1. Assaro's Garage and Towing Service

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Wheeling, WV

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Assaro's Garage and Towing Service

3.0 (4 reviews)

Services - Assaro's Garage and Towing Service

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Assaro's Garage and Towing Service Photos

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8 years ago

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9 years ago

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A-1 Braden's Towing & Collision Repair

A-1 Braden's Towing & Collision Repair

(2 reviews)

Avoid this business. The collision repair work is adequate, but the person who appears to be in…read morecharge is someone no customer should ever have to deal with. My truck was repaired after a small accident. The shop called on a Monday and left a message stating my truck would be finished later in the day. I arrange a ride to tge shop for Tuesday afternoon and arrive at the shop. I tell the workers why I am there, and 15 minutes later they tell me that they " just pulled a truck into the bay for a brake job so they cant get my truck out. I will have to wait till they are done or come back later" This was unacceptable to me, my ride was on their lunch break, and I wanted my truck that was paid for already. And I told the workers I did not have time to wait, and woukd be unable to arrange another ride. Long story short, a person I believe to be the person in charge arrived and began swearing at me while I was standing outside of the shop on the phone with my insurance agent. I came right back at him stating this was all unacceptable. He then said that "your truck aint done yet. It needs one more part I will call you when its done". Not only was his grammar terrible, but he was now being a jerk to me for being upset that his workers screwed up! My agent called there, to no avail. Now his story changed to I am not releasing the truck until the insurance check clears the bank in case somone tries to stop payment on it. Stating that my agent threatened this , which my agent denies saying and denies is even possible. So, this guy was flat out refusing to give me my truck that he called me to tell me was done. At that point, I was forced to call the local Sheriff to have a deputy dispatched to mediate this situation. The antagonist then told me to " get off my property". I did so, and walked to the street where he followed me and kept inching nearer to me. At that point I was afraid for my safety. I was talking to my insurance agent and told her she may need to call local 911 for me. At that point he backed off. Once the deputy arrived, my truck was released and the antagonist continued to make snide and insulting comments about me, the clothes I was wearing ( he is obviously not an Ohio St fan), my appearance, and somehow he accused me of being a "Hillary Clinton voter" ( where that came from and what that is supposed to mean: I dont know). And on and on and on. I apologized to the deputy for his need to come out for this and he simply said, " believe me, I am not surprised" Like I said: the work was adequate, the experience was unacceptable.

If I could give a 0 star review I would. They should reevaluate who they hire for their drivers…read more The driver that was sent to a tire change in wheeling was really rude and disrespectful. And saying foul language around a small child. Very unprofessional. Another service provider was dispatched out for the tire change and that driver was standing there saying he was sticking around for the bullsh**. That's not good customer service at all. I will not be recommending them to anyone with drivers like that.

Westfall Auto Sales - PROFESSIONAL TOWING AND RECOVERY

Westfall Auto Sales

(5 reviews)

I bought vehicle from WestFall Auto Sales and I am very pleased. The car was in excellent shape…read moreand better than I expected. Russ and Vickie were great to work with and made the entire process a breeze. I highly recommend doing business with them and I will too in the future. Andy

This place was an absolute nightmare to deal with. I would never recommend Westfall to anyone based…read moreon my experience. I was told my car would be worked on and that if there was something wrong with it, I would be informed. Instead, they kept my car for TWO MONTHS, while I continued paying for insurance and dealing with the inconvenience of not having my vehicle. After all that time, I was still left feeling like nothing had actually been accomplished. My experience dealing with Rus was especially awful. He was rude, constantly yelling, and extremely difficult to communicate with. I have never dealt with someone running a business who made me feel so uncomfortable and disrespected. I was given promises that were not followed through on, and the entire situation felt incredibly dishonest and unprofessional. Two months of keeping someone's car, making promises about working on it, and then leaving them dealing with the consequences is completely unacceptable. A business should communicate honestly, treat customers with basic respect, and actually follow through on what it promises. Absolutely terrible experience. I would strongly advise anyone considering buying a car here to do your homework, get everything in writing, and think twice before trusting this place with your money or your vehicle.

Assaro's Garage and Towing Service - towing - Updated November 2026

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