ALL RIDERS PLEASE READ AND PASS THIS ALONG I had this shop replace both the front and back tires and tubes on my HD 2024 Heritage Classic. The invoice states the tube was a Drag Speciality and I trusted it was. A few days later I was riding in Comanche County and the tube popped - the bike towed to a reputable shop in Stephenville (boneyard cycles) where the shop owner there discovered the tube was pinched and was NOT a Drag Speciality tube but more than likely an Amazon tube. I brought the tube to 5 Star where the owner Tony threw the tube back at me and said it wasn't his tube. I asked Manny his "service manger" if he backed up Tony and he stated "I wasn't back there when they replaced it". I asked to speak to the mechanic who changed it and was told he was on vacation. Tony refuses to back his parts and labor warranty DO NOT BRING YOU BIKE HERE read more

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THE best place to take your bike hands down! They got to my bike fast, they beat everyone's pricing that I had previously looked at, they also went step by step with me before they even touched my bike, telling me what was wrong, what needed to be fixed, and what parts it would take with a itemized receipt showing me how much everything cost me and waiting for me to say approved for the work to begin! If you need a shop, call five star cycles and ask for ACE! He is the one who took care of me at every turn and kept me in the loop every step of the way, I never felt like I didn't know what was going on. Remember ask for ACE and he will get you taken care of! read more

3 years ago, my son took his bike in for repair after a minor accident. It took them 4 months to repair. They kept giving him the run around maybe because he has a form of autism. These people are crooks! read more

This shop is the best, took my ninja for tires changed and was quick and affordable! Told me I needed rear brakes and brought it back in 2 days to get that took care of and same thing affordable and quick! Shoutout to the techs and big shoutout to MANNY. Cool guy very respectful and took great care of me and he'll def take care of you! Great shop read more

Never taking my bike here again, I went to them to get my oil done, work on switch board etc etc etc and when I got my back bike I could only ride it for a week then is broke down again. I paid for a diagnostic so they could tell me what's wrong. When I contacted them to tell them it's not working again they said "ok pay for another diagnostic and we will see what's wrong" mind you I was only able to ride it for a week (7 days total) before it broke down again. Why pay for a 2nd diagnostic when I did it the 1st time. Beware of the trap. And I went somewhere else and they told me all that's wrong with the bike and how to fix it all. read more

Usually don't write reviews , but these people are these!! I brought my bike for a diagnostic after my bike not turning on... I paid the diagnostic fee and the part I needed, turns out the part was faulty and that I would have to pay for another one!!!! My bike was in the shop for months I didn't mind ordering the part and paying for it again. In the end after 2 3 months they didn't do anything and the bike was just sitting in the shop!!!! Don't come here ever ever!!!!!! read more

Good service and staff, a bit pricey tho I was a new rider and my bikes feel gauge was broken so I took it in because it kept jerking, turns out it was just low on gas but I didn't know because of the gauge. They charged me $30 to refill & wouldn't let me take it to the gas station down the road, but I see it a lesson to be more attentive to my bike read more

bought a shit motorcycle that wasn't even worth the $3800. Returned 30 days later and he would only pay me $300 for the motorcycle that I just bought from them!!! I even had to get new tires the day after buying! What the hell?! I want to be treated fairly. I'm tempted to go to court about this. I don't recommended this place unless you wanna get screwed over Over priced. read more

Went here bcus Harley was booked out for a while and I needed tires asap. This was under a year ago, they now have around 7k on them. Went to inspect my bike last month, come to find out they're falling apart. It looks like dry rot, like they've been sitting for years. So, I call to see about a warranty claim through the manufacturer/supplier; that was a month ago... They're "still waiting for their supplier's response". To be clear, this is nothing to do with their workmanship but customer service, once you're f*cked they're not gonna anything about it. I would not recommend anyone go here bcus you're not backed by anything should an issue arise. read more

Five Star Cycles - Crap tires splitting inside the tread! - Tires Near Me - Garland, Texas

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$1500 and three weeks to repair a gas gauge that wasn't reading accurately. Now it's worse than before and they managed to reset the odometer so I'll have that headache to deal with too. I do not recommend. read more

I brought in a 1948 Whizzer. Basically, a bike frame with a motor attached. Headlight was not working and I needed a bracket put on the front disc brake. They gave it back to me with the wiring all butchered. Blinkers now do not work, the horn doesn't work and the bike will not start. I asked what are they going to do to resolve these issues and the response was... "I will see if we can give you a refund". I took the bike home and I never heard back about a refund. I have included before and after wiring photos. I now have a motorbike that was working fine to not working at all. It will cost me more money and time now to get the things they broke, fixed. read more

Five Star Cycles - Tires Near Me - Garland, Texas

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Great customer service Chris in particular helped a bunch with recommending me gear to parts for my bike. 5 stars in my opinion

This place is horrible. They are crooks I went for an oil change and then my bike started leaking I paid a lot of money to fix the leak now it leaks worse after just only an oil change . Paid a lot of money and never even fixed their mess up. These people suck and are crooks read more

Do not take your motorcycle here!!!!! My Motorcyle lost power mid wheelie so I took it to these guys. When I got the bike back I thought everything was good. Hit wheelie not even a mile down the road and my seat came off and almost fell off my motorcycle. They didn't even bolt my seat back in. Will never come here EVER again. read more

This place is a joke!! Major price gouging and unreliable. Take your vehicle somewhere else and avoid this place.

Came across Mark and the shop Through a recommendation. Looked into them, reached out and they had exactly what I was looking for. The best pricing I found for the rear tire I needed, a full, out-the-door cost told to me including installation before I even came in and good service while I was there. A good shop with good people and great pricing. Highly recommended! read more

Have never had a bad experience, so far I've only had to have them replace tires for me but I fully trust them and their work and plan to take my bikes to them for other services as well. The lady at the front desk will always make sure you get what you need and will answer any questions you may have. read more

Amazing work and affordable pricing!! I recommend to anyone looking for tires on sports bikes or harleys read more

Five Star Cycles - Tires Near Me - Garland, Texas

I had to get my rear wheel completely stripped to get a huge dent repaired elsewhere. The furthest I was comfortable getting was just removing the rear wheel assembly to have them work on it. They worked with me on getting the tire completely disassembled and hammering out the 15 year old bearing. I got it repaired from the wheel dent repair store by the next day and Five Star had the new bearings I needed ordered in already. They installed everything back together and balanced the wheel/tire within a couple hours. read more

Had tires mounted and balanced here a couple of weeks ago. Great prices and quick service. Weights fell of the front wheel so had to take it back in to get rebalanced. Redid quickly. Been using them for years. They also offer great prices on tires so check them before ordering or buying from a dealer. read more

Tony and Mark are great guys they helped me out in a very desperate time. They care about the safety of the riders and most definitely the quality in work. They were fast and considerate. thank you guys for everything especially you Tony!! -Devin read more

Came in for a tire change and Margie was very welcoming and greeting. They have really good deals and their service is the best in the area.

Had new brakes put on. Five Star did not bleed them properly. The brake lever traveled 1/3 of its movement before any resistance was felt. Air in the line. Five Star never test rode after work was done. As a 40 year veteren rider, I totaled the bike in light rain the next day when the front wheel locked during easy braking. Two broken ribs and dislocated shoulder. Owner was very rude and despite the obvious brake lever travel said nothing was wrong. He then proceeded to charge me extra, unauthorized fees, which I had to pay before I could get my bike back. Get it in writing with this outfit and hope they do it right! Crashing is no fun. read more

This is one of my favorite motorcycle shop , really good prices and good customer service, They were fast and got my inspection and both front and back Tires plus chain maintenance in less than an hour , I really recommend this place to all my 2 wheel fam read more

Tony took car of me. Very affordable prices to swap out tires which were old and rotted on a '73 CB350F I'm restoring. Wait time was about an hour or so on a weekday afternoon. There was no push for any other services, and I got to walk around the shop and yard while I waited. I would call ahead of time to see if they have want you need, which they are prompt to help out over the phone. read more

Thought I would take my motorcycle to professionals and was lured by optimism that they could repair it, only to become disappointed after a delay of a few days and then told that a special hundred dollar tool was needed for the repair and two weeks just to get it in. I paid the mandatory $65 just to lay their eyes on it for the exterior assessment. Anyway, took my bike out and fixed it myself for less than $7. Goes to show you that some of the best mechanics are the bike riders themselves. May God bless them for their deception. read more

Awful place for any type of service work, they have screwed me over several times. I've heard their tech's make around minimum wage, no wonder why work never get's done right. read more

Excellent service, friendly staff and quality products. I come here for all my service and each time has been a good experience. Mark and his team get you up and running in no time! read more

heard about these guys on motodfw. Toni put up some september specials on tires. I had just purchased front & rear tires online, so i didn't get the opportunity to take advantage of his fantastic pricing. His pricing + tax would have been less than I paid online+shipping. And if you buy tires through Five Star they will mount and balance for free. I paid $15 per tire to mount and balance which is easily the best deal i've found locally for that kind of work. Toni said it would take 30 minutes and he was exactly right. I grabbed lunch and they were done when I got back. Highly Highly Highly recommend this place for tire purchasing/mounting. read more

When in this morning to five Star cycles to replace my battery on a 1199 panigale Mark and his crew are the best very knowledgeable and very helpful Quick service!!! They earned my business for life thank you once again Mark!! read more

First, all I took in was a front wheel to have the tube replaced. They are polite, courteous, and professional. On top of that, they pointed out that the other tube was jacked up because it had been installed wrong. I lied and blamed someone else, because I was embarrassed (it was the first time I tried to do it myself). I'm sure they figured out that I did it, but just let it go, which allowed me to save face... Very cool. They were very quick and well priced. Great service and price. 5 stars for 5 Star Cycles! - OK that was cheesy, but they did a good job. read more

First Impressions, a good, knowledgeable, competent, customer oriented manager a service team of fast, friendly , 'get the job done' mechanics very glad i found these guys had a front tire installed, arrived after 4 pm, the guys in the shop looked like they had been at it all day long but didn't miss a beat or look like they mind at all when i dragged up, seemed liked i was still getting off the bike when they had it up on the rack :) a comfortable, relaxing customer waiting area, full of current bike materials and a large flat screen Kudos Five Star Cycles Mark read more

Called all over Dallas to find Michelin PR4's. Their prices of the tires were better than Amazon! To mount and balance it was cheaper than anything I could find in Dallas! The guy I talked to was so helpful! That's what I call customer service! read more

Five Star Cycles... Hello Dan Im Mark I was the one who helped you out when you first came in. Im also the manager. I hate getting bad reviews, its the make or break of small businesses these days. However your review was the best bad review I've read. For starters you are 100% correct about our mechanics needing to take more pride in their work. This industry there can be no slackers and no mistakes. Respect for another mans bike should be more important than the respect given to the man himself. I should have spotted the issues with the bike myself and I apologize for that. But please do not write us off so quickly. Yes first impression are the most important but sometimes things do not sync up and things just get thrown off. I have full confidence in my staff and I know that they can do better. I understand if feel the need to find another shop. All that i ask is that see this as a one time fluke and not see this as our everyday habits. If it helps i will personally wash and detail your bike at no cost. I would like u to see the pride i take in my work. Call me tomorrow to set the appointment. I will need at least 2 1/2hrs to finish the work. Thank you for your review. I will see to it proper reprimandments are made but more important changes are made. Dan Walker... Thanks for your response Mark. You of all people, who see a new customer, should check all work done on that bike. A first time customer that gets handed back his bike in the condition mine was in, isn't going to come back. I detailed my bike when I got home, so no need for that. But if you really want my business, offer to replace my front rim. If you do, I'll modify my review or take it down. Other than that, I wish you well. Five Star Cycles... See Five Star's Facebook page for text omission here... Now as far as further business with you. When i was in the shop and I heard you cussing in obvious anger i approached you to ask if you was ok. Thats when you told me that the mechanic had miss-buckled your saddle bag after he had to retrieve a part from it. Dan our services that we share to our customers comes from hard work, years of experience and we survive on our knowledge. So customers who respect us and understand that we are humans and treat us fairly are the choice customers. But a customer who goes into a outburst over a simple fix like a miss-buckled saddle bag and blast us on social media trying to hurt our reputation, our jobs and our likelyhood is not a choice customer. But im sure you have noticed from other reviews that we operate a steller shop and we take full pride in that. We both have made mistakes in this situation and they could have been resolved immediately if I would have recieved a phone call from you or if you would have spoke to me in person about what upset you. I offered to detail your bike because i believe that there may have been finger prints left on fenders. I would have tighten your lose mirror in 30sec, no big deal. But your're asking that we replace a bent rim in which would have taken tremendous amount of force to do that my trusted lead mechanic says that there was no incident that occured during the job that would have caused that rim to bend..will be respectfully declined. Our mechanics have a safety fund in place that in the event they accidentally damage a customer property they can tap into the fund to pay to replace or repair that property. This keeps our mechanics very honest and they have no reason not to admit to their mistake. I wish you just as well and hopes that both of us can learn from the mistakes we made. Dan Walker... Mark, I never said that your mechanic "bent" my rim, I said he gouged it with some kind of tool. Now that's a place that rust will start in, so thanks for that. And if I had had an outburst as you called it, everyone would have known it. I just cuss to myself when I see work done half-assed. I came to your shop and showed each one of you full respect, and what I got back was not what you as an owner would like to see in your product. I'm allowed my opinion, and everything I have said is the full truth. My bike had not one scratch on it anywhere, in 12 years, until I brought it into your shop. Was it you that took the picture of the rim when I showed you the gouge? When you said you'd tell/show the management the picture, why didn't management call me then. I waited a week and had no response from your shop. Just shows me that either you didn't follow up on what you said, management doesn't care, or you aren't owning up to the mistakes your guys make. Do you think I came just particularly to your shop so I could cause you grief, maybe get a new rim out of you, fuck with your livelihood? I had no previous history with you. You're sounding like I came in with guns on my hip, looking for trouble. read more

No pushy salesman! Awesome customer service and really fair pricing. I took an old bike in after it had been sitting for years. Needless to say there were a lot of things to be done. The guys did an awesome job on everything. Always called and kept me in the loop. I'll be back here for anything bike related and would recommend my family and friends read more

Five Star Cycles - Tires Near Me - Garland, Texas

Great service from Mark, and great prices on tires. Put new Pirellis on my Triumph for the track a few weeks ago.

I had both tires replaced on my bike. I brought my own tires, and they installed. Luigi was knowledgeable and treated me with respect. He gave me all the information to make my decision. The shop was clean, the mechanic I worked with was great, and I had a great experience. Great service/great value. I'll be returning for any other bike issues I have. Thanks again. read more

bad service , I took my bike to change the rear spring and they spilled all the gasoline all over the bike , messing with the paint. they didn't do nothing about it. read more

Fast, friendly, knowledgeable, and great prices! My new place to buy tires for the Harley.