Shortly after moving into my new home I received a coupon in the mail for a $99 AC and dryer duct…read morecleaning, so I thought I would give Attica a try. Making an appointment was easy, and the tech was timely and friendly. On the day of the appointment the technician arrived on-time. The AC works great and I have peace-of-mind knowing it was cleaned. I appreciate the customer service Attica provided, and would recommend them to any new homeowner! Thanks to the team.

I read the ad in the local paper to have my air ducts cleaned and thought I have not had it done,…read more$79 is a great price. The $79 was for the machine ONLY! Let me say the first on-site quote was for $1015, which came down $400 (after a call to the office) so $615. then I asked about a mold exam. That was free, but the first quote was $600, that came down to $200 as the best price. I passed on the mold. I was done; too much price movement caused a lack of trust. I am glad my vents are cleaner, but next time, I think I will try another company that does "true pricing."

I will continue to give 5 Star reviews to Scott's Heating and Air Conditioning are an A+ in my…read morebook. Replaced my AC unit with them a few years back and now have my twice a year maintenance with them as well. Parker has been my representative the last few visits and he always does a thorough job AND takes the the time to show me the things he has taken care of and will give me tips on things to keep my AC running right. I have had the same experience with another rep but I can't remember his name. Great company and a great team!!

My son recommended Scott's since he had had them install a new unit for him a few years ago…read more Because he recommended them, I didn't check the reviews....until now. I thought my AC problem was the thermostat because the unit wasn't cooling, so the tech checked it, then went outside and ended up replacing the capacitor. 35 minutes later, when he collected a check for $393, he said he would have a copy of the bill emailed to me. A month later I call Scott's and ask for a copy of the bill. I wondered if I didn't receive a copy of the bill because the tech told me he was going to sit in his truck for awhile after I paid him. I figured he was trying to build up service hours to justify the nearly $400 bill. (My son later told me it should have cost about $150) When I called their office I was told they do not charge by the hour...there is the $100 service fee, and then a flat fee depending on which part is replaced....supposedly I got a senior discount so can't tell you how much over $400 having a capacitor replaced will cost you.

When my unit died, I called them. Two of my friends have used them, and raved about them. For good…read morereason!! They installed a great unit and it has never let me down. Since I was on my 4th unit in 20 years, that is saying something. I have a service contract with them and they are super about service. I highly recommend them. Every single service technician is courteous, professional and knows their business!

This is hands down the best A/C company I have ever used. We live in a condo and had issues with…read moreour downstairs neighbor to replace our Freon line. They were the most affordable, on top of having 4 different companies come take a look and give us a quote. The customer service was outstanding from beginning to end and they were very patient and knowledgeable. They even called another worker to come and help when they couldn't figure out why our AC wasn't getting cold after replacing the line and he was able to get it running correctly. It was after a long day and they made sure it was finally fixed. I am forever grateful to them. It was a great experience after being so frustrated.

In an attempt to be fair and objective I will do my best to write what has been said, communicated,…read moreor provided. Bottom Line up front: If they had not been the installer of the unit with their information tagged to the equipment, I expect I would have used someone different. Back in late September / Early October I called to coordinate a maintenance visit. It was scheduled for 13 November 2024. I received a call stating the appointment had to be rescheduled because the 13th was the company's annual meeting. Systemic Problem #1 Communication: An annual meeting is scheduled well in advance. In most cases about 11 months out. Why was this not communicated to all employees and placed on their calendars? This would have prevented the appointment from being scheduled. When asked why no one knew this when I scheduled my appointment. I was told no one knew about the meeting. IE: It was not communicated. Fast forward to the rescheduled date of 21 November. The technician climbs in the attic comes down and states the motor needs to be replaced. Mentions that he needs to order the part and will have to come back. Grabs his tools and leaves. Leaving a mess for me to pick up. Systemic Problem #2 Workers are not taught how to respect the client's home. Leaves a mess and I have to clean up after them. (Picture enclosed). The service technician returns to repair the unit and upon arrival asks if my ladder is still available. I said it is still in the house yes. Great I'll get my tools. Systemic Problem #2 Respect the customer's home. I had to get the ladder and place it in the hallway for the technician. The right answer should have been it's ok I'll just get mine or never ask in the first place. The technician climbs in the attic comes down and states the motor is the wrong motor. He was provided the wrong motor from the parts office. He will have to get them to order the right motor and come back. Systemic Problem #3 Check your equipment. You always check, and recheck that you have the right equipment/Parts before you leave for your job. As it was upon climbing into the attic and realizing that he had the wrong motor. He informed me of this issue and then started to complain how this happens a lot the, parts Department provides the wrong equipment. They do not check to make sure things are correct (See review 1/25/2024) He then asks if I would like him to clean things up. To which I state yes that would be nice. He then asks if I have the tools to do the clean-up. There are two systemic problems here:. Systemic problem #4 the employees are not provided the equipment to clean up after completing their work in a customer's home nor have they been told it is expected for them to clean up/ This ties directly to systemic Problem #2 Respecting the customer's home. (picture included) The Thanksgiving weekend comes and goes. I call first thing Monday 2 Dec to ask about the repair. My home is sitting at 55 degrees. I'm informed that there is no timeline planned as we do not have the parts. I am also told that they will not know when the parts will be available until after 10 AM. Systemic Problem #5. No one takes responsibility, it's the next guy's fault. The Employee complains its parts, parts complain it's the supplier, and it's not their fault. It is now Dec 19th and I have received a call that the service tech is on there way. Today they should be replacing the motor to the unit. The technician arrived and replaced the motor and then promptly told me the thermostat was bad. I left the house for an appointment, upset and frustrated. I reached out and contacted the Company. I was placed in touch with the service manager. In my conversation with him I asked the question regarding how is the thermostat bad it less than 6 months old and was the technician trying to milk me for more money. His response was no we are not trying to milk you out of your money and if you would like we will happily replace the old motor and have you hire someone else. I informed him if that was how he wanted to deal with the situation I would be happy to include that in my review. In addition to that, I mentioned Problem #2 The technician was in and out and instead of using the walkway chose to walk across newly planted sod tracking the loose dirt into my home and on to my carpet. Leaving the carpet stained. The manager agreed to send out a second technician, reimburse me for the carpet cleaning. New Tech shows up the thermostat is not bad, the old control board was not replaced with the with the new control board shipped with the motor. New Tech Wonderful. In the end the issue with my system was corrected. Albeit 62 days after the initial request. If a response is provided please address the changes the company is making to the systemic problems. Loyalty is not retained when the service doesn't meet expectations.

First off The technician Adam was excellent. He had to replace the run capacitor a small part that…read morewas under warranty since I had bought my ac from them five years ago. I have no problem for the $99 diagnostic charge. They're in business and have a payroll and all that. Where I felt cheated is the $237 that I was charged for the labor of replacing the part . The tech was probably at my house 30 minutes max. I used Mid Florida since the part was under warranty thinking I would save money. I called their office and spoke to a manager and he said they don't charge by the hour but by the job and said sometimes this job calls for an hour and a half. Not sure how removing the back of the ac and plugging in a new part equates to $237.

We recently had a brand-new Lennox Elite AC system installed by 4 Seasons, and we couldn't be…read morehappier with the experience. Our technician, Tim Rodriguez, was outstanding from start to finish. He was extremely thorough during the installation and even came back the next day to make sure everything was running at optimum efficiency. Tim took the time to answer all of our questions, explained everything clearly, and made sure we were completely comfortable with our new system. His professionalism, attention to detail, and commitment to excellent customer service really stood out. We highly recommend 4 Seasons, and if you have the opportunity to work with Tim Rodriguez, you'll be in great hands!

Today was second attempt this week at installation. Absolute failure both times. First time they…read moredidn't have needed part. Got nowhere. Blamed salesman. Second install date was today and lasted from 9 to 6:30 and still no working ac. Installers left and said service will come tomorrow, that it was beyond them. Portable unit promised for use during first and second installation never showed. Also the Lennox condenser unit is huge and an eye sore. Doesn't fit anywhere inconspicuously. We're talking 5 feet tall! Eventually at 9:00 pm service person came and spent from 9 pm to 11:45 pm getting unit up and running. Kudos to him. Said unit was wired incorrectly by installers I'll check out condenser unit when daylight hits but it doesn't sound right. At least temp is 81 in house at the moment. I'll move rating a bit up the scale from zero but really.

Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

I am a little late in posting this review. The staff at Gembecki was very helpful. The took care in…read moreaiding me with a newer AC unit in which the original installer had gone out of business. They went above and beyond all expected services. Their attention to my situation was greatly appreciated.

roof top unit 20 foot up difficult install and removal. They…read moredid an amazing job.From diagnosing the problem to replacing the unit they all did a great job.

Top notch service! Our air conditioner went out during a hot week in June. Ameritech came out for a…read morequote the same day. The quote included multiple options tailored to our needs. We got quotes from four other companies. Ameritech had the best value. It was the second lowest quote but included a better brand and maintenance for a year. They were in 2 days later installing our new air. The service person was professional, effecient, and clean. When he left, other than the fact that we had working air, you'd never know he was there! This despite some small demo work that needed to be done. We got a follow up call to make sure everything was fine the next day. I called with a question about the thermostat and got an immediate call back. This was the best service I've received in a long time. Thanks!

Someone I know purchased their AC system from Ameritech. On the side of the AC Handler, they placed…read morea sticker with a graphic that says "AMERITECH. REPAIR IT. REPLACE IT. MAINTAIN IT." Do not be fooled. When their AC went out on a Saturday night, they sent a technician the next afternoon to fix it. Over the course of a four hour service call, the technician identified that the circuit board, and OEM product from Japan, would be needed in order to get the system back online. By the way, it was July in Florida. The company maintained that the circuitboard would not be available in the near future, and that the customer should call back in two weeks to check status. Again, July in Florida - with no air conditioning. Miraculously the part arrived six days after the original failure, and a technician was dispatched 48 hours later (no right away - 2 full days later) to install and complete repair. A different technician arrived this time, Alex. Alex opened up the AC Handler and within 10 MINUTES found that a fuse was bad and needed replaced. THAT'S IT! No circuit board was needed after all. Ameritech did not take responsibility for the error and charged over $400 for labor for the ordeal. ''Nevermind that the customer's system was misdiagnosed entirely, made to wait in the Florida heat inside their home, which exceeded temperatures of 85º inside with humidity. Alex is a great AC tech, no doubt about it. But Ameritech should have some degree of ethical standards, which they clearly have not shown in this case.