for a focused job.

Flight Exterior - windowsinstallation - Updated October 2026

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