Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Apparently technician had his own agenda before he arrived. Heard what I had to say and without…read moreeven going through the error codes in listed in the machine he began to rep apart the agitator drive assembly motor,pump and drive. Drive gears weren't broken and intact. He determined the entire drive carriage assembly had to be replaced at a price of close to 500.00. I said I had to think about it since a new machine could be an option. I didn't agree with his assessment plus he induced another issue and caused the machine to be out of balance and shaking out of control. Called him back next day and he suggested I should first replace the part he felt was the problem. At that point I told him not to come back. I called Bobby Flagg to come and check it out. He went through all the error codes and cleared them out then proceeded to run the machine. It ran perfectly and said nothing needed to be replaced. It is now days later and it's working fine. Do not waste your time on C&M service they just take your money for doing nothing.

Scheduled quickly when my dryer wouldn't work. Very knowledgeable and courteous. Very happy with…read morehis work and would recommend his service !!!

I don't know about repairs/service calls, but I can tell you that they are excellent for purchasing…read moreappliances. My kitchen is such that. have to have a very specific, and very limited size fridge. I called Eatontown and spoke with Tom about a Blomberg fridge. He said they have two in stock, and he'd put one aside for me. He quoted me $500 less than anywhere else I called. The fridge is very tall, and the delivery people came and checked our elevator and entry way to ensure the fridge would be able to get into our home. Delivery would have been free -- but again, the fridge JUST fit into our elevator, and through our doorway, so we had to have more people than normal deliver the fridge. 4 men came and delivered the fridge, they were all very nice, pleasant, and courteous. It was a difficult delivery, and they remained patient -- and careful -- as they worked to get the fridge in place. I would definitely purchase from Eatontown again! Nothing like dealing with a local company.

I have used their services from washing machines, dish washers and lately my fridge over 15 years…read more Each and every time the techs were courteous, prompt and a team was available if the tech needed it. All in all I highly reccomend then for all your house hold needs. Jim the Painter..

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

Alpha Appliance I would highly recommend. The tech came out within an hour and a half from the time…read moreI called and on a Saturday. My gas dryer was squeaking and the drum wasn't spinning as fast. Within minutes he had it apart and diagnosed worn rollers. He had parts on the truck and it was repaired in 45 minutes. Great job! The dryer is about 12 years old and It was cheaper than buying a new one

Your guarantee is good until your check clears. Then your on your own. been waiting for 4 years for…read moremy part to come in After spending $2,800 on my thermador

Just a quick shout out to the Kirby vacuum service center! I haven't had my Kirby cleaned or…read morerepairEd for many years, yes they are that good, but today the bag exploded! Yes I bought no name brand, shame on me! But a few things have broken on the machine and now with it really needing a cleaning I searched for a service center. Called this number and talked to the owner. After verifying location and how long it would take for service, he said he could pick my vacuum up and take it in for servicing Wow! What a great company! My Kirby is 27-28 years old and I've only had it cleaned and serviced once or twice, this workhorse of a machine is amazing! What lasts for almost 30 years these days? Nothing! I'll be sure to write another review after I get my Kirby back! Thank you Dennis!

This company provides the service that you would expect from a big name. Personal service is…read moresomething that is rare to find these days. This place fits the bill. As we pulled up to the establishment, we began to unload our vacuum. A gentleman from the office came outside and swiftly assisted us. He led the way into the office and offered us chairs. We barely waited 2 minutes before we were asked what the problem was and work promptly started on our machine. . The work was quickly completed, but the two staff members went a little further. They began to polish up the metal surfaces at no charge. The vacuum was made to look as good as new in no time. I was impressed with how quickly the problem was pinpointed and remedied. Equally impressive was the courtesy offered by the staff while the work was set up and completed. Their friendliness was genuine and much appreciated. I give this business a top rating because they do business the old-fashioned way, with care, concern and efficiency. I like the friendly atmosphere and the expertise of the staff. I highly recommend this location and will stand behind my recommendation with confidence. (By the way, one of the staff members carried the vacuum to our vehicle for us on the way out. Thanks guys!)

He is an efficient and reasonable business that can fix and clean out vacuums. True mom & pop shop…read more Highly recommend.

What can I say? I called a few local vacuum stores to me that were unfriendly, but when I called…read morethis shop - Carlos was extremely polite, friendly and helpful. I drove a good 40 minutes out of my way but in my head, I knew it was worth it. Wonderful to deal with, and he restored my vacuum back to life for much less than buying a new one. Good quality vac, so why throw it out and buy today's cheap quality stuff? I highly recommend Carlos and def. bringing my other vacuum in for service :)

the only business I think they get in Eatontown location is from American Home Shield. They were…read moresent to repair washing machine door that did not close properly. It took them forever to come, first they said part delivered to them was defective(I doubt that ) and after one month the door is still not closing. AHS will not get them back since more than 30 daysThe company doesnt answer my calls. This fix should last the life of the washer. Nobody answers the phone or returns calls. They dont care.. Listen to their message, it is from July.. stay away.. and AHS stop using them! They will be out of business!

Like many of the other reviews, I was required to have this company service my washer by HSA. They…read moreare rude and unprofessional. They misdiagnosed issues with my washer and were not helpful with finding a solution. I ended up having to hire another company to help and take over. Please be cautious if you are working with HSA and this company. I ended up canceling my membership with HSA home warranty as well.

I'd give then zero stars if I could…read more After waiting three weeks to get someone out to my location, the tech walked in, looked at my dishwasher, closed the dishwasher door and said it would need a new control board at a cost of $600, and that I should just buy a new dishwasher. He was there less than ten minutes and charged me $138.61 for the service call. Being a retired service tech for many years, I figured I'd fix it myself (I didn't really want to, being an amputee on dialysis but after the tech did what he did, I wasn't about to try and call someone else. I ordered a new control board for the dishwasher for $185.44 and installed it yesterday (3/1/24) only to find that didn't do anything, and the problem was NOT fixed (the dishwasher wouldn't start), so I did some troubleshooting, and it turned out one of the wires on the door switch was severed I assume from the door opening and closing over the years. Total cost to repair it? About $0.25. (yes, a quarter - 6 inches of hook up wire and some shrink tubing to reconnect the wire.) It is my opinion he was only here for one thing. To get the service call fee, and not to repair anything. In my opinion, It had all the makings of a scam. In summary, I paid $138.61 to have a tech misdiagnose the problem which lead me to spend an additional $185.44 for a part I didn't need, and as far as I know, the part is not returnable. I spent $324.05 when all I needed to spend was $0.25 worth of parts. If you ever see their truck outside my house, you can assume I've died, because I'll NEVER call them again.

We've been using Brian and Anytime Service for decades and our experiences have always been top…read morenotch. Brian and his team are very reliable, honest and hard-workers. Ive purchased appliances, had repairs done on Holiday weekends and I can't say enough. Not sure what all these poor reviews are about. All i know is when you are using a company for decades and the work is always good, fair and honest, I think it goes a long way!