Decided to try them again after I heard from a friend that their service got better. I was…read morepleasantly surprised by the service.

This is my second time coming here. And this second time the staff members were very tedious over…read morethe cleaning from inside and outside. Effective, affordable, and structured with a system on who does what.

Best customer server I love coming here staff are so friendly and helpful they always doing a…read moreamazing service

I went through the car wash today, and immediately afterward, I noticed several scratches in the…read morecenter of the hood--some of them quite deep. The photos don't even capture how bad they truly are. I went back right away to speak with the manager. At first, he seemed polite and helpful, but it quickly became clear that he had no real intention of assisting me. Instead of addressing the damage, he kept making excuses, insisting that if the scratches had been caused by their equipment, they would appear in multiple spots. He repeated this over and over, to the point that I finally told him I understood--yet he kept explaining it anyway. I do understand that if a rock or debris was caught in their flaps, it could cause similar scratches throughout the car. However, I have a convertible, so the only large, flat surface is the hood. Despite this, he insisted I go through the wash again, and sure enough, ANOTHER scratch appeared. This time, he claimed it wasn't in the same pattern, repeating his explanation all over again. I'm beyond frustrated and disappointed. I love this car and take excellent care of it--it's NEVER even been in the rain because I keep it safely in the garage. I've attached pictures of the incident report and the scratches, but they don't do justice to how bad the damage really is. I think some of it might be buffed out, but unfortunately, many of the scratches are deep in the paint.

The customer service was really good. Everyone was nice and patient with me, it was really nice…read morelove it!!!

I paid $44 to end up having to clean my own car. There was a spot on my trunk that wasn't cleaned,…read morewhen I pointed it out the worker just handed me a list of services that were extra cost, such as dog hair and tree sap, both of which didn't apply to me. In front of them I took baby wipes and scrubbed away the spot myself, ruining my nail polish while none of them did anything to help. My interior had spots and crumbs left too, which I had to clean myself. Next time, I will just go to the gas station car wash and pay for the $1.50 self vacuum station and I will end up with the same result for much cheaper.

Had a Maintenance Wash this weekend and couldn't be more pleased! Excellent service and my truck…read morestill looks freshly washed three days later. Highly recommend and will definitely be using them again.

I highly recommend this place! I usually lower my standards for places like this because I am very…read moremeticulous but this was really great! The price is very reasonable and worth it. We came back after a beach trip and there was sand, sunscreen, and handprints all over the car, no matter how hard my husband and I tried to clean it it was still dirty, but now its squeaky clean!

I recently took my Tesla to them for detailing (premium package). My car is 4 years. The results…read morewere absolutely amazing! The exterior looks better now than from the factory. I know this doesn't make sense, but I'm not kidding. They did an excellent job on the paint to include removing minor scratches. The interior was also pristine! Highly recommended!!!

We just had Xtreme Auto Details detail our two cars once again. We have been their customers for…read moreten years and have never been disappointed. They are good people who do great work at a fair price. They truly care about their customers' satisfaction. That's why we keep coming back.

I had my car fully wrapped tinted and even the wheels refinished by Brian and team and they did an…read moreamazing job. If you're in the DC area this is the place to go!

recently had my Genesis GV80 Coupe serviced at American Shine for Full Front PPF, front window…read moretinting, and the Gtechniq Premium Ceramic Coating Package--and I couldn't be happier with the results. I requested a quote online, and got a quick response. Brian and Ali were incredibly helpful, walking me through tint options and recommending additional PPF coverage for better protection. The car looked fantastic when I came for the initial pickup. The technician took time to explain the work, and after talking further with Brian and Ali, I decided to add ceramic coating as well. When we returned for final pickup, the car looked absolutely amazing--spotless, glossy, and well-protected. Highly recommend American Shine for PPF, ceramic coating, and detailing. Excellent service and top-tier results.

TLC Auto Detail is my first and only choice for auto detailing in the DMV. I've had multiple jobs…read moredone from PPF protection, window tint, suspension work, part installs, and of course, auto detailing. Dave and his team offer amazing work, great value, and amazing customer service. I've only taken my Tesla Model Y Performance to them for pretty much everything. I can't imagine taking my car anywhere else.

As a retired U.S. Air Force veteran, I take pride in supporting veteran-affiliated businesses…read more That's why I initially chose to work with TLC Auto Detail, operated by David (Dave) Miller and Rachael Dailey. I've spent close to $9,000 with them over the years. Unfortunately, I can no longer recommend or trust this business. I paid a $600 deposit for a service I canceled a week in advance. The owner, Dave Miller, assured me the deposit would be refunded. Four months later, I'm still waiting. I've followed up at least 11 times and received nothing but empty promises and excuses. They provided no service, yet kept my money. That's not how you treat a loyal customer. I filed a BBB complaint (Case #23237895) that TLC Auto Detail never responded to, and I disputed the charge with my bank in hopes that they are able to resolve this for me. This business has completely lost my trust.

can we start off with how AMAZING my dad's car looks?! it looks brand new!! I am blown away by…read moretheir attention to detail, their time & care & overall customer service. My dad did a horrible wax job on his car & it was not well maintained at all. it seems like my dad just gave up on keeping his car clean. so when Master Auto Detailing offered me a great rate to detail his car, they showed up in less than an hour! my shop manager uses them a lot to clean our construction trucks so they really took care of me. I am so happy with their work and will be using them again for my other personal vehicles!

I would give them 10 stars if that was an option: professional, responsive, and they did an amazing…read morejob! My car was overflowing with dog hair, and by the time they got done with it, it looked new. Pricing was competitive, service was outstanding and convenient to schedule at my home. Just a wonderful experience.

Great communication and easy scheduling. Donte made room is his schedule to accommodate my needs…read more The quality of the work is absolutely fantastic!

My car looks better than when I bought it. Donte was kind, communicative, and professional. Will…read moredefinitely do business with again.

Seeing these negative reviews did not put me at ease about coming here, but overall it was not a…read morebad job. I had just got out of a gas station one (future note, avoid these unless they are in a Sheetz) and it was so aggressive it nearly ripped off my front license plate. It also left some marks on my car that I am fairly certain are permanent, but not worth getting into a twist over. So I brought it over here in hopes they would be more gentle and do a better job. Overall, they did. The price is a bit high, but car washes are expensive today because of all the energy that goes into one. But it did do a good job in removing some of the stains the other one left behind and it was much more gentle than the one I previously used. I would bring my car back here for another round.

I've yet to find a car wash in Loudoun county that I can tolerate. Upon arrival, I was a little…read moreconfused with where to go and what to do. The set up of the car wash looks like they have both full service and self service vacuuming. I asked the attendant and he said "no, we do everything for you." Sigh. Unfortunately, my expectations weren't high based on my other experiences in the area, but I decided to try it anyways because it was a fairly warm day and very few customers. There was one car there but no one waiting, so I assumed this was a custom job or the car belonged to an employee. I paid for the works and the end result was simply meh!!! The exterior wasn't wiped down good, and the interior wasn't vacuumed or wiped down good either. After purchasing a fairly expensive car wash package, I pulled over and used my own towels to complete the exterior job properly and add tire shine. Is it that hard to find a good car wash in Loudoun county or better yet a nice auto wash with self service vacuuming/interior???? Then my expectations wouldn't be as hiBefore moving here, I washed my car every Friday.