A simple, fast, and pressure-free buying experience. I went in planning to just look but the price…read morewas reasonable, the staff vibes we're good, so I bought the car! Couldn't be happier. (yes - this is a copy of my google maps review - I just wanted to post here as well so they'd get more business)

I searched for months for the exact car I wanted, and when it popped up here, I couldn't resist…read moretaking a closer look. I've bought many cars over the years, and this was by far the easiest car-buying experience I've ever had. Since I was traveling two hours, I really didn't want to spend all day haggling at the dealership. Ardy was able to get almost everything squared away before I even arrived, which made the process so much smoother. Not to mention they secured me a great deal. Honestly, if it weren't for me being indecisive about giving up my old car that I was attached to, it would've gone even quicker. They were incredibly patient, understanding, and kind throughout the entire process. On the drive home, I realized I absolutely made the right choice. Definitely would recommend them!

Kyle Maverick made the entire car-buying process smooth and stress free. He was knowledgeable,…read morepatient, and never pushy, which I really appreciate. He took the time to answer all of my questions and made sure I felt confident on my decision. If you're looking for someone honest and easy to work with, ask for Kyle Maverick! #proudownerofatacoma

My partner and I came in to test drive to differentiate between the Rav4 XLE premium, and 4runner…read more Ivan Agudo was an incredible sales consultant. He was knowledgeable about all the cars, and answered all of our questions with elegance (and we asked a lot of questions, he was SO patient!). Ivan went above and beyond, and was more than willing to walk us through all the features. The only thing was the floor manager at the end was off putting and aggressive with trying to close, despite our preferences being clear. But, all that being said, Ivan made our whole experience wonderful, and made our choice clearer, which is why I left 5 stars! Thank you Ivan!

Z was amazing. It was the first time using a lease broker and boy was it the right decision! Z…read moresaved a few thousand $$ over the course of my lease agreement. Easily justifying Z's upfront fees. Z was accomodating, as i suspect I was not his easiest client (but I like to be detailed). In the end, Z got me into the vehicle I wanted, at the trim level I wanted, and got a deal that was unprecedented. The dealership told me they made no profit on the deal and were only willing to sell the vehicle to me, so they could "make their #'s for the month. Alot of other variables came into play, but we'll keep this short. Shall we say, Z and I came to an agreement that this was a "unicorn" deal, rare in Z's business. If you're looking for an auto broker, Z is your guy. He has my full endorsement and i wish him and his business all the best.

After learning about Z's services and seeing the reviews, I reached out to him for the purchase of…read morea company vehicle for an employee. I was not disappointed. He made this such a painless process, I will never again subject myself to the torturous experience of buying a vehicle on my own, directly from a dealer. Save yourself the headache and give him a call. Super friendly, and with a level of communication and customer service seldom found these days.

Mike is an amazing service advisor…read more A true professional Came in with a list of things I thought could be wrong and he steered me in the right direction. Inspires confidence and trust My new go to dealership!

We have a new Service Writer, his name is Jeff L. He was super busy when I arrived for my recall…read moreservice and regular service appointment on 2/11/26. It was a rainy Wednesday morning at 9a the line for intake was packed. The man with the intake tablet came to my car and he said his tablet was broken so that someone else would be out to help me. I waited 20 mins without anyone coming. I was thinking about work, and my team had started to reach out to me for things. I got out of my vehicle and Jeff was intaking the vehicle behind mine. I asked him, "Is anyone going to help me? I had an appointment at 9a." And Jeff immediately said, "Yes absolutely, I will be right with you, sorry for the wait." As soon as he was done with the vehicle intake behind me, he asked me to come inside with him. I noticed that the first dude with the tablet was now able to do intake and his tablet was working now. Jeff was so customer service oriented. He asked me what my appt was for and he was able to call up my vehicle account. He found my appointment and also asked me what issues I mat have been experiencing. I told him and he was very attentive to listening to me. He advised me that he would order an Uber for me so that I could get to work, and he did. Jeff stayed in touch with me about my vehicle's issues and needs. I felt like he really cared about getting me back on the road safely. I appreciated his great customer service and we have decided that he is our new service writer after this whole experience. They kept my car for 16 days to take care of everything that needed attention, all the while my powertrain warranty covered the rental car. Jeff returned my car in great condition and it actually drives much better and the engine sounds better. I recommend this Ford Dealer Service location.

Amazing experience getting my VW ID4 worked on at KMVW. ASK FOR JUAN! He's a great service advisor…read moreand is very customer friendly. I don't look forward to getting work on done my car but when Juan is there...it makes life a lot better!

VW Owners and consumers beware! This is the rebranded City Volkswagen who bought this location/name…read moreto shed the terrible reputation they had on Morena. KM is now under their ownership and this dealership brings with it all aspects of shady and terrible practices. I'll try my best to condense this but its a lot to cover. DO NOT take your vehicle to be serviced here DO NOT work with their slimy salespeople DO NOT, I repeat DO NOT consider one of their "certified" pre-owned vehicles SERVICE:After over a decade of being a VW customer at this location (see former glowing review), I can tell you this is not the same dealership and I was pretty blindsided in discovering this. I've tried to shop around for other mechanics but having a German diesel vehicle has pretty much priced me locked in for services and I liked having all work history at a location. So I did a major service again. 2 Months later, a major fuel-related issue happened while entering the freeway....twice. Given the proximity to the service, it was understandable for me to think 'maybe the tech did something wrong, and quickly brought it in for diagnosis. Without barely looking at it, I was told to replace the in-fuel (low pressure) fuel pump. I was also told the 'good news' there was no metal debris present. I was told this fixes it 90% of the time. Then 30 mins later I was texted again, didn't fix it, we now have to replace the high pressure fuel pump "and see." I stopped all work on it and was now out $850. We carefully drove the car home where it's sat in the garage as I weighed my options. Well guess what? A very kind, diesel expert mechanic was able to come for a house call second opinion. He spent about 5 mins unscrewing the cap of the fuel filter (one of the items I just replaced) and there are metal shards. The car is done. The entire fuel system is lost. And the VW tech stated no metal was found and to just go ahead and replace the HPFP (a job they list as about $5k). Their expert best tech either didn't check a very basic thing, or straight up lied to get me to pay for a replacement that would have failed from a compromised system. VW corporate: This is a very big deal. I am hoping you are paying attention. This is a soon to be BBB claim. SALES: On the day I was told my car needed the HPFP replaced (before learning about the metal in the system) , I considered the option of getting a certified pre-owned electric car that had just come in. It was truly a casual inquiry. The salesman was friendly and down to earth, and shared that if we wanted to put down a deposit, no one else could consider the car (which seemed to be a rare inventory). It still needed to be serviced and cleaned, so I went ahead and did that just to secure a first look. Again, this was a casual inquiry and the friendly guy said "no pressure, if you change your mind you get the deposit back." This returned lease started to rub me the wrong way. In only 2 years it had 42,000 miles on it and it was returned extremely dirty. Carfax showed it was never brought in for service nor recalls corrected. I expressed my concerns and the sales guy just saw dollar signs of a deposit on the car and thought I committed. I wanted to see how it was cleaned up. They rushed everything with that guy seeing it as a done deal. We came in and immediately I saw coffee stains still on the armrest. Couldn't even clean it. The display screen was massively delayed on touch, the compartments abused. When we returned to the lot, the child lock was turned on for the back seat and wouldn't unlock. The guy laughed it off and said something about it being quirky. Was he this oblivious? Smiling, he asked if I was paying cash or wanted to finance. I told him I was not buying this car. Suddenly his demeanor completely changed and he decided to try some gender biased guilt trip on me... "Did I do something wrong? My manager is telling me he thinks I did something wrong." What kind of awful sales tactic is this? I felt like I was on a 2nd tinder date with someone who had no awareness. "Why did you come back then?" He demanded. Um... to get my $1,000 deposit back? Then the uncomfortable trying to sweat us out with waiting and returning with more terrible offers for a defective used car. It probably took 30 minutes to finally get my card refunded. I contacted the service manager about my experience (again, this was before finding out there is metal all over the fuel system) and their new young service manager has zero customer service skills or empathy. He ignored emails and blew me off after initiating another call. I filled out the service survey (they try to guilt you into giving them 5 stars for everything regardless of your experience) and said I wanted to be contacted in follow-up, and nothing. I contacted VW CARE with a thoughtfully written email and was replied to with a no subject canned response blowing me off. VW: You have clearly learned nothing from Dieselgate.

The service department was transparent with how busy they were (5-7 days out), noting they are the…read morebusiest service center in the County, and suggested contacting other locations for faster diagnostics and repairs. The parts department confirmed via research what components I have and need, clarified assemblies versus individual components with diagrams (I'm a visual learner), and placed several Hyundai genuine parts I needed that I won't find in retail stores. In short they were super helpful and communicated well.

I just purchased my 3rd car from KM Hyundai and it will be my last…read more I am not sure what happened since they moved to the new location. They didn't know basics about DMV requirements with disabled plates (which the DMV was shocked by). There were immediate issues with the car. I called and called and left messages twice a week over the past month with the outsourced appt setters for service and warranty question. I have yet to receive any return call from anyone. Also, whatever theyvused to detail the car for the lot washed off immediately with the first rain and there are so many badly faded sun spots - run the car thru a car wash before buying. ​ I will never buy from here again.

Easy and to the point. My sales guy Todd was great. Didn't feel pressured or pushed around. Finance…read morewas quick and easy. One of the better dealership experiences I have had.

Todd was amazing! He helped us get the car our son has been wishing for. He was very helpful from…read morestart to finish. Definitely would recommend K&S Acura. Thank you so much!

I brought my car here for scheduled maintenance, and the experience was fantastic from start to…read morefinish. I originally used their online scheduler and was booked for a recommended milestone package, but I was so relieved to find that they only charged me for the actual, necessary services my car needed. The transparency here is incredible. They sent me a complete video of the full multi-point inspection so I could see exactly what the technician was looking at, and they explicitly asked for my consent before doing any optional work. My service advisor, Emily, was absolutely wonderful. She was highly professional, polite, and took the time to keep me thoroughly informed throughout the process I will definitely be coming back here for my future services, and huge thanks to Emily for making it such a smooth experience.

Definitely will not be re-leasing with Mazda. Having to pay $10/month for MyMazda after only a year…read moreof having the car is already frustrating enough, but the service experiences have made it worse. When I first brought my car in, I asked if they'd be able to give it a quick wash when service was done. They told me the car wash wasn't open yet, which was totally fine! The next time I came in for routine service, I asked again and they said yes. When I picked up my car, it clearly hadn't been washed at all. I politely brought it up, and they had someone quickly "wash" it. The car was returned within 5 minutes, still dirty and completely soaked, it honestly looked like it had just been sprayed down with a hose. Today I came in again for another routine service and didn't even plan on asking for a wash because of my past experiences. The associate helping me was extremely kind, no complaints about her at all! She actually offered to have the car washed, and I happily said yes. When I picked it up, it looked like they only squeegeed the front windshield and didn't touch the rest of the car. It's honestly disappointing because you expect a little more from a dealership you lease a car from. At this point, it feels like they should just stop offering complimentary washes if they aren't actually going to do them.

My Honda Odyssey had 205,000 miles on it and I was thinking about buying a new car. I'd test…read moredriven some vehicles and knew what I wanted to buy. But I kept procrastinating because I couldn't stomach the thought of going to a dealership and spending too much time with the back and forth haggling....Then I read a post on NextDoor where someone raved about using the services of an auto broker named Branco Motors. So I thought to myself, "Why not try them out"? instead of going through the Costco buying service that I'd been contemplating using. I spoke with Grant Ruthenberg and told him the model I was interested in. He explained the he receives a fee from the dealership but he'd be working to get me the best price. He got back to me the very next day with what I was looking for. Ever the skeptic, I ran his proposal and the invoice through ChatGPT and asked if I'd gotten a reasonable deal. ChatGPT answered, "FINAL VERDICT: This is a fair, clean, and pretty good deal. You could spend weeks calling dealers and possibly not do better. You're not being overcharged. The numbers match reality. And the transparency is excellent." So who was I to argue? I told Grant to go ahead with the purchase and he told me the car could be delivered the next day. I was informed about the ETA of delivery and given a more precise ETA as they had more info (the car was coming from Riverside and I'm in Bonita). Grant had me sign the paperwork and explained what I was signing when questions arose. I gave him the check and then we went out, sat in the SUV and he explained all the new features. He set up the Apple CarPlay and paired my garage door opener so that I no longer had to use the remote. When I no longer had questions about the Palisade he graciously moved my very heavy dog crates to the new car! Above and beyond! This is the best car buying experience I've had in my 71 years and I will be recommending Branco Motors to anyone in the market for a new car.

We worked with Grant to buy our new car, and he was fantastic! My husband and I hadn't bought a…read morecar in years, but with new twin teen drivers it was time. He made it very smooth, transparent, and stress-free. He handled all the details, kept us updated every step of the way, and even had the car delivered right to our house. We got the exact car we wanted, in our preferred color, with a discount, and within the time frame we were looking for. Thanks so much!

I had taken a break from this service spot after I had been told my old car needed an unnecessary…read moreamount of service. I now have a new car and just took my car there. Lisa was very helpful. Answered all of my questions and was very responsive when I texted or called. My biggest negative for future use is they typically only give you a ride one way when dropping off the car. I can't always get a ride back so that may make me consider going to a different service spot.

I brought my Toyota in after my catalytic converter was stolen and called the dealership last week…read morefor a quote and to schedule service. The receptionist told me an advisor would call me back. No one called that day or the next. I followed up two days later and was told my case had been assigned to Brian. I specifically asked about the possibility of waiving the diagnostic fee for an obvious stolen converter and requested a callback so I could confirm before driving in. She confirmed from Brian that it was a possibility. The receptionist assured me Brian would call that day. He never did. I waited through the weekend and called again on Monday (the day of my scheduled appointment). Crystal was helpful and transferred me to the service manager, Wendy because Brian was again not available. I explained the full situation, including the multiple broken callback promises. Wendy immediately said there was no possibility of waiving the diagnostic fee, directly contradicting what I had been told earlier. She also did not apologize the multiple non call backs. Wendy needs some actual training on how to fix issues that occur in her service department. This felt like a clear bait-and-switch. I was given the impression that the diagnostic fee might be waived in order to get me to make an appointment, only to be told the opposite once I had already waited days and followed up multiple times. The lack of communication was also very poor. I will be going elsewhere for service. Potential customers should be aware of this experience before trusting this dealership with their vehicle.