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    Kearny Mesa Ford

    3.8 (1.3k reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Kearny Mesa Ford

    Auto diagnosis or inspection

    Auto loan

    Auto maintenance

    10 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Kearny Mesa Ford Photos

    Recommended Reviews - Kearny Mesa Ford

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    Reviews With Photos

    2025 Ford Maverick. Glacier white.
    David F.

    Here I am, didn't think I'd come to see if I'd leave with a new car or not. I understand how their business works. They do their best to make sure you leave with a new car. However when they ran my numbers, i wasn't happy. When they saw I wasn't interested, they kept trying to make a better deal. It's a challenge to negotiate. But I would t recommend going in there without being prepared to spend several hours, a decent down payment, and improving your credit score. The people are really nice, the service they are trying to provide is top notch. I'd recommend going with someone who has a back hand experience in buying cars. I'm not saying they will take advantage but they are really trying their best to get you in a truck or car. I wanted a specific car, but they didn't have a lot of choices for what I wanted.

    2022 bronco white out!!!!
    Patti P.

    Kearny, Mesa Ford service department, Another successful maintenance trip!!! Thanks to Alisha my service advisor, she gives 100% every time. I definitely will be back. she's very knowledgeable, efficient, courteous, it really makes a huge difference where you take your car and spend your money. And great customer service Thanks again Alisha

    2025 Bronco Raptor
    Arin A.

    Thank you Eric and Tyler for the amazing work and deal you guys were able to get me on my Bronco Raptor. For everybody seeing this review this is my second vehicle being purchased through Kearny Mesa and with Eric and both times he make the experience amazing. There's no BS there's straight shooters and try to make the deals happen. What's the vehicle's pick your literally in and out of the door within 30 minutes. Again thank you Eric for another great vehicle I will for sure come back when I'm ready to purchase another.

    Nick C.

    I'm slappin myself that I keep giving Kearny Mesa Ford second chances, because every visit reinforces the same conclusion: this place simply cannot get out of its own way. First, the one and only disclaimer: Sarah P. (service writer) appears to be the ONLY competent employee I've ever encountered here. She is the singular exception to what is otherwise a pattern of chronic internal chaos. Last year, they botched my service after I brought my own oil. I made the mistake of brushing it off. This year, I tried again and booked a 12:30 p.m. service appointment--this time through text, because the appointment clerk was so incompetent I could tell they were probably going to screw up the appointment. When I arrived today, they claimed they had no record of the appointment. Fortunately, I had the text confirmation as proof. Instead of starting on time, everything was delayed, which of course meant everything finished late. While my car was being serviced, I received an unsolicited offer from their used-car buyer. I politely declined. In return, Dalila unbelievably proceeded to mock me and antagonize me about what price I would sell for--despite the fact that (1) I wasn't selling, (2) I love my car, and (3) Ford will never make this model again. Her comment asking if my car was "made of gold" was wildly unprofessional. See screenshot. Add to that: * Ongoing scheduling confusion by the staff, * A service tech forgetting to put my registration renewal sticker on the windshield, and * The memory of last year when they forgot to put the coolant cap back on and I had to refill the coolant and order a new coolant cap. I don't understand why I keep giving KM Ford multiple opportunities to get it right. Every visit, I think maybe this time will be different. Every visit, they seem to try to hardest to prove it won't be. Two stars instead of 1 because Sara Pounds deserves 5 stars.

    Scam artists

    The Worst, Most Dishonest Dealership I've Ever Encountered. Absolute Scam Artists. Let me be crystal clear: this place is a scam factory disguised as a dealership. What happened to us here isn't just bad service, it's straight up predatory behavior. My girlfriend brought our 2017 Kia Optima Hybrid in with ONE issue. One. We told them EXACTLY what was wrong: P0036, rear O2 sensor. We literally said, "We already have the code. We just need the O2 sensor replaced." But apparently that wasn't good enough for the clowns running Kearny Mesa Kia's service department. They insisted on running their own "full diagnostic," acting like it was some mystical, 32-step, NASA level process. My girlfriend struggles with on the spot anxiety, so rather than stress her out, I agreed. Then I dropped her off at work, parked from a distance, and watched. And guess what their "comprehensive diagnostic procedure" was? They plugged in a handheld OBD scanner. Moved the car five feet. Parked it. AND CALLED IT A DAY. No lift. No physical inspection. No testing. No technician actually doing technician things. Just a dude with a scanner and the confidence of someone robbing you in broad daylight. Then they had the NERVE to send an $810.54 estimate for a single O2 sensor. They tried to charge: $284.94/hr for labor $290.66 for a part that literally costs $80-$110 everywhere else PLUS over $300 in unrelated upsells we never asked for They didn't just inflate the price, they carpet bombed it. Oh when we questioned where the price came from, our awesome sales tech managed to throw in a 15% off DISCOUNT. SOOOO NICE OF HER TO DO THAT. Why wasn't that the original price in the first place? These people just tried to suck up as much money as possible. This dealership preys on vulnerable customers. They bank on people being too stressed, too anxious, or too inexperienced to fight back. They lie about what they're doing, perform the bare minimum (if that), and then hand you a fantasy land bill padded with nonsense services. It is dishonest, unethical, and embarrassing for a brand representing Kia. If you value your money, your time, or your sanity, you should avoid this dealership like it's toxic waste. There are honest mechanics in San Diego, this is not one of them. Kearny Mesa Kia Congratulations!!!!!! You've earned the title of the most blatantly untrustworthy service department I've ever dealt with. This is why people warn their friends not to step foot in dealerships. Do better. Or at least pretend you're trying.

    Ford Care tried and failed with this BIUSNESS.  Asked me i have proof and emails
    Chris F.

    I bet a bucket of beer that you can't get ahold of not one person from this BIUSNESS. Bought a new 2024 F150. Non stop problems with BIUSNESS and the truck. Ford care and Ford Credit can't get ahold of them either. Anyone please help. TRUCK has been at El cajon Ford on and off for the last 6 months. Unprofessional employees to say the least at kearney mesa ford. You owe me money for the repairs I've spent on this new truck and then some!

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    2 months ago

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    3 months ago

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    4 months ago

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    4 months ago

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    15 days ago

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    7 months ago

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    7 months ago

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    8 months ago

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    7 months ago

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    1 year ago

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    8 months ago

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    9 months ago

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    9 months ago

    Was told they'd do a soft credit pull. Only to find out they ran my credit 4 times. 4 hard inquiries. Insane.

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    Kearny M.

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    2 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    Page 1 of 32

    Ask the Community - Kearny Mesa Ford

    Hello, I have Ford Corporate send a check to you all to surrender our vehicle and now you guys are sitting on the check and we were supposed to return it today. It says your…

    David, we're very sorry to hear about your experience. Unfortunately we were not aware of your case and are unable to accept vehicles that were not purchased at our location. We have very limited space on our lot. The best advice we can give you is… Read more

    How is the service department?

    Hi Michele, Our service team is open Monday thru Saturday. We have 7 Ford Service Advisors to assist you with anything your vehicle needs. Two of our advisors specialize in… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Kearny Mesa Ford

    Huge thanks to Tony in the service department for your professionalism and upbeat attitude!

    Mentioned in 97 reviews

    Read more highlights

    La Jolla Mobile Auto & Truck Repair

    La Jolla Mobile Auto & Truck Repair

    (278 reviews)

    Everything went smoothly from start to finish. Aaron was incredibly friendly and took the time to…read moreclearly explain what was going on with my car, even showing me the issue so I could understand it. Kassandra was also very welcoming and thoughtful, she even recommended a small bakery nearby if I wanted a comfortable place to relax while waiting. As a woman, it can sometimes be difficult to find a mechanic you feel comfortable with and can trust not to take advantage of you. This was absolutely the best place to go,I felt respected, informed, and completely at ease throughout the whole process. Overall, an AMAZING experience. I truly appreciate the great customer service!

    Are you going to warranty issues that arise to the switching to an oil that would void a mfg…read morewarranty? I bet not! Higher viscosity leads to higher pressures which lead to seals leaking and failing. I'm really surprised you haven't researched this. How about the leaking oil filter a day after install? Seems like a sure way to get more money outta a customer once their engine gets starved of oil. How about the sloppy work with oil left all over my car? Lack of care and integrity. How about the scratches from resting my tires on the paint of my car? Lazy and inconsiderate. Pulled from the article that copied and pasted "Engine Design Changes: Newer Toyota engines are designed with tighter tolerances and specific lubrication needs that necessitate these thinner oils, such as OW-16 or OW-8." Exactly my 2019 Lexus ux250 is a newer Toyota engine if you weren't aware , so why are changing it?

    Kearny Mesa Automotive & Transmission - Front desk

    Kearny Mesa Automotive & Transmission

    (211 reviews)

    Kearny Mesa

    I cannot say enough good things about this repair shop and, especially, Francisco…read more My vehicle was originally stuck at the dealership service center with an open invoice that had to be paid before they would release it. When Francisco reviewed the invoice, he immediately spotted erroneous charges and argued on my behalf to have them corrected - without me even asking. I showed his email to several friends, and even they were shocked by how thorough and professional he was in pushing back. That alone earned my trust. Francisco personally picked up my vehicle, coordinated everything seamlessly, and had an entirely new engine installed within a week - which is incredible considering the scope of the work. To make matters even better, he later removed a charge from my estimate because the actual cost to him was less. Who does that? That level of honesty is rare. From start to finish, this shop demonstrated integrity, efficiency, and genuine customer advocacy. I never felt taken advantage of, rushed, or kept in the dark. Francisco treated my car - and my money - as if they were his own. If you're looking for a shop that is skilled, ethical, fast, and truly stands up for their customers, this is it. I wouldn't hesitate to recommend them to anyone, and I will absolutely return for future work.

    I was driving and my car randomly started clunking and shaking. I googled a nearby shop and found…read morethese guys. They were super helpful, worked quick, and didn't try to hustle me at all. Love the integrity! Its nice to know who you can trust. I'll for sure recommend this shop to others.

    Miramar Auto Repair - Japanese Auto Plus - New signage! :)

    Miramar Auto Repair - Japanese Auto Plus

    (241 reviews)

    Sorrento Valley, Miramar

    Bottom Line Upfront: Miramar Auto Repair is one of the best values of any auto shop in San Diego…read more Jason and Pedro were exceptional in taking care of me, and finding a solution to a very technical challenge. I brought in my Honda Ridgeline for an issue with my AC. Jason worked with me at the front-desk and went above and beyond to understand my issue and the troubleshooting I had already done. He explained to me CONCISELY what the feasible issue may be, and how they were going to approach a diagnosis. Jason was extremely knowledgeable, and followed up promptly to discuss the fix. Pedro was also exceptional. He found the issue (rodent-chewed wires) and repaired it perfectly. When I picked up my car, he was as excited as I was to have helped me. Before Miramar Auto, I took my truck to the Honda dealer, and they charged twice as much for a diagnosis, only to tell me that I would need a new compressor (incorrect diagnosis) and that it would cost twice as much as I ended up paying out the door at Miramar auto. I couldn't believe how easy Miramar Auto made it. To say that Jason, Pedro, and Miramar Auto are honest, fair, and made me feel taken care of... would be an understatement. They have rightfully earned another lifelong customer. Thank you Miramar Auto!

    I came in for a Toyota hybrid brake calibration since I tripped ABS codes when doing a brake bleed…read moreat home. Wife and I communicated to Miramar Auto Repair first thing Monday to help us do the calibration. Plans changed so we rescheduled for Tuesday. That reschedule got us a different sales representative. He thought we needed a simple brake flush. This miscommunication lead to a 1-hour appointment with a $200+ bill for a service I already did to the car and the original problem wasn't solved. After some problem-solving and listening to the recorded phone call, we found where the miscommunication was. There's nothing better than a shop who listens to their customers, understands exactly what they need, and executes. Miramar Auto Repair did exactly that once we talked it out and removed the charge for the flush. I was out in 10 minutes after the calibration and am very happy with the end result. Thank you! I have found my trusted shop now.

    Kearny Mesa Ford - autorepair - Updated May 2026

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