Came here for dinner with my neighbor last night. Since it's attached to a mall, parking was pretty dreadful at 6:30pm. But, I like walking, so it's all good. We walked in the door, and were immediately at the tail end of a line. When I'm not in a hurry, I'm okay with lines, it means the place is doing well. Good job 5 Guys of Valencia. Your doing well. I got up to the register and the kid looked at me expectantly, and I asked for a bacon cheeseburger and a large order of Cajun fries. Total was thirteen and change. Kinda pricey. But, it was 5-guys, each burger is actually 2 burgers. I followed the counter, and picked up my bowl of peanuts, and head outside for a table. It was a nice Southern California evening, about seventy degrees, and the sun was setting. I put my sunglasses on as I ate peanuts. My neighbor came out shortly after I did, and we both ate peanuts in the sunset. We waited a bit, and I realized that there wasn't breaks in the music while the people called out numbers of orders. So I decided to check in on the orders. I walked in just as they called my neighbor's number. Mine took a bit longer as they had to make the fries, and add the bacon. I waited a bit and they handed me two grease-spotted bags. I took them out and placed them on the table my neighbor and i was sitting at. We opened up our burgers and first off I noticed no 'stuff' in the burger. No lettuce, no tomato, no onions...just two patties and the cheese. Hey...not even any bacon. I wrapped it back up as best I could, and walked it back into the place. I told the guy ' There's no bacon on my bacon cheeseburger?' and the guy winced, and quickly grabbed a bunch of bacon out of their bacon cooker-doohickey, wrapped it in some aluminum foil and handed it too me. I took the bacon, and my burger back out to the table. Two stars fell off the review there. I left them in his bacon cooker-doohickey. Mental Note: I guess you need to ask for the 'stuff' at the counter when you order. I walked back out to the table I was at, and began to assemble my burger. The burger was good. Well seasoned, two burger patties, lots of cheese, and now, lots of bacon. But I think it'd have been even better if I'd added the 'stuff'. The Cajun fries were also good, and there was alot of them. The spice they used as seasoning was good, even when I applied vinegar to them. The one large order was more than enough for both my neighbor and I. Midway through our meal, the manager came out and checked up on people. Made sure everybody had everything they needed, and offered to get stuff if they didn't. I mentally fished the star out of the bacon cooker-doohickey, and reapplied it to my running tally. So, fight the crappy mall parking, see the nice manager, be sure to ask for 'stuff' when your order, make damn sure you get your bacon...and eat some tasty burgers. read more

Five Guys - Burger Sans 'Stuff' - Burgers Near Me - Valencia, California

I LIKE BIG BUNS AND I CANNOT LIE! Ok, so I maybe exaggerating a little... ;-) I've been to Five Guys Burgers a number of times, including in Alexandria, VA, where they started. While I enjoy their burgers, I cannot put them in my top 2 in Valencia. In-&-Out and The Habit are one and two, with Five Guys Burgers a clear third. There is a clear divide amongst my friends about who is tops, but let them write their own reviews. =) The cajun fries are my best reason for going there. My taste tends to require more seasoning for effect and their cajun seasoning fits that bill perfectly. The fries have been nicely cooked most of the time and are bigger cut than say a Mickey D's fry. Onto the burger. The standard burger is two patties, so you're definitely not getting cheated on meat. The meat, however, is not seasoned that well so it's not that impressive. Their catch is that you can order what condiments you'd like on your burger. There are too many choices for me to list, but the idea is that you make the flavor whatever you want it to be. That's a good thing, but does that make it any different than another place? I think this conversation I had with a co-worker sums it up best: Co-worker: My burger was great! Me: That's cool. What made it so great? Co-worker: I put relish on it and it made the burger amazing! Me: You mean, like Fat Burger? Cuz that's what they put on all their burgers. Co-worker: Oh yeah... Me: Alright! Congratulations, you made yourself a Fat Burger! Ok, clearly my co-worker and I have a good relationship or else he woulda tried to kill me, but you get the drift. ;-) Now back to the beginning, my other issue I had was with the bun. I uploaded some photos for visual aids. Their buns are either flat by nature or beat down in the assembly/wrapping, but it's really unappealing. In-&-Out never seems to have that problem, and neither do most burger joints. It's a shame because the bun actually doesn't taste bad, but it's flat as cardboard. It's like that everytime and I see it on everybody else's table as well. Nice buns are not just for slang. I expect this location to be busy for a while and I'd definitely go again. I'd also encourage others to try it, but I just can't say for myself that they are better than the rest. read more

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I've been wanting to check out the 'In N Out' of the East Coast for awhile since it started coming west. Plain setting, limited menu. Sound familiar? Well, it's better than In N Out, which I'm not a fan of, but not in all categories. For starters, to my amazement there are no shakes on the menu. It's water or Coke. That's your options. Fortunately, a nice plus is they have both Caffeine Free and Caffeineful Diet Coke on tap along with Coke Zero. They even have Mello Yello. Now how often do you find that on the West Coast? The burgers are OK. Nothing great. Five bucks gets you their large burger but it's really two patties. So it's like Burger King's Double Burgers except the meat is fresh here and you can tell the difference. Still, they make no mention on the menu that it's a double meat burger instead of one thick pattie. So that's a fail in my book. Bun is standard issue sesame seed you could get anywhere. Too pricey for what you get. The fries are the star here and way better than In N Out or McDonald's. They're fresh cut, thick and fried in peanut oil. Which makes perfect sense since they're from the DC area and right near the Lower Eastern Shore and Thrasher's fries. Which if you haven't had those, you haven't lived. They're some of the best fries you'll ever have. These are close but not as good as Thrasher's. Still, I'd go back just for a large cup of these alone. Peanuts in the shell are a great touch and that'll keep me coming back too. But for burgers? Not really. read more

I'd heard all the hype about Five Guys when it was just on the east coast, so when it appeared in the Valencia Town Center, I was keen to give it a shot. Like others, I think I had my expectations too high. What I liked: -The generous size of the burgers and fries--I was more than full (which is saying something for a burger-loving 6'4" twenty-something with a big appetite) -The online ordering is super-easy -The fresh ingredients -The choices of toppings What I didn't like: -The ground beef just seemed bland--some extra salt or seasoning would help (I might try the A-1 next time). The cheese didn't have much flavor either. -Fries ought to be more crispy (obviously that's a matter of taste, but it seems like the fast food giants have done their homework and concluded that Americans don't want soggy fries!) -The "little" burger was so puny! We thought it would just be a single patty instead of a double, but it turned out to be this ity-bity piece of meat--not much bigger than a chicken nugget! -Price. Heck, for two more dollars over what I spent on a burger and fries at Five Guys, I could have taken home the reigning champion of burgers (with seasoned fries to boot), the widowmaker from Claimjumper. Additionally, they got our online order wrong on 3 (!) counts. How is that even possible??? I ordered and paid for bacon--there was none. I got jalapeños that I didn't order. My wife ordered and paid for cheese, but again, it was absent. I know these guys are new in town with new hirees, but if you're getting it to-go, you might want to check your order before you leave! read more

When I lived in WA Five Guys was like their answer to In N Out. (red and white?) Then when I moved back here Five Guys followed me.. DOH. Lol so anyway this place's concept is burgers with whatever toppings you want. The burgers are good but nothing special your money really adds up here and I agree with other reviewers you can get better, cheaper burgers elsewhere. I like their cajun fries, that you can't get at the local other options. And they also have hotdogs if you wanna mix it up. If you come here get ready to get greasy read more

The burger was good, but they screwed up all over. It took 15 minutes for us to get our order. We ordered a bacon cheeseburger, a little fry, and a small drink. We were instead charged for the burger, the little fry, and a regular fry instead of the small drink, a $1.50 difference. We did get the extra fry, but I thought the fries were mediocre so they're getting thrown away. We got our burger, which was supposed to have tomatoes, grilled onions and mushrooms, and bacon. It only had the tomatoes. They remade it and let us keep the screwup, so at least there's that. I won't go back. Maybe when they open one in Bakersfield we'll give it another shot. read more

Five guys as a competitor to in-n-out but they really have priced themselves out of the market. When we went in tonight, many other nearby restaurants were packed, but not five guys, very few people. We ordered our food from a very cheerful and outgoing crew, but they got our order wrong, meh burgers, and a soggy bun . . . everytime. We will not be returning read more

We were the first customers at 11AM. Very simple Menu. You decide what you want to add to your burger. I ordered the Little Bacon cheese burger. (The size was just right which was wrapped in foil. Juicy. Good with the grilled onions and grilled mushrooms and cheese). The regular burger has two patties... The Cajun fries was tasty. The regular size fries is good enough for 2 people. While you wait for your order you can munch on the Peanuts...and refill your drinks. The order was done right away. Everything was in a paper bag... you should eat your french fries by tearing the paper bag and just lay the fries on it...Kinda messy....need alot of napkins....not a good place to bring a date...but a fun place to bring family and friends. I have gone twice ..so it must mean it must be good...:) In and out or five guys? In and out is still my fave. But the hamburger patties of five guys is thicker!...homemade style. read more

Not sure about all these reviews giving 3 stars because of price. I guess none of them have been to Fatburger, Umami Burger, or any of the dozens of burger joints that charge $6-10 for a burger. Or, you still think you can get a gallon of gas for 99 cents. Seriously you're griping about $5 for a generous burger? I guess you're not a fan of the Fatburger with bacon and egg (about $8), or the Umami Burger (great burger, about 1/3 of the size, about $10), or even Hole in the Wall burger(about $10 for the burger). Not to mention The Counter, Apple Pan, all great burger places that are almost double this price. Anyways, enough of my rant on cheap consumers in Valencia. This is a jumbo-style burger joint with a great atmosphere, unlimited toppings, and I think, reasonable prices for what they offer. And, as a city, we need to keep places like this, unless you want every corner to be an Olive Garden, Black Angus, and Walmart. Fresh ingredients, great service, and a "Six Dollar Burger" at a $5 price. My only caution- the drinks are overpriced, and water is better for you anyways. Avoid paying for a $2 soda, and any healthy appetite will get very stuffed and happy on less than $10. If you like tons of toppings on your burger (and on the side upon request), this is your place. read more

This place is a hole. It's filthy at 11:45 AM when they only opened at 11. NO ONE came out and cleaned tables AT ALL the entire time we were there. They blare the music at you inside. I couldn't hear anything my kids said 'til they screamed it across the table. Don't get me wrong, i liked the music, but i would've liked to carry on a conversation during the LONG time we had to wait for the food. Speaking of which. It takes for ever to get your food...and then, the fries we got were only warm. WTF?!?! I waited for 25 minutes for them to make my food 'cuz there's only one guy cooking as the lunch rush approaches and they give me luke warm fries. Not to mention it was $21 for 3 sandwiches (tiny little patties like any other fast food joint...not like a quarter or third pound), an order of fries and NO drinks. My kids kept saying "but you get free peanuts". What the heck?? For that price, i should've walked out of there w/an entire box of free peanuts. For fast food quality food?? I will never again throw my money away on this joint. read more

It a low budget burger joint. I felt like I was eating in a restroom. Felt like they would have made the place looking cleaning if they removed the trash from the tables and floors... Oh did i mention the food was not good at all... read more

There was not one.. yet FIVE GUYS.. BURGERS AND FRIES! A compliment of quality engineering PRISTINE burgers nevertheless fries.. Proudly motioning from my footing across the landward parking area of the dining establishment.. whilst spot checking around, transforming my cyborg alternator wings.. downwards harnessed ever so closely hidden inwards my back.. Determined thereto figure out.. just whatever holds this neon sign's light inside my eyes.. Roaming round my hair o'er down my back, incognito..perhaps?Therefor, I gripped the cleaned paned doors.. Opening up the aroma of freshly cooked protein upon a hot grill.. SCRUMPTIOUS as I prepared thereto chow down, what appeared unto my scoping space digital eyes.. a FANTASTIC meal! Anticipating, clearing my throat,"(Ahem)" henceforth I spoke, giving my order.. The assistant worker placed in my order upon her gadgetry, gratefully smiling midst her polite expressions! Moreover requesting if I desired a small cup of H2o, I nodded my head.. pivoting my frame around about gathering the cup with my hands.. Onwards walking thereto the drinking mechanism.. within a picturesque visual of the fresh crisp clear H2o. Easily comprehended midst the explanatory displaying apparatus! Bewildered was I, as my prying eyes scoped the chef's creativity in displaying skills of a master creator.. MORE than just a burger therewith cheese.. Yet with the twisting of his wrist, flipping, slicing, patting, lightly seasoning amidst his focused thoughts upon making the BEST for the consumer.. therefrom the FRESH ground round of protein, pleasingly so! Sliding the order of soft lightly toasted buns enveloping a ENORMOUS automatically DUO moist protein patty's o'er laying with dripping hot cheese! A delight midst the palates taste buds delectable flavors.. blended well with whatever toppings chosen therefrom the massive sign.. Just for the patron,(Mmmm)..Until the last bit of portion! MAGNIFICENT! Thus mind boggled thereby the overwhelming feast of what I'd chosen, I motioned outwards head lining directly thereto my cyborg vessel's position harnessed within it's cloaked attire.. Alternating my automatic gliding garments into black leather tight fitted gear..activating my black cyborg cycle,"Begin.." Leaning up automatically, starting it's revving engine..blowing clear fuel outwards it's twin pipes..Two in one.. immediately my helmet glides around my head, as my cyborg fingers grip the chrome bars, leaping across the transforming seat.. alternating the colors..voice activating,"Ride.." IMMEDIATELY TAKING OFF IN HIGH GEARS.. PEELING DOWN THE PATHWAY.. DISPERSING AIR O'ER THE PAYMENT, FLOWING THE CYCLES SYSTEM.. WITH FIVE HIGH SPEEDS! (ZOOOOOOM!!!) Well Wishes, Enjoy! read more

This place makes In and Out look really bad!! Ok, I don't like hamburgers, at all! I usually go to a hamburger joint only if my husband is needing one. So that being said, I wasn't very excited to be there at all. Upon walking in it looked like any other hamburger joint, but this place was covered from floor to ceiling in all their bragging rights. "Zagat Rated #1 Hamburger place" Blah, blah blah. I was thinking geez, this place sure is full of it's self. It better be good. The menu is easy to understand, and all toppings are FREE!! Whatever you want! The food came out pretty fast and hot. The fries are great and so is the actual hamburger. Juicy and lots of flavor. YUMMY!! For a family of 4 our bill was $35, not bad. They have two size burgers. The small is great for kids or if you're not too hungry. I'm so happy this place is here!! read more

Was the burger better than In & Out's, yes. But it was $5.99 just for a hamburger, no cheese, no fries, no drink. You can get all that at In & Out for that price. The burger was great. It had two hand formed patties that seems to be a bit bigger than 1/4 pound. I ordered it with grilled onions, green peppers and mushrooms. To be fair, the price includes a lot of options, free bbq sauce, mushroom, peppers, grilled onions, bell peppers and other toppings. I had the cajun fries and was unimpressed, soft and under cooked. Theyalso have boxes of free peanuts. Bill was near $12 for a two patty burger, w/o cheese, cheese was extra, small fries and small drink. Not worth it. I'll stick with In & Out. read more

All American, greasy, cheesy, oily, sinful, savory, sometimes it's good to be bad and smothered with guilt delicious burgers! If that's what your appetite is looking for then have at it! Me, I try to be a conscious eater but sometimes even I just want a bite knowing I will pay for it later..calories, queezies and all. My conscience accepts this better knowing I half it with my husband tho :) A treat can be in a form of an ice cold beer, froyo on a hot, sizzling day or hey..a juicy burger with all the burps and whistles. Walking around the mall the aroma just nudges & lures me in. What can I say, we have a love/hate relationship. read more

Five guys is a little pricey but worth every single bit. Their burgers and big and fries come in big portions. The burgers are super juicy and plus you get any topping on for the F ! On the other hand the fries need a little work honestly dont get them. overall burgers are soo good ! read more

I had heard a lot of talk about Five Guys, so I was excited when this one opened. I have to say I was not impressed. The burger was good, not great, and I did not care for the fries. I sat inside the restaurant and it was too loud to carry on a conversation. To top it off, they are a little expensive for a burger and fries. I wouldn't go out of my way to eat here again. read more

This was my first go around with the Guys. My buddy hyped this place up so we were excited to get in there and try it out. The food was good but the place is going through the grand opening "honeymoon" phase where people will be stampeding in for a a couple of months. The line moved fast and we found a table with no problem. There are no trays here so everything comes in a to-go bag. The burger comes wrapped in a foil and that's a good thing because if you're like me, the first visit you'll order the "everything" burger to test it out. The fries were good but soggy. I like them crisp so let's see how they fare when the hype dies down a bit. I'll give them the benefit of the doubt because they just opened up. Going up against In & Out they'll fare ok because of the variety but In & Out will kill them in the long run due to consistently good quality and way lower prices. Good luck to the Five Amigos and let's see how they turn out in a few months! read more

So I wanted to try this place out after hearing that this place beat In-N-Out in the Zagat survey as the best burger. But alas, there were no Five Guys Burgers around my area until recently when one of my kids happened to have mentioned that we have one at the mall. I've been wanting to try out the food for awhile after finding out that we finally have one, but couldn't get to the place just due to the fact that there were other restaurants that my family and I wanted to go to over burgers. So finally, I was able to try one and my first impression was meh, I prefer In-N-Out better. The burger was ok and like a lot of the reviewers said, the cajun fries were too salty. I don't get why this burger joint get all the rave reviews it gets. I personally prefer In-N-Out and The Habit burger joints better. It's just way too overpriced in my opinion. I can spend the same amount or even less from the 2 burger places and come out more fulfilled in my stomach than I would at Five Guys. On to In-N-Out or the Habit now. read more

This place runs like a well oiled machine. Really good burgers and fries and they have veggie and BLT sandwiches that are good. Staff has always been friendly and polite and they keep the place clean and well stocked. I love the freestyle soda machine, ginger ale and cherry for me. read more

Okay 5 guys, here it comes..... First of all, shameless attempt at in and out knockoff, down to the same red and white tile. When we ordered burger, fries, and a drink they told me the price and I had to ask "Did I break a window"? 25 dollars for burgers? Ridiculous. They have all this self promotion going on throughout the place, best burger this, greatest that, and you're double the price of IN and Out? You had better be able to back up these outlandish claims....NOT! I know why they named it 5 guys. It's because I had to bring four buddies with me to pay the bill. The burger is mediocre and on top of that, twice the calories. Twice the price, calories, and half the quality. Here's what the brainstorming meeting to start this concept must've sounded like. Guy#1 I've got a great idea. Let's enter into the already, way over crowded fast food burger market. Guy #2 That's a great Idea number 1! Guy#3 Yeah, and we can open them all next to or near the IN-N-OUT burger chain, a wildly successful restaurant company of 50 years that has a cult-like following. Guy #2 Another splendid brainstorm! Guy #4 We should double the price in this economy, double the calories because obesity isn't a big enough problem yet, and lower the quality Guy#5 You're a genius #4. I move to promote you to CEO! Guys 1, 2, 3 Aye, Aye, Aye, Guy#5 It is so ordered! How in the hell did this company raise the money to open stores around the country with this terrible, unoriginal concept? Just goes to show you there a sucker born every day and two to take him. If this company ever has an IPO, I will short the ever living crap out of their stock. Can you say Boston Market or Crispy Creme? read more

Not having grown up in California, I never grew up eating In-n-Out burgers and fries, and after having been forced to eat there, I really can't see the appeal. When Five Guys Burgers and Fries opened up in Valencia, I finally had the opportunity to take my then-partner (a California native) to taste the far superior quality of their burgers, hot dogs, and fries. The most important differences between Five Guys and In-n-Out is the quality of the meat and the variety of options available when modifying your burger/hot dog to your liking. Simply having the option to change things up besides sauces and onions is really a boon, and helps make the experience more personal. Additionally, the ability to choose between burgers and hot dogs really allows you the option to go with a second choice, unlike In-n-Out. Perhaps my only complaint is that they don't deliver. But, we can't get everything right straight out of the gate. read more

WORST customer service ever. The people that work here are so rude. Expect to wait a crazy amount of time (busy or not) for crap food. The hotdog I received wasn't even edible. read more

Five Guys - So gross. - Burgers Near Me - Valencia, California

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I don't know why I waited soo long to try this place! I work in the mall and sometimes I just want a no-fuss burger, well I found it. The service is great and the employees are so friendly. The burgers are so delicious and I love that I can customize it and there's no extra charge. The fries are better than in n out (no comparison but too many people think in n out fries are good)...and the best around. One day I ordered food on my lunch break and the girl Alexia helped me...was so rude and did not care that she was giving me attitude because she messed up my order. The next day I called the manager and he immediately stopped me and said "none of that is acceptable. Let me make your next order on me and I will have a talk with her. " So when I came back everyone was apologetic and we're super friendly. ..and once again THE FOOD WAS DELICIOUS! ANOTHER SATISFIED CUSTOMWR read more

Just had an order delivered from uber eats and my order was incomplete. I also called to request peanuts. And none was with my order. Never again read more

Stopped by on opening week and it was a zoo. Took about 15 minutes to order and it took another 20 minutes to get our food. The burger doesn't seem to be as good as the one that I had at the Carson location. The burger arrived smashed up in the foil, and the toppings fell out because they were placed around the edges. On a good note, the patty was juicy and flavorful. However, the cajun fries had way too much cajun seasoning on them. I felt parched after a couple and I had to pass on the rest. I also don't remember the prices being so high. It might have been a while, but $11 for a burger, fries, and a drink seems a bit high. I'll have to give this location another chance soon before I will write them off as a place not to come to lunch. read more

My coworker had told me about this place and I decided to go because she said it was a good place to get a burger. I ordered a cheeseburger and my boyfriend ordered a double. We decided to share a large fry. Service was quick. got ordered and our food within 5 minutes. The food was average, the best way I can describe the burger is a mix between a tommy's burger (minus the chili) and a jumbo jack. I didn't like the fact that they wrapped them in foil, it made them taste a bit soggy so you would have to eat there to avoid that. We ordered the cajun fries. There wasn't much flavor, just heat and very little salt. No ranch for the fries which was sad. Overall I liked the taste of the burger, the fries were okay but its a little pricey for the product. I know this is an east coast based restaurant and you can tell, its just done differently. They weren't excellent but they weren't terrible. I dont see myself going out of my way to come back, I'd take in n out or tommys over this anyday. read more

Was so excited when I saw a Five Guys open in Valencia. My boyfriend and I used to eat at FG quite a bit in Chicago, so it brought back some memories for me. What I've always loved about this place is that the meat they use is organic and the fries are hand cut and grilled (yes grilled). You'll also notice over by the counter where you place your order a sign showing what potatoes they're using that day (from what city/town and/or farm). I am not sure if that changes every day or every other day, but the potatoes they use ARE fresh. The kind of potatoes they use are Russet potatoes. Speaking of potatoes - one gimmick this restaurant has are the bags of potatoes piled up in the dining area. I am not sure if they actually use the potatoes in those bags or if they're for decoration. Another thing they do is - while you wait for your order you snack of a bag of peanuts. My only complaint I have about this place is that they give you such an over abundance of fries. I like fries and everything, but they seem to over-do it a bit. They are quite delicious though. Also, it's a bit pricey - and you cannot order Value meals - you have to order everything separately. So a burger (with a single patty) fries, and a drink can cost almost 10 bucks. In my opinion though, it's totally worth it. The menu is very short and simple. As for the actual restaurant - every FG I've gone to seems to always play 80s music (which I guess is the universal "it caters to everyone" kind of music) - so I don't mind that. The staff behind the counter are always friendly. The dining rooms though seem to be so cramped, and when you exit this particular FG,depending on where you're sitting and how crowded it is, you might have to exit walking through the line of people waiting to order. Personally, I think the Five Guys in Deer Park Illinois had the roomiest dining area. You weren't cramped and there was room to walk around. Despite those few minor complaints, I'd definitely recommend this restaurant - for the food and the atmosphere. I would say try to avoid this place during the dinner or lunch rushes, but since it's still relatively new to the area, it's probably going to be packed no matter what time you go. read more

This place is definitely more hype than substance. I personally dislike that they scream in your face all of their great reviews from newspapers all over the walls - It's telling that all the papers that say they're the best are from the south or east coast. The burgers are alright, almost like a burger I'd make at home - a bit sloppy if you get a lot of condiments. The fries are soggy, not crispy. I was excited that they had cajun fries but got to say I didn't like them. The burgers are big and you get a ton of fries, enough for two people. I guess you could say they are more quantity than quality. Just to make sure I didn't have a one time bad experience I went back a second time and still wasn't impressed. Will I be back? Probably, they're alright but not great. read more

Overrated and way expensive. I tried this place and I will tell you this, In N Out will literally school this place because they keep it simple. Don't try to stack everything into your burger because it falls apart and is very sloppy to eat. What is special about this place? Just the location and that it is considerably expensive. As a true hamburger lover, I tried so hard to get the jist of this place but came up empty. Also please be patient with the High School kids making your food. They rarely pay attention to what they are doing and they NEVER get it right and if you hang around long enough, you will see patrons taking their food up to the counter. If you are looking for a different experience by all means pay them a visit but I have yet to meet anyone who can't wait to come back. read more

For all of the hype about this place, it was disappointing. The inside was plain. Simple tables and chairs, (I don't recall seeing booths) and the only thing on the walls was obnoxious praise of We had: - small cheeseburger - it was decent - 2 fries - generous servings, but not special - veggie sandwich - requested with cheese. Got home, opened wrapper. No cheese. - 2 sodas = $17 and change Expensive, no drive through and parking can be a pain. The food was not worth it. Next time, we're going to In N' out or Habit. If you're at the mall and want a burger, OK, but otherwise, don't bother. It's "whatever". read more

I was blown away by how good their burgers and fries tasted. The fries were a little on the salty side, but they still tasted amazing. I would have given this place a 5/5 but they always seem to forget something on my burger every time I go. The only reason it hasn't really annoyed me is because I don't go often. read more

Stopping here for lunch was the choice of my kids. Ordered a couple cheeseburgers and fries. The fries are deelish. I unwrapped my burger and noticed the bottom bun was already soaking wet and greasy. I was able to pick it up and take a couple bites. After three bites the entire thing was falling apart and I had to finish it with a fork. I will say the flavor is great and tasty but just a mess to eat. read more

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THE BEST fast food hamburger around!!!!! Fresh hand formed burger, lots of quality free toppings such as sauteed mushrooms, grilled onions, etc. I must say I wasn't wild about the fries though. Cooked in peanut oil, healthier, but I prefer In n Out fries. Great burger!! Try it. read more

First time eating Five Guys, and we went for lunch while at Six Flags Magic Mountain. First thing I noticed is that they don't offer meals. Everything is ordered separate. The burgers were pretty good given all the sides you can add. I'm not sure if the patty was seasoned well but they were pretty juicy. Great tasting fries, we had both the regular and Cajun. The peanuts were a plus as well. Their prices seem to be kinda high. If you order a " little cheeseburger" it's like $5-6. My 9 year old eats his burgers plain so it didn't seem like much for that price. And no shakes? Really? All in all the food is good but overpriced. I don't think I will be a regular unless I have a gift card like I did this time. In n out is still my go to place for a good, quick,cheap burger and shake. read more

My to go order was ready so fast That I was in and out in like three minutes. When I got home it was the best five guys burger I've ever had in my life in the fries were done perfectly. I called back and got the names of the people working so I could write a review because they were so professional and efficient. Lance Zea and Daniel are too good at their jobs. I used to say this was the worst five guys and now it is the best! read more

This place smells awful. Can't describe it. It's a combo of dirty water, stinky gutter and other nasty stuff. Burgers are over priced and taste like a frozen patty. The SMELL ruined my meal. Should have walked out as soon as i walked in read more

I've heard many good things about Five Guys, and now we have one in Valencia CA. Tried it tonight, and I must say it's just not worth the hype. I had the Bacon Cheeseburger and it was juicy and cooked perfectly, but the meat didn't have much flavor without the added sauce. Fries were soggy and too salty. Family of 4 each got burger, fries drink, and 1 cheese hot dog to try, and the price was $52!!! I've paid less at Fuddruckers for the family, for the same type meal, and gotten a burger 3 times the size. Burger prices are high for fast food. Hot Dog prices are reasonable Fries & drink prices are OUTRAGEOUS for fast food. They do post calorie content for each item, so if you are watching calories stay away from this place. There are way better burgers & fries out there, especially for the price they charge. So unless I have a gift card or great coupons, I can say I tried it, but probably won't go back if I have to pay for it. read more

I was not impressed... Long wait despite the 16 employees that I counted, probably because only 10 were working, and they only had 2 registers open... All for a Carls Jr. Quality burger without melted cheese... The only good thing were the Cajun fries... In my opinion, avoid the hype, and just continue going to In-N-Out... Faster service, and quality food... read more

Couple of things: The burgers are delicious. Similar to Steak n' Shake back east. But these burgers are pricey! Granted they have double meat patties by default. They didn't tell me. If you aren't that hungry, get a kids burger (single patty) Burgers are a la carte at about 5 bucks. No wonder they offer just about any topping you can imagine at no extra charge. The fries are supposed to be something special...not. They cost extra, as do the drinks. You're out about $10 for a meal by the time you're done. Now for the service. The guy at the cash register was a dolt and tried to give me some pre-rehearsed routine like he was a Disney cast member. They have a very limited menu, but I swear it took 5 minutes to place the order. Behind the cash register was the food prep area. It seemed like there were 50 high school kids back there, with only about 4 of them doing anything. Complete chaos. Some "culty" high five thing was going on with everyone for the most mundane task, though they were high fiving with elbows! Some food handling safety thing, I'm sure. Creepy nonetheless. The atmosphere is so annoying. Get your food to go. It is a large cafeteria-like hall, lit with some nuclear powered lighting. Bring sunglasses. Also like a school cafeteria, it is super noisy. Don't expect to be able to talk with anyone in there. Also in addition to the 50 kids in the kitchen, another 50 were on a break in the dining area and out front of the entrance, eating and goofing off. I wish they had a drive-thru so you could pick up your burger and GTFO. read more