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Five Star Granite & Marble

4.3 (6 reviews)
Closed • 8:00 am - 5:00 pm

Services - Five Star Granite & Marble

Countertop installation

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Art of Kitchen Tile and Bath - Looking in from dining room

Art of Kitchen Tile and Bath

(40 reviews)

I would give this place 100 stars if I could! I found Art of Kitchen Tile & Bath when searching…read moreonline for nearby places I could visit to compare prices to a quote I had already received from elsewhere. After reading the reviews, I figured this would be a good place to comparison shop. Best decision I could have made!!! From the moment I walked in, I knew this was an amazing business. Everyone was super friendly, professional and knowledgeable. Another very important point for me was that there was absolutely no sales pressure. That's a HUGE plus! Long story short, I had received a quote for over $46,000.00 for the cabinets I wanted. This quote did not include any extras like pull out tray/drawers, lazy susans, utensil cabinets next to stove, etc. The price I ended up paying for all of the same cabinets from the original quote from the other guy plus additional cabinets, special pieces, drawer pulls, lazy susan/utensil drawer/pull out trays/drawers, etc. was just under $21,000.00!!! This price was for the exact same manufacturer (Fabuwood) and same exact color as quoted by the other guy...That's a $25,000.00 difference! (If my actual cost seems like a lot please note I got an insane amount of cabinets/pantries, etc.) Also, I don't know how I was so fortunate as to work extensively with Furkhan, but he was incredible throughout the entire renovation process! Despite the fact that I knew what I wanted for our renovations, I knew nothing about the actual process/details. Furkhan was pretty much available 24/7 and spent an endless amount of time with me going over every detail, making sure I didn't miss anything I might need, and answering my never ending questions. He took the time to learn exactly what I wanted and went above and beyond to ensure the desired results! He also came up with ideas that seemed minor but ultimately made the difference between me really liking my kitchen to absolutely loving it!!! (I still just look at the kitchen when I walk in and smile at the results). Another huge plus was that he worked seamlessly with my contractor and everyone else involved in the project (plumber, appliance place, etc.) to ensure the smooth flow of every aspect of the project. Even when I had a small problem with an outside vendor, he took care of it for me and made sure it was resolved immediately. He kept on top of everything going on and kept me updated accordingly. I cannot possibly thank Art of Kitchen Tile & Bath enough for all their hard work. Everyone who has walked into our house cannot stop talking about how beautiful it is and about the quality of the work! And I can never thank Furkhan enough for his insights and suggestions and handling the project with such professionalism as well as following up on every detail to ensure the incredible results we achieved! This is by far the longest review I have ever written. But they are by far one of the best businesses I have ever dealt with so I have to share this information!

Everything went amazing. From the digital Rendition to…read moreAprils suggestions of few different options made everything work out perfect! Even the cabinet company replaced few minor scuffs with new panels fitting exactly like the original ones!

Marble Works Design Team

Marble Works Design Team

(24 reviews)

I had great experience with Marble Works when we chose them to install Silestone countertop during…read moremy kitchen remodel. When the color we originally selected was not available they tried to locate it among different warehouses and provided quotes for several similar colors. We chose one of them and they did a great job - showing up on schedule, and doing an excellent job. I would happily work with them again if I need any additional countertop work done!

Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

Five Star Granite & Marble - flooring - Updated May 2026

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