Five Guys is the ONLY chain restaurant I would buy a burger from. When you order here, you always know what you're going to get. Not the best burger I've ever had in my life, that said, probably the best burger you can get from a chain restaurant. Love the fries and their peanut butter Oreo shake is amazing. Always clean and friendly service. Price is higher than McD's or similar but the quality and taste is tons better! read more

The burgers are ALWAYS on point, consistently the best burgers around. I don't normally like fresh cut fries but theirs are top notch. Free peanuts are a fun bonus, especially for kids. read more

You could improve the food and lower prices and you could keep your bathroom cleaned and you could also improve your customer service better

Food is great and you get a lot for the price. The lady at the front was amazing it was our first time here and she was so nice to explain the menu. Great music but wasn't to loud that we could still talk with out yelling at each other. Kid approved 11year old loved it read more

Five Guys - Cheese burger fries - Burgers Near Me - Williamsport, Pennsylvania

Burgers and fries are amazing, portions are huge, prices are embarrassing. I love this place but when 4 people can spend $80.00 on burgers, we'll it hurts my feelings a bit. Lol. Great spot for lunch without the kiddos. read more

I had five guys in media pa really tore up my stomach the burger fries then the milkshake but mainly the burger &Cajun fries never again

No. Just no. I cannot say I was impressed with anything. I give it a second star because the guy who waited on us was okay, if a little inpatient. So, we'd never been to a Five Guys but had been repeatedly told the burgers were very good but way too expensive for what you get. Having been there, I'm more inclined to wholeheartedly agree with the second part but not with the first. Cut to the chase: 3 burgers, 3 fries, and 3 drinks (two of which were shakes): $53. Had the burgers been remotely memorable or the choices of things to put on the burgers interesting, there is still no excuse for the price of that meal. There is simply no justification for it. But the burger, while not bad, was NOT memorable. And the choices were absurdly uninteresting. One kind of cheese? If I'm ordering mushrooms, no matter how not fresh, I don't want American singles. Gotta go Swiss. But you don't have that option. I mean, i could have ordered what amounts to a Whopper Jr., but then I might as well do down the street and order the actual thing for cents on the dollar. They have signs comparing themselves positively to Ted's Montana Grill. I suppose that's because not many people have been to the latter. I have. Five Guys doesn't hold a candle in quality and Ted's isn't near the price. The decor is bright white tile on the wall with clown red offset. Just personal taste, but there is nothing welcoming about that. It's cold and stark and feels like the offspring of an old time soda fountain and a subway bathroom. The fries were just okay and the shake unmemorable. The prices for "meh" food is absurd and borderline theft. I promise, they will not get a second chance. There are vastly better options, and I won't be back. TIP: If you don't mind the drive, try Odd Fellas in Lock Haven. It's there about a year but better than Five Guys in every way (including price). read more

Five Guys is a place that I don't go often but when I do I absolutely love it! The style of the restaurant fits the food vibe and it's an awesome "old school" diner. The burgers, fries, and milkshakes are amazing but it is just a little pricey. read more

From 8:20-9:00 pm, only one employee was working, other than the manager that popped out, put his gloves on, then immediately took them off and returned to the back in less than a minute to leave the employee (Ali) there to deal with several in store and door dash orders. Multiple people were waiting. There is obviously a problem with managers and/or other staff taking advantage of their status to leave the lower man with a load of work. I want to give this store 1 star, but Ali was beyond above and beyond. As soon as I walked in I could see him surrounded with cooking burgers and tickets, fryer smoke piling up. He asked if I was picking up or ordering, I replied, "ordering, but take your time." He then asked how many patties I wanted, threw them on, ran to the back for more, threw on more gloves to tend to the other orders. I was surprised by his bright spirit when he had the opportunity to take my order. In the 40 minutes I was there, he must've completed atleast 6 full orders ALONE. I left and he was still bouncing around. The food that he alone made me (bacon cheeseburger, fries, and milkshake) was all perfect. There is an evident problem with what is going on here. Ali deserves to be in charge of all the other employees that were obviously taking it easy. Seeing that manager come out and leave without doing a thing was truly disturbing. I was impressed and inspired with Ali's performance, and so disgusted with the lack of support I had to ask his name, and had to write this review to vouch for his promotion. read more

Clean and busy. Had to wait about twenty minutes fRom in the door to receiving our meals. Great burgers and fries. A lIttle pricey, 27.00 for two small burgers, one small fries and two sodas. One of the woman behind the counter was a little annoying, yelling that the staff was doing a great job and then whistling along with the music. However, would definitely recommend this place. read more

Food is excellent, the place is clean, the staff is welcoming and efficient. No complaints!

For all the hype, I just wasn't impressed. Don't get me wrong, the burger was very good. Not 'I need to call my mom and tell her right now' good, but very good. The fries were good, although nothing super special. The staff seemed nice. No huge complaints there. What throws me off is the price. The place has the look and ambiance of a fast food restaurant, but charges sit-down prices. It just leaves me feeling confused. Five Guys looks and feels like a Wendy's or Burger King. Yes, the burger is better than something served at the aforementioned places... but not enough to justify it being literally 2 or more times expensive. If I want to pay a lot for a burger, I am going to go to The Bullfrog and have a great burger and fries, along with a great beer in a location with great ambiance that supports local business. read more

I just ate Five Guys for the first time. I was expecting more. I must say the hype does not match the food quality. I would never bring my grandmother here for two reasons. One, I'm afraid she would slip on the greasy floor. Two, Wendy's makes better burgers. read more

I had a Five Guys Burger for the first time and it was a great experience. The open kitchen provided entertainment while I waited for my food. The atmosphere was live w this hometown feel. When I got my burger it had two parties extremely juicy for a well done burger. read more

Five Guys - Bacon cheese burger w lettuce, tomato, mayo, ketchup, and mustard. - Burgers Near Me - Williamsport, Pennsylvania

Love 5 guys burgers.. but have to speak on the employees working there today. Unbelievably friendly and upbeat. Was a refreshing change to have someone with a genuine smile greet you. read more

I'd give the meal four stars but the prices are WAY too high for what they are. Fries were a little too salty, but I know deep down Keith Wilcox and sons potatoes had much more potential with less sodium. Still, too expensive. read more

I love their fries and they give you plenty!! I also like that you can order everything just the way you like it and it is ready when you are. Really great shakes too. read more

The BLT's are among the top 5% of all BLT's. However- six pieces of bacon they use- yes 6(!) is excessive so I order 3 instead. The sandwich is wrapped up in foil thus gently warming and merging all components of the sand which. This result is a dang good sandwich. My husband ordered a hamburger knowing full well there were 2 patties on that- thus slipping by the food censor(me). Prices kind of salty- if you have teenage boys to bring here you may wish to visit the bank first read more

I came here with my son around 4:30 today, and my son ordered a hot dog. I was made aware that they were out of buns, sure, no problem there. However, when I told the (what I assume to be manager (a man with a gold chain and tattoos)) that I would like a hamburger bun, I was given a tin with a hot dog sloppily thrown inside and no bun at all. I had to assemble the hot dog for him which was just inconvenient to do, it's fine, things happen. The food was good as always, however, the bad review comes from watching this man be rude to not only me, but other customers in the store. Finally, when the man was blatantly rude to his (what I assume to be) teenage female coworker, I wanted to make sure his store was made aware of his behavior. Being mean to a female coworker who is asking questions and doing a better customer service job than the manager, is not acceptable and was so unfortunate to see in today's day and age. Five Guys, do better at who you are hiring as a role model. read more

Great shakes, burgers, and fries. Excellent, consistent service from the staff here. PB + Oreo Creme milkshake for the win.

I don't usually write reviews but I always get great customer service when I get five guys here. The employees are always super friendly and caring. I went in tonight to pick up an online order and left feeling happy with a smile on my face, something that happens almost never at other fast food restaurants. If you want good food and a positive customer service experience this is the place! read more

Be sure to double check your receipt before walking away after paying. They deleted a burger off before we paid, so when our food came we were missing a burger. We did have a party of 7, so we had a big order. We reordered and paid for the missing burger, and after 15 minutes it was finally ready, but was still wrong. read more

It's good. But 2 burgers and some frys for 28$ is expensive. I'd eat more often if it was more reasonably priced.

Always love 5 guys. A bit pricey, but the food is amazing. I also got the shake this time, Coffee,Salted Carmel and Bacon...YES I SAID BACON. sooooo good with my custom bacon cheeseburger and omg the fries....love. read more

This place is really clean. And they cooked the hot dog to perfection . And the crew is just so friendly and all they do is smile. Too bad I'm only here for another night, I wish the one by my house was like this one. read more

I love 5 guys and appreciate the seasoned fries and great attitude of the staff at each location I visit. The burgers are good but the price of the little burger is creeping up beyond inflation, I think. Please do not compare 5 guys to In'n'Out; too different. read more

All I have to say is MILKSHAKES! This location has them, and with like 10 flavors you can mix and combine together. OH, and if you're feeling crazy, you can even add bacon to them! WTF?! I did the bacon with salted caramel... omg best shake ever! And of course with the best burgers and fries of all time. Get the burger, fry and shake, then free up the next couple hours of your day, because you'll need a nap! Go. Enjoy the happy crew working their "buns" off! read more

$15.30 for a bacon cheeseburger with a regular size fries.. What is actual life anymore. Just throw a 10 dollar bill out of the window on the way there. It's basically the same thing. read more

Very good burgers and fries. I enjoyed them when I was there. But the atmosphere was bad, very heavy loud crappy taste music. I thought I was eating at a dancing club. I will go there for take-out next time, definitely not dine-in! read more

I'm a huge 5 Guys and Fries fan and the burgers are great. My rating is based on their fries...be sure to request minimal to no salt or that is all you will taste. Seems they have a heavy hand with the shaker and no it was not an isolated incident. I now request minimal salt and that is a successful fix for me. read more

Very inconsistent. If I pay for a large fry, I want a large fry. This place isn't cheap price wise so I would expect them not to be cheap with the fries. Also, the employees look miserable. I've been to other Five Guys restaurants and have never seen such a miserable staff. read more

I stopped there on Friday, 05/10/19, at about 12:30 P.M. I have never been treated as wonderfully by workers as I was by the three ladies working there. They were the nicest and friendliest that I have encountered in a long time. Even if the food was not very good, I would come back there just to be treated like that. However, the food was great, too; so, that makes it even better. I don't go through Williamsport often; but, when I do, I am definitely stopping there. read more

I'm so glad they opened up a Five Guys in Williamsport! The burgers here are the best in town no question about it. Food prices are a little above what you would pay at Wendy's, Burger King or McDonald's. And the nice thing is you can get milkshakes if you like them. This place definitely wants to contribute to America's obesity considering the regular burgers are all double patties. I'm glad the lady at the counter told me about that my first time there. So I was smart to get a Junior bacon cheeseburger, I might last a day or two more before I die of heart disease. Be careful not to get the large fries because the small one is already so much they throw a lot of extra fries in the bag it's overflowing. They call it five guys but there was probably at least eight or nine guys behind the counter serving and making food, but it still took a while to get the food. Not too bad but about a 10 minute wait. read more

Five Guys - Five Guys - Burgers Near Me - Williamsport, Pennsylvania

The food was excellent. Prepared exactly the way I wanted it. The service was fast too even though the place was packed.

Thanks a lot Williamsport crew.You guys suck.l used to love five guys when I lived in Harrisburg,they never messed up.A few weeks ago we ordered from you for a group of us and your fries weren't cooked all the way through, totally cold in the middle.Last night I got a few bites into my burger and I see pink, like y'all barely made an effort kinda pink.So thanks to you I've been up half the night sick to my stomach.And don't tell me it wasn't your burger because I didn't eat anything else yesterday.You've lost a customer.I won't be back unless it's to the Harrisburg branch where they train their employees correctly and don't rush orders out. read more

The food here is a giant step up from fast food in the area. The burgers are big and the quality is great! The milkshakes are incredible and there are so many different variations to choose from. The atmosphere is cool! The place is always hopping,the open kitchen is cool and the peanuts while you wait is a nice touch. However some gripes I have is the price is a bit high. My mom,dad and I all got a cheeseburger,french fries and milkshake and the bill was almost 50 dollars. That's a bit high for a run of the mill burger joint. Another gripe is the fries could have had a little more personality. They were all droopy and greasy in the cup and they're just your average carnival fries,I don't think a cup is the best way to serve french fries,personally I would rather have have them toss the fries in the bag and not bother with the cup. But I think the restaurant is pretty decent,price is the only thing keeping us from returning frequently. read more