We had the absolute best experience here at Fix Auto. Andy provided us with superior service, and the shop manager Brian made it all happen. Andy handled our accident repair... although the damage wasn't major, they treated us like it was. What stood out most to us was how they were so considerate knowing we didn't have a rental car, and they never left us hanging. Dropped it off Monday 9/21, and got it back washed and looking great today on 9/23. These guys are fast, honest, communicative. I highly recommend this place to anyone who needs a shop they can trust. Although I hope we never have to be in this situation again, if it happens we will be back. Thank you Fix Auto! read more

I know it's an auto collision place, but this location has the absolute BEST customer service I have ever experienced. All of them were great, but let me give a special shout out to Veronica and Jessie! My car looks better than it did before I got hit, and they were lightening fast in getting me the quote and doing the work! When I mentioned that was going to have to take time off work to get it in for an oil change and tire pressure sensors, they got a quote from a shop around the corner, and it was $100 less than Pep Boys, AND they took it there for me & picked it up so I didn't have any downtime. I just can't thank them enough. Trust me, this is the place to take your vehicles! read more

Great experience with the team at Fix auto. Customer service and communication=OUTSTANDING. Andy did a great job from the beginning keeping us updated and coordinating everything with insurance. The repair job wasn't major, but they treated the project with great care. helping to organize everything with rental car and timing of repair and pick up...really took the headache out of dealing with an accident. Body work was high quality. Highly recommend, trustworthy and fast. read more

Unfortunately I was rear-ended by another party and was directed to this Fix It Auto off of Magnolia in Riverside. I was greeted by friendly staff and the guy I worked with was named Andy. He thoroughly explained the whole process to get my vehicle repaired and get into a rental car in the meanwhile. The whole time I was updated on the progress of my vehicle and was text message updates. When I retrieved my car after the repairs were done I was walked through all the steps it took to get my car back to factory and even checked all the lights and did a entire walkthrough of my vehicle. What would ordinarily be an unpleasant experience turned out to be a fantastic experience. I would highly recommend this location. read more

Fix Auto Magnolia-Riverside - My car came back in better shape than when I left it thanks to fix it Auto on Magnolia. - Auto Repair Near Me - Riverside, California

Great customer service. Andy was easy to work with, explained everything in great detail. Car looks amazing..

Fix Auto Magnolia did a perfect job. A truck had gravel flying out of the top and damaged the front and windshield of my 2025 Kia Sportage. They handled everything from start to finish. They calibrated everything back to specs. My car looks brand new. Excellent job. They have a customer for life. Definitely recommend them. read more

Thank you, ANDY! A couple of weeks ago I was driving my Sienna on the freeway with my children and the car in front of me hit a stray wheel of a tire and it flew into the air and I had no choice but to run it over to avoid a far worse accident. Unfortunately, my vehicle was damaged and I had to involve my insurance. To my great fortune, Fix Auto was on their list of preferred vendors. From the first contact, Andy was the picture of professionalism. You know the phrase under promise, over deliver? Fix Auto has that down. I asked Andy if I dropped my car off Monday if it would be ready by Friday, as rental cars make me anxious and my family has a busy schedule. He said it was possible, but unlikely, as they were unsure the extent of the damage. Well just imagine, this morning I received a call saying that my car would be ready this afternoon! Hallelujah! But wait, it gets better. Andy walked me over to my car to insure all the basic functions were operable. I was elated to see that they had not only repaired my car, a day earlier than I even imagined and before closing, they also washed my car AND VACUUMED THE INSIDE. A car with children means it needed it desperately. He detailed additional finishing touches, like realignment that was deemed necessary. They also informed me of the warranty I have through my insurance company for the repairs as well as Fix Auto's warranty for the duration of time I have the car. I've only been in the car about half an hour, but so far so good and hopefully I won't need that warranty. I highly recommend Fix Auto for their customer service and above average care and consideration. Thank you!! read more

Fixed auto helped me out so much with my car. My car came back looking so brand new that even when i got an oil change the workers were asking me about it considering my car is 2012. They also helped out getting in contact with the other persons (who hit my car) insurance and making sure that I didn't stress out. Definitely recommend them, they are super sweet and treat you with absolute love and respect. read more

Fix Auto Magnolia-Riverside - After they fixed my car - Auto Repair Near Me - Riverside, California

Ana and Jonathan from Fix auto have completely taken care of me and my accident. My truck looks brand new and am extremely happy with the outcome. Both Ana and Jonathon were very professional, attentive, kept me in the loop every step of the way. And insurance carrier is difficult to deal with but they really surprised me with their eagerness to help and ensure my truck was completely fixed with OEM parts and fought for me as a client. I am very grateful for both of them and FIX auto because they made this super simple to deal with. I STRONGLY recommend this company read more

Fix Auto Magnolia-Riverside - My truck being repaired - Auto Repair Near Me - Riverside, California

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I brought my car into this auto body repair shop after someone smashed into it. I was so impressed with the friendliness and helpfulness of the staff. They have a car rental place right on the premises, which is super helpful. They took a lot of the stress away from me by dealing with my insurance company and dealing with the details. I was so surprised when I picked up my car . Honestly, it looked brand new! I want to highly recommend them. read more

My experience at Fix Auto on Magnolia was excellent! From start to finish I received outstanding service: from the staff in the office to the auto body work completed on my vehicle. read more

First of all, if there was 10 star option, I would give them 10 stars for their outstanding service. Second, I have never worked with an auto shop whose owner personally provides such amazing customer service. It was such a pleasure working with the owner, Brian. I wish there were simple words to state the excellent customer service that Brian provided, but there isn't. I got into an accident and we called Fix Auto, Brian personally came to our house and looked at the vehicle and drove it to his shop. He gave us his expert opinion about it and was honest about everything. We even didn't have to worry about the headache of dealing with insurance. He took care of everything! He kept us updated with details at all times. Lastly, when the car was done, he even dropped it at our house. THAT'S NOT ALL! I have never dealt with an auto shop that explains what they did. When Brian dropped off the car, they showed each feature working properly in details, who does that? Normally, auto shops do half fast job and call customers to pick up their car and customers hope that everything is done properly. BUT NOT BRIAN! Also, they provide life time warranty as well with all their repairs. It can't get better than that. I will recommend Fix Auto to everyone because they have owner like Brian and amazing staff that works there. HATS OFF! GREAT JOB! KEEP UP THE WORK! Thank you for returning my car so beautiful and washing it like its brand new again! read more

I initially brought my vehicle to Fix Auto Magnolia for a insurance claim. The staff was very helpful throughout the whole claim process and kept me informed with the status of my repairs. I also went ahead and got a separate estimate for additional work and they provided great prices and the quality of work came out fantastic. I am very happy with my repairs and recommend them to anyone looking for great quality and good customer service! read more

The very best customer service and assistance we could have hoped for. Quality work, very fair pricing and excellent communication. Brian the owner, Jonathan the assistant and Ana the office assistant were all very professional and helpful through an insurance claim. From ordering parts to keeping us updated on the status to assistance in any way possible, we truly appreciated this team of professionals. Their kindness, understanding and assistance were very much appreciated. I highly recommend Fix Auto Magnolia. read more