I've ordered flowers from this shop repeatedly over the past few years. I've ordered online with…read moredelivery in advance. They've consistently delivered beautiful flowers on time and to the correct address. The flowers have lasted about two weeks. What more can you ask for? I'll continue to patron this business as they do a great job.

I wanted something special for my niece's wake after she passed away suddenly. Since she had a…read morepassion for sunflowers, I knew that she would love the "Love Lives On" spray, which featured sunflowers. Working with the designer over the phone, I asked if we could swap out the lilies on the right side for more sunflowers, and she said she could! I placed the order, but after thinking about it a bit more, the next day I called The Flower Gallery in Medina back to ask if we could personalize it a bit more by moving out some roses on the left side and replace them with more sunflowers, and that also was possible. The second designer mentioned that sometimes sunflowers can be smaller than other times of year and even not as beautiful, but they would use their best judgement to make it beautiful. When I went to the funeral home I saw the most amazing spray with sunflowers prominently arranged. Thank you from the bottom of my heart, Diane K.

This lady is so nice she's quick she's in there by herself but it's absolutely gorgeous in there I…read morelove how at home it feels and everything just looks so healthy! There was just about any plant you could find in there and some other cute little things but it was all at a fantastic price in my opinion.

Their flower arrangements are beautiful. Great value. I picked up flower arrangements 6 days ago…read more They are still fresh!! I highly recommend.

Had flowers ordered for my grandmothers' funeral. Large order 900$ plus tax. This including both my…read morebrothers, and my father and self. Asked for easel arrangements. Wanted full flower arrangements and were willing to pay extra to make this happen. All sibling arrangements were to be the same except different colors. They were not. My specific easel was pink Roses and Lillie's. Flowers showed up to the funeral home wrong, missing Lillies and not full at all. I had maybe 20 small roses and 6 inches apart between each flower. So not full either. My mom saw them first and sent them back for Lillie's to be added as that's is what we paid for. I show up to the funeral home and see what they delivered. My heart sank with disappointment ---They looked terrible, wilted, beat up, and sparse. I mean terrible. No joke-- Wilting and browned, dead. My brother's easel didn't even make it to the next day to the church service/burial. We could not go into the store because they are "closed for covid" it's Jan 2023.. We called to voice our upset and "Lynn" who told us it was "well worth the price" then put us on hold for 35 min and waiting for us to hang up, never returned. That is how they treat people grieving. Rip them off, send dead flowers and then never return to the customers on "hold". Do yourself a service and don't go here.

Didn't get to go inside to get last minute flowers…read more They are closed to the public due to covid, even though covid is over. Phone and delivery only. I unfortunately order by sight to know what I'm getting.

My sister in law ordered an arrangement...she lives in New York State. I sent her a picture of the…read morearrangement and she said that is not like the picture that I saw...for one thing, there were 4 roses instead of 6..She was going to call and complain bur she said "I know they are going to say substitutions " There were no substitutions that I could see. She wrote " I am so tired of being taken of advantage of"

Ordered a succulent gift and it was nothing like the online photo and didn't even have succulent…read moredirt in the planter. They put a few rocks but it was evident they just shoved a few succulents in a bowl and delivered. Terrible quality. Tried to call when I saw it but no one ever answers.

The recipient loved her flowers. The staff is very kind and more than helpful…read more Would definitely keep on using this florist and I'm so glad they are there.

I recently started dating an amazing lady. We were invited to her best friends house for…read moreThanksgiving. Wanting to make a good 1st impression, I ordered a centerpiece arrangement. The flowers are beautiful & wonderfully arranged. Thank you for the great service.

UPDATE: I ordered two sets of Mother's Day flowers for my mother. I spoke to one of the rudest…read morecustomer service women I've ever had the displeasure of having contact with. I inquired about my mom's second set of flowers because she only received one thus far. I was told in a snarky fashion that it wasn't ready yet and there are no timed deliveries for Mother's Day and then hung up on, which shocked me. They've normally been very polite. They did arrangements for my wedding and other occasions. Flowers are usually very beautiful, but today's customer service left me wondering if I'll ever use them again... it's a shame.

Bought a dozen yellow roses for my son and daughter in law for their anniversary, she loved them,…read morethey were beautiful!

My first time ordering from them and I was thrilled with the results. It was a beautiful…read morearrangement and very reasonably priced! The recipient was very impressed and loved the creativity!

Laura and her team are very talented and make the most beautiful arrangements!! I always look…read moreforward to visiting the shop

I asked for a bouquet that was for a birthday but also had a winter holiday feel to it. They got it…read morejust right, on time, and made the recipient very happy!

Silver Fox was recommended to me by the funeral home my Grandmothers services were held. I am from…read moreLos Angeles and needed a trust worthy florist to create a few arrangements to be displayed at my grandmothers services. Silver Fox handled my request with the utmost professionalism and sincere care, especially since I had a unique request. The arrangements were delivered on time and were absolutely beautiful. I hope to use them again for better occasions, and strongly recommend Silver Fox for all your floral needs. PS. this was a 24 hour turn around! Thank you Silver Fox!