Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Great service done a timely manner would definitely use them again and recommend them to anyone I…read moreknow

From estimate to completion, Juan & John were competent and professional. The work was completed…read morein a timely fashion and very neatly. If you need appliance repair call JMC . You will be very satisfied.

Our Whirlpool washing machine broke very soon after being out of warranty. As it was the mother…read moreboard Joey G counseled us to explain the problem in detail since that company had a reputation for being fair and standing by their customers. He was right! They covered the cost of Joey G coming back to put in a new part and the machine is humming along again. He is warm, helpful, and knowledgeable-a pleasure to work with. We highly recommend his business!

Anthony is the one to call. Called him on a Sunday, there on Monday. Fixed oven door in two…read moreminutes. Thanks Anthony. Price was right .

Alpha Appliance I would highly recommend. The tech came out within an hour and a half from the time…read moreI called and on a Saturday. My gas dryer was squeaking and the drum wasn't spinning as fast. Within minutes he had it apart and diagnosed worn rollers. He had parts on the truck and it was repaired in 45 minutes. Great job! The dryer is about 12 years old and It was cheaper than buying a new one

Your guarantee is good until your check clears. Then your on your own. been waiting for 4 years for…read moremy part to come in After spending $2,800 on my thermador

I HIGHLY recommend this company for your appliance repairs....Brendan is very efficient…read morecommunicating via calls, text and email....he replaced the soap dispenser on my dishwasher for a fair price, and is reliable, personable, and very experienced. As he pointed out, it's hard to find a small appliance repair company these days at all....call him, you'll be glad you did!

A year ago I contacted Brendan about replacing a surface radiant on a stove. He was very polite on…read morethe phone, indicating that it was an easy fix and that he would come by on a certain day to inspect it. Despite arranging a particular day and time range, he was a no-show. Worse, he never responded to my repeated attempts to contact him afterwards via text and telephone. Leaving a potential customer in the dark is typically not a sign of professionalism.

David has fallen off some wagon into disrepute. He came to my house a few months ago to repair the…read moredoor latch of a washing machine. He dropped the glass door and then took off without arranging to repair or reimburse. His physical condition should have alerted me that something had changed. Shaky and odd acting. A few years before, I used him twice for refer & stove. I left an excellent review because he did great work for a good price. This time, however was disaster. Instead of a $200 repair job, I had to buy a new washing machine. He never tried to make it right. Very sad.

Prompt, great communicator, in-depth knowledge - all the stuff you'r want or expect in an appliance…read morerepair service. Our Samsung fridge - no longer cooling - made a call to K&R and got a prompt response with a possible diagnosis. He estimated the cost of the repair and was prompt and neat. I'd recommend their service.

My refrigerator was leaking and he came the next day. He was very pleasant and very professional.read more

We called sams to fix a few things around our new house. He was extremely helpful, fixed everything…read morequickly and had an amazing upbeat attitude. Best of all his prices are very reasonable and we were pleasantly surprised by how much we got done for the amount we paid. We will definitely use again and would highly recommend him.

Our fridge died on Saturday morning and we did not know what to do and wanted to diagnose the issue…read morebefore buying a new one. I called Altech in a panic as we had a party on Sunday coming up -- Dave came out in about twenty minutes and was able to show me what the issue was, how I can easily make a temporary fix and gave me a fair quote -- we did end up just purchasing a new fridge but Altech was professional and great to deal with. Thanks for coming out on such short notice and at the end of your day it is much appreciated!!

After calling another repair place and leaving several messages with no response I decided to give…read moreAltech a shot. To my surprise an actual person answered and since I was nearby he came right over. He was friendly, professional, and had my dryer fixed with a guarantee within an hour. I will definitely use them again.

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!