I had an incredibly unpleasant experience here…read more It was a beautiful day and we were walking around U Village, shopping and browsing, and decided to stop into this store since I had never been before. When we walked in, there was no greeting, which wasn't a big deal--we continued browsing. Eventually, one of the employees asked, "Looking for something?" We said nothing specifically, just browsing, and continued looking around. I found a few pieces I liked and asked if I could try something on. While trying on a Spinelli ring, I asked whether they carried it in other colors. The response was, "Well, we can order it for you if you wanted." The tone came across as incredibly dismissive. I then asked about the materials and how the mixed metals hold up with wear. The response was essentially, "Well, it's jewelry. It has wear and tear as you wear it." I was honestly taken aback. I wasn't asking an unreasonable question--I was genuinely trying to understand how the piece would hold up before potentially spending a significant amount of money on it. I explained that I own other mixed-metal jewelry and had experienced issues where the metals rubbing against each other affected the shape over time. She responded, "Well, I've never heard of that happening, and that makes no sense." At that point, I was just stunned by the level of condescension. I have never experienced customer service like this at a jewelry store, especially one selling pieces at this price point. I genuinely felt like I was being treated as though I didn't know what I was talking about rather than having a normal conversation with a potential customer. What made the experience even more uncomfortable was that we were the only younger, non-white customers in the store at the time. I can't say for certain why we were treated this way, and I don't want to make assumptions, but I couldn't help wondering whether our age, race, or even the way we were dressed influenced how we were perceived. We weren't dressed particularly fancy that day, but that shouldn't determine whether someone receives basic courtesy and respect. Ironically, I've received better customer service at Happy Lemon. I was genuinely interested in several pieces and would have been willing to spend a significant amount of money here, but after this experience, I wouldn't purchase anything from this store. There are plenty of other places where I can spend my money and be treated with basic respect. Very disappointing experience, and unfortunately I would not recommend this store.

I have shopped here since 2010 ( on & off between moves ) and it makes me so happy they are still…read moreat U Village. The customer service is always amazing and they are always very helpful.

Awww my heart flutters. This place is simply beautiful. You walk in and rhe energy is so welcoming…read moreand personal, you forget you're in a fine jewelry store. The Pieces are exquisite and beautifully curated and uniquely designed. They have so many options and customization available in was impressed and very reasonable priced. Not to mention they take sustainability seriously and it shows beautifully.

Me and my partner have never tried on engagement rings before and we're so nervous because of a few…read morebad experiences at some shops near us in federal way. I happen to come across this place when my sister looked up jewelry stores in Seattle and coincidentally, it was the same ring I had saved in my Pinterest! I had no idea they had an in person location, honestly didn't know the designer till I pulled up the Pinterest again. We were immediately welcomed in and offered water and a quick little tour before another associate could help us. Laksmi was the one who ended up helping and she was so so sweet. She let us know that this was a black owned business that sustainably sources their material! We just felt so valued as potential customers in this space. She really took her time to get to know what I was looking for and educated me on certain stones and settings. The space was also beautiful. I'd highly recommend coming here for any piece of jewelry. Everyone is so sweet and easy to talk to

Mari was absolutely fantastic. I was in the area and needed a necklace repaired. I got super Duper…read morelucky because I called and she happened to be available at the time I called. What I found out was this is an appointment only location and you can only get into the location if she lets you in the lucky door. So I was seen immediately & stoked. I got a great price on a repair of the pendant along with the necklace. We agreed upon the time and I picked it up and it was actually just a lovely experience. If you need anything done these are great people that will take good care of you!

I took in my vintage ring to be resized down four sizes. The ring fits me perfectly and they made…read moreit look new again.

I trust the integrity of the people at Olympic jewelry. I was on the fence as to whether I wanted…read moreto part with a few pieces that hadn't left my drawer in years and they gave me things to think about in order to determine if I was ready to part with the pieces. Some I kept, some I sold and at a very fair price. I also had a piece repaired (didn't think it was possible and they made it happen). Thank you Olympic Jewelry.

Typical Seattle people, rude!!! I called to ask a question and given an answer even before I…read morefinished the question. The rudeness is unfathomable!!! She could have at least let me finish the question and politely answered, "sorry we don't." I started the question by asking "do you take gold bullion coins, American Gold," then interrupted. I was going to say American Gold Buffalo, a 1 oz uncirculated gold coin that is .9999 fine gold. Because she was rude and probably thought it was a numismatic coin where the value is all over the place, and insanely inflated by a small niche of people who are sellers and collectors, she rudely interrupted me by saying, "no we don't." However, it is pure gold and the spot price of 1 oz gold is around $4,700.

If they had the option to give TEN stars, I absolutely would! Such a beautiful, cozy, and welcoming…read moreenvironment. I was honestly in awe the entire time. I hate that I didn't ask for the ladies' names, but wow they are amazing and have so much knowledge about crystals. Coming from someone who doesn't know anything about them, they explained the basics in a way that was easy to understand without feeling overwhelming. I truly had a great experience. I'm so glad I went, and I highly recommend everyone to check it out! One of them is very knowledgeable about reading the big three signs and also does tarot readings. Everything she shared aligned so perfectly with my life that I literally had goosebumps the whole time (in the best way). Thank you Seattle for this beautiful place!!

Super store with a great ambiance. The young individual working today was so helpful and…read moreknowledgeable. Will definitely go back. Some items were very expensive, but some were definitely affordable.

I recently got engaged (YAY!) and my fiancee bought my engagement ring at Marci Jewelry. I was…read moreinvolved in the process from the beginning and am so happy with our experience with this lovely, local business. Jonathan was such a pleasure to work with - I was looking for a diamond with strong hearts and arrows and very specific specs and he sourced the perfect diamond for me! I felt that he listened to what I wanted and made me feel comfortable throughout the process. He offered his expert opinion but also ensured that my vision was coming through in the end. I even had a moment of cold feet and wanted to make changes and he was super accommodating through that process, even though I ended up changing my mind and keeping the ring as is. My only regret is not coming to Marci Jewelry sooner! I'm so happy with my ring and am looking forward to coming back and getting our wedding bands here as well :)

BEWARE: DO NOT SELL ITEMS TO THIS STORE!! They engage in self-serving business practices, are…read moredishonest, misrepresent information, and do not stand by their commitments. On 6/20/25, my daughter and I visited Marci Jewelry with a diamond ring we wanted to sell. We were introduced to their "diamond expert" Jonathan Borghes. He examined the ring (including the estimated size of the center stone and the white gold mounting with several smaller accent diamonds as well as other details regarding the large stone). He offered to pay $5000 ($500 for the mounting & $4500 for the center stone) in the form of a check written immediately. Jonathan went on to tell us he strongly believed he could get more than $4500 by selling the stone to his contacts if we left the stone with him. Of course, we wanted as much money as possible so this seemed like a good approach. During the conversation, we asked multiple times "if it took too long for him to find a buyer, could we request he send a check for the original offer" of $4500?" He assured us each time "oh yes, just call and he would send the $4500 original offer check". Based on Jonathan's confident reassurances and the store's longtime stellar reputation including online reviews, we decided to leave the stone and take the $500 check for the mounting since he had disassembled the ring. He asked me to sign a form he said was simply "my proof/receipt that the stone was left with him". Over the next few weeks, I contacted Jonathan multiple times for an update and each time was told "I need to make a few more calls, just need a little more time". On 7/22/25, I spoke with Jonathan again to ask he send the $4500 original offer check. This is when the situation became a problem and the poor business practices, dishonesty and misrepresentation surfaced. He refused to send a check, now saying the form he had me sign was actually something completely different what he claimed was simply "proof/receipt that we left the stone with him". He now called it a consignment agreement and stated that he wouldn't stand by his original offer of $4500. That in fact he would not pay out anything until he found a buyer. When I recounted our 6/20/25 discussion, he abruptly said he need to speak with store owner and would call me back. Not having gotten a return call, on 7/23/25, my daughter visited the store to get the check in person since I live out of state. Now Jonathan was refusing to acknowledge his agreements from our 6/20/25 conversation, calling it "all a miscommunication". The store owner refused to hold Jonathan accountable to his original offer. We took the stone and will pursue other avenues to sell it. Jonathan blatantly lied and the store owner refused to hold him accountable. We believe Jonathan intentionally misled us during the initial conversation, presented the enticing recommendation of getting even more than his offer of $4500 and then set me up by misrepresenting the nature of the form he had me sign knowing he would have "an out" and wouldn't have to follow through with his original offer. Rather than hold Jonathan accountable to his original agreement, the store owner chose to back his actions, a very poor example of leadership and customer relations.

Tamar was friendly and helpful. They paid well. The transaction was quick but not rushed. I did not…read morehave to wait. From what I could see, other agents treated other customers respectfully. Parking was easy. The facility felt safe.

It was an absolute pleasure working with Olivia at Seattle Gold. She was so patient with me as a…read morefirst time seller and carefully explained the jewelry evaluation process. I highly recommend this business. And the parking is easy!

I cannot say enough positive things about this place. my husband and I have worked with them since…read more2012 and everytime I've gone in they have been more than helpful. A little less than a year ago we moved across the states to Mississippi, a diamond fell out of my ring. i just flew in and got right in! They fixed my ring same day! I left that store beaming, because it was so fast! Brenda the manager could not have made this any easier. I will also say they are no pressure when purchasing anything, they assist you with finding exactly what you want and it's priced VERY reasonably! If you're in the market for gifts, engagement rings, upgrades or a new piece of jewelry! Go see them! You will not be disappointed.

Staff told me that a ring I brought into their store could not be fixed. Found another jeweler thay…read morehad no problem fixing the ring. I now have a 470 cts hat needs to be cut. If they can't fix a ring, I doubt they can cut a jem.