Where to begin.....
What a horrible experience, from the beginning to the end.
- I've been yelled at over the phone, by customer service rep,
- Power lines have been ripped
- Went into my home when I was not there, no homeowners present and they performed services without a homeowner being there.
- they have undocumented workers working for them
From the start to finish it has been a horrible, disrespectful service. Followed by more uncertainty, unprofessionalism.
I warn others be very cautious. This company does not have there act together.
On the day of there job of of the many men, supervising the men informed me " oh I could have done that for cheaper price"
Like what the hell , saying that to me the client.
, ripped my main power lines in my home, then at 1st refused to pay for the damages. Saying it's in the contract that damages are our problems.
So your saying if you are digging and you damage a window , it's our problem?
I don't know how this business has been here this long. I've attempted to contact the owner, works at the office refuse to let me talk to him, will not give me a number.
Guess someone is scared to handle customer problems. Repeatedly have been ignored via email, calls.
Worst decision ever , ever, to go with this company.
I can't go back now but I want to warn others.
This company gives you a illusion of confidence and security that the job will get done and everything will go right but it's just a mask to draw you in get your money and provide a horrible service.
Again my father was yelled at by a women who works at the office.
The golden rule : you never yell at the client, never yell at the client.
If I could give them zero stars I would.
Beware everyone , guard your money , be very careful with this company. No calls, no notices, that they are coming to your home at a certain time to fix a issue, will just walk into your home without any homeowners being there. read more