Our 43' motor coach broke down on a desolate stretch of freeway, around noon on Labor Day. Our…read moreroadside assistance could not find anyone willing & properly equipped to tow us, and we had repeated calls with them for the next 11 hours. Once daytime turned into dark, we were even more vulnerable on the narrow freeway shoulder, so received police assistance, and they reached Damar Towing in Pasco WA. Damar, a true Angel, arrived by midnight. By ~1A we were safely towed off the freeway and tucked into his locked yard. In the morning, we were greeted with coffee and tamales prepared in Damar's outdoor kitchen. Then, Damar picked the best-suited repair shop for our particular situation and towed us to that location. The engine repair shop (NorthTech) came through, and we were back on the road by mid-afternoon. If I could give Damar 20 stars, I would! Not only is he a kind human being, but also he's the most meticulous tow truck driver we've ever encountered. To top it all off, he called several days later to find out if we'd had a good repair and safe trip. That was a true first among tow truck operators!! Damar, thank you again and again.

If they show up at your accident do everything you can to ask the police to use a different towing…read morecompany. I had an accident late on a Monday night, at the time the guy towing was so nice and even retrieved keys that had scattered and my glasses that broke off my face. That following Wednesday evening I called at around 6pm to ask when I could come to collect the rest of my personal items like clothing, car seat, and other items that I did make clear I wanted at the scene of the crash and on the phone. He looked up my information and told me they still had my car since NO REGISTERED OWNER HAD RELEASED THIS CAR. So cool he tells me I can come tomorrow (Thursday) between 8:30am and 4:30 pm to get my things, just needed a 30 minute notice. As I am working my father called on my behalf Thursday morning to just make sure what lot I'd be going to and to see if my time I picked would work. My car was gone. GONE. Obviously no one called or arranged this, and in our panic we were LAUGHED AT. The supposed owner I spoke to laughed hard at not only my father but me who called right after him. It took me 15 minutes on the phone until he FINALLY wanted to help me try and even get my items. He was too busy laughing the first 15 minutes at me and saying that we had called and it was my fault. I finally broke and cried and begged for my items to be found, and that's when he finally started to look for where my car was and how to help. Turns out, my car left their lot WEDNESDAY MORNING AT 10AM!!!!!!!!!! This same 'owner' was the one who had told me Wednesday NIGHT AT 6PM MY CAR WAS THERE. How was my car gone at 10am that day after I supposedly released it FULL of my items(I was currently in the ER at this time getting looked at) but also never left and I can still come for my items? When called out all he will do is yell over you and hang up so don't bother. They are liars and scam artists who might've mad an honest mistake here but instead of telling me the day I call, I was lied to very boldly and had to figure this out on my own on where my car went and how the AMAZING other company will be getting my items back to me.

Mendez is above and beyond my truck broke down at a light and I had to push it into a parking lot…read more I found him on yelp my truck back to my but a good affordable so he took it back to his place and fixed it and had it back on the road in no time I will keep him as my mechanic for all of my cars I recommend him to anyone in the cities area. He also helped me know other things wrong with the so much Mr Mendez.

I haven't use his service yet but will within the next month or so. He was information and willing…read moreto share alternative way to fix my brakes to save money and keep me safely on the road. His price was less the half of my other quotes

Only good things to say. Very professional and nice to work with. Had them help with transporting a…read morepiece of equipment.

Sept2025, Had an alternator failure on our diesel pusher and needed a jump start. Dispatched by…read moreGood Sam Roadside, the team that showed up at our RV site was very friendly, knowledgable and arrived early!! They knew what they needed to do, had all the right equipment and got the job done in a matter of minutes and we were on our way home!! Would not hesitate to call them again when in the SE Washington state area.

Chris was an absolute blessing. I'm a OTR truck driver and he saved me last night. Long story…read moreshort- I locked my keys in my semi and he came and opened my truck for me. It was dark and getting cold and mosquitoes were attacking, I greatly appreciate Chris and the company. You guys are great, fast, professional and efficient. Tow truck drivers like Chris are under appreciated by motorist until needed. Thank you again Chris- like I said, you are definitely a blessing.

Well I decided I might as well start my review since I have plenty of extra time on my hands... I'm…read moresitting out here in my cold, dark, car an hour after the estimated arrival time and we just got a message that it will be longer, this is on top of the original hour estimate. For road side service through my insurance I would have expected better service, especially considering I'm a disabled woman with my daughter on a freezing cold night. I will update if I have any thing good at all to say.

This is what service is supposed to be. I called and asked for an estimate, I was told there was an…read moreopening at 1500 the same day. I showed up and spoke to the same person I spoke to on the phone, turns out that was the owner. He gave me an estimate and time frame that I was happy with. He also assured me that he'd be able to "work magic " , I thought it was a little funny he phrased it like that. After the repair was completed in a very timely manner I can verify the "magic" was done. He took the time afterwards to talk to me about proper paint maintenance for my Mazda, something the dealer didn't do. This is the body shop I will call first whenever I need anything done.

Richland Collision Services was my third estimate. Number one was professional and impersonal,…read morenumber two was in an area where I wouldn't want to leave my car. Number three is where I met Arsen. He is professional, extremely experienced and I felt cared for. I waited as satisfied customers came and went and his Team also seemed happy, I was beginning to feel like family. He explained what they would do, I read his reviews, toured his shop and after seeing their work I was satisfied. I picked up my car today and there is not a hint or ripple of where the damage had been. The work was completed quickly and it is a beautiful job. Thanks to Arsen and his Team.

Unfortunately I had my 2018, 540I BMW that needed disk brakes and rotors replaced due to some…read morevibrations at speeds over 70 mph. After the work was done I still had the issue of vibration again. I took it and had another repair shop and discovered that the parts used at Jonny's were not OEM parts and they failed . Now I'm having them replaced again using ORM parts. Not good!

Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

Apparently if you have s bad part these guys want to rebuild the whole transmission,.yet I get the…read morewarranty and if there was a continuous problem they have to fix it. I've been here before for a clutch grinding gears, they got their money and I still. Had the problem even after taking it to them 3 more times. So a part or couple parts went immediately to could be over $4,000 for a rebuild. Not exactly the best solution. Torque converter clutch sensor is what they found. I had a p0741 solenoid code. IM PRETTY SURE I CAN FIND SOMEONE TO FIX THE ACTUAL PROBLEM NOT JUMP TO REBUILD MY ENGINE RIGHT OUT THE GATE. MY CAR IS RUNNING FINE.

Couldn't have picked a better place! From the initial phone call, to tow, to quote and completion…read more They showed concern for my issues. They were on point with pricing and turn around time. I highly recommend. 10 stars!!!

Decent work fixed my oil leak but have your car checked in a few other spots before coming here…read more They wanted to replace fans that are fine and run well. Already hard enough trusting dealers and now it's smalls shops. Also paper work stated that I need radiator replaced. But he called and said to replace fans.

The wanted to charge me $3000 to replace a bad power steering rack. I took my car to another…read moremechanic, and they found that the problem was just a leaky gasket, which only cost $300 to fix, and the power steering rack was fine.