My friend and I went last Wednesday afternoon. We walked in say hello the woman with a short hair…read morewe're standing there she said nothing so we said hi and I told him my foot situation. I asked her if she had ultra sneakers for women extra wide and she says no this is all we have. Could you look in the back and she just looked at us and she came back and she says no we have nothing and she walked away and asked if we could have someone else help us and she sent alongside another young lady who is also was not willing to help us I was appalled, considering I work in retail I would never ever treat somebody the way that we would treated that day. Hello nothing too bad people.

Loved this place! Everyone was super nice and helped me find exactly what I was looking for. Great…read moreselection and good prices. Highly recommend!

Cute store settled along other stores outside of the downtown area…read more The windows are well displayed with fashions on the mannequins and a touch of holiday season :) I parked right outside with free parking (8A-3P). I had bbb with me, and we browsed around the shop. The employee was very friendly and helpful. Everything in the store was very reasonably priced, and lots of fashionable finds from vintage, to pre-loved, to new! Store opened first week of June and seems to draw in a lot of people who are looking for fashionable finds that are priced well and/or reasonable. Some fashions from elan and Ya. I ended up getting a pre-loved blouse that I will sport later this week! The vintage rack had a nice variety, and all the truly vintage christmas sweaters sold out this past weekend! I would say the pre-loved rack and vintage rack had the same amount of clothing, and each is a simple 1 rack. I like how the store is very simple and spaced out nicely. There is a nice couch in the store that I think everyone always asks about! It's a re-purposed fabric couch that suits the store nicely. I will have to stop in here again when I can! (I want to use my coupon from "The Ultimate" magazine.)

I loved it here! The clothes are stylish and reasonably priced. The girl working here was very…read morefriendly and helpful. It's nice to have stores like this in Haverhill. It brings the area up. I'll definitely be back!

Zero stars please. I went to exchange a pair of shoes I picked up the day before and Antonio - I…read moreknow his name because he was so rude another customer asked him - shows up to work late, leaving customers wondering if they will open and knocking on the front door. He was 5 minutes late- not in the building yet- and when a customer mentioned the time he just said, "people run late sometimes." And argued with her that "what she thinks doesn't matter". I took a video of the interaction. So rude to her, and the night before I went in at 7:02 to do the exchange and he didn't lock the door so when I entered he just said we're closed. Not even looking up - all he had to do was a quick exchange then he can't even open on time the next day?? VERY POOR CUSTOMER SERVICE, MORALS AND ABSOLUTELY NO WORK ETHIC. Never shopping at this store again. Will be contacting the manager.

I love shoes but I never can find anything in my size 8.5 really? My son needed shoe laces and they…read moredidn't have it? What's up with that you are a shoe store you should have shoe laces and shoe cleaners,etc

I've reviewed this location before... Maybe a few times. Due to the virus their hours have…read morechanged... They open at 10:00 am always with people waiting at the door. You know how it goes... Some are patient and respectful while waiting. And then there are those who are the opposite. If you believe in social distancing due to the virus? Plan on becoming a moving target because some shoppers will crowd you. The store is ancient inside with older fixtures, but very clean... Everything is hung up or placed nearly on shelves, counters etc. Stock changes I believe daily..if you see something you want it's best not to think too long because it will probably be sold to someone else same day. The prices are usually excellent here and there are weekly daily sales. All the associates work hard and are very nice at this location. I feel we are very lucky to have them!

We were just at this Salvation Army in Haverhill today - 09-25-2026 and bought a few things. One of…read morethe staff was AMAZING and offered help with finding some kids clothes. But my issue is that when I got home and added things up, I realized the cashier overcharged me $6. It's not the end of the world, but for people trying to save money or for those that don't have much to begin with, $6 can be a lot. Super unhappy he did this - maybe have him be more careful when ringing items bc it seems like he rang in something twice. Wish I had caught it while at the register.

Long lines, only one person at register in returns and retail register. There's other people here…read morebut manager doesn't seem to care about the long lines

Good selection. Decent prices especially with sales and Kohls Cash. Online pick up works very well.read more

12-18-17 I have shopped here since their opening. The prices have risen as everything else. The…read moreselections for Half Sized (Both men/women) have decreased tremendously. That was one of the biggest attractions to me . I "was" able to find pretty decent clothes at the size(s) I was looking for. Sadly, not anymore!.

I love this store and was a frequent customer. The security makes you feel like you are entering a…read morecorrectional facility. They have retractable stanchions that must be physically retracted by security to allow you to pass through the entrance and into the shopping area. THE LAST TIME I WENT, A WOMAN EMPLOYEE (NOT SECURITY) RAN TO THE STANCHION BELT AND SECURED IT WITH HER FIST AND INSTRUCTED ME TO LOOK UP AT THE CAMERA! I just turned around and spent my money at Marshalls, a much more pleasant experience. Burlington, please do better. We go there to shop, is not the airport customs!

Loved the new look to the store, they have unique selections and decent prices. Bringing in new…read moreclothing brands from artists from the area and still keeping it nice and classic.Converse, Uggs, Puma, Asics, Clarks, Kenneth Cole... Haven't gone by? check it out.

From the owner: We are a family owned apparel, shoes, & accessories store in the Merrimack Valley. Located near…read moreDowntown Methuen next to CVS. We carry brand name products - from UGG boots to Kenneth Cole dress shoes. Our top notch customer service team is here to help you find what you are looking for. Come visit us!

Queli with a Q, the kid that always wore the beanie always helped me and in my opinion was the best…read morecustomer service if you needed help. And i know tons of people would agree by far one of the best workers i was informed that he got fired or quit and i got quite sad without him there it just seems so bland now. The only reason this place deserves a 5 star is cause of the queli kid with a beanie.

During my recent visit to the Savers location in Plaistow, I approached the service desk, where the…read morecashiers were also stationed, and politely asked if I could be checked out at a regular register rather than using the self-checkout lane. I made this request because I prefer interacting with a cashier for my transactions. I was told this was not possible. At that time, there were four staff members standing in the self-checkout area. None of them appeared to be actively assisting other customers, and despite my request, no one offered to help me. Their refusal to assist came across as dismissive, disrespectful, and unprofessional. The way I was treated felt unnecessarily rude and unhelpful, and it gave the impression that my needs as a customer were not valued. This behavior was not only disappointing but also felt abusive in the sense that I was deliberately ignored when help was clearly available. It seemed as though the staff had no interest in providing service, and their attitude created an uncomfortable and hostile environment. I believe this reflects a serious problem with both staff training and management oversight. If employees are unwilling to assist customers and instead choose to stand idle, it damages the store's reputation and alienates shoppers. Management should take immediate action to address this -- including retraining staff, holding employees accountable for poor conduct, and, if necessary, replacing individuals who are unwilling or unable to perform their jobs professionally. Customers deserve to be treated with respect and courtesy, regardless of their checkout preference. I strongly urge Savers to ensure that all staff members understand their responsibility to assist customers promptly and respectfully, and to take decisive action when employees fail to meet that standard.