Dave was awesome...not only did he take me on a Sunday morning but he only had my car for a little…read morebit of time and not alot on my wallet....a1 service I recommend highly !!!

On our vacation we were left stranded in Washington PA. Used yelp to find David owner of Hotrod…read moreHollow. He replied to my message even before shop was opened!! He quoted us a great price and got us right in! I was so worried we were going to be taken advantage of by other garages because we were from out of state. Our car ended up dying right in front of his driveway and he helped us push it to his garage. David saved our vacation!! We consider it divine intervention and are very grateful for his kindness.

Lovely people. Aubrey took me early so I could make it to work on time. I recommend this…read morehusband/wife duo 1000%!

My daughter attends college in the area. I am 3+ hours away. She was having a problem with her…read morecar. I called and spoke with Aubrey, told her the problem, made an appointment. Aubrey then asked that my daughter "swing by" so Aubrey could check something on the car. Daughter swung by, Aubrey fixed the problem in a minute!! Appointment was not needed. I love the honesty!! Aubrey could have had her bring the car in and charge hundreds of dollars when it was a simple problem that could be fixed in a minute!! We will always use Washington Automotive Services while daughter is in the area! Definitely FIVE STARS!! Thanks, Aubrey, for being awesome!!

My water pump went out on me while traveling from VA to IN. Beard's Auto Center got me in, ordered…read moreparts, repaired, and got me back on the road the same day at a more than reasonable price. All the employees were polite and helpful.

Every time we go there our vehicles won't pass inspection because we need 4 (not one or two, but…read morefour) new tires to pass. And, the amount we owe for automotive work or tires is always more than the quote on the phone. We can't afford to go there anymore. We do not recommend.

My car took over 3 months for minor deer damages. It took almost 2 months before they ever ordered…read morethe parts. They lied about being certified to work on Tesla's and Dawn couldn't care less about the inconvenience caused by their incompetence. Steer away from this place! Horrible experience and unresponsive customer service. I finally had to show up in person because they wouldn't return calls!

worst experience I've ever had. I looked up mechanics around me and read good reviews. they must…read morehave had family write these reviews... even my insurance warned me about them but they already had my car and I like to give people a chance because they seemed helpful when I walked in. they didn't answer one phone call, had to come in to talk to them for updates. it was always a different story to why they didn't have my car done or parts in. we paid for 4 tires they forgot to put the 4th one on. I took the car back in because it was making a weird noise still and apparently that is what it was. my car is still making noises but we are taking it somewhere else because we just don't want to deal with them anymore.

BJ wasn't able to help me but he referred me to some one who could help. I recommend BJs mobile…read moremaintenance to anyone needing help

He got back with me quickly to let me know that he does not service this area. I appreciated that…read moreas I've left several other mechanics messages and many don't even bother to reply. Thank you.

I took my 2017 Buick Encore on Augus 3, 2026 to Midas at 33 Murtland Ave, Washington, PA, due to…read moreissues with overheating, engine idle, and the check engine light. I was informed that my vehicle required several repairs, including a thermostat with housing, water outlet housing, Autolite double platinum spark plugs, ignition coil packs, a DEX FS maintenance package, 5W30 full synthetic Dexos oil, and an oil filter, totaling $1,033.43 after parts and labor. I was advised that I needed to drive my car for 50 miles to reset the engine codes before it could be inspected. However, when I returned for the inspection on August 5, I received no updates. After following up, I was informed that the shop was no longer willing to service my vehicle, as it now required a turbo replacement. I expressed my dissatisfaction, especially after having just paid over $1,000, and was told by the manager, John, that it would be best to take the car to a dealership. This was surprising, given that the turbo issue was not mentioned during my initial service. Upon my arrival to retrieve my vehicle, I requested my keys and documentation regarding the work performed, but I was told that no records were available. This lack of communication and transparency prompted me to contact Midas Corporation to report the incident, as I found the situation to be highly questionable.

Great crew. I had problems with my Jeep and the alignment they took care of quick and the price…read morewas right. Great job

AVOID PEP BOYS!!! I…read morebooked a simple appointment for new tires, balance and alignment. took them 8 hours, they came out just before closing to tell me they don't have the cone to balance tires on a Toyota then billed me a higher rate than I got quoted on their website, and sent me home with a poorly balanced tire set that shook the steering wheel. My car is now undriveable. it's been a full week, I've called the store and corporate office a dozen times. They have not offered a solution or refund. what should've been a 1-2 hour tire change turned into me not being able to drive my vehicle for over a week. I have a case opened with corporate office, all they can do is tell me somebody will call me back. nobody does. Do not under any circumstance get any service from Pep Boys.

Had an appointment that was scheduled! Not only did an efficient job of service but also performed…read moremy service sooner than expected! Great job! Kevin

Just an all around awesome experience!!! Had made an appointment for a four wheel balance, and…read morealignment (post pothole season), and to prepare my Pilot for a drive to Savannah, GA. After drop off, I received a call from Andy, asking if I wanted to have it inspected while it was here since it was due next month. Gave me a price of $40 for state inspection, and emissions. That is a solid $20 lower than most any other place I've ever had inspections done. He then inquired about my timing belt and water pump (which needs to be changed before 105,000 miles for my Pilot. I told him Honda told me 105,000 miles, so I had a good 10,000 miles before I needed it, and didn't want to shell out the cash just yet. I asked him if he had a quote off the top of his head, since I knew Honda quoted me at $899. His quote was $596!!! More than $300 less!!! I was impressed, and told him that I would see him again in 10,000 more miles. All in all dropped it off at 9am, picked it up at 11:30. Four wheel alignment and wheel balance, state and emissions inspection later..... $191. Best trip I've had at a mechanic yet! I highly recommend!

About Three months ago, I made an appointment on the Firestone website for an oil change. When I…read morewalked in, I saw a kid leaning on the counter, and his name was Thomas. He looked very unhappy that I had walked through the door. I explained I had an appointment to get an oil change and he leaned in towards me and stated very matter of fact, " not at my place you don't". Flustered I pulled out my phone thinking I got the appointment time wrong. As I was looking through my email confirmation to show him, he explained," we are closing in a half hour and if you think we are doing an oil check on your Car 30 minutes before we close, ... You're wrong" I showed him the confirmation email that I did in fact, have an appointment. His exact words to me were." not trying to be a di*k, but it ain't happening tonight. I don't care if you have a confirmation or not. You don't walk into an establishment, 30 minutes before closing, and say you have an oil change that needs done. Doesn't matter to me when you come back, but you're not getting it done tonight." I explained that we had been loyal customers for almost 9 years with Firestone and he may want to let corporate know that the website permits appointments all the way up until 30 minutes before closing, and that they would be losing a loyal customer. He laughed. He informed me that they did not have any corporate. When I asked to speak to a manager, he snuggly looked at me and leaned in stated that they do not have a manager for me to speak to. I've never been treated so badly at a place... I will never step foot in this Firestone or any other Nine years of being a loyal customer at this Firestone is done as of that day, threemonths ago.

As a former/retired PA State Inspection Mechanic I was notably apprehensive about the ownership…read morechange from Murrays to Randolphs and am happy to report that the same integrity, on-time honest inspections/quality service work and fair pricing continues under Randolphs. We had Randolphs service our 2018 Buick Encore for State Inspections, brake fluid flush and tire rotation and an overall "health checkup" every aspect was A-OK from easily making the appointment with an estimate through the inspections and service work being completed on-time and in within the estimate. I receive(d) no incentives for submitting this review and offer it for your consideration as an Auto Service you can trust to do right.

We were a customer of Murray's for years, and Denny's before that. Loved the place…read more Unfortunately we will never return--we had a serious problem with a Ford which had coolant leakage into the engine. Randolph's was completely unable to diagnose the problem, and after some days, finally gave up and said to go to the dealer. Long story short, there was a lot of expense and time, and in the end, a $5000 engine replacement. Avoid.