Worst experience in America in past 12 years
In the past, my experience here has been excellent. Juan is the best! I normally make appointments before, but I have not been able to visit the shop in a while because I was at Chemo and was few weeks behind on the haircut. My father visiting from India who is 71 and my one-year-old puppy. The shop had an angry vibe instead of cool vibes it had before with music turned off and Juan was there but busy. You feel instantly transported to a place where people are just waiting to punch you if you say anything with a couple of good gentlemen stuck there and some clients who were there because of their past good experience, like me. I asked if my puppy could stay in my lap and they said OK. Thank you for that. But that was the only good experience.
My dad's haircut went OK. Thank you, Zee. Now it was my turn. Here the nightmare started. They offered me Abdul. Abdul did not wear a uniform, and I am not sure he even was an employee, and I thought he was a waiting customer, but they told me he was. So, alright, I agreed. Abdul started lawnmowing my beard mercilessly without paying any attention while talking on the phone, anything except what he is supposed to do and even not looking at unevenness on my beard and places you cannot use a trimmer. OUCH! If this was not enough, Abdul's big hands filled with cigarette smoke on my face made my day. I finally asked him to be gentle, and he loosened his grip on me. Thank you as well lord. Employees wash their hands before work does not apply in this shop. At least not to Abdul. Customers throw up before coming in should be the motto. But Abdul continues to pour water on my head. When I mention pour, I mean it. At this point, I had enough. I asked him to stop, and he looked surprised. I requested another barber, and I got zee because Moe was looking at how much torture I can take before I gave up while looking at his phone.
Zee was gentle, Zee was nice. Zee was a barber. Thank you, Zee. We men appreciate barbers like you and Juan. Thank you for noticing things that Oompa Loompas of this barbershop cannot. Zee finished cutting my hair and the beard and it was great. I calmed down and I thought my nightmare was over. But Abdul and Moe had more to surprise me.
Now I go to the cashier. The old cashier was so nice and cool. We miss her. I ask her for three checks. One for my dad, one for my beard and one for my haircut using a legal mode of payment accepted in America. They refused. It's either one or two checks. The cashier called Moe. Moe, Abdul and Cashier gang up on me, my 71-year-old dad and Moka looking in awe. They started asking why I needed three invoices. I said I don't have to explain. It is what I want. I want to pay three invoices with three modes of payment or three times with one mode of payment, it does not matter. Just swipe three times and I will be on my way. Moe really wants to know.
If Moe flexes his Pectoralis major and he is backed up by Abdul and the cashier against a 71-year-old, a puppy and a WEAK INDIAN guy who cares right? I still want to de-escalate because I don't want my dad to die because of anger issues of some weird barbershop employee. So, I ask Moe nicely, dude, just give me my three invoices why you will risk a bad review or a lawsuit? Moe hears only one word: lawsuit and shouts " what lawsuit?" .
I don't think Moe listens because he already made up his mind what he will say next and will punch me if I utter another word. Moe now remembers I have my card in hand, and I have not swiped yet. Moe asks me if one checks and I obviously agree. You don't want to get shot by Moe for three checks, right? The second I swiped (and hey I still gave 20% tip to Zee.) he shouts in rage to me get the "F* out of my shop". Lawsuit heh? As me, my dad and Moka looks in fear to Moe and we "F* off".
Here is the thing: Firethorn is a peaceful community. Do we want men with anger issues where our kids and family go? In the past 12 years I have never felt so humiliated in this country as I did today. What will you do? read more
