I was on my way to work in WV when I ran into a problem with my vehicle. I looked up the nearest…read moreshop and decided to give them a call. Sarah told me to come on in, and they would take a look when I got there. Everyone was nice and welcoming from the start. They were honest and upfront about every issue that came up Even when they couldn't figure out why my ABS light was still coming on, they recommended that I see a jeep specialist and asked that I let them know what the problem ended up being. That really showed their honesty and willingness to continue learning even after all their years in business. I would highly recommend them to anyone in the area or even just passing through!

We were a customer of Murray's for years, and Denny's before that. Loved the place…read more Unfortunately we will never return--we had a serious problem with a Ford which had coolant leakage into the engine. Randolph's was completely unable to diagnose the problem, and after some days, finally gave up and said to go to the dealer. Long story short, there was a lot of expense and time, and in the end, a $5000 engine replacement. Avoid.

As a former/retired PA State Inspection Mechanic I was notably apprehensive about the ownership…read morechange from Murrays to Randolphs and am happy to report that the same integrity, on-time honest inspections/quality service work and fair pricing continues under Randolphs. We had Randolphs service our 2018 Buick Encore for State Inspections, brake fluid flush and tire rotation and an overall "health checkup" every aspect was A-OK from easily making the appointment with an estimate through the inspections and service work being completed on-time and in within the estimate. I receive(d) no incentives for submitting this review and offer it for your consideration as an Auto Service you can trust to do right.

We got our Durango in September 2023. Here we are six months later and have put over five grand in…read morefor serious problems, which they claimed didnt exist. We were told "oh its a great car and runs great and has no serious problems." We were sold a complete lemon. This place is totally dishonest. Go elsewhere. Zero stars if i could ‍

Wonderful customer service! best dealership I have ever worked with. They treat you like family…read more They go above and beyond to get you exactly what you want. Buying process is always a smooth transaction. I do not trust anyone else with my vehicle purchases.

Awesome shop, had my car towed and transmission replaced in just a few days super happyread more

BE AWARE WARNING!!!!…read more I don't usually write reviews, but this experience was so bad that I have to warn every trucker and driver out there. If I could give negative stars, I would. My truck broke down on I-70 in West Virginia. I called this roadside company for help, and it turned out to be the biggest mistake. First, the guy showed up almost two hours late. When he finally got there, he barely looked at my truck for 20-30 minutes. The problem was simple -- just an air leak -- but instead of even trying to fix it, he immediately started pushing me to tow the truck to their shop. He kept saying it was "big" and "complicated," which was a complete lie. He was clearly trying to run up the bill. When I refused the tow, he told me I had to pay $500 just for him showing up and doing nothing. No work, no repair, nothing fixed. Just standing there and arguing with me. I ended up paying because I didn't want more problems, but I knew I was being ripped off. And here's the worst part: this guy was extremely rude, racist, and unprofessional. He called me names, mocked me, and even asked if I was an "illegal immigrant" (I am a U.S. citizen, by the way). After I left, he continued sending me hateful and threatening text messages, saying things like "Trump is coming buddy for your ass" and "can't wait to put you out of business." I have full screenshots of his texts with his number -- this wasn't just bad service, it was harassment and racism. To prove how much of a scam this was: after paying him $500 for nothing, I called the TA truck stop at Exit 11 on I-70. Their mechanic came out in 45 minutes, fixed the problem on the spot, and charged me $358. That's what a real professional does. This other guy just pocketed $500 and insulted me. This was the most horrible experience I've ever had with roadside service in my entire trucking career. The man was dishonest, hateful, and threatening. They don't care about helping drivers, they only care about taking your money and bullying you. Truckers, listen to me: avoid this number, avoid this company. Don't waste your time, don't waste your money, and don't put yourself in danger by dealing with people like this. There are honest roadside services out there -- this is not one of them.

This is by far the WORST truck repair garage in all of the tristate area!!!!!!! Thet have had my…read moretruck 3 yes 3weeks to replace a valve on the lift gate. The service manager Donnie is absolutely the worst person to deal with he never calls you back or gives you any updates all I get is the "the part hasn't come in yet" and they ordered it from a company I have ordered stuff from and received it in two days. If youhave to push your truck past this place and get it fixed some place else it will be well worth your time and effort. If I could give negative stars I would!

Courteous, professional and a pleasure to work with, parts manager Tim Stanton was the best ! Thank…read moreyou, look forward to future business and will highly recommend.

The service and price is hard to beat! The owner is personable and kind and I feel I can trust what…read moreis recommended to keep my car safe and running in its 22nd year going strong.

We have been going to Pryor's for years and I always recommend them for any car issues. Honest &…read morefast, can't beat it.

Zach's Towing to the rescue! This is my first review for a towing company, and hopefully it's my…read morelast. We were driving on the interstate near the West Virginia and Ohio border, when we got a flat tire. Zach's Towing was dispatched to take care of us, and he made a bad situation so much better. We were originally told it would take anywhere from 45 to 70 minutes for the truck to get to us, but he was there in about 15 minutes. When you're pulled over on the side of a busy interstate with children in your vehicle, every minute counts! We're currently on our way back home again thanks to the speedy and friendly service of Zach's Towing.

This family run business has been more than helpful towards my husband and I throughout our truck…read morebuying experience. Not only did they give us an amazing deal on the truck to begin with, they also gave us a generous trade in value on our old vehicle. After having it for a month past the warranty they offered, we ran into an issue with the truck (which was completely out of their control and not by any means their fault) from normal wear and tear. Not only did they send the truck to one of their mechanics, they also honored our warranty even though we were slightly past it. I have never had better customer service from another company, and they truly care about their customers. I would HIGHLY recommend Rt 18 Homes to anybody in need of a vehicle, or any other services they offer.