I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

Great service done a timely manner would definitely use them again and recommend them to anyone I…read moreknow

From estimate to completion, Juan & John were competent and professional. The work was completed…read morein a timely fashion and very neatly. If you need appliance repair call JMC . You will be very satisfied.

Our Whirlpool washing machine broke very soon after being out of warranty. As it was the mother…read moreboard Joey G counseled us to explain the problem in detail since that company had a reputation for being fair and standing by their customers. He was right! They covered the cost of Joey G coming back to put in a new part and the machine is humming along again. He is warm, helpful, and knowledgeable-a pleasure to work with. We highly recommend his business!

Anthony is the one to call. Called him on a Sunday, there on Monday. Fixed oven door in two…read moreminutes. Thanks Anthony. Price was right .

I HIGHLY recommend this company for your appliance repairs....Brendan is very efficient…read morecommunicating via calls, text and email....he replaced the soap dispenser on my dishwasher for a fair price, and is reliable, personable, and very experienced. As he pointed out, it's hard to find a small appliance repair company these days at all....call him, you'll be glad you did!

A year ago I contacted Brendan about replacing a surface radiant on a stove. He was very polite on…read morethe phone, indicating that it was an easy fix and that he would come by on a certain day to inspect it. Despite arranging a particular day and time range, he was a no-show. Worse, he never responded to my repeated attempts to contact him afterwards via text and telephone. Leaving a potential customer in the dark is typically not a sign of professionalism.

David has fallen off some wagon into disrepute. He came to my house a few months ago to repair the…read moredoor latch of a washing machine. He dropped the glass door and then took off without arranging to repair or reimburse. His physical condition should have alerted me that something had changed. Shaky and odd acting. A few years before, I used him twice for refer & stove. I left an excellent review because he did great work for a good price. This time, however was disaster. Instead of a $200 repair job, I had to buy a new washing machine. He never tried to make it right. Very sad.

Prompt, great communicator, in-depth knowledge - all the stuff you'r want or expect in an appliance…read morerepair service. Our Samsung fridge - no longer cooling - made a call to K&R and got a prompt response with a possible diagnosis. He estimated the cost of the repair and was prompt and neat. I'd recommend their service.

My refrigerator was leaking and he came the next day. He was very pleasant and very professional.read more

We called sams to fix a few things around our new house. He was extremely helpful, fixed everything…read morequickly and had an amazing upbeat attitude. Best of all his prices are very reasonable and we were pleasantly surprised by how much we got done for the amount we paid. We will definitely use again and would highly recommend him.

Our fridge died on Saturday morning and we did not know what to do and wanted to diagnose the issue…read morebefore buying a new one. I called Altech in a panic as we had a party on Sunday coming up -- Dave came out in about twenty minutes and was able to show me what the issue was, how I can easily make a temporary fix and gave me a fair quote -- we did end up just purchasing a new fridge but Altech was professional and great to deal with. Thanks for coming out on such short notice and at the end of your day it is much appreciated!!

After calling another repair place and leaving several messages with no response I decided to give…read moreAltech a shot. To my surprise an actual person answered and since I was nearby he came right over. He was friendly, professional, and had my dryer fixed with a guarantee within an hour. I will definitely use them again.

~3 weeks and ~300 dollars and more than3 attempts at a fix........Still our washing machine has…read morenot been fixed.....(whiskey tango foxtrot) !

We've used Ron's twice in the past and have been happy with the service. Only now, that we've…read morereceived terrible service did I start to read reviews and experience exactly what the 1 star reviews are referring to. This past Saturday, our dishwasher broke so we called Ron's, knowing they are not open on weekends. We were pleasantly surprised to receive a text from Ron the next day (Sunday) advising someone would contact us Monday morning. By mid-morning on Monday we had not heard so I called and Ron answered. I explained our issue and asked when a tech could be sent to diagnose/fix the machine, or tell us it was "shot". Just like in the 1 star reviews, Ron sounded annoyed that we called and followed up. He was not rude per se, but certainly "short"...definitely sounded like he was being bothered. Anyway, he said someone would come by that day between 3p - 5p. I was thrilled to hear we would get such fast service, BUT explained both my wife and I had appointments between 3p-4p. He said the repairman would call us and we would speak directly with him. The repairman did call around 1pm and said he'd be here at 4pm. We explained we'd be out and he said he'd be here by 2pm. I figured that would be fine because he likely would need to diagnose the issue and order parts so the repair likely wouldn't be complete, but at least the process would be underway. 2pm came/went....no repairman and wife and I left for our appointments, but we were back shortly after 4pm. Using caller ID, we called the repairman and asked when he was coming. His reply: "I'm not coming today, I just finished a job and am too far away." No apology. Nothing even close, but he said we would be his 1st appointment today/Thursday, 8/28/2025. That's when I started reading these reviews. I wanted to cancel and call another company, but wife wanted to give them a chance since they did good by us in the past. So, here we are on Thursday and finally, at 11am, we call him and ask when is his approximate arrival time. He said he wasn't coming today, now he will come tomorrow morning....like this is all we have to do is wait for him. We told him, don't bother, YOUR FIRED! I called a friend who recently had their dishwasher repaired and who raved about their guy. He gave me his contact info. I called and this guy was soooo nice and patient. I told him when we turn on the dishwasher, immediately it sounds like someone is inside banging to get out. I turned it on with the phone on Speaker so he could hear it. He was immediately able to tell me the dishwasher would cost more to repair in parts/labor than it was worth since it was already almost 10 years old. He didn't rush us off the phone, he recommended certain brands over others. He doesn't sell appliances so there was nothing for him to gain, except our future business...which he will get. We are done with Ron's and I advise everyone reading this to go elsewhere.

I was looking for a smaller company to diagnose my central air issue. My experience with larger…read moreoperations is they charge way more to pay for all that overhead with their fleet of fancy trucks. I also liked the fact Anthony didn't have any of those scam maintenance contracts that the bigger guys try to intimidate you into signing. If they try to pull that crap, run. My father was in the trades and working with him when I was younger gave me a good BS detector. That said, I called Anthony, left a message and he got back to me within 15 minutes. Super honest nice guy. I explained my issue and he explained that he can fix central air units but doesn't replace them, which I initially thought was disappointing, but it turns out to be the best way. Think about it. With older units most other companies are going to tell you to replace the entire thing. They don't want to replace some part because there's no big payday in it for them. I liken it to a dentist. They don't try to save your tooth anymore because they can make much more money putting in an implant. After a time misunderstanding on my part, we arranged a time and Anthony showed up ,on time. He diagnosed the problem and replaced the part at very little cost. All guaranteed. I'm just happy if it gets me through the summer. You have to call Anthony first, before anybody else. The guy can do anything. Now if anybody asks me for a recommendation, I can say "I gotta guy"

I've only had great experiences with Anthony. Professional, personable, experienced, and honest…read more Would highly recommend.