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    Five Star Auto

    1.0 (1 review)

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    City Auto Sales

    City Auto Sales

    (11 reviews)

    This was the worst experience ever. I negotiated for a car online. Provided my own financing and…read morethey never would send documents. Lied about overnighting them then told me they can't. I had financing and a check on the 7th of July. I told them I needed to pick the car up Saturday or Sunday as I was traveling to pick it up. They kept promising documents. I kept supplying proof of financing and the I kept getting oh we are so busy we haven't gotten your documents out. I was very clear about that I had small window to pick up the car. It was going to be my daughter's first car. We were so excited. They didn't hit any deadline I stranger for my son or wife to pick up on the 13th or 14 th max the 15 the and they never went document an and then I was out of time. We had taken the day of work it was a 7 hour drive and they weren't going to have it ready. Even though we had comments payment they had confirmed the loan themselves. They never got it done. The sales man Ari lied through the whole process. I provided him everything he asked for and nothing ever happened. First is spoke to the sales manager then he was out it the next day and they couldn't help me. They were too busy selling cars to send out documents. They actually said that. My poor daughter was so excited only to have her hopes dashed. I offered to put a large deposit even for the whole car amount on a credit card until they got the credit card. If I could give the review a zero I would have. My wife and I are both banking executives and have never seen anything as bad as this and we have dealt with dealerships for years. Next I will post all the communication lies from the dealership.

    The reviews here are fake and false - Beware. I submitted an email and online inquiry on a vehicle…read morelast night. I never got a call or email back the next morning. I called and they said they didn't get my inquiries. I then was handed off to another representative. He had issues getting my VIN information said he'd text. Never texted. I then called twice and no answer. Imagine having problems with a vehicle post purchase or not getting your tags?? These guys are totally unorganized and unreliable. Would not do business with them

    Five Star Auto - car_dealers - Updated May 2026

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