This is a new burger joint in Southern California. I always look for a burger that can top In-N-Out's. The Cheese Burger was good. They offered a lot of free toppings for free. The taste reminded me of a good home style burger you make during the summer. A lot of fries, enough to feed two or three people. So share and save a little cash. I was disappointed with the high prices. Maybe it is to offset the free peanuts they give for free. Although the burger was more filling (because of the size) than a double double at In-N-Out, the taste did not surpass In-N-Out's superb taste. You must try this place at least once to make a decision for yourself, but in the long run, I would stick with In-N-Out and save some money. read more

3 Stars Sooooo muchhhh hype....that I finally had to stop by. Service: everyone working here either is good at faking it, or they really enjoy their job. Service was just average though. Food: the Little Cheeseburger "all the way" was good, and the fries were ok. Only problem was that either the meat was small this time or they were just sloppy about throwing the burger together b/c the 1/4 of the burger was just bread.....probably just a fluke though Misc: inside was pretty clean and they had some outside seating. You can help yourself to peanuts while waiting for your food. Even though it didn't live up to the hype, I already learned that only 10% of places ever do. I know I'll be back to Five Guys again, but this one spot is far from where I live, so it probably won't be to this location... read more

A new burger chain has been popping up all over SoCal recently - Five Guys Burgers and Fries! I headed out to the one in Valencia this weekend expecting an In-n-Out Burger ripoff joint, but the similarities to In-n-Out stop at the red and white design. Five Guys regular burger is actually a double cheeseburger with your choice of mayo, ketchup, mustard, bbq, steak sauce or hot sauce, as well as lettuce, tomato, relish, grilled onions, green peppers, and grilled mushrooms. While it does appear messy as hell, the burger holds together great, and has a very unique taste! The fries are natural cut and not really my thing, too much skin ruins a french fry for me...but luckily Five Guys also serves all you can eat peanuts for free! Overall Five Guys is definetly worth a try, the burgers taste like fatburger with a little more flavor with the wide variety of toppings. In fact they sell a veggie sandwich that is pretty damn incredible if meat isn't your thing. The only thing i'm wondering is how long until the city of Los Angeles outlaws the free peanuts for fear of allergies... read more

The burgers are awesome!!!!! The best in SCV. The fries are just OK and the ambiance is just OK. I will definitely be going back for the burgers read more

Been here aprrox three times and that was enough for me my experiences were forgettable...but not for my wallet they are to expensive in my opinion. I went back the two extra times to see what I was missing from all the hype and I just did not find anything worth going back for in the future. The peanuts is my favorite part of this place but the food was always like I said Ehhh forgetable really. Best of luck to them but I would go next door to lazydogs for a much better buger and about the same price with a better atmosphere. read more

I'm surprised this place is getting an inferior rating to other burger places in which the others are worse in terms of taste and quality. I'm giving it 5 stars to counter this sham. This place is not the best, but it's better than most. The only place I know of that's better than this in terms of burgers is dog haus. read more

I would give this place at least four stars if they would TURN DOWN THE MUSIC! Several of my friends have gone independently and we all speak of this place as being notoriously LOUD and COLD. Foods great, ambience...not so much read more

Two stars (vs. three) because of the prices. You can go to about a million sports bars, taverns, even hip gastropubs around LA and the Valley for better burgers for the same or less $$$. And those types of places have table service and atmosphere (usually). This place features fast-food-chain-type service, fixtures and lighting. Which is fine, for chain-type prices. But when something is not any better than just OK yet is charging $16-20 (if you opt for a shake w your burger and fries), it doesn't feel good somehow. read more

There is no doubt that the food here is stupendous, but must you tell me that the large french fries is enough for two people? Not everyone eating at this location is from Awesometown, USA. Some of us have had FIVE GUYS in various locations across the country and know all too well how many fries come in the large. Don't insult me getting fatter, it doesn't help your repeat business. I'll eat the large order whenever the hell I want. In fact, next time I'm getting two. read more

I eat here very often, these are hands down the best fast food burgers you can buy.They have thick patties, customized to your liking and great fries.I do eat in and out also but their burgers are not even close to to Five Guys.I have also tried many other fast food restaurant burgers in Valencia and none come close. I am not fan of the plastic white interior of the restaurant but it's fast food what can you expect. read more

Stopped in for a quick bite while at the mall last night. Good: -Little Bacon Cheese Burger was delicious, tasty with a soft yet sturdy bun and real flavorful bacon. -Fries were hot and crispy and just the right amount of salt -Good selection of iced teas -FREE peanuts to snack on while you wait for your burger -Friendly staff -Clean place overall To Improve: -Nearly $12 for a single patty cheese burger with some bacon, a small fry and small drink???? I can get a double-double combo at In-n-Out, though without the bacon, for about half that much. Yes, they make a good burger here, but not $12 worth. Overall, I would have to both be at the mall AND really craving a burger before I would come here again. Not at all because of the service or food quality, but strictly based on price/value. Go try their burgers & fires, they make them pretty darn good, but your wallet will feel a hefty bit lighter when you are done. read more

The food was decent, but BEWARE it's kind of overpriced. ($$$$) For one person who orders a burger, fries, and drink it will cost over $20. If you bring a big family it will be pricey, but that's just my opinion. It's only special occasion when I come. For example a date or etc read more

This establishment in my opinion is way overrated and overly expensive. This place was dirty disgusting and lacked basic hamburger flavor. We ordered a little hamburger, a little bacon cheeseburger a small fries and regular drink...$21!!!#notworthit. In and out still remains supreme leader of the burger wars read more

I went in to Five Guys while I waited for my eyeglasses, (1 hour wait), so I was craving a decent price sandwich and fries. I made a good choice. Went in and ordered the Vegetarian Sandwich, which I had no idea what I was in for. I also got small cajun fries. I saw a teenage girl preparing the sandwich, and I must say, I was pleasantly surprised. She grilled all the veggies to perfection, the mushrooms were amazing and so were the onions. I was going to complain that my cajun fries weren't as hot as I like them, but they were at a decent temperature. They were also so tasty, that I didn't want to stop eating them. I recommend Five Guys. The staff is friendly and they really know what they are doing. The restroom is very clean as well. read more

Five Guys has great burgers and great fries. They are definitely a cut above your typical fast food joint. Unlimited toppings are included with each burger like lettuce, grilled onions, jalapeños, etc. there are a solid 12-15 options. They also have unlimited peanuts that you can munch on while waiting for your order. The soda machines are those newer Coca-Cola Freestyle machines that dispense dozens of different flavors combinations. On my last trip I ordered a double bacon burger and regular fries. I topped the burger with lettuce, tomato, grilled onions, ketchup, mustard and jalapeños. Oddly the jalapeños weren't spicy but the burger was still very good. There happened to be an entire football team there in front of us so it was a bit packed but they turned out the orders pretty fast and the wait wasn't too bad. Overall it was a very good meal. I would definitely come back. read more

Ehhh... Nothing special. I won't be running back anytime soon. A bit pricey, I expected a better quality of bacon would have been used considering all of the hype The Cajun fries didn't meet my expectations. The Habit wins hands down.... read more

Food is decent, but don't come here after 8 PM (2 hours before closing). After ordering, we spent the next 15 minutes watching our burgers burn with no employees in sight. When we got home, our burgers had something on them, not sure what, but it wasn't what we ordered. The fries were still good. read more

Great food, just a little pricey. I got a cheeseburger (which is actually a double cheeseburger) and my son got a hotdog. We got the "Little" fries which is huge and 2 regular drinks. Out the door, it was just over $19. A little steep for what we got, but not bad enough to keep us away! Parking can be tough. But, in the end, you can't beat the food! read more

First thing I noticed was the basic menu. Very nice that they keep it simple. The place was clean and the staff were very friendly. When the burger came I thought this burger looks home made. Let me tell you our tastes like how made to, right to the last bite. The cajun fries were also very tasty. I will definitely be coming back read more

Five Guys - What the joint looks like while they cook for food - Burgers Near Me - Valencia, California

They only filled the milkshake to 3/4 of the cup. I brought it to his attention and he says, "oh, you want me to fill it up more". yes, please fill the cup. He put a little more, but still didn't fill it up. I decided not to make a fuss and drink the WATERY milkshake. Then he goes back and starts complaining to his coworker about me wanting a full cup. Smh As if there's something wrong with me wanting what i paid for. The burger was extremely sloppy and looked thrown together. Waaaay to expensive for such poor quality read more

Way too expensive for a glorified Wendy's burger Fries were burnt Once and done for us Twenty dollars for two burgers and lousy fries read more

The staff is super nice and always helpful! The food is some of the best fast food!! Prices are a bit higher, but they don't charge you for each topping or mix in (for the shakes). read more

Disgusting food. My first time here and the vegetarian sandwich was soggy and tasteless. The shake was very sugary and watery. Paid over $13 for worthless food. This would be my first and last visit. read more

I like this place, a lot of in n out fan boys seem to hate it. I like in n out too. There really isn't that much of a comparison in my opinion. They are completely different flavors. But I have to say, on the beef alone, this place is very good. The big appeal of this place is that you get to customize your burger with whatever ingredients you want from their dozens of toppings. I got the works or whatever they call it and added BBQ sauce. The BBQ sauce and the meat intermingling in my mouth really made it for me. I think the fries suck. Also, I eat a lot. If you have two people split a small fry, they give you too much. I'll try the cajun style next time. It is easy to say that this place is expensive, but if you compare it to a place like islands, it is cheaper and you dont have to pay tip. You just dont get a server. Anyways, it is kinda pricey but you can plainly see the board with the prices and can leave the store if you dont want to pay that much. The place is crowded as is everything that is new in Santa Clarita. (I lmao'ed about chick fil-a being packed, because it is a pretty common place) My suggestion: get a coupon before trying it out for the first time. Oh and just get the little burger unless you regularly eat 4000+ calories a day. The regular burger is probably not consumed by the "Healthy" demographic. read more

Yeah this burger joint is overhyped and pretty expensive considering its quality. Just go to In-N-Out

This is Southern Cali where the #1 tasting burger joint is In n Out but Five Guys Burgers & Fries comes close but to no avail. There fries are similar to In n Out's but with the skin on. The burgers are smaller and a bit overpriced for their size. The staff is always eager to help and clean. I have to say the free peanuts do make add value to their establishment. Overall, its a good break from having another burger joints items but ill stick to In n out. read more

Our most recent trip here (1/11/17) was disappointing. My cheeseburger tasted yuck. After the first few bites I commented to my DH, & his burger tasted the same. It didn't taste like the meat was "bad," but definitely did not taste like a fresh, quality burger. We've had really good, as well as mediocre food experiences here. After this experience, We won't be returning any time soon. read more

I don't understand why people like this place. Their burgers are greasy and messy and their fries always taste burnt. I love me a good cheeseburger and, I'm sorry Five Guys, but you SUCK! read more

Burgers was a slop and fries were soggy. Asked for fresh ones and they replaced them with another set of soggy fries! Yuck! Ended up throwing up an hour later while my friend got diarrhea! Never eating there again! I don't know what the hype is all about. Sticking to In N Out. read more

My husband and I eat at Five Guys all the time. The food is always amazing and they have the best Cajun fries anywhere. Most importantly, the staff is incredibly courteous and helpful. Recently, we had an experience where our food took a little longer than usual. I believe they were a little backed up, which is typical for any restaurant. The big difference with Five Guys is that they really care about you as a customer and want you to have a great experience. The fry cook upgraded our fries for free, and then the manager gave us a free milkshake, because they were so sorry our order took too long. You don't find customer service like this in most burger chains. Definitely go to Five Guys! read more

I can honestly say, that I enjoyed having 5 guys in my mouth today.

The problem with hype is that it affects people in two ways: 1. You buy into it so much it clouds your judgement. 2. You have such high expectations it's impossible for the product or service to deliver. I think hype is responsible for 5 Guys Valencia's mixed reviews. I also think that reviewing establishments right after opening for business is unfair due to (in this case) the number of patrons and growing pains. So I waited awhile and finally went to 5 Guys yesterday. Disclaimer: I never read any 5 Guys reviews on Yelp or other reviewing sites. I have read positive comments on sports blogs I frequent so when I drove past the Valencia mall and noticed 5 Guys I knew I had to give it a try. So four weeks later here I am. My first impression was "wow!" the menu is just hamburgers and hot dogs. I like hamburger restaurants that keep their menu simple. These burgers must be great because they are not focusing on other entrées! I ordered a cheeseburger, fries and a soda. $11.50? My soda should be a beer for $11.50. I configured my burger to make it as simple as possible so I could actually taste the meat and not be overpowered by other flavors. Lettuce, tomato, pickles, onion and ketchup on the side. I took a bite and was pleasantly surprised. 5 Guys burgers seem like they are hand made. I don't know if they are or not. They do not offer the option of how you want it cooked but their well-done burger was pretty good. It wasn't dry but wasn't juicy either. Two fairly thick patties with some flavor but still a little bland. If you order "the works" and then say the burger was sloppy/messy, uh, what did you think you were going to get? Many options for toppings is great for people who appreciate it. Plus you could try different versions of the burger until you get it right. I'm not much of a fry fan and 5 Guy's fries did not impress me. I'm probably not the best judge of fries. Wish they had great onion rings like The Habit does. Comparing 5 Guys hamburgers to In N Out is like comparing apples and oranges. The only comparison is their small menu mostly dedicated to burgers and customer service. Speaking of customer service, 5 Guys tries really hard, actually too hard where it appears to be a little phony. I still like it better than going to other chain hamburger joints whose employees seem disinterested. I arrived at 12:30 and there were 3 people ahead of me. The line went fast and the food was delivered quickly. Nice. In summary, the burger is okay and different than others in the area. The price of the fries and drink are ridiculous... I could get ripped off across the street at Islands. Loud atmosphere with employees that are trained to be overly assertive. I truly believe 5 Guys intentionally dupes the newbie into believing the "little burger" is for kids and not just a single patty burger. I don't like that. When I come back, and I will (the location is at the mall so it's very convenient when shopping), it will just be for the burger and nothing else. read more

The burgers were good but the price does not live up to the presentation. It tastes like a typical burger and I am not saying it's bad but the price is too high. The best option would be to go to in n out if you're looking for a burger as good as this one but cheaper. read more

Quick service. Burgers are great. But the best reason to come here, hands down.... CAJUN FRIES!!!!! Amazingly good... Can't stop... Dayum Dayum Dayum!!! read more

great burgers! very similar to in-n-out except for the fact that you can customize your burgers more along the lines or fudruckers style! I also tried the Cajun fries which were good.. but couldn't compare to the normal fries since it was my first time there! read more

The restaurant is decorated with all sorts of awards they have won in other cities as if to brag that they make the best burger and fries. The burger was ok. The fries were not. They just did not taste good and I rarely say that about fries. The staff was not very friendly especially for a new business in town. I like that they put toppings on the burger like mushrooms. It has counter service and they call your number when the food is ready, The restroom was ok. read more

$13 dollars for a bad meal. Only thing good was the soda. Burger was bland and fries were bland as well no flavor stuck out.

HORRIBLE!!! The griller handling the raw meat held the raw patties, then started handling the buns and fresh veggies. Cross contamination occurred which can cause people to get sick. Thankfully that was not my order. Burger was soggy and tasted below mediocre. Wait time was 38 minutes. Such a bad experience. It was my first and last visit to a Five Guys Burger franchise. read more

Our first and last time coming here. The food was way to over priced and it was disgusting. The cheese tasted like plastic and place just looked dirty. The potion size was small with the amount of money that you pay. At least put fries with the burger for 9 dollars. read more

We used to really enjoy five guys as a competitor to in-n-out, but they really have priced themselves out of the market. When we went in tonight, many other nearby restaurants were packed, but not five guys. Very few people. We ordered our food from a very cheerful and outgoing crew, but they got our order wrong. The hamburgers and hot dogs were okay, but certainly not work $7 each. The fries were awesome as usual. Given the what seems like much higher prices, meh sandwiches, and errant service, we will not be returning. read more