They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

Working with Better Housekeeping was an absolute pleasure. From the moment we walked in, the staff…read moremade us feel welcomed and guided us through the process with ease and expertise. The installation team exceeded our expectations--on time, professional, and very detail-oriented. They treated our home with care and made sure everything was installed perfectly and running smoothly before they left. This was such a seamless and enjoyable experience. We're so grateful and will definitely be recommending them!

We've used Better Housekeeping for years for all our appliance needs - competitive pricing, super…read morehelpful especially when my fridge died and there were still backlogs from the pandemic. The fridge they had in stock and recommended ended up to be fabulous! We are now redoing a kitchen again and did not hesitate to use them yet again!

Prompt, great communicator, in-depth knowledge - all the stuff you'r want or expect in an appliance…read morerepair service. Our Samsung fridge - no longer cooling - made a call to K&R and got a prompt response with a possible diagnosis. He estimated the cost of the repair and was prompt and neat. I'd recommend their service.

David has fallen off some wagon into disrepute. He came to my house a few months ago to repair the…read moredoor latch of a washing machine. He dropped the glass door and then took off without arranging to repair or reimburse. His physical condition should have alerted me that something had changed. Shaky and odd acting. A few years before, I used him twice for refer & stove. I left an excellent review because he did great work for a good price. This time, however was disaster. Instead of a $200 repair job, I had to buy a new washing machine. He never tried to make it right. Very sad.

We were convinced that the pipe from our Dyson vacuum had been accidentally inserted backwards…read more Nothing I tried was successful in separating the parts. I actually had worked a very long time ago as a vacuum repair person myself, but it wasn't any help toward solving this problem. I took just the stuck pipe to Central Vacuum and in about 5 minutes the problem was completed resolved. I'm totally impressed and highly recommend their highly skilled service staff..

I called for service and estimate and had a prompt response and set a appointment. Rodney called…read moreprior to the appointment and replaced my unit professionally and checked all outlets for proper operation. I would highly recommend their services. Prompt, Professional and neat. Chuck D

Tony handled my furnace/AC replacement in my prior residence in 2007. I moved in late 2017 and…read morediscovered heating problems in my new home at the end of the winter. I had someone else look at it at that time, received a superficial analysis, and basically a recommendation to replace the entire system. With the cold weather approaching, I called in Tony, and he found many issues with my system that my home inspector should have uncovered. He fixed a number of potential safety issues and really cleaned up my system. Tony is very experienced and is quick to point out potential hazards and shoddy work. Super nice guy, very honest, and keeps you informed about the work being done. Do not hesitate to call.

The best all around. Very knowledgeable and fair priced. I would recommend them for all heating and…read moreair or appliance repair work

Alex has been servicing our family's sprinkler systems for years--first for my father-in-law, and…read morenow for us. He's friendly, reliable, and incredibly knowledgeable about everything related to sprinkler systems; which is great, because I know nothing about them! His work is consistently excellent, his pricing is fair, and it's clear he takes pride in what he does. I highly recommend supporting this great local small business.

Have been using this company for approximately 15 years. They are always very busy, usually call…read moreyou back within a week but show up when they tell you they will. This year I needed some sprinklers moved and some installed in a new section of my lawn. I informed them during my yearly turn on in the spring. I was told that the tech would need to speak to his father and get back to me on my need. Despite numerous calls and txts - they never came back to assist with my problem. I scrambled to find someone and now I need to find another company. I understand that they are super busy, but I was a long time customer.

I'm really disappointed with my recent experience with local JDL Appliance Repair. I called to…read moreschedule an appointment to fix my dishwasher and made sure to provide the make and model ahead of time. When the technician arrived, he was at my house for maybe ten minutes before telling me the control panel needed to be replaced -- and unfortunately, the parts were basically obsolete. The only thing I was left with was the part number, no repair, no real solution. What made it worse was still being charged the full $99 service fee for a visit that didn't actually help resolve anything. I completely understand paying for a service call, but I had hoped they would have done a little more troubleshooting or provided clearer next steps since they already knew what kind of dishwasher they'd be working on. As a repeat customer, this time it was definitely not the level of service I expected, and unfortunately, I will not recommend or use them again.

Wonderful dishwasher repair, reasonable, fast and efficient. They really know how to fix thingsread more

I have used All Major Appliance Repair many times, and have been always been very happy with his…read moreprompt and friendly service!

I used this company to check a problem with my Whirlpool washer based on a recommendation from…read moreThornberry's where I bought the washer. Sean came out and said I needed a new electronic control unit and charged $355 for the repair. I just had the same problem and this time called Ron's Appliance Service because I had always been uneasy with Sean's quick diagnosis and costly repair. This time, also had an issue with water trickling back in the washer after the cycle was complete. Ron fixed the water problem and just waited for the ECU to reset itself. This confirmed my suspicion that Sean either didn't know what he was doing or was dishonest and replaced a unit that didn't need replacing. Either way, I'll never use All Major Appliance Repair Service again.