Very personable and professional. He cleaned multiple areas in my house including my sectional couch. Everything looks new. I would recommend Fletchers Carpet Cleaning to everyone. read more

Fletcher's Carpet Cleaning - Downstairs bedroom - Carpet Cleaning Near Me - Murrieta, California

Came out to diagnose a leak in my dishwasher and turned out to be a hole in the drain hose. It was a week to order the part. On the plus side they were responsive on the phone and showed up when they said. It was 350 for the hose replacement which I felt was a little high but they stated the price up front. I would use them again. read more

If you are looking for QUALITY carpet cleaners, look no more! My family has used this company for years. We have them come out about every 4 months or so. Always Very professional and super friendly. We worked with Scott who is always so kind and always makes sure we are satisfied before leaving. Best part, they clean my carpets to almost "like-new" condition AND we have 3 cats and 2 dogs! The cost for their work is very reasonable! I will continue to use Fletchers in the future! read more

Fletcher's Carpet Cleaning - Carpet Cleaning Near Me - Murrieta, California

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Outstanding! Best carpet cleaning we have had in 22 years living in this house. Quick, efficient, clean and informative. Highly recommend Scott and Fletcher's for an economical, excellent cleaning job. read more

Excellent, professional and friendly service. Highly recommended. The service was performed in a timely manner. This was for a rental. There was a terrible odor coming from the affected area. The area was cleaned and carpet pads removed and replaced in a matter of 2 1/2 hours. He left the affected area in perfect condition. read more

Scott came to clean carpets of upstairs bedrooms in a household of two older adults, meaning light usage in house that has carpets cleaned every year. Carpets are still wet 24 hours later, they feel soapy and greasy. When I complained to Scott he said he would come by, he said soap was left from previous cleaners. They've never felt greasy or soapy before. He wouldn't address the problem and the carpets are still wet 24 hours later. Avoid him like the plague. He doesn't know what he's doing and is argumentative read more

Great service at a great price! Showed up on time and did exactly what was quoted and more. Super friendly and responsive. Would recommend!

I have never had my carpets professionally steam cleaned before, so after an online search, I found Fletcher Carpet Cleaning online when I was in need of carpet cleaning in a jiffy. I called around but nobody could see me the same day, but Jerry was able to squeeze me into the schedule. I am selling my house and I needed a tile and carpet clean before the open house. They exceeded my expectations. The carpet looks brand new and the tile sparkling. I will definitely recommend all friends and family to use their services. Thank you again, Chris and Scott, you guys are amazing!!! read more

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I've used Fletcher's Carpet cleaning service for several years, over twelve years probably. They truly deserve better star ratings in my opinion. In one of our homes, years ago, we had really basic carpet too, so the quality was not very good and despite that, Fletcher's kept our carpets in such great condition over the years. We had homes with one indoor dog and one indoor cat. Their cleaning service always removed their accidents and I couldn't be happier with their work. I recall the first carpet emergency I had was a soup I spilled and left a large red stain initially. After Fletcher's came by, they cleaned the padding as best they could, but I ended up having them just replace the area with some carpet remnants I had and it was like new. Not only did they do the cleaning, but also the carpet repair at that time. They're always prompt in getting back to us. Only times I've used other carpet cleaning companies has been if they were too busy and couldn't get to my house quickly enough due to a carpet cleaning emergency. (Anytime if my pets had been sick or had accidents I tried to get the mess cleaned as quickly as possible for sanitation/avoiding stain purposes). On those occasions where I've been impatient and couldn't wait for Fletcher's availability, I haven't found a service our household has been as content with as we have with Fletcher's. I recently moved back to the area and needed our carpets cleaned before completing our move. It has been a couple years since I've had a need for carpet cleaning. I called Fletcher's once again and a few other companies via Yelp this time, to see who could come by the earliest. Yelp is awesome because I received several calls back promptly and email replies as well. Fortunately, I still had Fletcher's contact info from our past home cleanings, so I called Fletcher's a few times that first day because I initially wanted them to do the work. I received a call back within 24 hrs. They were able to clean within the same week and I couldn't be happier with their work. read more

In need of carpet cleaning and some carpet repair work, I was referred to Fletcher's Carpet cleaning service by my realtor. When entering the home for an initial last minute quote, Jerry was exceptionally courteous and very professional. With confidence and competence, Jerry assures that his company would provide the services I required and in a timely manner. Jerry and Chris arrive on time and delivers as promised. When I noticed a room was missed, I attempted to call Jerry immediately in efforts to have him return to clean the area. Unfortunately, Jerry did not answer his phone, causing some frustration with each attempt. However, Scott answers immediately, was readily available to assist, answer questions and to arrange for Jerry's return the following morning. I can truly say Jerry and Chris went above and beyond to provide the needed services I was requesting. If you are looking to have your carpets cleaned or any related cleaning services such as tile, grout, upholstery cleaning, etc. I highly recommend Fletcher's Cleaning Services. The price I was quoted was fair and very reasonable for the services requested and the extras I was so graciously afforded. Thank you Fletcher's for servicing the community. Moreover, thank you for supporting military service members and their families. Priscilla Z. read more

Fletcher's Carpet Cleaning - Great work - Carpet Cleaning Near Me - Murrieta, California

Scott and Chris did a fantastic job. Carpets came out great, they look amazing. We were thinking about replacing them but now we don't have to. Thanks again. I definitely will use them again. The Asian guy was awesome!! read more

Can't tell how good of a job they do because they never showed up to appointment. I spoke to Jerry, owner, on Monday and we made appointment for Saturday between 10 and 11 a.m. I tried calling him three times on Friday and got voice mail each time. Left two messages to call me back to confirm our appointment for Saturday but never bothered to reply. Had to find someone else more reliable. read more

I highly recommend Fletcher's for cleaning your carpets. My daughter and I have used them for many years and have always been pleased. Today, Scott was able to stretch my carpet and remove all of the stains, as I requested. The carpets really look great! read more

I can't believe they do not have that many reviews. They do such a professional job and they are on time and they really put their mind into the work that they do. I called at 10 in the morning and ask for them to do a same day clean and they showed up in a few hours. I had stains in my carpet that I did not believe could be removed, but they proved me wrong. Scott did an amazing job and I would absolutely recommend him over any one else. I have two dogs and sometimes my kids let them run around the house, and once the job is complete you could not even tell that I had any pets at all. Scotts helper chris was absolutely friendly and did an amazing job as well. I absolutely recommend them to anyone. read more

Much better! I used a well known carpet cleaning company that left my carpets just as dirty after they were through. Soaking wet as well. I experience such good service with Fletchers. Polite gentleman, carpet very cleaning, and minimal wetness. Thank you so much. read more

Great job! Fast and efficient! Very helpful and honest. Chris and Scott have great customer service and I am happy with their service!

I just had my carpets professionally for the first time and I am amazed at the results. Scott and Chris arrived right on time and got to work upstairs. I thought it would take a few hours to clean the six areas we agreed on, but they were done in a little over an hour. Both men were courteous and after they pretreated the carpet, we chatted while they took turns working on the rooms and assisting one another. I thought this was a great team work to get the work done since it is pretty labor intensive. I will definitely call them the next time I need my carpets done. read more

All I can say is WOW. Chris from Fletcher's did a tremendous job on my carpeting. He really went at it - determined to get it looking great! And he did! It has been a long time since I've worked with such a nice, respectful and thorough service person. Thank you, Fletchers!!! read more

Fletchers went above and beyond. They fit me in right away and arrived on time. My carpets and house look absolutely amazing and smell even better. Chris did a great job he was very helpful and such a nice guy. I highly recommend them. read more

Carpet came out amazing!! We just bought our new home and carpet was disgusting, thank you Bao for doing an amazing job!!

I would like to provide a better Review, but when you cannot get the Company to return your call, suggests to me they are not interested in serving a local business and residence. read more

Jerry never answers his phone. If you're out of town, or not in business anymore, you need to tell your potential customers. We can't support a business that is never available. read more

Just had my carpeted stairs cleaned by Fletcher's Carpet Cleaning of Murrieta - what an amazing job and a thoroughly professional and friendly crew. I have a very light colored carpet, and I do the hallway and upstairs rooms myself, but have never been able to do a thorough job on the stairs. Next time, I will have them do all of the upstairs! read more

I am surprised that these guys don't have any reviews because they are amazing!!! We contacted them for a same-day cleaning service and they accepted to help us out, even though we needed our carpets cleaned after business hours. They showed up on time, worked fast and did a great job! Would definitely use them again!!! read more

I am so happy with Fletchers! They pulled through for me at the last hour when another carpet cleaning company failed to show up. I am a Realtor in Temecula and my clients had just purchased their home and needed their carpets cleaned before their furniture was delivered. When the carpet cleaning company we called on didn't show up at the last minute, I called at least six different companies and Fletchers was the only one that was fair priced and came first thing in the morning. They even showed up an hour earlier than their normal business hours because they knew we were having furniture delivered! Chris was the employee that met us and he was so friendly and full of joy when he showed up. It made me feel at ease. I will definitely be adding them to the top of my list of referrals I will be giving to my real estate clients. I was so impressed! Thanks again Fletchers!!! Absolutely amazing customer service! read more

Excellent job by Scott yesterday cleaning and doing some minor repairs on our old carpeting. Scott was very knowledgeable and courteous. Our carpet looks new again. I would recommend Fletcher's to anyone wanting professional carpet cleaning done at a reasonable price. read more

I used Home Advisor to locate a carpet repair company. Within minutes of my inquiry, the owner of Fletcher's called. He was able to schedule my fairly small job for the next day. The next day, Scott and another gentleman arrived early for the appointment. They were able to quickly ascertain the nature of the problem and devise a method for repair. From the moment of arrival to the time of departure, the gentlemen were very businesslike. The final result was fantastic; it is impossible to locate where the repair was made. I will absolutely keep their information handy for any future repairs! read more

We have been using Fletchers since 2009. Jerry , Scott and the rest of the team have always gone out of their way to do a great job. I trust them completely. We have two dogs and a cat so sometimes they need to deal with stains that are beyond reasonable. Again, they always do a great job. We love knowing we can depend on them. It is always a big wow when we first see the freshly cleaned carpet. read more

I am a forever Fletcher's customer. I had used their service many times and was always happy. But then I found a coupon for Stanley Cleaner's so I switched. Stanley Cleaner's did not do a good job at all. So I will not do that again. I will only use Fletcher's Carpet Cleaning. read more

Surprise my previous review has been deleted. Fletcher's cleaned my tile in April 2016. Over spray of chemicals damaged all my stainless appliances. He did send someone out to confirm they could not be fixed. Made a claim against his insurance which was deniedd because his policy DID NOT cover over spay. We negotiated a settlement of 50 % to which he was to make payments.....Not surprising we have seen nothing. He is NOT A MAN OF WORD!!! read more