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    Five Star Mazda

    2.6 (5 reviews)
    Open 9:00 am - 8:00 pm

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    2 years ago

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    2 years ago

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    3 years ago

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    Northside Auto & Title Pawn

    Northside Auto & Title Pawn

    (3 reviews)

    I paid cash for a car from this dealership. First thing first , the car I purchased along with…read moreanother vehicle I tried all had this weird sound when you cut them on. I was ensured that it was due to it being cold outside and the car warming basically some excuse but I still would have this issue with the car when I would let it sit for a while then turned it back on. The next issue was the same day of purchase the car was jerking and shaking , I had to cancel my doctors appointment and take the car back. I was told to leave the car with Paul and he would have their mechanic fix the issue. Next issue I was having issues with the coil pack and took the car to tell me exactly the issues and it was in both cylinders so I took the car back to them again and it was the same run around this time bring the car at lunch time and once again the mechanic would fix all the issues. The next issue was the biggest, my car began to shake and jerk as it did when I first purchased it, also it couldn't use the gas like normal to accelerate because it would drag as well. I would struggle to get up hills. The car cut off on me and would I would turn it back on it would keep shutting off with majority of the things highlight such as the battery , check engine light everything was lit. My daughter was in the car and we was almost hit multiple times trying to move it out of the road. I let the car sit over night at a gas station and when I came the next day it drove for about 2 seconds up the road it would struggle to get up the hill and shut off again right in the middle of traffic. The same day I went to them and Laura was very nasty the same one who sold me this vehicle she told me that it has no warranty , it is a cash car , the mileage was already high but still if you knew the mileage was high and it was going to soon have issues hmmm why would you sale it ! So you have knowledge of the car having issues. Paula even told me the day I had my coils supposedly fix I had a great engine. Avoid them do not believe the lies !

    Recently bought a car from them. Tiffany was super nice and helpful. The car was priced better…read morethan any other place in town. They got me a great payment, not your typical used car lot. I would buy from them again.

    Hutchinson Buick GMC

    Hutchinson Buick GMC

    (20 reviews)

    My wife spent months searching for the right Cadillac XT5. When she finally located one through…read moreHutchinson GMC Cadillac, she engaged in ten full days of communication with their salesman to ensure every detail was in place. We live three hours away, so she specifically asked--multiple times--whether she needed to place any earnest money to secure the vehicle. She was assured "No, it's yours. Come Saturday." We were texting salesperson Saturday am. Based on their word, we drove three hours, only to receive a phone call minutes before pulling into the dealership informing us that the vehicle had been sold. Although the salesperson knew we were driving up to purchase vehicle. No communication whatsoever. This was not an oversight--this was a complete breakdown of professional responsibility. When we arrived, I addressed the salesman directly. To be fair, he seemed inexperienced and poorly trained. The real failure came from the management team. When I asked for a supervisor, I was met not with accountability or an apology, but with an insincere, scripted sales pitch--the kind you hear from someone more concerned with deflecting blame than resolving an issue. I made it clear that what occurred was unprofessional, disrespectful, and entirely unacceptable. As we exited, the supervisor called out, "Drive safe going home," with unmistakable sarcasm. That comment alone reflects an astounding lack of maturity, professionalism, and customer respect. Only after we were already two miles down the interstate did the General Manager contact us. And the reason for the call was obvious: he had been informed that I intended to leave a negative review. Suddenly, he was eager to "make it right." Not because he valued us as customers, but because he wanted to shield the dealership from public accountability and protect his year-end customer service metrics. He claimed to have "another XT5 identical to the one you wanted." We returned--only to find a burgundy not white vehicle that was nowhere near what was promised. This was a transparent attempt to pacify us long enough to prevent a negative review. It was manipulative and unprofessional. At no point did the dealership offer: * Gas reimbursement * A meal voucher * A gift card * A sincere apology * Any form of compensation for a wasted six-hour trip Nothing. After causing significant inconvenience, they provided zero effort to correct their failure. I work in public service. If we inconvenienced citizens like this, we would immediately provide support--fuel cards, meal vouchers, whatever was necessary--to make it right. The fact that Hutchinson Cadillac did not speaks volumes. This dealership may have inflated online ratings, but it only takes one experience like ours to reveal the truth: Hoskins GMC Cadillac is mismanaged, poorly trained, and prioritizes protecting its image over practicing integrity. To the General Manager: Your reactive, review-driven approach to customer care is not leadership. It is damage control. And it is obvious. We will never do business with this dealership again. Anyone considering it should understand that you are taking a gamble with an organization that has demonstrated a willingness to break promises, waste customers' time, and hide behind polished ratings rather than deliver genuine service.

    driving to Florida yesterday, and our truck had a major issue that required a stop at a GMC service…read moreand we made it here. We were treated with such care by everyone we encountered. we ended up buying a new truck to get on the road again. The sales people were very accommodating and efficient. explained things well. general Manager welcomed us and then continued through the process to check in on the progress. service department helped unload and reload trucks and transfer some of the items we wanted to keep. They were sensitive to our time and got us on our way in a timely manner. we cannot thank them enough. plus we love the new truck

    Five Star Mazda - car_dealers - Updated May 2026

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