Ordered a simple pick up. Cheeseburger with fries lettuce, tomatoes, mayo, jalapeños. Was told it would be ready in 18 minutes, great! Got there 20 minutes later, my order was not ready, went back in 10 minutes later, no order. 7 people working to go bags piled high. And not one that reluctantly helped could find it. So after 45 minutes and watching the pile disappear. I web back in. I kept giving my name and they kept telling me ing it wasn't there. my name is Dean the name the bag was "do you know". I took it . Soggy , cold no lettuce, poorly put together. The worst five guys ever. read more

Excellent! The little burger with everything on it is my go-to when we visit Five Guys. The fries are always plentiful! Obviously some changes have been made since the most recent reviews. We've never had issues with the fries nor service, and I'm very particular. The minor issue I had was with the drink machine not having the right mix of syrup and carbonation for the Diet Coke, so I tried the Diet Dr Pepper and it was fine. Ketchup dispensers were full. Plenty of napkins, which you will need! Restaurant is clean with lots of staff on hand to get the job done. read more

Five Guys - Little hamburger all the way - Burgers Near Me - Simpsonville, South Carolina

Good burger, great fries. Negative is the price. I'd rather take my family to Culver's that is much cheaper and about the same burger. $40 for two is absurd. Service is fine for a fast food joint. read more

Seriously a good burger, no frills and fresh-delicious fries! I know that I can head into five guys tell them I need gluten-free and end up with a delicious burger in no time at all. Is it more expensive than McDonald's? Absolutely is it 10,000 times better? Absolutely! The service here was absolutely wonderful, the food was fast, hot, delicious. read more

Delicious, fast, and clean. I loved my quick stop for a small burger and fries before seeing Aladdin at the Regal Cinemas just a couple blocks away. The store was bright and clean. The staff was friendly and quick. The order was correct and freshly prepared. I like the "all the way" toppings but there's lots more to add if you're adventurous! I'm also excited to try the veggie only option. The location is easy to find and access from the highway. A classic stop for classic food! read more

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I walked in today. It was steadily busy but not slammed. I ordered a regular bacon cheeseburger with no other toppings and a regular cheeseburger with no other toppings (both of which come with two burger Pattie's) and two of the smaller fries for take out. Simple right? It cost a bit over $30 for all that. Okay, my choice to go out. I got home and the bacon cheeseburger was fine. The other ended up being a SINGLE patty cheeseburger with lettuce, tomato, mayo, fried onions, and some nasty spicy sauce. Meanwhile I paid for the double. I already had our food home and I was exhausted from a very long day of work. Needless to say I won't be returning. It was a SIMPLE order people! read more

Our local Five Guys is managed beautifully. When you walk in you can tell the process is choreographed to streamline the flow for each and every order. My order has never been wrong. Oh yea, who doesn't love a smash burger, am I right?!?! Tip: Use the Five Guys app. Super easy to use and extremely convenient pick up. read more

Terrible food & service. Ordered 4 burgers- all different. They didn't mark what was on the burgers so was a guessing game. When I asked they mark the burgers they opened them up & rooted around with their fingers to see what was on them ! Gross!! I asked for a refund, lost me as a customer forever. read more

We stopped by last Night for the Burgers/Fries. Folks we Love the Burgers but they missed the Mark!!! The Fries were overcooked even the extra Cajun Spice could not save them. Sadly if they were packed but as the photos show they were not. Come on Five Guys You can Do Better!!! read more

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I just moved to fountain inn so I was excited to try the neighborhood five guys. In the last 2 weeks I've eaten here three times, and each time the fries just get worse! How can you continuously mess up the fries? They taste as if they've been sitting in the heat for 30 minutes marinating in their own disgust. They're soggy and unappealing and overall not appetizing at all. Fries I feel completes a burger meal. Without decent fries your meal is just an expensive burger. So needless to say coming here 3 times feels like a waste because each time the fries were just buns pun intended. Fire all the fry cooks please! read more

I do love a great burger and this place has it. The burgers are great. The fries off the chart. I love that you can order online. It's a easy way for a large order to be done correctly. Good meat and love the toppings. Check them out. read more

This place is not about being clean at all the tables were nasty or going knowing your going to be cleaning your own table

Always clean and friendly. Burgers and fries at this location are always perfect and hit the spot. Ashlee was GREAT with helping me order and suggestions. read more

I'm happy to report that the team tonight at Five Guys ALL changed their gloves while we enjoyed the best burger ever!! We love Five Guys and tonight's visit proved that Yelpers have a voice and folks listen. Shortly after my last review on Five Guys, I received a very professional email from their corporate office thanking me for the review and of their concern of my notes. The proof was visible tonight! Now, about those fabulous burgers!! Have it made your way and enjoy the best burger ever! Don't forget to order some "real" french fries to go with your burger! Trust me when I say that you'll receive a lot of fries! Thank you Five Guys for listening and caring about your customers and your company! Until our next visit ~ keep making those delicious burgers! read more

Best fries in the world. The service does get backed up at busy times, tho'.

Ordered a dog and fries with a shake. Asked for ketchup and relish on the dog. Got a plain one. Asked for banana in the shake. Got a plain vanilla. Fries over cooked. Pretty sure the guy taking my order couldn't hear me due to how loud the music was playing. Normally I listen to classic rock, but it was to loud when trying to order the food. Now I will say the hot dog itself was pretty good. I did grab some ketchup packets that I thought I would use for my fries. Glad I did. I would have complained, but I was already back in my hotel room when I opened the dog from it's wrapper. It was edible, it just could have been better. read more

Yes, it's a chain; and yes, it's fast food but if you're in the mood for a fast food burger, you can't go wrong with Five Guys. The location turns quick and the staff is always helpful. Clean establishment with outdoor seating if you prefer. Lots of ways to get in and out. read more

Great burger! Amazing Cajun fries! How could one not love a Five Guys? It's a must if you've never been to any of their many locations. Juicy, tasty handmade paddies cooked on your order. Potatoes cut on site and seasoned just right. Hopefully Rhonda is on the till when you visit. She's perhaps one of the nicest people in the fast casual restaurant scene. Cheers! read more

Five Guys - Burgers Near Me - Simpsonville, South Carolina

Restaurant is dirty and service is terrible. Had an incorrect order and was given grief to correct a simple burger. Completely unprofessional staff and total lack of customer service. read more

i am disgusted , i came in december 7th and when i walked up to the register this greasy headed scraggly young man with black hair stood in the corner and just stared at me as i stood there waiting for him to take our order. when he finally came over to take our order he gave us the meanest look i've ever seen and that's not even all ! when he came to tell us they were closed the other workers poured the mop water in front of our feet and just stared at us as we had to step over the puddle to get to the exit , one of the workers had also kept giving us side eyes and glancing over at us numerous times , it seemed like the other gentlemen had to FORCE the young man to take our order . it felt as if we were not welcomed and very uncomfortable. and when he came to where we were seated he stared at us and clapped loudly to tell us they were closed !!!! read more

I've recently starting eating low carb and the Five Guys bunless burger is a life saver. The food is great at this location and the staff is friendly. On our last visit, the dining could have used a little tidying, though. read more

Upon exiting the Hampton Inn, you can see this Five Guys by turning your head to the left. It is easily in walking distance, so you can assuage some of the guilt for calorie bombing at the burger joint by walking. This Five Guys is like any other Five Guys, the food is solid. I guess I should have ordered the small sizes instead of the standard, because I was not able to finish the fries and the burger was huge. My immigrant grandparents would have been appalled at the quantity of food I trashed. Go small. After gorging myself on Five Guys fries, the walk back to the hotel is kind of like the walk of shame in college, except this time you aren't disheveled early in the morning, you skip 6 months ahead and do a pregnant-waddle back to the hotel while full of fries. Go small size. read more

WTF has happened to Five Guys? What used to be one of the best burgers has become worse than dog meat. One of the worst tasting burger messes I've had in awhile. Two was always very filling so I always ordered the little burger but this... this was a this useless tasteless mess.. And the price has gone nowhere but up! The only reason for two stars is the great fries, which thankfully haven't changed and those fantastic soda machines. The death of another great hamburger joint RIP Five Guys.. maybe I'll come for the fries on my way to Hardee's. read more

Great food. Prices are high though. Bacon cheese burger, medium fries and medium drink was over $14. No milkshakes at this location. read more

Nice people-great, but $5.50 for LESS FRIES than a $2.99 Mc Donald's fries? Five Guys had been doing this later, greatly decreasing the value of coming. This may be it for us. I've had this happen lately and have it a few months before returning and same sad French Fry rip off. Too bad. Promoted as too much fries. In fact, way too little read more

Great burgers! Love that it comes with anything u want as far a fixings including onions and mushrooms at no extra cost. Huge portion of fries too. read more

Five Guys - Order a regular 1 patty burger with onions mushrooms and all the fixings. It was really tasty. - Burgers Near Me - Simpsonville, South Carolina

Last minute decision to visit Friday evening. The store was busy but the service was outstanding. Prompt and accurate. I ordered the Bacon Cheeseburger with Mayo, mustard, pickles, lettuce, tomato; fries and a drink ( I like the Coke Freestyle dispenser ). It was a nice evening so I decided to take advantage of the outdoor seating. Great experience all around. I would highly recommend this location. It is clean and well ran As a matter of fact if this store was in the Five Forks area I would be a regular! read more

I wasn't very impressed by this location - I came in on a Saturday around 6 so I was anticipating the wait, but we were waiting almost a half hour. One of the Coke machines was low on Diet Coke syrup - I went up to the register to let someone know, and the woman working could not have been less interested in what I had to say - mostly ignored me, didn't make eye contact, and gave a weird half-nod once I finished talking. Didn't see anyone come out to replace it the rest of the half-hour I was there. We ordered three cheeseburgers and one fry - I've never liked the french fries from here, I think Five Guys fries are soggy and gross. But by the time we finally got our (to-go) order and left, we realized at home that they had gotten all three orders wrong. On us in part for not checking, but they were pretty simple orders so it was disappointing to not get what we asked/paid for. The patty on the little cheeseburger didn't even fill up the bun, it was way smaller than the other two or other little cheeseburger patties from other Five Guys locations. I don't plan on returning to this location. read more

I've been to this Five Guys twice. Both times the fries were undercooked and rubbery. Seems like for $4.99 for a large fry they would make sure they were done. Burgers were pretty good. I've been to other locations that are very good. read more

Seriously, it's five guys. They have burgers and fries figured out. This place is spot on . Every time I come here it's great. Not much else to say. If you haven't tried a five guys, it's your loss. read more

It would be ok if I my food was cooked how I wanted and not how the cook wanted it! Bun was so hard I had to peel away the part that was soft! Veggies was so raw that it crunched! I'm done read more

Our favorite burger joint! Servings are large- more than I can eat by myself. Clean dining area and friendly staff. Delicious!!

Typical Five Guys location... burger was exactly as it should be. Fries were fresh cut and fried to perfection. Excellent service with a smile. read more

Like most of the 5 guys locations. Price can be high... but to the ones complaining - you chose to eat there! They have standards too .

Good but they are so over priced. I drive right on past it 99.9% of the time and get a steak, salad and baked potato for a few dollars more.

Classic burgers that taste great and doesn't have that nasty greasy feel when you're done. Yum

Got two raw burgers that I ordered To Go. Called their cooperate and got my money back. I don't believe that I will be making a trip there anytime soon. read more

We always enjoy eating here. The burgers are good and the fries are even better. Sprinkle them with some cajun seasoning! The service is fast and the staff is always friendly. It's always busy, but a fun atmosphere. read more

Best fast food burger ever!!! The meat is great the sides too, fries rock. When you go to a fast food bar you usually do not expect this good burgers. read more

Made from scratch and worth the wait if you want a real burger. Love the fries and the malt vinegar over them. You can get any and all toppings you can think of but you have to bring a little patience since they don't cook things ahead which in my mind is why you come here and not other places. During lunch or dinner rush the place can get a little chaotic and maybe not as clean as it should be but I would rather keep folks cooking a clean when they get a minute. Great milkshakes too! read more