Absolutely awesome service department. I was all set for a track day at Palmer and had my brand new…read morefront tire (not from them) blister out. Rode it over to them and as soon as they opened they rushed to get me set up with a new tire had it installed very quickly and I was able to save my track day.

We are from out of state and found our sled that we wanted at Flamingo. Everything went very smooth…read moreand John, our salesperson was very helpful! He made sure everything went as planned. We had our sled delivered by Jim, who explained everything to my husband, and also was a great person to work with! Kudos to both, and thank you for a great experience

I wanted a solo seat for my bike but I couldn't find anything that I liked then Mustang Motorcycle…read moreSeats came up on my search. What a find, it is absolutely beautiful with the studs and conchos. It is so well made and comfortable. I couldn't find anything like it. It is so beautifully crafted and was so easy to install and they even give you chrome bolts for installation. Thank you so much!

In general, people find me to be somewhat of a demanding consumer and that may be true but I do not…read moreexpect more than my own companies regularly deliver. So when I state MUSTANG MOTORCYCLE PRODUCTS provided swift, courteous and helpful communication, delivered on all promises, exceeded my lofty expectations in product quality and delivery; leaving no room for improvement...you can accept it as fact. I'm impressed...and that is an awfully rare thing for me. Special thanks to Dan Daigle for his tremendous assistance and follow-up on my order. I can honestly state that MUSTANG MOTORCYCLE PRODUCTS sets the customer care bar so high that other motorcycle product companies need to charter a plane just to see it.

I will never do business here ever again. I brought my bike into have extensive motor work done I…read moregave him a budget of what I could afford and he went over my budget by $1300. Had no choice but to find the money to get my bike back out of hock because you would not release the bike till I paid for it in full. So After having had work done with new valves new cam lifters pushrods cylinders bored out 11,000 miles later pushrod let go. Brought it back to him for him to look at told me he didn't know what was wrong but was going to cost A minimum of $2000 to repair. I asked him how could you tell me how much it's going to cost when you don't even know what is wrong. Just looking for quick cash? What was really upsetting is that he wouldn't stand by his work after 11,000 miles.

Just got my bike up and running again and needed a few supplies, new helmet, cover, gloves, etc. I…read morewas amazed that their pricing is internet competitive!! Always happy to support a local business, and the customer service was great!!

Bob, Sandy & Staff are great people always taking time to meet your needs at fair pricing. They are…read moretruly part of the motosports community and are highly appreciated! Craig K. Oceanside, California

Legendary motorcycle shop, I was honored to meet the owner…read more If your in the area its a must stop for any enthusiast of vintage dirt bikes Great service as well

Warning!!!Do Not! Come to baldwin auto he's a crook he took my money for parts and never put them…read moreon also found a crack pipe on his desk do yourself a favor take your business else where

Do NOT come to Baldwin Auto. Ken is uncommunicative and straight up lies to his customers. Came in…read morefor motorcycle tire service and my bike was out for 16 days without him lying a finger on it - all the meanwhile spewing lies to me and telling me bike would be ready. Had to trailer my once rideable bike out of his shop. Be warned - this guy is not who you want fixing your vehicles.

I along with my entire family had previously had our motorcycles inspected and repaired it…read moreBarnstorm Cycles in Spencer, Massachusetts. It was our experience that they were down to earth, responsive to our telephone calls and overall trustworthy when interfacing with the customer, however something has changed dramatically and they do not return telephone calls no matter how many times you call them. Initially, I was patient because my calls were made around July 4, however I lost patience when I called more than five times over a period of three weeks and they never returned a call. In several conversations with other motorcyclists, I learned that that has been a drastic change in Barnstorm. It is perceived they are custom shop, at this time but they do not communicate that to the public. While I received an apology as a result of this poor review, Nothing changed!

This used to be my go to bike place. Love the people, used to love the prices, but now that people…read moreknow of it, it's getting too pricey for me, which is sad, since they do a good job. A bad wiring harness turned into two hours of labor, and seemed to be $50 higher than expected.

Great atmosphere good service sales people are very attentive great help good at explaining thingsread more

At least one employee in this establishment is shockingly rude…read more I called this afternoon to see whether they might stock a battery for my 2008 Triumph Bonneville. After making my way through the voicemail, I reached a friendly gentleman in parts. He informed me that "we almost certainly have that battery in stock; let me check," and put me on hold. I waited patiently for about 6-7 minutes, then someone else picked up. The subsequent conversation, which took place about twenty minutes ago, was pretty short, so I'll reproduce it in full: Employee: Who are you holding for? Me: I was speaking with someone in parts; he's looking into availability on a battery for me. Employee: Well, he put you on hold because we got so many people here it's going to be about 45 minutes before he can look up your part. So you can keep holding or you can call back -- it's your choice. Me: Okay, so should I just wait about 45 mins and call back? Employee: [In a snarky/patronizing/"problem employee"/passive aggressive voice] You want to wait on hold for 45 minutes? Me: No... Employee: Well then call back. [Immediately slams receiver down on me.] Now let me just mention a few things. I'm easy-going and, as a local business owner myself, I certainly don't like to badmouth a Northampton retailer, especially during these hard times. And I also understand that a workplace can be frustrating when things are piling up. So I would have been very understanding if the second guy who picked up had said something simple like "Hi, we're really backed up. Can you call back later?" Or anything of a similar tenor. Instead, this person decided it would be more appropriate to present me with what amounted to a false choice, then hit me with a nasty and patronizing tone when I -- unaware that he was just looking for an opportunity to unload his attitude on an unsuspecting customer -- simply sought some clarification as to what he wanted me to do. To recap: I was just looking for a battery. I was going to give them my business. This was utterly uncalled for. To the owner of this business, I would suggest that this employee needs a serious talking to.

My second time going to the shop to get an inspection sticker. In and out quickly!…read more Plus they mentioned a couple of things I should consider, no over selling. Friendly guys!

Very Knowledgeable with honest personal service - I've been taking my Golding here for service and…read moreinspections since 2006 ( Saxonville) and since they moved to Tripp street. Highly recommend. If you ride a bike near metro west boston - Carlton's shop is the best.

There isn't much I can say about Vintage Steele that hasn't been said already. It's a great shop…read morethat's owned and operated by great guys. Every time I walk into this shop (which is fairly often) I'm always blown away by the custom work they have going on and how excited the guys are about what they're working on. What makes me different from most folks that go to this shop is I'm a Harley guy. I can say without question that Chris and Josh are comfortable and confident working on any make of motorcycle. I trusted them to work on my Sportster and I trust them now to work on my Road King. When you drop your bike off for work you'll always have a good idea on what it's going to cost. These guys are great at quoting an estimate and follow through with great communication should they discover something else that might need attention. They'll never do any work without finding out if you actually want it done. These are stand up honest guys doing something that they love to do. Just stop by the shop sometime and have a conversation with these guys. If their genuine enthusiasm, passion and positive attitudes don't win you over....you should probably find another shop.

class act. stopped by to check out a bike for sale and was greeted by josh. he spent a few minutes…read morewith me and my wife showing us the bikes he was working in as well as allowing us to look around the shop. i did not buy anything but will certainly have them keep my triumph running strong. check out the website as well. www.vintagesteele.com