1. J's Motors

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    San Diego, CA

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    J's Motors

    4.2 (42 reviews)
    Closed • 10:00 am - 6:00 pm

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    1992 Jeep Wrangler YJ
    Jonathan Q.

    Jimmy was incredibly communicative through the entire process, which was fantastic since I was flying in from out of town to purchase a vehicle I had not seen in person. He was very honest and upfront about the quality of the vehicle I was buying, friendly and accommodating. I would recommend Jimmy to anyone looking to purchase and Jeep or any other used vehicle in San Diego. Also his staff were very friendly - I wanted to test drive the YJ that I bought but it was raining, and they still let me test drive it in the rain. 10/10 service, thank you Jimmy for being such a professional.

    Jimmy is the best in the business in San Diego! I purchased a mint 1991 Jeep Cherokee XJ from him back in May 2023. Jimmy made the purchasing process super straight forward and easy. He was very amenable to having the Jeep inspected by an independent shop and was very fair on the price. You can also tell he is in it for the love of the cars and not just for profit. And as a bonus he has an amazing collection of cars to look at in addition to all the Jeeps. Jimmy left such a good impression that my fiancé and I are now looking at buying another Jeep, for her, from Jimmy.

    My father and I were working with Jimmy. Jimmy was extremely attentive, sincere and out pressure, and went above and beyond. Jimmy did a lot of legwork to ensure we got the exact vehicle that we wanted. My father and I were both new on Jeep. We were both very pleased with the entire experience and thank jimmy for his efforts in getting us the vehicle we wanted. I highly recommend jimmy is a salesman.

    Lance M.

    Having done business with J's Motors a year ago I can honestly say I remain very much satisfied with my purchase. After negotiating the price on a mint 2001 2dr Cherokee Sport I had opportunity to fly down to El Cajon Ca and commence the transaction. Jimmy was very professional and fair throughout the entire process and from start to finish handled all my questions concerns. I'd highly recommend doing business with Jimmy!

    I bought a Lot Of vehicles in my time but I never met a man like Jimmy let you feel good about yourself when you're buying a vehicle off him and he stands behind it it was a pleasure and I will recommend this dealership

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    “I purchased a car from Jimmy (owner of Panda Garage) this past weekend and it was by far the best experience I have ever had buying a car.”

    Mentioned in 5 reviews

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    Mossy Nissan Kearny Mesa

    Mossy Nissan Kearny Mesa

    (1.2k reviews)

    Kearny Mesa

    I trust the service shop a lot. I've been through over 10…read moremechanics in San Diego and I appreciate the advice of TK. He is very knowledgeable and friendly.

    I am extremely disappointed with my experience at Mossy Nissan, especially because I was given…read morecompletely different expectations by management before I came into the dealership. I originally spoke with Shawn, one of the managers, regarding an issue with my Nissan Altima key fob. I specifically asked him whether he was able to contact the company and see if there was any grace period, coverage, or assistance for replacing it. Shawn responded directly to me in writing, "Yes we will help you out." During that same conversation, Shawn began discussing the possibility of me trading in my Altima for a new Rogue. I told him upfront that I still owed approximately $19,844 on my vehicle and asked whether the trade would fully cover my payoff. I was then sent several financing options and was specifically told, "And your car will be paid off." I was quoted options including 0 down, GAP insurance, taxes and licensing, and was told the deal was for a 2026 Nissan Rogue SV priced at $32,645. I was also told this was an "incredible deal" and that they were making sure I received a great deal as a loyal customer. Once I actually came into the dealership and the trade numbers were presented, however, the deal was not what I had understood from our conversation and it did not make financial sense for me. I therefore decided not to move forward with trading in my vehicle. That is when the experience completely changed. Juan Bolanos was rude and appeared visibly irritated that I was no longer moving forward with the trade. I should be able to review the numbers on a $30,000+ vehicle and decide that I am not comfortable with the deal without being treated poorly because I said no. Since I was not moving forward with the trade, I asked about the key fob assistance that Shawn had already promised me before I ever came in. Shawn was apparently off for the weekend, so I spoke with another manager whose name I unfortunately did not get. I believe it was raj or ray. He told me he had been with the dealership for over 30 years. I explained that Shawn, his co-manager, had specifically told me in writing that they would help me with the key fob. Instead of trying to honor what another manager had told a customer, he told me that he did not know what Shawn said or why Shawn said it. He said he could give me a discount on the key fob, but that I was not getting it for free. I explained again that I had the text messages showing exactly what Shawn told me. His response was essentially that unless Shawn wanted to personally buy the key fob for me as a gift, I was not getting it. I found that response extremely dismissive and unprofessional. What bothers me the most is the difference in how I was treated before and after I declined the trade. While they believed I was purchasing a new vehicle, everyone was extremely friendly, accommodating, and eager to help. Once I decided the numbers did not work for me, the attitude changed and suddenly the assistance that I had already been promised regarding my existing Nissan was no longer being honored. I did not ask Shawn to make a promise he could not keep. Their own manager voluntarily told me, in writing, that they would help me. A customer should not have to purchase another vehicle in order to receive respectful customer service or for management to stand behind what another manager has told them. I am attaching screenshots of my conversation with Shawn so there is no confusion regarding what I was told. The screenshots show him telling me directly that they would help me with the key fob, as well as the representations made to me regarding my vehicle being paid off and the financing options for the Rogue. I came in as a returning Nissan customer and left feeling pressured, dismissed, and extremely disappointed.

    Kearny Mesa Volkswagen - Me and my new taos

    Kearny Mesa Volkswagen

    (1.3k reviews)

    Kearny Mesa

    I bought my car from Kearny Mesa Volkswagen in September of last year and have been really happy…read morewith my purchase! I recently came in for an oil change and there was a misunderstanding, but Peter went above and beyond to rectify the situation and make sure I was taken care of. He remained polite, professional, and helpful throughout the entire process and provided exceptional customer service. I really appreciated how he handled everything and turned the experience around. Thank you, Peter!

    VW Owners and consumers beware! This is the rebranded City Volkswagen who bought this location/name…read moreto shed the terrible reputation they had on Morena. KM is now under their ownership and this dealership brings with it all aspects of shady and terrible practices. I'll try my best to condense this but its a lot to cover. DO NOT take your vehicle to be serviced here DO NOT work with their slimy salespeople DO NOT, I repeat DO NOT consider one of their "certified" pre-owned vehicles SERVICE:After over a decade of being a VW customer at this location (see former glowing review), I can tell you this is not the same dealership and I was pretty blindsided in discovering this. I've tried to shop around for other mechanics but having a German diesel vehicle has pretty much priced me locked in for services and I liked having all work history at a location. So I did a major service again. 2 Months later, a major fuel-related issue happened while entering the freeway....twice. Given the proximity to the service, it was understandable for me to think 'maybe the tech did something wrong, and quickly brought it in for diagnosis. Without barely looking at it, I was told to replace the in-fuel (low pressure) fuel pump. I was also told the 'good news' there was no metal debris present. I was told this fixes it 90% of the time. Then 30 mins later I was texted again, didn't fix it, we now have to replace the high pressure fuel pump "and see." I stopped all work on it and was now out $850. We carefully drove the car home where it's sat in the garage as I weighed my options. Well guess what? A very kind, diesel expert mechanic was able to come for a house call second opinion. He spent about 5 mins unscrewing the cap of the fuel filter (one of the items I just replaced) and there are metal shards. The car is done. The entire fuel system is lost. And the VW tech stated no metal was found and to just go ahead and replace the HPFP (a job they list as about $5k). Their expert best tech either didn't check a very basic thing, or straight up lied to get me to pay for a replacement that would have failed from a compromised system. VW corporate: This is a very big deal. I am hoping you are paying attention. This is a soon to be BBB claim. SALES: On the day I was told my car needed the HPFP replaced (before learning about the metal in the system) , I considered the option of getting a certified pre-owned electric car that had just come in. It was truly a casual inquiry. The salesman was friendly and down to earth, and shared that if we wanted to put down a deposit, no one else could consider the car (which seemed to be a rare inventory). It still needed to be serviced and cleaned, so I went ahead and did that just to secure a first look. Again, this was a casual inquiry and the friendly guy said "no pressure, if you change your mind you get the deposit back." This returned lease started to rub me the wrong way. In only 2 years it had 42,000 miles on it and it was returned extremely dirty. Carfax showed it was never brought in for service nor recalls corrected. I expressed my concerns and the sales guy just saw dollar signs of a deposit on the car and thought I committed. I wanted to see how it was cleaned up. They rushed everything with that guy seeing it as a done deal. We came in and immediately I saw coffee stains still on the armrest. Couldn't even clean it. The display screen was massively delayed on touch, the compartments abused. When we returned to the lot, the child lock was turned on for the back seat and wouldn't unlock. The guy laughed it off and said something about it being quirky. Was he this oblivious? Smiling, he asked if I was paying cash or wanted to finance. I told him I was not buying this car. Suddenly his demeanor completely changed and he decided to try some gender biased guilt trip on me... "Did I do something wrong? My manager is telling me he thinks I did something wrong." What kind of awful sales tactic is this? I felt like I was on a 2nd tinder date with someone who had no awareness. "Why did you come back then?" He demanded. Um... to get my $1,000 deposit back? Then the uncomfortable trying to sweat us out with waiting and returning with more terrible offers for a defective used car. It probably took 30 minutes to finally get my card refunded. I contacted the service manager about my experience (again, this was before finding out there is metal all over the fuel system) and their new young service manager has zero customer service skills or empathy. He ignored emails and blew me off after initiating another call. I filled out the service survey (they try to guilt you into giving them 5 stars for everything regardless of your experience) and said I wanted to be contacted in follow-up, and nothing. I contacted VW CARE with a thoughtfully written email and was replied to with a no subject canned response blowing me off. VW: You have clearly learned nothing from Dieselgate.

    Kearny Mesa Ford

    Kearny Mesa Ford

    (1.3k reviews)

    Kearny Mesa

    The level of Customer Service I get from Kearny, Mesa Ford is beyond anyone's expectations. My…read moreservice advisor ALISHA. Is on the ball, very courteous, very thorough, answers text and questions I have pretty quickly. I was worried about getting my tires rotated, thinking they were going to put fingerprints all over them and she assured me that they wear gloves and she also spoke to them. I am extremely pleased and I am a customer for life. thank you so much ALISHA and Kearny, Mesa Ford.

    My son and I recently visited Kearny Mesa Ford because he was ready to purchase an F-150 Lariat we…read morefound advertised online. The truck was priced better than any comparable truck in San Diego, and we literally left Mossy Ford to go buy it. When we arrived, we expected the advertised special to be ready for us to see. Instead, it was buried in the back of the lot. Our salesperson, Josh, was first-class throughout the entire process. He was professional, helpful, and genuinely wanted to earn our business. After the test drive, we went inside to write up what should have been a slam-dunk deal. Josh's manager, Mike, was leaving, so the deal was handed over to another sales manager, whose name I believe was Stephen. That is where everything fell apart. Josh returned with numbers that were approximately $20,000 higher than the advertised online price. The proposal appeared to include every possible add-on and inflated charge they could fit into the deal. It felt like the sales manager was attempting to take advantage of my son because he is a younger buyer. That approach might work on an inexperienced customer, but I have been in sales for 35 years. I asked to speak with the manager and questioned whether he was new or even familiar with the dealership's advertised pricing. He then asked me what the online price was. It is his responsibility to know the dealership's advertised specials before presenting a customer with numbers that are $20,000 higher. I genuinely feel bad for Josh because he did everything right and lost what should have been an easy sale because of the way his management handled the deal. We left Kearny Mesa Ford, returned to Mossy Ford, and purchased a truck from them instead. I had purchased a vehicle from Kearny Mesa Ford a couple of years ago, but after this experience, I will not be returning. Mossy Ford earned our business and will be our dealership going forward.

    Infiniti Of Kearny Mesa

    Infiniti Of Kearny Mesa

    (42 reviews)

    Kearny Mesa

    I brought my vehicle in shortly after purchasing it used from another dealer. At the time, it had…read moreroughly 12,000 miles, and I paid for the 15,000-mile service. I was told the car was "like brand new" and that everything looked good. Fast-forward about two months later, something did not feel right with the vehicle, so I brought it back in. This second experience was very different. I later learned that some of the recommended items for the 15,000-mile service were not completed. When I questioned this, I was told that if something does not need to be addressed, they do not perform it. My concern is that I paid for the full 15,000-mile service and expected it to be completed according to the manufacturer's maintenance schedule. Had those items been properly addressed the first time, I may not have needed to return so soon and pay again to have issues corrected. It left me feeling cheated and disappointed. To make matters worse, during my most recent visit I was told my car would be ready in about an hour and a half and that I would receive a call once the work was completed. After waiting more than four hours without any update, I finally had to call myself, only to find out that nothing had been done to my vehicle aside from the brake fluid flush... a service I had already paid for just two months ago and expected to have been completed properly at that time. Finding out now that it apparently was not done correctly is seriously unacceptable. The lack of communication, poor customer service, and overall handling of the situation was extremely frustrating and disappointing. I have owned two other Infiniti vehicles in the past and always had smooth experiences at their previous location. Unfortunately, since moving to the new location, the level of service and trust has noticeably declined. Based on my experience, I would not recommend them. Please think twice before bringing your vehicle here. I really hope Infiniti CORPORATE LOOKS INTO THIS. If I could give this location zero stars, I absolutely would.

    I originally came in to get my car serviced BUT ended up getting a certified pre-owned car instead!…read more10 year old car with over 150k miles so it was time. I was helped by Adam in the service dept, along with Mir who was my sales guy and then Sam, the finance guy. This trio was the best. They ensured i was well taken car of & i have no complaints. They made the whole process of my purchase seamless, no pressure, stress free while being attentive & informative the entire time. Infinity has been so good to me & so has this dealership. I'll be back for future purchases for sure!

    J's Motors - car_dealers - Updated October 2026

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