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    SohoHVAC

    SohoHVAC

    (67 reviews)

    Nolita

    Please don't use this company. Jon replaced 2 units last summer. One of them has not worked…read moreproperly since day 1. We replaced all the electricals. It still wouldn't work. He said it's the control board. Replaced that but it still doesn't work. He went to the apt last month claiming he was going to replace something or the other but did NOTHING. Just opened up the unit and pressed reset and left. Since then the unit has not been functioning and I have left him so many messages. He simply will not respond. Crazy thing is I have been under warranty all along. He himself told me that if it continues to not work he WILL replace the whole unit. But now that it's time to do that (it's been a whole year of not working!!!), he will not return my messages. He is very prompt with sending invoices so he can get paid but zero professionalism when it comes to honoring his end of the deal. I paid a lot for this unit and it's unfair that I'm stuck with a lemon with no recourse. I have already told my friends not to use him and now I'm posting this review as a warning to others. Jon starts out very communicative to get the business but once there's an issue, he is nowhere to be found. I am considering also registering a complaint with the BBB. UPDATE: Jon has kindly reached out and will be talking to his supplier to make this right.

    After using two major HVAC repair/suppliers over a 7 year period which included many nonproductive…read moreservice calls, a new Ptac unit, a new sleeve, a new coil, a new thermostat , new sensor and various other attempted interventions for a leak in the system, none of which ever resolved the actual problem. Finally, by chance I got hold of SohoHVAC and John spent time discussing the issue in detail with me before he came to diagnose in person and when he did come he fixed the issue in no time at all, as what he originally diagnosed was the problems so he came prepared. He is a straight shooter, extremely knowledgeable, and fairly priced. I am so happy to have this issue resolved after all this time and thousands of dollars later, it's truly amazing. I obviously highly recommend this company and will use them again.

    Fixar - hvac - Updated May 2026

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