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FixxPlus

5.0 (1 review)
Closed • 11:00 am - 7:00 pm

Services - FixxPlus

Device support or repair

Mobile phone body repair

Mobile phone support

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10 years ago

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top notch phone repair - Samsung Galaxy, S 21 ultra speaker replacement

top notch phone repair

(1 review)

I reached out late at night needing my iPhone screen repaired and was impressed by how quickly I…read morewas able to get an appointment--within the hour! Awab Metwally provided excellent service, clearly explaining the entire process. He came directly to my location in the Norcross area and replaced the screen efficiently. The repair was done with great precision--the phone screen looks brand new and works perfectly. Considering how fast he responded, the convenience of a mobile repair, and the quality of the work, the price was more than fair. Highly recommend

From the owner: 1. **Convenience**: We offer mobile repair services,…read moremeaning we come to your location—whether it’s your home, workplace, or a public place—within 45 miles of Lawrenceville, GA. This saves you time and hassle compared to traditional repair shops. 2. **Speed**: Our repair times are unmatched—iPhone repairs are completed in 15 minutes, and Android repairs take only 30 minutes. We understand the importance of your device and aim to get it back in your hands as quickly as possible. 3. **Comprehensive Service**: From screen replacements to battery fixes, charging port repairs, and speaker issues, we handle all types of phone repairs with expertise and precision. 4. **Free Diagnostics**: We offer free diagnostics to identify the issue with your phone at no cost, ensuring transparency and no hidden fees. 5. **Professionalism and Quality**: Our technicians are highly skilled and use only top-quality parts to ensure your phone is repaired to the highest standard.

ShaF Tech Repairs & Mobile Services

ShaF Tech Repairs & Mobile Services

(5 reviews)

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

FixxPlus - electronicsrepair - Updated May 2026

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