Cute store settled along other stores outside of the downtown area…read more The windows are well displayed with fashions on the mannequins and a touch of holiday season :) I parked right outside with free parking (8A-3P). I had bbb with me, and we browsed around the shop. The employee was very friendly and helpful. Everything in the store was very reasonably priced, and lots of fashionable finds from vintage, to pre-loved, to new! Store opened first week of June and seems to draw in a lot of people who are looking for fashionable finds that are priced well and/or reasonable. Some fashions from elan and Ya. I ended up getting a pre-loved blouse that I will sport later this week! The vintage rack had a nice variety, and all the truly vintage christmas sweaters sold out this past weekend! I would say the pre-loved rack and vintage rack had the same amount of clothing, and each is a simple 1 rack. I like how the store is very simple and spaced out nicely. There is a nice couch in the store that I think everyone always asks about! It's a re-purposed fabric couch that suits the store nicely. I will have to stop in here again when I can! (I want to use my coupon from "The Ultimate" magazine.)

I loved it here! The clothes are stylish and reasonably priced. The girl working here was very…read morefriendly and helpful. It's nice to have stores like this in Haverhill. It brings the area up. I'll definitely be back!

I love shoes but I never can find anything in my size 8.5 really? My son needed shoe laces and they…read moredidn't have it? What's up with that you are a shoe store you should have shoe laces and shoe cleaners,etc

I would give this place no stars if I could. I went in there on 11/29 for their BoGo Black Friday…read moresale, looking to buy two pairs of Bearpaw boots. Since I did not see a pair of size 10 boots in the long hickory style, I had asked an employee if he would check in the back for me. He left and about five minutes later, I saw him leave in his winter coat out of the store without coming over to me first to tell me if there was or wasn't any boots in the back. I was confused and somewhat shocked that he had left without finishing helping me first so I went to the manager to complain about not being helped and rudely ignored. The manager seemed somewhat unapologetic and while he did offer to help me himself, I was NOT going to buy anything from that store after being treated in such a way. Now, I have worked in retail before and I have NEVER not finished helping out a customer before leaving on a break or from the store. I also am not one for confrontation but I felt it was necessary to speak up after being ignored like BY AN EMPLOYEE. I don't expect that the employee will get anything but a slap on the wrist but I hope this Famous Footwear and the company in general knows they lost a $100+ sale that day and I won't be back any time soon. I hope in the future that they train their employees better on customer service and basic manners.

Staff is always amazing and helpful especially the store manager. I always love this location this…read moreis a true non profit and a blessing to the community

If could give a zero I would. Sitting outside to donate things at 9:40. No one answering door. Made…read morefour phone calls with no help what do ever. Big sign outside saying Do not leave items violators will be prosecuted. Guess they really don't want you to donate anything

Long lines, only one person at register in returns and retail register. There's other people here…read morebut manager doesn't seem to care about the long lines

Good selection. Decent prices especially with sales and Kohls Cash. Online pick up works very well.read more

I love this store and was a frequent customer. The security makes you feel like you are entering a…read morecorrectional facility. They have retractable stanchions that must be physically retracted by security to allow you to pass through the entrance and into the shopping area. THE LAST TIME I WENT, A WOMAN EMPLOYEE (NOT SECURITY) RAN TO THE STANCHION BELT AND SECURED IT WITH HER FIST AND INSTRUCTED ME TO LOOK UP AT THE CAMERA! I just turned around and spent my money at Marshalls, a much more pleasant experience. Burlington, please do better. We go there to shop, is not the airport customs!

Positives: Good shoe selection with a mix of brands for reasonable to low prices, and a great purse…read moreselection for reasonable to low prices. I'm a Karl Lagerfeld Paris lover, and they have so many of his purses there. Women's clothing and underwear selections are decent. Negatives: Unfortunately, pretty much everything else. There have been times I've been in the store where I could barely walk through the aisles, since shoes and clothes had been kicked across the floor and left everywhere. Crazy customers happen, I get it, but the employees don't seem too bothered about it. In the figures/collectables/gifts section during the winter, so many empty boxes could be found from people stealing the items inside, which is super frustrating for customers as well as employees. When I handed a few empty boxes I found to a male employee, he just sighed. The employees are hit or miss. Some are very nice, but some seem like they'd rather be anywhere but there. One employee, the woman who works by the dressing rooms, is so lovely and sweet. She made my day the other afternoon with how nice she was to me. Majority of the employees I have encountered speak more Spanish then they do English, which does not affect or bother me since I do speak and understand some Spanish, but for people who struggle with it, customer-employee conversations may be difficult. Just a heads up! Overall, I think the experience here is always very dependent on the crowds, the employees on shift, and how organized the store is.

Loved the new look to the store, they have unique selections and decent prices. Bringing in new…read moreclothing brands from artists from the area and still keeping it nice and classic.Converse, Uggs, Puma, Asics, Clarks, Kenneth Cole... Haven't gone by? check it out.

From the owner: We are a family owned apparel, shoes, & accessories store in the Merrimack Valley. Located near…read moreDowntown Methuen next to CVS. We carry brand name products - from UGG boots to Kenneth Cole dress shoes. Our top notch customer service team is here to help you find what you are looking for. Come visit us!