Looks pretty clean. Good service today. The online order wasn't received. Don't forget to grab your $7.00 shake from the counter! read more

Five Guys - Very clean looking. They will put your Milkshake on that counter for u to pick up. They don't bother to tell u. The shakes are $7.00! - Burgers Near Me - Southfield, Michigan

I never leave bad reviews but this place is ridiculous, we walk in and first thing I noticed is there was one girl behind the counter and the manager in the back, but about 5 or more employees sitting at a table hanging out.. anyways I order a hamburger with just grilled onions, lettuce and extra mayo, that's it because I can't have cheese anymore.They start making it and I notice on the receipt it says grilled mushrooms.. I know I asked for grilled onions so I just brush it off and go up and tell them, that already had the mushrooms on my burger so they said no problem and remake the bun, last time my order was completely wrong and I drove 20 mins home and called them and they fixed it no problem so this time I checked it before leaving because I know better now, but this time when I checked they put cheese on my burger and i honestly don't know how that even happened. So then I go up again and tell them hey I can't have cheese or it wouldn't be a big deal, they have to remake the burger all over again basically. And they had a little attitude but I was so nice to them about it and it was their mess up. And when I checked again before leaving everything looked good, but the grilled onions weren't even grilled they were almost raw. I just gave up and didn't want to cause more issues and they had me keep the burger they messed up so I switched the patties to have the actual grilled onions. Sad to say I am never going back to this location again. It's sad to see what's happened to this place. They NEVER got my order wrong until I moved and now go to this one. It just ruined the whole taste and my mood was so off after all of that, that I didn't even want it anymore. read more

Five Guys has delicious burgers & fries My favorite quick food near me. I love their tastey burgers I enjoy the fast service.

Solid burger and fries place, cooked to order. The service is a lil slow but that's to be expected. The fries were fresh and hot, and they don't skimp. read more

Food was obviously amazing, they have great burgers. But the wait was extra long. I expect to wait a while as usual for the burgers but man, this was outrageous we waited for almost 20 minutes for one plain kids burger and one cheeseburger!! That's it. Oh and for those two burger - NOTHING ELSE, it was $23!! So again, food totally good but not worth it for the wait and money. read more

Every time I go to Five Guys, I have an pleasant Experience. Southfield & 12 mile is my 1st pick & Downtown Detroit is my 2 nd pick. Those Cajun Fries are my Favorite and the Little Cheese Burger. read more

Five Guys - Big Cheese Burger - Burgers Near Me - Southfield, Michigan

I am giving the restaurant 4 stars because honestly this location is great. The staff works well together, fast, efficient. The only issue I have ever had is one time they forgot my lettuce. I will live. However we haven't visited in a while, since the pandemic and inflation. I was SHOCKED by the price increase. Over $10-11 for a cheeseburger?!? I understand the quality aspect but geez. And then everything else costs extra including fries. We didn't even get drinks, and I got a little cheeseburger and little fries and my husband and I still totaled over $30 for just the two of us. That's ridiculous. read more

Five Guys - Current pricing is crazy high - Burgers Near Me - Southfield, Michigan

So i love five guys for the lettuce wrapped burger and even the burger in a bowl. I eat low carb/keto for the most part and this is a life saver. I even add a extra patty! I went in to order it was fast and efficient. Super easy! I had no issues! Exactly what i ordered. read more

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love love love the customer service I received and the burgers were great and so were the fries I have no complaints!!

My local Five Guys is temporarily closed so I ventured over to the Southfield location to grab dinner the other night, strictly a pick up and go situation. I ordered ahead on the app, and notified the store when I was about 10 minutes away. When I arrived the food wasn't ready, which was ok, it only took a couple of minutes to get my order. I will say, I believe that my burger was ready and the wait was due to lack of fries or a slow fry cook/prepper in scooping them into the bag. One thing I will state, they are not attentive. They called my order but didn't notice I had ordered a drink as well, I had to remind them and go back to the registers to pickup my drink cup. The burger I ordered was pretty delicious. I stick to a cheeseburger dressed up nicely with grilled onions, grilled mushrooms, pickles, and jalapenos for a kick. The burger was cooked perfectly and the condiments were not overwhelming. Sometimes they can put too many on and it just becomes a mess in your hands, this was not that. When I arrived home I noticed that the fries at the bottom of the bag were a little light in Five Guys standards. That is one of the nice things about Five Guys is the complementary fries at the bottom of the bag. Overall, the service was OK and the food was good. For it being the dinner rush I'll cut them a little slack for sure. read more

Yesterday was my partners first time trying five guys. The food is great, as always, but the service really stood out! All the employees were super helpful, patient, and pleasant during our visit. It's much appreciated! read more

Consistently good food that my kids like. Quick and easy. I usually order on my phone and then drive to pick it up. Kids usually get hot dog or hamburger. read more

Full disclosure: I'm a self-proclaimed hot dog enthusiast and have never met a genuine, well-cooked french fry that wasn't worth my time. That being said, Five Guys is one of my favorite places to get a good & greasy hot dog. Oh, and the fries are DEFINITELY worth my time. I have crippling social anxiety and am chronically ill, so going out in public is pretty low on the "Things I Love Doing" list. Add in a pandemic and...To be honest, it's usually an entire internalized catastrophe when I have to interact with the public, and today's lunch pickup at this Five Guys location was no exception. However, my actual experience was pleasant, speedy and not anxiety-inducing at all! My partner got 2 Bacon Cheeseburgers with pickles, lettuce, mushrooms and BBQ sauce, a Large Cajun fry and a large soft drink. I ordered 1 Hot Dog with ketchup and raw onion, a Regular Five Guys fry and a regular soft drink. We placed our orders separate from each other. The staff member taking our orders today was kind and very efficient, despite the lunch rush starting to kick in. He repeated my partner's order to make sure it was put in correctly and was super patient with my stuttering and awkwardness. Our food was good (again, hot dog enthusiast) - nothing outside of the usual Five Guys standard of deliciousness. The service was good too! Overall, a pleasant experience for me and my partner. read more

This place was loud when I went here today. I had a hard time understanding the cashier because it was so loud. I got the double bacon cheeseburger. It was very delicious. I didn't care for the way they put the fries in the bag. I got fries everywhere, pulling my cheeseburger out of the bag. The fries were not good. They were cold and soggy like they were undercooked. read more

Five Guys - Bacon Double Bacon Cheeseburger lettuce tomato ketchup and mustard. - Burgers Near Me - Southfield, Michigan

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I try to stay away from fast food, but there are a couple places that I have trouble resisting, and Five Guys is one of them. I like the meatiness of their burgers and all of the toppings they have that you can add to your burger for FREE! I make myself feel not so guilty by ordering the Little Burger (which is still plenty big) and all of the veggies that I like. Granted, it makes for a sloppy eating experience, but it's so worth it. I hadn't been to a Five Guys in a long time, so I was pleased to see that they now offer Little Fries, in addition to the small size. The Little Fries are still very generous: the extra ones that they throw in the bag were plenty for me; I actually brought the cup of fries home! They now have one of those fancy 100 flavor drink machines. I only wanted water, but I was pleased that I got to use the machine for it. And I like that they have fresh lemon slices by the drink machine. I was impressed to see the crew doing different jobs. The young woman who took my order was later the one who refilled the ketchup when I let them know that it was empty, and one of the grill cooks took her place on the register. I think part of what I like about Five Guys (besides their generous portions) is that it's fresh. (As one of the signs says, "Not a freezer in sight".) You can watch the burgers & fries being made right in front of you, so no wondering what goes on behind the scenes. They are also pretty fast and pleasant. It is a bit more expensive than other fast food places, but in exchange, you get fresh food made to order. Definitely worth it. read more

Five Guys - Little burger loaded with veggies, Little fries and a few peanuts - Burgers Near Me - Southfield, Michigan

Hey what to say, Five Guys burgers deliver, what didn't deliver was the cleanliness. The burger was juicy, bacon was crisp and it was delivered in a snap. I did however have to clean my own table, as I sit here all 5 of the empty tables were dirty. As a saving grace someone did attend to the lobby before I left. Would I go here again, yeah. Is it the best five guys experience or location no, but if in the area and craving a bacon cheeseburger it's not a bad choice. read more

Five Guys - Burger and peanuts - Burgers Near Me - Southfield, Michigan

Delicious Comfort food that has enough grease to warm the soul during a Michigan winter. I'm a big fan of these well done burgers-even if I usually eat them medium rare. It's not too expensive and you can dress yours up with grilled onions and mushrooms if you want. However, I am not a fan of their fries. Pick no seasoning spice and the fries are rather bland. Pick cajun and you feel like you stuck your tongue in a spice jar full or paprika, cajun and salt. You can see everyone hard at work from the moment the order is taken. Even with pandemic at hand, the team works side by side, shouting through their masks to make sure all orders are delivered in a timely fashion. There were a few instances that I didn't feel comfortable (as someone who doesn't go out much during the pandemic) and that was when a doordash deliverer would come and they wouldn't be wearing their mask correctly to cover their nose and mouth. She didn't respect other patrons space for 6 ft and the cashier who kept talking to her and joking with her didn't ask her to behave any differently. I understand its a tough pickle to be in-especially in the service industry. But if no one from the establishment will speak up and protect other patrons, then who will? Overall the burger is good. Fries are not. No matter how many stacks of potato bags they stock by the waiting area. I would give 5 guys a 3 star with or without the complications of a pandemic. read more

I didn't enjoy myself as I usually do here. The fries were soggy and the Cajun spice was to lite to be Cajun. The burgers were bland. The buns fell apart. I'm thankful for the peanuts they were the highlight. Not sure when I'll be back. I am burger picky. This was my go to fast food for burgers. The staff was fast and friendly. read more

Five Guys - Love the complimentary peanuts - Burgers Near Me - Southfield, Michigan

You can never go wrong with Five Guys. One of the best burgers around of you ask me. No matter where you go, the burgers are pretty consistent and taste the same...it's the service of each location that varies. This location is not the best. When we arrived, it was completely empty. It was very clean inside. We walk up to the counter and the woman at the desk starts YELLING to one of her coworkers in the back to come to the front. Why can't you just go back there and get her like a normal person. Then they start talking about a phone charger. Can we place our order please?! The whole time we were there, the staff was very loud and slightly obnoxious. Other than that, everything was fine. Another "issue" that annoys me about this place is the location. It's located in a strip mall, which is perfectly fine. The problem is...there is a bar a few doors down. Who puts a bar in a strip mall!? The entire parking lot is always filled to capacity and most of the time, it's with patrons of this park...so prepare to do a little walking to the door. This is the only FG near my house so I will be back. read more

Five Guys - Burgers Near Me - Southfield, Michigan

Very nice staff here. I totally screwed up an online order and they were most helpful! Plus food was fresh and delicious!

Are you kidding me? $8.99 for a HOT DOG with cheese and bacon? Better be Wagyu beef for that

Five Guys isn't my favorite burger joint but it's pretty damn good for a fast food fix. The meat is juicy, made to order with a decent amount of topping options, and heads and tails above most fast food burgers, with the exception of maybe a REALLY good Culver's butterburger. This particular location is pretty decent too. My order has always been accurate and the staff has been nice enough. And it's clean. Overall, nothing location wise has made the biggest impression on me one way or another but that isn't necessarily a bad thing. I have to admit that while most people love their french fries I'm not really a fan. I don't know what it is because typically I do like fresh cut fries like that and I totally love that they're made on site but for some reason I just don't really dig on theirs. *kanyeshrug* read more

Good service Cajun fries are never really Cajun, You have to ask for xtra cajun to get the normal amount that should be on there. I gave them 2 stars because I'm vegetarian and I only eat their fries and I always have this same issue at this location read more

The food was delicious (as always), and the staff were happy and helpful. It had a great atmosphere, but there were a few things that kept me from giving five stars: -they got my order wrong (which wasn't a huge deal because they gave me a regular instead of a little cheeseburger) I didn't ask to have it fixed, but I'm sure that wouldn't have been a problem -it was messy. The floors at 5 guys are usually messy from peanuts but the tables here were pretty dirty too -it was really crowded and hard to find a place to sit. We went around 12:30, so it was during prime lunch break time and we had a group of 4. I got the little cheeseburger with some extra toppings and it was delicious! I would absolutely go again, especially because of the friendliness of the staff and their obvious camaraderie read more

Five Guys Merits Five Stars. In honor of fives, my review: five words per line. Bacon Cheeseburger and Cajun fries. Lettuce, Tomatoes, Pickles, Mayo, Ketchup. Best burger place in Michigan. Fries worth weight in gold Salted unshelled peanuts, perfect touch. Worth every penny doled out. Check pretentiousness at the door; no nonsense, straight up grub. Roll up sleeves, dinner time. read more

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Fresh off the grill, you pick your ingredients, what's not to love? Yes, you'll wait at least four minutes for your burger, but that's what makes it so good! You can't get that flame grilled taste from any other quick serve burger joint, and they pack in the fries. I suggest you order one fry and split them! Otherwise, you'll never finish. read more

I put in an online order to try 5 Guys here for the first time. They want you to put a time you will be there. I arrived 30 minutes early and asked if I could get my order. They said "Sure, just get in line and pay". I did and waited...and waited...and waited. People that had come in after me got served before me. So they made me wait until the time I had designated online anyway. OK, I get it. Food was not especially good. Won't be back to any 5 Guys again. read more

Love this place. wow service was great the food is perfect. I asked for the no bun burger and was cooked perfect. The Fries are so so yummy. You have to try this place out. If you are gluten free, its great. read more

Five Guys' burgers remind me more of a bar burger and less of a fast food burger. That's definitely a good thing. The only thing I really don't like about this place is the way they sell their fries. The size small is much too large of a portion to order when you're eating alone (as I so often do because I'm a loner at my job) and I hate wasting food, so I just don't order them. I also hate how they stuff them into a cup inside a brown takeout bag to get all steamy and lose their crunch... Boooo. I love me some crunchy fries and Five Guys just doesn't cut it. I like the employees, though. A couple workers have stricken up conversations with me while I was waiting for my food, which is always pleasant. I also noticed they don't mind answering questions. That's an A+ in my book. The atmosphere is a little odd. The whole place is a shrine to Five Guys and gives a customer the impression they are LUCKY to be eating here, given all their press recognition and prestigious food awards. Puh-leez! Overall, great burgers... a bit pricey... but worth it, just for the change from the average fast food patty. read more

They have greasy burgers. Heart attack in waiting. They are pretty flavorful. The fires are overly seasoned and oily as well.

Nothing spectacular about this location. Everything was prompt and service was good. A slow day for them. Keep up the good work!

I am a french fry connoisseur. I have loved them since I was a child and have never stopped. I have enjoyed them at many restaurants across the country and abroad prepared in many different ways.Thus, it was natural that, since I work in the area, I would eventually go to Five Guys. The restaurant is busy and loud at lunch. The sound and vibe is enhanced by the red and white tiled walls. The cooking crew is visible to all, assembling meals like an auto production line. As a vegetarian, I was disappointed that Five Guys does not have a veggie burger. The veggie sandwich I ordered was essentially a very limited number of veggies on a small burger bun. Not good. The fries were OK but nothing special. They are not crispy or exceptionally flavorful although there are a lot of them. I did appreciate that I could get them without the salt. I know that I'm not this restaurant's target customer. If you eat meat, you may have a totally different opinion than mine. For me, however, Five Guys was not so hot. read more

The burgers are ok but the Cajun fries keep me coming back. Typical wait time during lunch is about 15 minutes. read more

Five Guys - Burgers Near Me - Southfield, Michigan

I have not been to a five guys restaurant for several years. I thought I would stop in just for a burger and fries and maybe a pop. First it was very expensive almost $12. Next they had a lot of help everybody screaming yelling playing grab ass taking care of their friends first. Had to wait at least 10 to 15 minutes for my order. The burger was just OK, the fries were not crisp at all, They were under cook and very limp very greasy very salty. The place Watson clean there are several tables that were uncapped, The music was very loud almost deafening at times plus all the screaming and yelling for your order completely unprofessional. Bottom line it was terrible not going back read more

i went here rather early in the morning and wasn't greeting when entered. all i ordered was some fries and the lady had such an attitude. i was understanding due to it being in the morning and after i got my fries i was walking out. and notices another customer coming in. he was greeted and treated with care and she was so nice. to that guy and too top it off i'm black. he was white. the worker was white. so yea read more

Had to point out to the workers my $20 hamburger was ready and getting cold. Very pitiful performance by management. Manager wanted to know whats going on but didn't acknowledge me or apologize. Needs more experience management. read more

I liked my burger and fries from 5-guys. Honestly, I went more to try the fries, and get a burger for Dave. Here's my take on it: The atmosphere sucks for eating in. Every time someone approaches the door, the people behind the counter yell out "3 at the door!" If I wanted to sit somewhere with a bunch of people yelling at each other, I would just stay home and eat. It's loud, but not in a fun way. So, i took my food to go. The burger didn't travel well. They wrap them in foil, and it steamed the bun and made it squishy. When I did finally eat it, the taste was good. The toppings were nice and fresh, and the bacon crisp. The fries were very yummy. I ate those on the way home. Well, I had to since I wanted to give a fair review of them, right? Gotta eat 'em while they are hot! Anyway, not crispy at all, but they had a good potato taste. I would go back if I was in the area again, but I certainly won't eat inside. read more

Ohhhh mannnn...I have to go to church and then confession and say three rosaries. Forgive me Father for I have sinned. I ate a hamburger on Good Friday. I will change my name to Fish Boy for the Easter weekend. But boy was it good. It was worth the pennance I will have to do. Even though this is not a slider joint I still believe in the Burger University lessons. Lesson One: Smell Since this restaurant is on the corner of Twelve Mile and Telegraph the smell of car exhaust is very prominent. There is no outside smell that lures you into the restaurant. Once inside, awesome. They had some 20+ burgers on the grill and a full fryer of fries going. The smell of peanuts next to the counter was also a bit intoxicating. Lesson Two: Preparation You can actually watch the assembly line of burgers as the cooks prepare them, grilled buns upside down, next were the condiments you choose, then the cook turns around and lays the burgers directly in the middle of the assembled burger. True team work in action. My choice of cajun fries from another Yelper was pretyy good. They not only fill up the small cup but throe in a ton more in the brown paper bag all over the now wrapped burger in tin foil. There were enough fries for three people. Lesson Three: Meal Excellent. Two fresh ground sirloin piled high on the burger with cheese. This burger reminds me of another Yelp recommended burger joint in Farmington Hills. The taste is very similar and equally as good. Lesson Four: Atmoshere There's a ton of atmosphere here. This place was packed at 2:00 in the afternoon. I like the free peanuts, loud music, and all the buzz and chatter from all the patrons. This restaurant is very clean. They have someone in the dining area cleaning at all times. The soda fountain area is clean as there isn't any sticky floor and shoes sticking. The only drawback was the price. A regular cheese burger(double) small fries and small drink was $10.05 with tax. This meal could have easily been shared with another person since there was so much. Please excuse me as now that I have completed my review I must head to the confessional. read more

If Five Guys is the "In 'n Out" of the Midwest/East Coast, I really don't know what people are smoking. Sure they claim to not use frozen meat and claim to use freshly cut potatoes for their fries. BUT, for some reason using the "healthy" version of those two ingredients still spits out a completely different burger from In 'n Out. Taste wise, there is not a single OUNCE of healthiness. The meat is heavy, the buns are smooshed, and the simplicity of a healthy burger is taken away by all the topping choices. You literally, and I mean literally, can choose up to 16 toppings. I got about 10 in mine and it was just overloaded. I was surprised that for jalapeno peppers, you get fresh ones and not pickled! The most shocking thing to me is still that the "little" burgers are really regular size but with just one patty. When I was holding that mound of protein and carb in my hand, it felt like a gigantor burger. I can't even imagine stomaching the regular one, which has two patties. As for the fries, everyone raves about the Cajun but I had to try the regular just to conduct an equal comparison. Five Guys' fries are thicker and heartier where as In 'n Out fries are thinner and slightly more soft, but the two still maintain the same, fresh potato taste. For the price, it's worth it as they give you a full cup for the regular and dump any extra in your bag which only aids in soaking the bag with oil so that it'll get all over yourself and so that people who pass by you can judge you. Ultimately, it's a dirty burger and at this age, I have to say no to Five Guys so I can say no to cellulite. read more

Five Guys - "Little"? Cheeseburger - Burgers Near Me - Southfield, Michigan

There's a lot to like about Five Guys. It's got a catchy sort of name. Reviews are good. And the President eats here (well, the one in D.C.) If it's good enough for him, it's certainly good enough for me. I wondered whether they created a "Presidential Burger" in his honor. To my dismay, they did not. Walking in to Five Guys, you notice the clean, bright and shiny atmosphere. I don't know whether it's the red and white tiles, the friendly order taker or the sparse dining area with wooden chairs and tables, but the place definitely looks clean, open and inviting. The menu is pretty simple. There are large burgers and cheeseburgers, with or without bacon, and then smaller versions of the same. They have hot dogs, with or without cheese and/or bacon. Two sizes of French fries round out the menu. All toppings at Five Guys are free. In addition to the expected ketchup, mustard, lettuce and tomato, there's also grilled onions, mushroms, jalapenos or green peppers. After placing an order, you find a table and help yourself to the very large bin of fresh roasted peanuts. This is a smart and tasty idea. All burgers here are "well done" so I was expecting the worst. To my surprise, our burgers were juicy and delicious. We ordered the large version, with cheese. There was lots of cheese, and lots of meat. Five Guys uses 100% fresh U.S. ground beef. It's never frozen, and it is hand-shaped into patties. Likewise, the potatoes are made from 100% American potatoes which are fried, with skins in 100% peanut oil. Ours were served piping hot, not too greasy and were quite good. Our regular size order easily fed two. The music at Five Guys is a little loud and quite fast paced. Maybe this gets you to eat faster? read more