No quality control. Despite some of the negative reviews I tried this place. This was the worst burger restaurant I have ever eaten at Southcenter. Whoever said this place is amazing is either lying because they work there or are on some hard-core drugs. My "Milkshake" was half a spoonful of peanut butter and not even mixed or blended together. My "Burger" was so poorly thrown together it looked as if it was delivered to me after throwing it against the wall. Everything was gross and sloppy never did I think something could taste terrible and bland at the same time. And for some reason they gave me a bag of fries instead of the regular cup. I expect this sort of poor quality management from Burger King and McDonalds. But this place? Wow I will never eat here again 20$ they had a sign up that said best burger 2011 I guess since then they couldn't muster the a spark of effort to keep that streak going. read more

Five Guys - Burgers Near Me - Tukwila, Washington

I genuinely love his place. The burgers are supposed to be sloppy, the fries messy, there a peanuts there for Goodness Sakes! I've always gotten great customer service there, from all the people, despite their accents (as mentioned in other comments). I love the vinegar with my Cajun fries. My mouth is watering now. So I'm going to go. read more

Wait until you try it! The food here is amazing. I highly recommend the cajun fries! The value if the food is pretty incredible considering how much you get for the price. A small fry is enough for three people! read more

Five Guys - Burgers Near Me - Tukwila, Washington

Everytime I come into this place as both a customer and a Door Dash delivery driver....they never greet you. You can stand there for 4 to 5 minutes with noone in front if you and YOU have to be the one to greet them. Also, NEVER BEEN ON TIME ONCE with a pre-ordered pick up. They are incredibly rude and they argue amongst themselves instead of hustle with the orders. 2 of my last 4 Door Dash deliveries have been incomplete or wrong as well. If I could give ZERO stars I would. And I'm the first person to give positive feed back...I hate doing this but the truth has to be told. read more

I've always thought that place is like this should be a little bit heavier on the conversation between customer and employees. It's like they think that you don't want them to talk to you and so they just turn around and make your food and throw it at you and you sit down and eat it and leave which is a pretty weak experience to have. read more

Five Guys - They filed me up and I made a mess. Good times! - Burgers Near Me - Tukwila, Washington

My go to place for a nice burger and fries. Whats good about this place is their emphasis on freshness. Its one thing to advertise fresh as a slogan, but another to see fresh meat cookin on the flattop. Fries are good too but its about $15 for a big burger with a ton of fries. read more

OOWEE! This Baegur had some niiiiice lookin buns. Had to look back at it 2 times. but foreally this place playa really surprised me. Compared to other well known burger chains, 5 guyz has to be one of the best. you get to customize what you want in your burger here, me I got extra mushrooms and a1 steak sauce, had me Feelin like a true burger BAWSE. you won't regret it, take dat take dat *diddyvoice read more

Five Guys - EXTRA SHROOMS, EXTRA A1 SAUCE, CHEESEBURGER SWAG ON POINT - Burgers Near Me - Tukwila, Washington

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Blah! Don't see what the big deal is with their food. Fries are soggy, shakes are runny and there's nothing special about the burgers. Not to mention I found a hair in my burger... Not to mention that I dropped my full shake on the floor en route to my table; the staff cleaned it up right away but no one offered to replace it or even asked if I wanted another one. Bad food+bad hygiene+unimpressive customer service=we won't be back!!!! read more

How can you not love 5 guys! I was so excited to find one so close to me!!! Great amount of parking, easy to find a huge clean dinning area. Just like all the other 5 guys this one is the exactly the same. Complementary peanuts, the walls covered with articles about how great they are. Love the sign telling you where the potatoes for their fries come from! Supporting local farms! As for the burgers I love that it's fast food you can customize at no extra charge! Great price for what you get. The burgers are by no means a fancy gourmet burger but still amazing! So many good options for toppings. Their fries are amazing! And they don't skimp on the portions!! This place gets crowded around lunch time but ordering goes quick and the food comes out pretty quick. Will definitely be back!!! read more

I am very familiar with 5 Guys and have eaten at a variety of locations around the Seattle area and would give them a 4-5 star, best burgers around. It is this location that is getting 1 star. Last night my daughter had a late craving so we pop down to the Tukwila 5 Guys about an hour before closing. I am going to assume they had someone new or inexperienced on the grill because we got the worst hamburgers we ever had from a 5 Guys. The meat was like that of McDonald's, an overcooked thin little patty. It wasn't even hot enough to melt the cheese or mayo, mustard, ketchup condiments. We both ate 3-4 bites and threw it out. I will go the extra miles to Renton next time. read more

Cashier was extremely rude he had major attitude and was disrespectful , the food was good though!

If I could I would give it a 5 star. I Think five guys is awesome for a high-end burger joint. I have been to a lot of five guys and they are usually always cleaner then this one. They need to work on their cleanliness as hard as they work on their burgers. I love the Cajun fries and the quantity of them when I order a large. I've been to some five guys where I would give them five stars. But this one needs to work on the peanut shells all over the floors and cleaning the tables a lot faster. Food wise it is awesome! Super delicious. But isn't cleanliness close to godliness? read more

Five Guys - Bacon dog. - Burgers Near Me - Tukwila, Washington

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The bacon cheeseburger was very good! I was already full with my first two bites. The fries were really good, the guy gave us a ton of them! I like that they have the digital Coca-Cola machine that has a ton of options. The girl at the counter was quite nice, and quite attractive too. Maybe I should have asked for her number. Anyways, I had a great burger and great time with my friends and would come back next time we're all home from college. read more

I'm not sure if it was just this location but coming here i probably won't be returning. Coming in I wasn't acknowledged and they didn't really seem to want to help me. I ordered the cheese burger with fries, It was disappointing because I have heard from friend's that the burgers here were really good but my burger was cold, they didn't warm or grill the bun. I could admit the fries were good, and the cook even gave me a little extra so it overflowed in the cup. The price of the burger's here i would say is overpriced I could pay less in many places for better burgers. read more

Five Guys - Cheese burger with medium fries - Burgers Near Me - Tukwila, Washington

Not the first time we came here and the food was cold. The fries were soggy and extra oily. The cheeseburger bun was soggy and not even toasted. It was not busy and somehow the food came out cold. The cheese on the burger wasn't even melted! It costs $30 for 2 cheeseburgers and a large fry. I usually like five guys but this location is trash. I won't come here again, that's for sure. Maybe teach your cooks how to make a burger. And change your oil more often. read more

Guy who took my order was rude and impatient with me and questioning my choices for toppings? It was my first time there so I was a little confused. Plus it was too expensive for just a burger and some fries. read more

I've always been a big fan of Five Guys back when they didn't have locations in WA. I hadn't been to this location yet as I didn't even know it existed. I randomly found it one night doing a Yelp search to see what was nearby. It's located kind of in a hidden spot (in the same parking lot as Nordstrom Rack/Kohls) off Southcenter Blvd. The location is about the same as any other Five Guys I've been to and it was pretty dead when we arrived. Our food was to the standard that we're accustomed to. read more

I like five guys, sooo much better than red robins! Hot dogs and burgers are both soooo good! my brother really likes their grilled cheese. If you get a small burger its with one patty, a big burger its with 2 patties, size of burger is the same, which is good to know! I usually get their regular fries, small. Their fries are good, and the best part is the pour an extra cup for you everytime, so i always get a small because thats more than enough for at least 3 people. read more

I had my first check in today and the services was amazing. Fred was a homie! Quick and good quality and no one was rude and the room to eat was big! Defiantly glad there is a Five Guys close to home and work! read more

Five Guys - Burgers Near Me - Tukwila, Washington

Burgers were huge and they give a lot of fries. I got the bacon cheeseburger and it was delish! The customer service was also good. It was our first time and the cashier was very helpful. read more

Five Guys - Burgers Near Me - Tukwila, Washington

This location of Five Guys is far below the normal level of their service. At the counter, the waitress who was taking my order kept turning around looking at the cook while I was telling her what I wanted, and then she wold turn back to me, having not heard a word of what I had said. I asked her if she was ok, and she said they oil for those fries is too hot' My order came out wrong, and the burger was cold. Will not be returning to this location read more

Ordered a simple chocolate shake. The plastic cup had milkshake dripping from all over it, it was messy and disgusting. The staff didnt offer to clean. It or remake it. I threw it away right in front of an apathetic staff member. You lost a customer with terrible service. read more

Five Guys has always been a personal favorite, staff is always super friendly, my food always comes correct and fresh! The burgers are big and sloppy, and some might complain about the appearance of the burgers but I feel it adds to the charm of the place. My absolute favorite is when they fill the cup with fries, and then they put 2 or 3 more scoops in the bag, and I used to think this was accidental and the cup would just spill, but I've seen them literally scoop more fries into the bag than the actual small cup itself! They really don't skimp out on portions, and it's good considering the price is a little higher than most other burger places. So far I've only tried the burgers so I guess you can't really call me the most hardcore Five Guys fan, but I'll definitely try the rest of the menu out someday. It's totally worth it every time I come here, I love snacking on the peanuts while I wait for my food, since wait times will be longer than most other fast food places because everything here is fresh and cooked to order! Love my local Five Guys, would highly recommend! read more

This was my first visit to a Five Guys. Being new to the whole concept I was willing to give it a go. Let me preface this review by saying that I'm not a "burger guy" by any means. Don't get me wrong, I enjoy a good burger every so often. But I don't go looking for them, and more often than not I'll order a salad or something a bit healthier. But my coworker wanted to stop here on our way to a meeting and how do you tell a California kid no? It was a good burger and it was fast. If you're in to this sort of thing, I'd recommend giving it a try. read more

Everyone has been to 5 Guys and knows their food is the same everywhere, so I won't talk about the food, but what I appreciate about this location is the friendly service. We went for lunch today and the girl working at the front counter was so kind and helpful. She greeted us with a warm welcome and seemed genuinely interested in how we were doing. We ordered burgers and Cajun fries, and she even came over after we got our food to make sure everything came out ok. The inside of the restaurant was kept clean and stocked and we will most definitely come back to this location! Thanks for the excellent service! read more

Well, overall, the food is pretty good. However, do not waste your time ordering online. It will not save you anytime. I complained about the the time it took after the order was supposed to be ready and received a call from the manager, Jen. She was extremely rude and basically told me I was lying about the issues I mentioned. I have receipts to prove my point, but rather than listening, she stated there's nothing she can do. I didn't even ask her to do anything, I merely brought attention to the fact that its pointless to have order online and it not save any time. Hey manager, Jen, you need to work on people skills. Be a manger. Don't say you can't do anything about a concern brought. I didn't ask for anything. Just insight from a customer, now, a FORMER customer. read more

Coming here gave me a little more perspective on this new "Burger the way you want" it phenomenon sweeping the nation. I have been to Stacks in Federal Way and Fatburger and of the 3 this place is probably my least favorite. All 3 our known for their build your own burger approach that is why I'm comparing them in the first place. On of the pluses this place has going for it is the staff. They were very pleasant and the orders came fast enough. People were working the grill, counter and floor keeping the place clean so you can't complain about the staff at all. The burger itself just wasn't as amazing as the 5 star reviews lead me to believe. The cheese wasn't melted and it was a sloppy mess. I only asked for 4 things on the burger and they were thrown on like an afterthought. I honestly don't understand the rave reviews about the burgers. They are your average everyday burger. Nothing special. Nothing horrible. Just a solid 3 star burger. Better than fast food but not as good as a sit down establishment. The fries were good and you get plenty with a $5 large order. I thought the price was high for fries but you get a quality amount for the money. I couldn't eat half of them. So go in knowing that their smallest size is more than enough for a single person. 3 people could share a large. For the Southcenter area there aren't many good burger places so this establishment is a welcome addition. However its not worth a special trip. Solid 3 stars. read more

We've been to the Renton location a couple times and knew what to expect from the food from this chain... Burgers are good, but I prefer other places...I must admit the customer service at this location is very good though...regular burger is double patty too read more

I always love Five Guys and this location was really nice! I don't know if it was cos it was the holiday weekend but it wasn't very full like the one at the Landing and there was lots of room. It was a bit dirty though - I found a half eaten patty on the floor by my feet. Solid burgers as always :) read more

We arrived at 11:45 last Saturday and there were only 2 people, that were already eating. We ordered a bacon cheeseburger, small fries and veggie sandwich. We waited for nearly a HALF HOUR and received our food at 12:15. Fries were cold. Burger was eh. This was our first and last time. Way too long for a burger! read more

The burgers are okey, overpriced for value received. Staff are nice and friendly. This place used to be a lot more packed a few years ago... I think the "five guys is so awesome" hype is on decline ... read more

We were in need of a burger fix while keeping it keto and decided to come here mainly because of that and to do a little shopping. The kids had little hamburgers which they loved and split some fries which they enjoyed. I must admit I had a few and they were good. What was weird was that they put our condiments on the side for the burger bowls whereas at other locations they just put it on for you so that was weird. The people preparing the food seemed really confused. It also wasn't that clean in here so I probably won't come back unless we find ourselves in this exact situation again. read more

Should I be embarrassed that my best friend and I frequent this establishment so often that the owner gave us a gift card? Probably, but I have no shame. Let's just say that my love for Five Guys runs so deep I've decided that if I ever commit a crime so heinous that they put me on death row then I demand that my last meal be a Five Guys cheeseburger, fries & shake. Okay, I'm being a little dramatic, but I really do love this place. Not only is the food really good, I mean REALLY good, this location in particular has the kindest employees. It's definitely my go-to if I want a delicious burger and fries. Also, get the coffee shake, it is LIT. read more

To charge $3 for a cup of tap water (same price as a soda) is outrageous plus being seattle ringging it up as a soda adds a sugar tax to my tap water (is this even legal). I get and understand business need to make money especially with covid going on but this isn't the way to do it infact they might even lose my future business. read more

Easily the best burger-eating experience I've ever had. I was headed to Panda Express to pick something up for dinner, saw this place and decided to give it a try. My first impressions were great, it's a new, clean establishment that just gives off a good vibe. Plenty of space to sit, and the kitchen where they prepare food is easy to see from any angle. My husand and I were greeted right away by a friendly, genuine employe who was more than happy to explain the menu to a couple of newbies. The "regular" burgers come with two 1/3 lb (my approximation) patties, and the little with one. Meat lovers will want the regular, but the littles have more than enough to fill you up. There's regular, cheese, and bacon & cheese burgers, all with unlimited toppings for FREE. Fries and drinks are seperate, but reasonably priced considering drinks are free refills and the little fries are easily enough to feed three. We barely made a dent in them. It was just under $20 between the two of us sharing a fry and drink. Again, service was top. Employee offered us free upgrades on our burgers as they had extra patties, and we got our food very quickly for being made fresh. The quaility of our food was exceptional, everything is made fresh every day and you can taste it. Pattie itself was well-done but juicy, there was plenty of perfectly melted cheese, all veggies were fresh and crisp, burger was high-quality and condiments were in perfect proportions--not overdone like at some places. And the fries were really good too! Usually hadmade fries are dry and in need of sauce, but these were perfect, and nicely seasoned. The only thing I think some people might not like is the limited menu (which I completely understand and expect from a place that makes everything from scratch) and the way they serve their food. It's packaged in a to-go bag, with the fries kind of dumped on top. There aren't trays or anything for eating in, although there are plenty of tables for doing so. However, this didn't detract from my experience at all. Would come back again and again! So happy to have found this gem of a place!! read more

It was good but they put jalapeños instead of mushrooms on my burger, big difference. Called in order ahead of time, receipt was correct, order was wrong. They wait until you get there to cook your fries, had to wait but fries were hot and crispy. Always good food, fresh and tasty! read more

Always great. Make sure to get Cajun fries!! a little more expensive than what you might be expecting, but it really is that good.

Just a quick comment... Is it just us or are the burger patties shrinking?? We have been long time Five Guys fans and only as of late have we noticed that the size is getting smaller. See attached pic... read more

Two gripes: 1. The bun totally fell apart within seconds, and made for a messy experience. 2. It's 2018 and you don't have RECYCLING? Think of all those plastic cups you could avoid going into landfills. Irresponsible business practice for a food chain. Won't be returning. read more

Awesome. Really good service and great burgers. The fries are fried in peanut oil and are awesome! read more

Five Guys - Burgers Near Me - Tukwila, Washington