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    Five Star motors

    4.6 (21 reviews)
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    I bought this 2021 Dodge Ram from five star motors like 3 weeks ago nick gave me a good price for it the truck is in perfect conditions and haven't had a problem with it it could be a dealer that's sales salvage cars/trucks but they are in good conditions nick is a really honest guy that won't Play you dirty I'll definitely be coming back soon for my second car or truck thanks nick for your help

    Ford Explorer

    I bought a Ford Expedition from Nick in October 2017. I originally found the car off of a Craigslist ad. I must've asked Nick a hundred questions and he was willing to answer them all. He is honest, kind and willing to go the extra mile. He showed me photos of the damage the expedition had. What he fixed and never once's got frustrated with all the questions I had. I'm pretty picky and I trusted him completely since my first experience was so pleasant. I reached out to him again. This time I had my eye on a explorer. Really, I just wanted a car that would fit 3 car seats. He sent pictures of a hybrid explorer he had. Answered my million questions and went above and beyond to meet me on a holiday so I could see the vehicle. If you're on the fence about purchasing a car don't be. Nick has a love for what he does and it shine through. The vehicles I bought are safe, affordable and looks great! If he doesn't have what you're looking for than he will even keep an eye out for it. It really doesn't get much better than that.

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    Ask the Community - Five Star motors

    Review Highlights - Five Star motors

    I meet Nick back in March 2016, when we bought a 2011 Ford Expedition King Ranch EL for my growing family.

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    4.4
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    The day before I went here, I went to a dealership in Poway that tried to add on $8,000 worth of…read morestuff. I walked out... and went online and found a car I liked at Carmax. I have worked with the Escondido one and had a pleasant experience. I called and the Customer Service Rep, Michaela helped my save the car, and got me pre qualified. When I got to Carmax, we worked with Josiah. He was awesome; welcoming, knowledgeable and I never got the feeling that he was trying to make the most money from me. The Manager Cedric also came by and we talked for a little bit too. I can see why his employees enjoy working there. He was very helpful assisting Josiah. Both of them just gave my sister and I some very good vibes, seems like they were working for us and ensuring they find the best deal for our needs. I took the Kia soul for a test drive and loved it. The paperwork process took about an hour but that's cause we were just talking about many things. Josiah is very personable and seems like a great kid! Thank you Carmax El Cajon for providing a great experience!

    First off, Lorenzo is outstanding. He made the purchase less tedious and I appreciate his…read moreprofessionalism so much. The managers at this location are also very nice and helpful. Background: CarMax let me have a car shipped from their Torrance CA location to this location. It took a couple weeks but they updated me with status when I called, then via email and text. Once the car arrived in El Cajon, I was notified that it was going through inspections and I'd hear from them when it's ready. When the car was ready, I scheduled an appointment. Before the appointment time, they texted me a reminder. I called to get as much of the financing done because I was 75% certain I'd purchase this car after the test drive. Arrived, checked in and went to the lot to find the car. It was just like the photos and I couldn't wait to drive it. I went in and waited. When I inquired about the time, the associate told me I didn't have an appointment and I didn't have a "hold" placed on the car. I told her I saw the car. She said the car was on hold for someone else. I tried to explain that they shipped the car to the location on my request and tried to show her my phone with the email/car photos. She told me that she's just going by what the computer said. Eventually, after waiting, she said she is going to have someone get the car for me. About 30 minutes passed, and she informed me that the car was in "service" and not available but on Monday, she will find out what's going on. I inquired why and she said that it could be a check engine light or the car didn't pass their inspection. I tried to tell her that I have an email from CarMax letting me know it passed all inspections. She refused to listen and sent me away. I got home, called CarMax and explained what happened. The associate pulled up my account with the approved loan for that specific vehicle and told me he was going to email me a link to the car and asked me to confirm that it's the right one. I did. He told me that the car was in the lot and it is the car I looked at when I was there. He said the "hold" on the car is for me. When I returned, the associate who assisted me earlier told me I showed her a screenshot of a different car and that's why it didn't match. That was very bizarre. I test drove the car and it was exactly what I hoped for and more. It was worth the month long wait and I did purchase the car. Overall, CarMax has some very nice cars, they have multiple options for financing, trades and the entire office seemed like a very nice group of professional people. They don't pressure you to buy a car (clearly, since the one associate sent me away). Highly recommend!

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    Seriously I was nervous at first but Morris made the process so easy and explained every step of…read morethe way. I will definitely bring people your way, thank you so much again.

    BUYER BE SO AWARE!…read more I purchased a 2018 Hyundai Santa Fe from Enterprise Car Sales in El Cajon in March 2019. September 27th, 2025, the engine completely failed due to a defect that had already been documented by Hyundai prior to my purchase as part of a service campaign related to engine issues. This defect was never disclosed to me at the time of sale. Had I been informed, I would have taken the vehicle in immediately and avoided a total engine failure. When the engine failed, it happened just minutes after I exited a very busy San Diego freeway. If the failure had occurred even three minutes earlier while I was still traveling at highway speeds, it could have resulted in a catastrophic accident causing serious injury or worse. This was not just an inconvenience, it was a genuine safety risk. When I contacted this Enterprise, the manager appeared more concerned about receiving a negative review than resolving the safety issue. At one point, he told me, "What do you want me to do, six years down the line?" After I expressed that I was appalled by the handling of the situation, he responded, "I don't work in customer service, I work in car sales." As someone who has worked in customer service for much of my life, I found that response especially concerning. Regardless of department title, customer safety and transparency should always come first. Enterprise corporate has also declined assistance, stating the issue was a "service campaign" rather than a recall. Regardless of terminology, this was a known engine defect that existed prior to my purchase and was never disclosed. Based on my experience, I strongly caution anyone considering purchasing a vehicle from this location to thoroughly research service campaigns, technical service bulletins, and known manufacturer defects before buying. Personally, I will not purchase from or rent through Enterprise again. Buyers deserve transparency, especially when it comes to safety-related engine issues.

    East County Pre-Owned Superstore

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    I was in need of a new car and the great team Pouria and Jimmy helped me get what I was looking for…read moreand made the whole transaction as smooth as possible.

    I was referred to this place from a co-worker who had just recently purchased a vehicle and when I…read morewalked in, the place was nice and cool, all the tables had very good candy and they give you bottles of water while you're there! Aziz was very accommodating. He worked very hard to get me and my boyfriend approved for a better car for me. I was able to trade my 2008 Dodge Avenger SXT, that had many many problems and it was due for smog and registration. I had a total of four cars to choose from, and with my trade in I only had to put down $500 in cash. Even though I wasn't able to drive off the lot for a few days, they went above and beyond making sure the car was cleaned and all the little issues fixed. There was a small dent in the bumper and they fixed that, the top to the sunroof cover was replaced also. When I got there they had it washed and even put a big red bow on it for me because it was an early birthday present for myself. Aziz was very prompt at communicating with me if I had any questions while waiting for my car and Manny was also great at answering all my questions and even making sure my name was spelled correctly on all the forms LOL. Each time I went to them in hopes to pick the car up, they were always friendly and always offered me water and of course a very large supply of candy which they insisted on me taking. I even asked where he got them from! On very hot days, they made every experience there worth it. I have already referred them to a friend and hopefully Aziz will have another client! I love my Jetta SEL Premium!!! I HIGHLY recommend

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    New to You Auto Sales gets my 5 star rating to add to their already great collection of several…read moreother 5 star ratings and reviews! I had two vehicles coming up to the end of their lease. I had recently replaced one of them with a pre-owned ACURA I purchased about a month ago which was a very good car buying experience. The dealership we had worked with was great. I still needed to replace the second lease vehicle and I wanted to replace it with another ACURA. I began my search to replace the second lease vehicle. I contacted several dealerships in the LA area over the next 2 months to find another well taken care of vehicle at a fair price. You would think finding any vehicle in a densely populated metropolis such as Los Angeles would be fairly easy, with a plethora of options to choose from. Not so much the case or at least not so much my luck until I expanded my search outside of LA and came across New to You Auto Sales in El Cajon CA. New to You Auto Sales not only had the vehicle (i.e. make, model, options, color, mileage, etc.) but it was also in outstanding condition and they offered it at a very fair price! I checked it out from top to bottom and it was in as good as a new vehicle condition. We made the purchase and drove back home to LA county. Once we got the vehicle back home, I had a certified mechanic give it a thorough inspection and everything came back 100% positive with no issues. The mechanic was equally impressed. I'm glad to say working with New to You Auto Sales was a great experience!

    Came here looking for a new car for my dad , i was greeted right when i walked in, they offered me…read morecoffee and water before we started looking at the cars they have (amazing customer service) . We bought my dad a new car here and its amazing we love .i will recommend this place for all of my friends and family .

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    I went to Carmax to sell my car. The process was started online with the quote available once all…read morethe vehicle details were inputted. I went to Carmax on a Monday after work, without an appointment, and they were able to see me right away. Since the quote started online, it was an easy process to get registered by scanning a barcode and answering a few questions at the window. Once they test drove the car, the quote was the same. I was then given a list of instructions for my Tesla to reset it to its original factory settings. Please note that you have to do all the steps, even the step for the associate. Once that was done, I was brought over to talk to one of reps who presented the paperwork to sign. It was minimal and the explanation was clear. My balance due at the bank will be handled by Carmax and I was given the remainder of the profit via check. The process was pretty seamless! I'd definitely come back again if I have to sell my car.

    Five Star motors - carbuyers - Updated August 2026

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