Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

I liked the service guy but here is the problem:…read more I have a Samsung fridge which is known for freezing up and causing the fridge to stop cooling. My issue is honesty. I didn't mind paying the $65 service fee but $125 labor charge for 5 minutes worth of work and no parts replaced was excessive for something we probably fixed by unplugging it for 2 days.

Dan from Ron's Appliance came to fix my washing machine. He provided excellent service and was very…read moreprofessional. He gave me advise on how to clean my washer using Tang! Who would have known. I asked him why my icemaker in my fridge was overflowing and free of charge he took off the freezer door and fixed the problem! Dan is highly recommended.

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

Aleksandr showed up the same day and was able to diagnose and fix the problem quickly. He was…read moreinformative and explained the issue and the possible solutions.

Alex was very prompt, efficient and knowledgeable. He was able to get us working without any extra…read morecost. I also felt safe with him in our home.

I paid Pro Crew LLC on December 23, 2025 for refrigerator gasket parts that were supposed to be…read moreordered and installed. The technician told me the parts would be ordered the next day (Dec 24) and that I would receive an update on delivery timing shortly after. Unfortunately, that update never came. Since January I have sent multiple text messages and made numerous phone calls trying to find out the status of the order or request a refund. None of these messages or calls were returned. As of today: * No parts have been delivered * No installation has occurred * No proof the parts were ever ordered * No refund has been issued * No communication has been received After more than two months without a response, I was forced to send a formal demand letter requesting a refund. I hope the company resolves this situation promptly, but based on my experience I would advise others to be cautious about paying for parts in advance

The business has consistently shown poor communication and unprofessional conduct. Despite repeated…read moreattempts to contact them, they have not returned my calls or issued the refund that is due."

I'd give then zero stars if I could…read more After waiting three weeks to get someone out to my location, the tech walked in, looked at my dishwasher, closed the dishwasher door and said it would need a new control board at a cost of $600, and that I should just buy a new dishwasher. He was there less than ten minutes and charged me $138.61 for the service call. Being a retired service tech for many years, I figured I'd fix it myself (I didn't really want to, being an amputee on dialysis but after the tech did what he did, I wasn't about to try and call someone else. I ordered a new control board for the dishwasher for $185.44 and installed it yesterday (3/1/24) only to find that didn't do anything, and the problem was NOT fixed (the dishwasher wouldn't start), so I did some troubleshooting, and it turned out one of the wires on the door switch was severed I assume from the door opening and closing over the years. Total cost to repair it? About $0.25. (yes, a quarter - 6 inches of hook up wire and some shrink tubing to reconnect the wire.) It is my opinion he was only here for one thing. To get the service call fee, and not to repair anything. In my opinion, It had all the makings of a scam. In summary, I paid $138.61 to have a tech misdiagnose the problem which lead me to spend an additional $185.44 for a part I didn't need, and as far as I know, the part is not returnable. I spent $324.05 when all I needed to spend was $0.25 worth of parts. If you ever see their truck outside my house, you can assume I've died, because I'll NEVER call them again.

We've been using Brian and Anytime Service for decades and our experiences have always been top…read morenotch. Brian and his team are very reliable, honest and hard-workers. Ive purchased appliances, had repairs done on Holiday weekends and I can't say enough. Not sure what all these poor reviews are about. All i know is when you are using a company for decades and the work is always good, fair and honest, I think it goes a long way!