Excellent exterior paint and repair with conscientious, hardworking, detail-oriented crewread more

House painting is more than cosmetic, primer and paint protects siding in particular from damage…read more I have older siding, some of which was replaced due to water damage, I wanted to protect what was remaining. The Gonzalez contract stated scraping of old paint is included, but the team refused to scrape paint off my siding saying they don't do that. I brought it up with the foreman multiple times. Well, most of the exterior of my house is siding, so I would never have signed the contract if that was stated at the outset. See the attached photo for how they just spray paint over peeling paint. I called the owner and left a message but there was no return call. I won't get into other issues, but for this reason alone, I am giving 1 star.

Amazing work in under an hour on a 3-story townhome. Gutters clear & running smoothly for the first…read moretime in years. Quote for service came in higher than others but everything was included, no lowball then upsell games. Highly recommend

Quick response for quote and work done. Excellent job done and kind service. Excellent to work with!read more

I have used Dave's business a few times over the years for roof repairs I have had at my house. He…read moreis always very professional and prompt in his service. I will continue to include Dave's service for any roof repairs I may have. Thanks Again Dave for your recent help this weekend.

It was Dave to the rescue again when during a heavy rainstorm water came leaking thru the ceiling…read moreof our lower level bathroom. The next day Dave arrived to find the seal around vent caps were in need of serious repair. One didn't even have a cap on it! The pictures tell the story. In no time flat the repair was done and with a three year guarantee. The lesson here is to get your roof inspected regularly so things like this can be found well before it gets to the point of creating a leak in the house.

After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Superb craftsmanship. Competitive quote. No surprises…read more Mike reroofed my house this summer, including new sealed boots around vents. Once underway, he could see that my chimney siding was rotten. He rebuilt it from scratch, painted it, and installed maintenance-free metal trim for the corners to match the style of my house, making it better than original.

Mike and his team were responsive, easy to work with, walked me through each step, showed me the…read moretrouble spots and their strategy to fix them, and cleaned up thoroughly. Reasonably priced and most of all, honest and trustworthy. Highly recommend them for any project - I've rehired them to paint my house next!

Tom Buzzard Company and the testimonials just lived up to our expectation…read more Just a great roofing experience from start to finish - very professional and courteous. The plans proposed and work scope was very detailed and price was reasonable and clearly outlined items summed up. His crew, led by Pablo, were courteous and skillful professionals who worked on the new roofing relentlessly and seamlessly. We really love our new roof! Also the crew did a great job cleaning up. We will definitely will recommend it to folks who need roofing service and will use you again in the future. Thank you for your trustworthiness and it was the reason why we selected you to begin with. Thank you!!! Rob and Kimberly D.

One of the most hassle free experiences I have ever had. Tom's team was very punctual and…read moreefficient. Installed new roof and cleaned up perfectly. Would highly recommend!

We've had two experiences with Fernando at MMC…read more When we bought our house, the roof needed a lot of work (new shingles, flashing around the chimney, etc. Fernando was prompt, thorough, professional, and reasonably priced. Four years later, we had a minor water damage issue due to a poorly-installed window. Fernando came out and gave us a free consultation. I would recommend MMC in the strongest possible terms to anyone looking for roofing services in the Triangle.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

amazing job on our window replacement! fast, professional & highest quality. couldn't recommend…read moreCarolina Exteriors more!

I called and asked if they could help me replace my 2 front porch posts. She said yes and scheduled…read morean appointment in order to give me a quote. They cancelled the appointment saying the person had an emergency. We rescheduled it for the following week. The whole week goes by and now they cancelled again because they don't replace front porch posts. What a waste of time!