Hawx has been providing pest control services for my property for more than two years. They communicate regularly - when they are coming, when they are about to arrive, and then send an update with pictures when they are finished. I have been home a couple of times they have done service, and the technician has always been polite and professional. I have dogs, and make sure to keep them in the house when the tech visits. I have a lock on the gate, and they always make sure it is secure when they leave. I would recommend Hawx Pest Control to everyone. read more

Very thorough & great communications! Always timely service and the non toxic treatment help ease the worry of pets getting sick.

Just had a guy pull up on his scooter and rang my doorbell. When I didn't come to door he rang it again which now he's done woke my grandchild up. He was very rude when I told him I wasn't interested read more

Very knowledgeable and courteous service personnel. More than thorough. Great communication.

Time arrived was a good time. Looked at all the pics appreciate that. The service done was of great value to me and my husband. Ayden did a great job and answered all my questions. Thank you read more

Kitley was thorough and did a fine job! Good communication and feedback. Service was as I expected.

Avoid this company at all costs. They lie and use aggressive tactics. Twice they have violated the no soliciting sign at my condo community. read more

Everything was explained to me and a detailed report was sent to me after. Brittany was friendly and knowledgeable. Thanks

Unethical company with the worst customer service I've ever experienced. They let their salesmen lie, use manipulation, and not give you all the information to get you to sign up. Then, when you contact their customer service about it, they DO NOT CARE. To top it off, to cancel you then have to pay $200 for EACH service. Such a scam. Extremely disappointed. read more

I've been with hawx for their pest service a few years now, and I appreciate that it's all scheduled and happens on schedule, they do a great job of keeping track, letting me know before when they'll be here, and checking if any issues needing special service. Prior to using them I'd see several spiders and multi legged creepy crawlers frequently and this takes care of that. And if there were a sudden sighting of multiple pests, or a certain type, then I'm confident they'd spot treat if needed. Jared has been my technician multiple times and if very polite, efficient, careful of our property, and thorough. read more

Hawx has been a great pest service for my home! Initially switched over to them from Bulwark as we were dealing with a mouse issue. Hawx located points of entry the mice were getting into and sealed those off. Within a week the activity had been entirely gone! They even made sure I would be paying less than what I was with Bulwark for outdoor treatment. I am now using them for mosquitoes, fleas and ticks for the summer. Each staff member has been very thorough and communicative when they arrive to provide treatments. The only issue I ran into with them was inquiring if rodent activity could be removed from the home. The person on the phone confirmed that could be done, but upon arrival the staff member said they do not provide those services. Hawx has still been significantly better than Bulwark and I will continue to use their services to keep my home pest free! read more

They are scammers. Do not answer if they come to your door. I have been with Aptive for years with no issues. The guy from Hawx stated that was no problem as they would cancel the Aptive contract. Aptive showed up today. I called them and was informed they never said that and this is something they do not do for customers. Now, they have charged my bank $199 for canceling their contract when they messed up. Very unethical rat company! read more

This company will be shut down. Absolute fraud of a company. They don't even tell you they are coming out to do a job. When you call their number you get tossed around to 8 different people who can't help you. After trying to cancel they make you call again to cancel again. On top of that they wanted $200 to cancel. The only time they came to my property was for not even 2 minutes sprayed and left without notifying at all. 1 time to come out for 2 minutes for $400 read more

Do not sign up with Hawk. You cannot stop their services! ! They tricked me into signing up. for an additional 36 more months!! stay away

Very professional and responsive to our needs. They showed respect and knowledge of their product and and service. I highly recommend them.

A disaster of a company. Better to stay away from Hawx for a range of reasons, both at the service and business end. Re: the latter, I had attic abatement done, and the very next month I started receiving billing services for a property 15 miles from my home and that I do not own. Clearing up the mess took about a year--even worse, Hawx assumed no responsibility. read more

NOT happy at all I changed to this company from Mint. I am killing spiders inside and outside. Never had to do this with Mint! I'm canceling after only having this for one month! read more

Not satisfied. Only small patches of granular dust around foundation. Multiple borers wasp holes found not treated. Many ants on deck not treated. Going to move my business to Mira homes. Already submitted cancellation notice. read more

can't get them to stop calling me. such and awful company. keep calling even after being told to stop.

Extremely disappointed in Hawx service. Zero impact on pests inside and outside of my house after 3 straight months of treatments in a row, which required me to call them because they don't treat each month. Now they are charging me $199 to cancel my contract, which at this point I'd rather pay then continue with the frustration. The 3rd and final tech that came out said he didn't want to come in the house because the bugs could become immune to the treatments. Then he sprayed outside and placed a rodent trap (I don't have a rodent problem). Again, zero impact. My experience with other pest control companies has been significantly better so I'll be going back to Lady Bug. NOTE: The Hawx customer portal provides no access to communicate with management or anyone directly. When you call the local number they place you on hold - then randomly hang up after 10 minutes holding. Finally got through to an account manager who spent 20 minutes trying to convince me to give them another (4th) chance. Unfortunate customer service. read more

They are overcharging and have a $199 cancellation fee. The service isn't good either. I will never use them again. It seems more like robbery to me than a service. read more

Don't use this company, they are so very unprofessional in their customer service from Utah office. I attempted to cancel my moving forward called three months ago and was told to call back today 2325 to cancel only this morning. Someone came to service me charged me $70 before I made that call corporate office. They were nasty and mean I will never ever use this company again or Angie's list here they come the service was fine here in Indianapolis, but the customer service and the people in Utah are horrible. read more

very kind extremely professional seemed to get all the points that Pest could get in by moving boxes. what are we had to do to get the proper coverage? Well mannered was a pleasure. read more

responsive to my needs... checked in with me before starting. Has helped in reducing bugs coming in.

I would strongly caution anyone considering Hawx Pest Control. I called to cancel my service, thinking that was the end of it. But instead of honoring my cancellation, they continued charging my credit card. When I called again to find out why, I was told that I needed to call again to confirm the cancellation -- something no one clearly explained the first time. To make things worse, after my first cancellation call, they sent me a long, misleading email that looked like a confirmation at first glance. But buried inside, it stated that they'd still be sending someone out and that I'd have to call again after the "next appointment" to finalize my cancellation. Most people don't have time to read a wall of text like that -- it feels intentionally confusing. This kind of practice doesn't feel customer-friendly at all. Instead of making it easy to stop service when you no longer need it, Hawx seems more interested in trapping you into extra charges. I would not recommend them to anyone who values transparency, honesty, or respect for their time and money. read more

Lee seemed very knowledgeable, took the time to diagnose our ant problem and seemed very confident this would rid us of the ant problem we have been having all over our kitchen and pantry. Then he did a thorough job of spraying around the house to prevent other multi-legged creatures from entering the house. read more

We've had Hawx for about a year, and the experience has been disappointing. I've let my account go the full year of the contract and was prepared to just let it fall off. One of their sales reps was in our area and when approached, I let him know I already had the services, was unimpressed, and I wasn't interested in anything else. He wanted to review my account as a manager, then informed me that he didn't think we were getting the services we were paying for. I signed, assuming he was helping, and he said I would not be charged. I was charged a $79 fee as soon as he left my property. I texted him from the number I had and told him that I was charged and wanted to cancel. No answer. Then I got a text saying they were coming to treat and I asked them to cancel, no response, still "treated" supposedly. So now I'm being charged my monthly plus $79 for services I did try to cancel. Second, attempting to cancel via phone was a joke. I was on the phone for 25 minutes speaking with someone who just dismissed what I was saying because I signed and had 3 days to cancel. I was charged $55 for a membership fee, $79 for a monthly visit I didn't want, and now they want me to pay $199 for early termination -- even though a district manager told me I wouldn't be charged the $79 to begin with. They charged me anyway. They came back to me with an offer to stop the $79 service I don't want (I was already charged twice), credit my account $70 (so less than one charge), if I agree to another 36 month term to waive the cancellation fee. So pay for an unsatisfactory service for 3 more years so you don't lose $200? In the midst of this, my grandmother was living with me on hospice and then passed away. So of course I didn't have time to get back to this about this agreement but I had communicated multiple times that I wanted to cancel. Calling is your only option so they can bully/intimidate you. Save yourself the trouble, go with another company. They are awful to deal with. read more

Darius did a fantastic job. Wish Hawx would leave a tech in a location so they could develop a pattern for an area instead of sending someone different every time read more

Technician was cordial and thoroughly did his job. Sprayed doorways and sprayed outside.

They sent a door to door salesman to my father's neighborhood of elderly retirees, told him he had a wasp nest outside, and talked to him about pest control until he gave up and signed up for services he didn't need. Did not leave contact information behind, not even a card. He received the contract after signing on an electronic device-- no chance to read it beforehand. He tried to call and cancel service the same day, but you can't talk to the local office. Their local number goes to a call center. When we finally managed to get someone on the phone they said they'd call back and never did. I drove by to deliver his cancellation of service notice, and there's no one available to speak to. The door is locked, and they don't respond to knocking. You have to cancel by midnight on the 3rd day via mail to Ogden, Utah or send a telegram to the same place. So far we've spent $31 on overnight mail with tracking to get it to Ogden in time, $25 on a stop payment fee for the check they took from him. If it's not cancelled within 3 days, the cancellation fee is $199. They have a class action lawsuit against them for predatory sales tactics in the state of California. Dad has a No Soliciting sign on his door now. If they don't cancel without penalty I'm filing a complaint with the AG. read more

Hawx Pest Control - Their Indianapolis business location at 5602 Elmwood Ave Suite #217, Indianapolis, IN 46203 - Pest Control Near Me - Indianapolis, Indiana

I gave one star because the person who even set me up with this place named Cole..was very polite and sold the company. I got my first treatment in June when I set up account. July my house caught fire and deemed a complete loss. I call these people and they tell me I can't cancel my contract because its what I signed up for and they have been billing me every since. How do you bill a person when you can't even service the property??? Someone please answer that for me because I'm confused. read more

I attempted to cancel my service several times. Was told i had to do it by phone. Did it by phone and they still charged me but didn't send a technician. Called and was told I didn't get a confirmation letter that it was canceled. They refused to refund my money because of that. I would suggest not signing with them read more

Jared did a 5 star today, I only gave a 3 star because there are issues I have with Hawx. Staying with them to not have to pay the cancel fee. read more

Communicate well. We always know when they will be coming. Follow up report is great, even photos of the service. No issues between services. read more

Total scam company. Any company that charges $200 to cancel after you complain that their products aren't working is scamming you. Sales rep lied to my wife using neighbors' names that he learned while soliciting in our "no soliciting" neighborhood and convinced her to sign without explaining to her what she was signing up for. We called multiple times are just put on hold until it disconnects. read more

I've used Hawk's Pest Control at three different locations, the first time was before our daughter's graduation party in our backyard to fog for mosquitoes. They treated 3 times before our party, it didn't help, at all. First mistake. New location, they came out the first time, wasn't impressed but though it was the tech. I have spider webs in the majority of the windows, spider webs around my entire back porch. Fogging is a joke. They tell you they are going to spread granules in the grass, I went out right after they left (after calling to complain about them not even treating the backyard) the granule bag looked empty from the beginning and nothing was coming out of the spreader. When I went out to look, there wasn't a single granule in the grass! I used to treat my lawn myself so I know what to expect. Then they tell me the granules are brown and very hard to see....lol. The second pass by he was even turning the handle on the hand held spreader. The "fogger" for mosquitoes was more like a leaf blower, no white fog and NO backyard treatment, where we needed it! I've been on the phone with "customer Service" for over an hour, they have repeatedly said to me, "I don't want to call you a liar", or it's a "he said, she said" situation. Give me a break!! This is the Indianapolis, IN branch that I'm dealing with. I had to drive 35 minutes to knock on their door (that was locked and all blinds shut) to even speak with someone about my situation. DO NOT SIGN ANYTHING! The salesmen lie about the service agreement then you are left to fight the battle of trying to cancel. Your only recourse is to stop payment on your card. DO NOT GIVE THEM A CREDIT CARD! Never again, will I waste money on this company. read more

Not happy with latest treatment. Process done haphazardly. Requested and booked a warranty revisit. Wife watched him work and was on site maybe seven minutes and did not get full application read more

Darius was very professional in his quality of service. He called ahead of time although I was late getting home my son was able to let him in and he went straight to work. Inside and outside. Thank you Darius for a job well done!! JLWSR read more

The rep lied to me and and said there was no cancelation charge. It was $200. The services do not work. When trying to cancel they only want to offer more services and say it will fix the issue. The issue at that point is that I was lied to. I also paid for a few months (my fault) for not canceling so in the end this company is just a money grab. Do not use. read more

Laura came to do my quarterly treatment and assisted with some ants inside. She was thorough and patient. Happy to have the service.