Highly recommend them, they were honest and couldn't get out immediately so they recommended Mark…read moreTownsend RV and they were great. Great when the community looks out and works together. Thank you, John

took my Big Tex trailer in for brake service and Jason recommended replacing the entire electric…read moredrum brakes with a new disc brake system. Best move I have had done, we haul very heavy loads on this trailer. It now stops on a dime. Thanks Jason and crew, more people should get this done on there trailers, definitely safer than the factory brakes!!

On October 16th 2025 a repairman came out to look at our heater. He informed my husband that the…read morerelay board would need to be removed to access the relay's on the back of the heater and do to that the fee would be $445.00. The heater worked for just a short period of time. On December the 9th they came back out and this time the owner came as well. My husband was told that this time the whole board needed to be replaced and would cost another $480.00. I spoke to the owner and he stated they would work with us and he thought he had a board at his shop he could use and would call the following Monday to work out a day to return. Never got a call waited a few days and still no call. I called the office and a lady answered and stated the owner was out on Monday so that's the reason he failed to call. We have not heard from them since. It's my belief this business is just out to rip good people off. I do not recommend the for repairs.

They did a wonderful job resealing and recoating my roof on my motorhome. Joe and his crew are…read moregreat. I highly recommend them.

Office and techs were amazing in getting my mother in laws ac fixed quickly…read more Highly recommend them!

Last October a windstorm 'cleanly' detached a post from our awning. Self-tappers were pulled out. I…read morecalled WE-RV (?) and they sent out MarkTownsend. Got an estimate for $300, which I thought pricey, but had the work done anyway, He had his son with him, who he was training. Work was completed in about 30 minutes. I thought problems over. A few weeks ago the top three had popped out. I called back, not realizing it had been 8 months. I was told it was covered for 90 days, and would cost a $130 fee to come out to check. To be brief, I was told the $130 fee non-refundable no matter my decision. She told me he'd be in park working on other RV's and could stop by. I asked if she could lower fee. No. Since, I've spoken to several relaible vendors. ALL would wave estimate fees, in fact, would give a free estimate. One came widely referred and will do the work for $100. Total.

Bill is the greatest! He does everything, is reliable, and kind. I had a propane leak and was…read moresleeping in sweats and a beanie because it was so cold. I called several different RV repair places and not only were the prices astronomical, they told me that I had to wait a week. While I understand people being busy, I wasn't upset just freezing at night! I came across Bill's number and he said "I'll be right there" He showed up like he said he would and I was back in warmth in no time! Great customer service and an honest man that isn't just about the $

From the owner: roof reseals-awnings-roadside assistance, plumbing, HEATING/AC, generators, electrical,…read moretroubleshooting, axel service, brakes.

Great experience with everyone from the front office to the guys in back cutting and packing parts.read more

Went there to utilize their dump station, the staff were very friendly when I called. Will…read moredefinitely go there again.

They are an awesome company. Joey takes great pride and always communicates with his customers.read more

If you want your RV sitting in a lot for months, take it here. She has a couple of her hired…read moreworkers, but most of the work on my RV was done by off-site guys. She had my generator removed my the "almost" mechanic from next door and another fellow from down the way. Neither of them know sic @ generators.. Instead of disconnecting the cable from the batteries, they cut it. The collision damage was repaired very professionally. Again, it was farmed out to some young man moonlighting from some other repair shop. She rammed into the back of my RV, and never paid for, nor repaired the damage. It was impossible to contact her. Her daughters, friends or whoever would answer the phone meet me at the gate, and they would always meet late. THINK TWICE BEFORE YOU TAKE YOUR RV TO THIS SHOP !! THYS DON'T KNOW WHAT THEY ARE DOING.

We phoned Ray and he scheduled an appointment immediately to repair an electrical problem in our…read moretravel trailer. He arrived the next morning, diagnosed the problem, and replaced the part within 2 hours. Ray was punctual, professional, and a really nice person. We could not be more pleased. He will be our go-to when we are staying in this area.

That horrible feeling when you are away from your home turf, have a problem and don't know where to…read moreturn! That was me yesterday and today I'm at ease after dealing with Ray at CGR. Over 40 years in the RV biz, and it shows. How often can you find a RV mobile repair service with an actual certified technician (RVDA and RVIA) for solar and total RV repair. My issue might not be completely resolved, but we eliminated all but one possibility, and that was a huge help. The answer hopefully will be known in a few days. But I wasn't pressured to spend more money without Ray being certain. I was in Idyllwild; he came to me from Hemet. I trust him. If I have need for more services, I'll surely call Ray at CRG.

I would comment on the quality of the work but after 3 to 4 calls of hold for 5 minutes or more,…read moreright to voicemail with no return calls and immediate hold, I was never able to see what they can do. I am getting prices to remodel my bathroom in my fifth wheel and figure if they don't have time to talk to me they sure don't have time to help me. I figure they would be one of those companies that take 3-4 months or more to do work. Sorry guys, tried to give you an opportunity to be my service center but I do not have the time to sit around and wait for you to answer or beg you to talk to me. I will just move on to the next phone number.

I had an amazing experience with Marcus. I was camping at Idyllwild campground and lost power even…read morethough I was connected to shore power. I called 2 mobile RV techs. One didn't even bother returning my call, the other said I was out of his area. I brought my camper to RV Masters and it was a simple fix. Marcus didn't even charge me.