My first visit at a Five Guys - was really excited about going. The menu is a little confusing as I ordered a regular burger not knowing it came with two pattys. I would have been find with one patty (that' the little one). I order fries and waited at a table for them to call my number. When they called my number I went up to get it and saw it in a brown paper bag. I said i was going to eat it there and they said all of their food was served in brown paper bags and there was no option to a tray or anything. I look in the bag and see a ball of aluminum foil and fries in a paper cup and most of them all over the aluminum foil ball. I guess they literally throw everything in a bag. When I got to my seat I see that the bag is covered in grease stains which was turn off #1. I had no choice but to rip the bag open and use it as a tray. Turn off #2. Since the burger is wrapped in foil it is really hot so I have to wait to be able to unwrap it. Turn off #3. So I end up munching on fries waiting for the burger to cool down. I like to eat my fries with my burger. The burger was just OK - I didn't know what toppings to get so I just ordered "over the top" which came with some generic toppings. None of the flavors popped. Even the meat was bland - just two patties of beef. I wished for more flavor.....kind of disapponted. I don't know what people do when they get it to go - since the bag is so greasy. I'd like to give the place another try - maybe choose better toppings. I want more flavor!! read more

Five Guys - Hamburger over the top - Burgers Near Me - Studio City, California

I heard a lot about this place and was definitely curious about the hype surrounding it. Some friend were touting it as superior to In N Out. All I can say is that each place has its merits. FOOD: I've eaten at Five Guys twice and can say that the burger is good. A lot of tasty standard toppings. However, the price of the burger reflects that. A simple burger and fries order at In N Out will come out to around $5. An order at Five Guys will run you over $8. So is Five Guys 60% tastier than In N Out. No. It has its merits but isn't so amazing that I'd spend that regularly over In N Out. However, I really like how they used unpeeled cuts of potato for their fries. SERVICE: At this location the guys that were working there were really friendly and accommodating and wanted to make sure the meal was enjoyable. Even when they had to tell a homeless guy that he was not allowed to come inside the restaurant and pan handle it was handled well. For these reasons I gave them an extra star. read more

I just had a wonderful delivery experience!! I placed my order at 8:03pm and it was delivered at 8:23pm! My order was still hot and everything was exactly the way I ordered. I could not be happier, this was way faster than any Uber Eats delivery I've had recently. Would give 10 stars if I could! read more

I did a walk in order. Took about 15 min to get our food. Place was clean, staff was friendly, all wearing masks (over their noses too!), and gloves. Food was tasty and fresh. read more

terrible music. i sat in there for 45 mins after i ordered a cheeseburger with fries. who's ever playlist they were playing sounded llike i was back in 2009 in a 16yr old girls room. they need to change it asap read more

I finally tried Five Guys and I'm glad I did! I definitely like the actual burgers here better than In N Out (blasphemy, I know), and they're not overpriced like The Counter. The staff was super friendly, and the location was clean and well-maintained. We'll be back to try more of the menu soon. read more

Love love love, the Burges and fries are amazing. So flavorful and they give you lots of fries. They also have free peanuts while you wait. read more

The soda machine has been broken for a month. They don't give you the extra fries anymore and the employees don't seem to care about anything read more

Good spot. Good staff and service. Love the extra fries they throw in the bag. And the free peanuts and soda refills. Oh and the burgers and fries are really good. Generally clean including the restrooms. One of my typical burger joints partly because they will do a bowl for you if you're doing keto. read more

After many "we should try this place sometime" drive-bys, we finally hauled ourselves in. Love the build it your way set-up, and when the burger came out, yowza, it was stacked. Had my bacon cheeseburger with lettuce, pickles, onions, mushrooms, and bbq sauce, and it was definitely a mouthful. Cajun-style fries were great too, totally overflowing from the cup they showed us (we went medium, could have gone small). It's definitely not cheap, but it is a quality burger that manages to distinguish itself from In-N-Out, even if as others note it doesn't quite achieve that je-ne-sais-double-double. I would definitely choose Five Guys on a day I was hawngry. read more

Pros: + Super savory and delicious cajun fries + They serve Ginger Ale + Tasty Burgers Cons: - Parking is annoying! - Inconsistency between chains (had a great experience here and a meh one in a chain in El Segundo) I know it is a fast-food chain, but I think these burgers are pretty damn good for being fast food (at least at this location). Also, I LOVE THEIR FRIES! I got the Bacon Cheeseburger with everything on it and their amazing cajun fries and really enjoyed the meal. The cheese was melted all over the patty which is how all cheeseburgers should be, but sadly a lot of fast food places can't even get that right. I also love that they have those cool soda machines with a bunch of different sodas on a touch screen because those machines always have Seagram's Ginger Ale. Keep in mind that I love their cajun fries because they are very well seasoned, although I know many people who don't like their fries that salty so be warned. At this location they also play good tunes! Had my tasty burger and fries while listening to Pink Floyd. Cool spot for lunch. read more

I have been a five guys regular since my days at Integrity Hoops during the summer. I would come 2-3 times a week after work and indulge in a beautiful bacon cheeseburger with grilled onions, lettuce, pickles, Mayo, and ketchup; along with a classic little fry and icy bev. However, to my deep regret, since school has begun session, the quality of my favorite burger establishment has plummeted deep into oblivion. I feel the need to speak the truth on the atrocity that occurred today at Five Guys on Ventura Blvd. After ordering, I approach the soda machine. Branded with having 100+ flavors of beverage, to my dismay, there were less than half the types of soda available to me. Not only that, but the ice dispenser was broken and the normally cool, crisp, thirsty quenching drink came out lukewarm. I walked back to my table in shame with a warm Dr. Pepper in hand. I then proceeded to wait an abnormally long time for my burger. After receiving the infamous brown paper bag, I reached in to take part in a "fresh" fry. I had never been more disappointed in my life: my fries were cold, soft, and non-erect. The only thing keeping my hopes alive was that the burger would save the day. Immediately, the burger bun was not the usual soft, luscious, delectable bread it usually is. Furthermore, the cheese on my burger was hardly melted. I quite literally had to chew the bare cheese square in my mouth. The burger wasn't absolutely terrible, however it was no where close to previous meals. The only positive that came from today was my post lunch Western Bagel. I love this joint with my whole heart, but I do need to speak on its unacceptable performance today (11:50, 2-1-22). I only wish for the best in the future. Signing off, your humble hungry Five Guys fanatics. read more

I'm not really sure why people compare Five Guys to In-n-Out, tried it for the first time and I don't think it's on the same level as In-n-Out at all. The burger was good, but it's like something I can make at home, or at a good BBQ, nothing to write home about. It felt a little greasy, so I felt a little sick after eating there. The fries were good though, maybe a little too salty, we had to shake the salt off before eating them. The "little" hamburger wasn't little at all, by the way! read more

Five Guys - Little hamburger with everything is not so little. Regular fries are big too. - Burgers Near Me - Studio City, California

The place doesn't look nice but the burgers are actually pretty amazing. I think I like their burger more than in n' out and I love in n' out! I'm actually not a meat person but let me tell you, you must get their regular size burger that comes with 2 patty. The half size burgers (1 patty) just don't deliver the same heavenly experience. Amazing burgers - get the regular size that comes with 2 patties! I got the half size and regret it right after I took of a bite of my friend's regular size! The fries were not good. :( They have unlimited complementary peanuts for you to snack on while you wait which is a very sweet touch. You can add as many different toppings on your burger as you want/can handle FREE OF CHARGE! Just wish this place was a little prettier lol But oh well it's called "five guys" after all.. what do I expect, right? read more

Five Guys - Unlimited complementary peanuts!! - Burgers Near Me - Studio City, California

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I gotta say, 5 guys hits the spot with their delicious burgers. Plus, the topping selection is great. What other burger place will grill your jalapenos in front of you upon request? To top it off, the cajun fries are a game changer. Why then 4 stars you ask? Well, I guess I see why they call themselves Five Guys. Prices be so high for a meal that it would normally cover the cost of five guys at any other restaurant. read more

Just got take out from Five Guys. Got home Tried to call 3 times. No answer. Probably rang 40 times. Literally got home and took a bite into my bacon cheeseburger. No cheese. No meat. Not joking. We paid $30 for two bacon cheeseburgers and fries and a milkshake. They forgot the milkshake as well but that was something we could see and rectify. Place was pretty empty on the middle of Ventura at noon on a perfect day. Again, didn't want to do the Yelp review, but pick up your phone especially when you aren't busy. Bad service and inexcusable oversight. I would like my money back, but oh yeah, I can't reach you. read more

We don't treat ourselves to hamburgers very often, but last time we did I'm so glad we finally tried Five Guys! Burgers are juicy, decadent and delicious. Fries were tasty, too. We did curbside pickup, I ended up going inside to get the food which was fine, and staff was friendly. read more

Small burgers, soggy fries , unpleasant customer service all for around $15 , wait time was good around five minutes I do not recommend, read more

5 mins til close... cashier swiftly walked to turn off the off open sign as my mom & I got out of the car... probably dodged a bullet anyways... but at least could have offered take-out. I had hyped up the fries over In-n-Out too. We're across the street now ‍ read more

Thank you for having non-meat options, namely, grilled veggie sandwich, which was delicious. Complimentary peanuts - a nice touch! And, finally, a very clean bathroom. Definitely coming back to Five Guys. read more

I called in late night while they were closing and Chad treated me with the utmost respect and added my order when I told him I was staying at the hotel across the street. Late night you'd think these guys are tired but he treated me like I was the first customer of the day he was fully energized and so polite that I had to tip my hat off to him. read more

They were missing my three patties, all I got was buns, grilled onion, mushroom, and bacon. A huge disappointment from Five guys, I will never return to five guys. read more

Loved the food. Service was good. One of the Best veggie burger I had. Although I asked for medium fries and guy gave me small but it's ok. Human error is ignorable cuz food was great read more

I stopped coming here a few months back because the store was dirty and the staff didn't seem happy to be there - it was like a dark gloomy graveyard! but this morning I took my wife and kids out to lunch and we were blown away by the service we received. The manager, Kayla was super helpful and seemed genuinely happy to be there. The staff were outgoing and friendly to the point where my kids were having a great time watching them cook everything. The food was delicious and we will definitely be back. It's not everyday you walk out of a restaurant feeling acknowledged as a customer. Thank you Five Guys for the delicious burgers and fries! read more

I don't eat fast food too often because I find it to be poor quality and my body hurts afterwards. I was craving a cheeseburger and decided to give 5 Guys a try. Wow! Why did I wait so long? This cheeseburger was juicy and delicious. Freshly made. Totally hit the spot. Their fries taste like real potatoes. This not fast food but quickly made food that tastes like real food! My body didn't have the immediate sick feeling I get from other burger places. The service at this location was great. Chase S rang me up and was friendly and knowledgeable. In fact I saw several people working and everyone seemed happy. Great service is important and feeling the staff doesn't hate their job is refreshing. Anytime I get a cheeseburger craving I'll be sure to check and see if 5 Guys is near. Great job! read more

The food was good before but now is total crap. Fries were cold and the burger was basically the worst burger I've ever had

Ordered a Bacon Burger. There's literally no bacon on it. Nowhere. Just poorly constructed, flavorless patties on a soggy small bun. Yeah. It's a no moving forward. read more

Truly terrible. I don't have any other words. 3 burgers, fries - disgusting. Milkshake barely passable. Eat somewhere else.

This place rocks! I love it so much but it is a bit pricey and although the last three times I was in there, it seemed too warm and uncomfortable to eat my meal! I love the concept very much! The food is exceptionally tasty and extremely different from any other, although - I have not been to Shake Shack yet. It's my new go-to place when I am feeling the burger crave! And, the staff is polite and friendly! I am not sure why they yell out orders/needs among themselves? read more

Ok so I guess the A team wasn't on tonight. Bacon all piled in the middle, like two sad shreds of lettuce, a mountain of barely grilled jalapeños. And we love Cajun, but not rolling around in the Sahara sand dunes amount. We requested bbq, mayo, a1 on the side. So guess that translated to 2 mayo and 2 a1.... it's fineeee I guess I didn't really want the bbq after all. Oh this was on a door dash btw, so I guess they decided, Ehhhhhh, since I can't complain in person. read more

Five Guys - Burgers Near Me - Studio City, California

It's expensive for what it is the fries are my favorite I like it way more then the burger it's self it is clearly overRated $11+ tax for a double is expensive I have had charcoal burgers which tastes 5x better for half the price from a mom n pop places. These franchises think highly of them selfs they are mediocre at best $17 for burger and small fries without a drink it's ridiculous even pre pandemic times they were still expensive I rather have in n out for much less I rather have kebab for $12-15 then this stuff read more

This burger is better than In-N-Out the staff is more friendly places better looking and of course very clean your fries are amazing stop by you won't regret read more

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Burgers were so good! Cheese was melted just right and their fries were mmm..mmm delicious! As a French fries lover, I was very pleased with their fries! Definitely a good spot when you're in the mood for a burger and fries. read more

IN DEFENSE OF THE STAFF I deconstructed my burger and put it in my air fryer at 450 for a few minutes and it was delicious. I liked it better than at Five Guys. When I saw the amount for my delivery from 5 guys, I thought my french fries were included because who pays $14 for a little cheeseburger? Not me except just now!! I just paid over $14 for a little cheeseburger to be delivered. That's insane. If I had noticed that, I never would have ordered from 5 guys. I just saw the amount and that seemed right for the burger and fries. I also called them and asked if I could get peanuts since I'm not able to drive right now. He said sure. I will make a bag for you right now and we will include them. I gave him my name. I took my burger after arguing with DoorDash to see where my fries were and they were not there (not their fault for once) and have been calling 5 guys (no answer, the ringing stops after about 15 rings and you get disconnected) 7 times now. But that's BS. I was really looking forward to this. Now I doubt I will ever even go to 5 guys again. All I'm left with on this Saturday afternoon is a very cold burger and a waste of $`14. . So disappointing. Not a way to run a business. If you can't handle the volume of in house + delivery, you shouldn't offer delivery or else, hire more people. Now that's a concept! That is really the problem. Not enough people working. read more

Great service. The staff are sooooo nice and the food is so delicious. The fries are the absolute best!!

I visited this Five Guys on the Southwest corner of Ventura Blvd and Coldwater Canyon with friends while attending a taping of Big Brother last summer. I have to be honest, it was a little confusing getting in here in spite of the Yelp directions attempting to guide us. The signage is quite visible from the street, yet we drove past it once or twice before figuring out how to handle the parking, so let me give you an insider tip. For the most convenient parking, turn off Ventura Blvd onto Coldwater Canyon. Turn into the center, then look for the sign that says self park or free valet park. We ended up parking some distance away and walking through the whole little center. Once you finally arrive, the decor is a bright and cheery red and white, much of it in a checkerboard pattern. The feeling is a little industrial with the ductwork out in the open, but still finished as the ceiling is painted black and the ductwork a deep red. Red and white overhead lamps dangle from the ceiling like little alien flying saucers invading Southern California. "Take me to your fry cook" Whoever designed the decor in these stores has never heard of the word "humble" The walls are covered with signs announcing that Five Guys Burgers is the best at this or that. Talk about blowing your own horn, but at least we have something to look at while you wait for your burgers. WARNING: If you have any sort of peanut allergies this place could easily be the death of you. There are large open boxes full of peanuts in the shell that you are welcome to help yourself to for free, (woot! woot!) but that also means that there are peanut toxins blowing around freely so if you're at all allergic they'd be hard to avoid. People tend to throw the shells around so the floor is not exactly "eat off the floor" clean if you know what I mean. FYI they also cook their fries in peanut oil so while they are RATHER TASTY those are a no-no for our peanut allergy friends, too. There is a sign on the side of one of the peanut boxes that says "DUE TO POSSIBLE ALLERGIC REACTIONS PLEASE DO NOT REMOVE PEANUTS FROM THE STORE" Have we really reached the point where our society is so litigious that peanuts will have to be regulated like hand guns? Do I need a CCP (concealed carry peanut) license to bring one of these dangerous nuts out in public? There is a Coca-Cola Freestyle soda machine inside which guarantees you can have just about any soda flavor combination you wish. Seriously, they advertise that there are 100+ possible combinations of sodas including a number of syrup flavors. My eyes light up and my little heart skips a beat every time I walk up to one of these bright red monoliths. Now, down to the important part - the burgers. They are hot and juicy and oh so tasty. None of those skinny cardboard looking and tasting burger patties here. What makes the difference? Well, they use only fresh ground beef. They don't even have freezers at their burger joints, only refrigerators, so the meat has never been frozen. I should warn you, though, that the REGULAR hamburger comes with two patties. I forgot to warn my lunch companions and they were quite surprised when their burgers had two patties and mine had one. Yes, when I ordered I specified I wanted the SMALL burger which comes with only one patty instead of the regular burger which comes with two. Five Guys Burgers claims that there are over 250,000 ways that you can order one of their burgers, considering the fifteen different free toppings that are available, but I beg to differ. The ONLY way to order one of these tasty meaty treats is with jalapeno peppers and bacon. Okay, you can add ketchup or BBQ sauce but my do not forget the bacon and peppers. You'll be doing your taste buds a favor. read more

Five Guys - The alien invasion in their red and white flying saucers has begun - Burgers Near Me - Studio City, California

Buns were moist. Fries were not crispy. $45 for two cheeseburger combos. Not worth half the price. First and last time I will ever have lunch at Five guys! read more

Rude and disrespectful and there burgers suck it was nasty and tasted old avoid this place I got food poising from here

I'm a Five Guys fan! Their burgers are simple and tasty in a backyard BBQ sort of way, but they have enough topping choices to keep things interesting. They're greasy, filling, and huge, with a price that's wonderfully acceptable. Their fries are awesome if a little greasy, and they give you more than you could possibly eat. I like them Cajun Style, but both styles are great. My only complaints are small ones, which are both particularly fussy. First, if you order "for here" they still put your food in a paper bag. Your burger will be at the bottom, and your fries will be on top, and spilling out everywhere, so the only way to get your burger out is to reach your hand into the bag and through the pile of greasy fries and pull it out, so your hands are gonna be super greasy before you've even begun eating. I know it's a very small thing to complain about, but would it kill them to have for-here baskets to avoid the mess? Second complaint, also small, is that their buns can't quite live up to the wetness of the toppings between them. Even eating my burger at the place seconds after it appeared, the bottom bun was already soggy. If you're eating it there it's not a huge deal, but if you ordered to go and tried to eat at home your burger would be a mess. Perhaps toast the buns a bit longer? All in all, Five Guys is a great choice if you want a simple, no-frills, straight-forward burger eating experience. read more

It was disappointing to come to Five Guys and there were only four guys working when I came in - but that's not a big deal. What's cool about Five Guys is the experience they offer and the friendliness of the staff. On top of that the food is good. The food is on the pricier side (compared to In N Out or other places on Ventura BLVD) - but it is worth it. Also, their online ordering makes it easier and convenient. read more