First time trying Five Guys. I ordered 2 double meat cheeseburgers with lettuce, tomatoes, pickles, grilled onions and mushrooms. I don't understand the hype about unlimited toppings. The choices for toppings are standard at any burger place. Only the mushrooms would count as an up charge. I ordered online so there's no way to indicate if you want extra lettuce or tomatoes. The burgers were average, nothing special. It's overpriced at $12.09 for just the burger. read more

Considering the price you'd think they would at least get the order right, but no. I asked for a regular burger with little fries and drink combo and I guess the staff didn't want to bother working so my burger came with only meat and buns. Overpriced and inattentive read more

Five Guys - Hamburger and little fries - Burgers Near Me - San Antonio, Texas

Five guys just a medium size restaurant that specializes in hamburgers. Fortunately, the hamburgers are some of the best in San Antonio.I try to make it to Five Guys at least once a week. Service is mostly self serve. All the employees are pleasant. They were busy that evening too. Try it. You wont be disappointed. Try the restaurant, Im sure you would like it. read more

I'm driving again for work; this time to San Antonio. Headed down 281 thinking about my lunch choices. Dropped off material on the west side near La Cantera and headed back towards my return corridor searching for food. Sure, I could have chose a hometown favorite like Jim's around Blanco Road. Thanks to construction there isn't food option road signs or is that just on interstates? I took the exit before the mile high flyover and started scanning. No luck on the south side and about a quarter mile on the north side. No KFC and Whataburger. Passed an old GF's fave Brick House Tavern. Strip mall find Five Guys. In retrospect I wish I would have seen the Tarka sign ahead! Greeted immediately upon entry, I surveyed the choices and made my order. Regular cheeseburger with tomato, onion, pickle, and light mayo. Fries too, but what the heck? Almost $5 for fries? We're they blessed by The Pope? That's $10 for the cheeseburger too with unlimited toppings. It's like they have the notion to go ahead and charge you for ALL the condiments just in case. Grabbed my drink and surveyed the damage at basically $20 with tip. The verdict was good burger and fries. Yet, too costly. Just did a mock Whataburger order for the same meal...$9.24. You know my endless..OK I was gonna make a Cliff Clavin reference but nobody will know who that was. Cheers! Think this Yelp diners; you could eat the Texas Monthly 2009 magazine cover burger over at Alamo Springs in Fredericksburg the the same dollars. Bigger patty, green chili, cheddar jalepeno bun. That's NOW NOW NOW! Choose your meals wisely. read more

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Burgers are a Texas staple. Unfortunately, Five Guys misses the mark of savory goodness that we expect in beef. On top of that, the pricing is crazy. As of May 2023 the bacon cheeseburger costs just over $12. The smallest fry costs over $5. Yes, over $5 for a "Tiny Fry". That means you should expect almost $20 for a burger and fry. The taste and size of the burgers here are worth half that. Maybe. I'd comment further on the taste if it was memorable. Five Guys has quotes and awards from all across the country hung up on the walls. These are great to help you remember where not to trust the burger recommendations. Thankfully the service is great, the parking is easy, and everything inside is super clean. It's a fine eating experience all around, but for $20 you could do so much better and get so much more at other burger chains or local joints. I hadn't visited Five Guys in a decade because it didn't do anything for me back then. I'll try again in another one and update this review. Right now they're not worth the price. read more

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Ordered delivery and the garbage they sent was beyond horrible! I am wiling to bet the employees advise their own family to dine elsewhere instead of eating this garbage! Is there a manager who checks the quality of product here? That was a joke! There is obviously no one who cares about quality here! Go to McDonalds! It is less expensive, consistent, and their management pays attention. This place sucks! read more

Five Guys - Bacon Cheeseburger - Burgers Near Me - San Antonio, Texas

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We placed our order 32 minutes ago. It's now 8:03. They made everyone's order that came after us, first. And made all of their DoorDash orders first. When we asked politely about how much longer we received major attitude from one guy. We didn't catch his name, but Christian took our order and did nothing to help the situation. Me and my husband have both been in service industry and I could never imagine speaking to a customer like that. We are moving today. We have a rental truck that has to be back by 10pm and we still have to make a run. Today is stressful enough, We didn't have time for an over 30 minute detour bc the workers decided that we were the ones they wanted to pick on. A lady who got there after us went to grab her order and we asked what time she put her order in. She said she put it in online at 7:35, meaning she put it in after us. When my husband spoke up about it, the guy basically yelled at us that it was an online order so it had priority. After this, we left. I was afraid they would spit in the food. Is five guys going to pay for our late fee on the truck? Probably not. Anyways? Seems like a common theme with this place so just be prepared if you choose to go there. read more

Five Guys - Receipt - Burgers Near Me - San Antonio, Texas

had no intention of leaving a review. I came in at 9:50pm....I get it....close at 10. After doing all my things at home all I wanted was a burger. I even apologized because I totally understand, but for the duration of them cooking my meal christian (apparently a manager) and some keebler elf were going back and forth talking about how they should've locked the door and how they wanted to but didn't want a repeat of last time when someone got mad at them. I would've literally just went home defeated if it was locked. It's not a big deal. But for them to openly talk about how I could be a mystery shopper, how the other dude should've listened and locked the door, or if I'd leave a review was annoying af. I spoke up and asked why theyre saying that stuff literally in front of me and all I got was blank stares. From then on the other guy stayed quiet but Christian remained groaning the entire time and crying that he has a wife and kids as if I didn't just come home from putting my kids to bed and snuck away for a late night meal. Him saying "I love my life" in the most sarcastic way as if he's 15 years old is crazy. Christian and keebler elf, get over it and just do the job. Shit happens. I've been in your shoes from other jobs and like I said. I get it. But seriously change your attitude and at the very least wait for me to leave or just directly say it to the customer next time. read more

This is a tasty burger, no doubt about it. I am not a fan of having 6 tons of French fries pilled on for a single order but there is a generosity element to it which cannot be ignored. Of course, one is paying for said generosity, the cost of the burgers is simply out of hand. 2 people cannot walk out of there for under $45 which is a sign of the times I guess. Still, the place is clean, the food is good and location isn;t ever really slammed so you can enjoy your meal in peace. read more

Good burger good fries, friendly staff. I don't know if a burger with fries and a drink is worth 20 bucks but that's what it wound up costing me by the time I was done. read more

Five Guys - Entrance - Burgers Near Me - San Antonio, Texas

Placed an order on the app and the option to pickup was an option I selected. I get to the restaurant and was told it's curbside only - okay fine. I call in and gave them my name. The lady looks and doesn't find it. I ask her are you sure? The receipt clearly has your address here and she tells me to drive to the other location because they don't have it at this location. I get a call 5 minutes later and lo and behold it's from this location telling me that my food is ready. WHAT?!? I told them what happened and they said oh, it's not under the name you gave us it's under another name. My bad. What gets me is that instead is verifying my receipt, they automatically told me to drive to another location. They apologized which I appreciate. This location is easy to get to and plenty of parking but that's really the only upside. This area has so many burger places that I can't imagine coming back here. read more

I give it zero stars. Ridiculously overpriced and incredibly slow. I'll never go here again. read more

Stopped for a quick lunch. The staff welcomed everyone that walked in. I just felt like the place seemed dirty. The tables needed to be wiped down and floors cleaned. I ordered a little bacon cheeseburger with a little Cajun fry. The burger wasn't bad. Will I go back to eat there, probably not. I will say the one thing that I loved about them is I asked for jalapeños on the burger and they were FRESH. This I liked. read more

Five Guys - Burgers Near Me - San Antonio, Texas

Five Guys quality. Always decent service. Horrible fry portions. The only thing that really irks me about this specific Five Guys location near 1604 and 281 is they are very stingy on the fries when compared to locations across the country. You know what I'm talking about. It's the signature Five Guys move. Dump hordes of fries in the bag. Spend $4.50 on the small fries and you generally can feed two very comfortably. Buy the large portion and you would swear you're stealing from the Irish and causing it's next potato famine. You almost feel guilty. But for $7.50-ish that's the expectation the franchise built and it's a popular move - until they stop doing it. At first I thought It was a tipping thing but nope. You get a little bit of cup over flow but that's it. Tonight was simply the cup filled to the top. $4.50 for a very small cup of fries. Yikes. So just skip the fries or simply go somewhere else. read more

Stopped by for a late dinner one night. We were greeted as soon as we came in. The place was not busy at all (it was rather late). We ordered 2 bacon cheeseburger without the buns and our order came out exactly as we had ordered it. It was a bit messy but it was delicious. A bacon cheeseburger is a bit overpriced but it was worth it, that we decided to come the following day for the same. We were greeted when we walked in and had no problems with our order. A great place to get a bite to eat and not to cheat when trying to adhere to a keto diet. read more

Five Guys - Bacon cheese burger sans bun - Burgers Near Me - San Antonio, Texas

I have NEVER eaten at Five Guys and had a bad burger. Your food is made to order and the fries are so hot they are steaming when you get them. Huge portions of fries. The burger is ALWAYS made right. Always! If you are looking for a great burger, this is the place. The people working were friendly. They greeted us when we came in and thanked us when we left. read more

The patty itself was good but they use cheap processed cheese on a $10 burger??? The fries were good but also over priced. The day we were there, the floors in front of the drink station were wet and sticky from a leaking machine. Overall, I would not recommend read more

Five Guys - Wet sticky floors - Burgers Near Me - San Antonio, Texas

A simple, clean and efficient place to grab a bite. We were a larger party with several kids and our food came out quickly and was hot. My burger was delicious and so were the fries. My daughter devoured the strawberry shake. And a good time was had by all. And whoever picks the playlist has great taste, I can always count in good tunes here. However, it does not have the same welcoming vibe and ambiance as the Dezavala location. No one gives you a wave when you walk in or walks to your table to see how you're doing and if you need anything. Good food just a different vibe, and it really does impact your experience. read more

I consider myself a Five Guys advocate. I've frequented locations in all of the cities I've lived in the last 5+ years (Baton Rouge, OKC, and San Antonio). Five Guys is not your typical fast food restaurant, which you will note from their prices. I will state that it is worth every penny. What sets the restaurant apart is the ingredients and customizable topping options. I usually get the Little Bacon Cheese Burger (one patty) with grilled onions, grilled mushrooms, green peppers, mayo, and hot sauce. I literally salivate even thinking about it. And the Cajun fries are a must. As a certified born and bred Cajun, the fries get my unwavering seal of approval. No ketchup necessary. On a recent visit, we arrived about 9 pm. The man at register was beyond courteous. The other woman working appeared to be on break so he was manning the kitchen (all open) as well as register alone. He noted between the previous Customer and us ordering that he would be right back as he needed to put the prior customers patties on grill. It wasn't very long, but he was both transparent and customer focused. In a few minutes, our food was ready and did not disappoint. Five Guys always hits spot without making you feel yuck or bloated. Their burgers are just the right size for a dinner and fries are definitely splittable. read more

Five Guys - Little Bacon Cheeseburger - Burgers Near Me - San Antonio, Texas

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The time quoted for your pickup order probably won't be correct. Waited an extra 10 minutes after my quoted time (no biggie). All in all they made me a solid cheeseburger cooked and seasoned to perfection! Happy this place is near me. I'll go here before it's neighbor Chik-fil-a any day. read more

A burger chain in Texas. For me, living on the name. Yes, they have good shakes and fries. $9 for that burger is sad. Chester's was better and is cheaper at that. read more

Came in & was greeted by the manager Alexandra D. She had an optimistic attitude , was very polite & made my day a little better. We need more people like her ! our food came quickly & they were very clean and considerate of Covid-19. we got 2 bacon cheeseburger & a bacon hotdog + regular fry. CLEANLINESS CAME FIRST :) read more

Five Guys - Burgers Near Me - San Antonio, Texas

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Very disappointed. I placed an order for pick up and I assumed since they were crazy about covid and had been telling people to stay in there cars for months, that It wouldn't be a problem me asking them to come out to my car. I have a newborn baby and I was alone and I explained that to cashier that I couldn't take my baby down. (She was crying hysterically and also drizzling and cold outside)and I just needed to pick up my food. They said I had to go inside after he asked someone else if he could go outside. I ended up leaving.Honestly... very disappointed. read more

Food and service at this location does not seem to be as good as it is at the forum location... Burgers tonight we're just ok - meat was not very flavorful and most of the buns for our party of 6 were slightly burnt. Fries needed a few more minutes in fryer as most were on the limp and greasy side. My hubbie was a dedicated, hard core 5 guys fan and 5 guys has always his first choice when burgers out was on the menu --- but, after this visit--- he said would prefer red robin or be willing to give smashburger a try. prices had increased since our last visit which influenced his decision almost as much as the lackluster food. Little cheeseburger with bacon was $6.19, small drinks $2.49 and large fries $5 - although the fries were more than enough to feed our party of 6. My problem with 5 guys has been their buns. they are smallish and just don't hold up to the toppings. they get soggy and start to fall apart making for a very messy eating burger. if we DO head out to 5 guys though, we will go to the forum location ;) read more

Overpriced, don't bother coming here. They don't even have real tea. It's from a machine. I should have gone to Whataburger like I originally intended. I could have got a whole meal for the price of the shitty burger I got here. read more

There is no rating for this location @ Stone Oak. Just pass by there, you'll see kids running the show and maybe a handful of people wanting to actually eat there. I have to admit I was stoked to walk in, so dang bright in there! But that's it! And as lame as the " BRIGHT"'comment was that's all I can say, somewhat decent about the place?????????? Hold up I was just reviewing the other reviews...they actually have a variety of things in there to eat??? They have gift cards for your friends and family, thats cool I guess...They should give the food away though. "Good For Kids" " Kids Get To Cook & Eat For Free!" read more

Five Guys - Burgers Near Me - San Antonio, Texas

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The food was good, but I would say that it was overpriced. I got a cheeseburger, fries, and a hot dog. I really liked the seasoning on the fries. The cheeseburger was pretty standard, nothing unique; and the hot dog was good. Overall, good food, but overpriced for food that was pretty standard. read more

Five Guys - Burgers Near Me - San Antonio, Texas

There were so many raves about this place so we figured we'd try it out. No greeting, made it known that it was our first time, no offer to help or answer questions. Asked how big the little hamburger (just a regular hamburger) was and had I not asked I would've bought my children double meat burgers (hamburger). For the price I expected some awesome burgers but it was like any other burger joint, nothing exceptional or special. The place looked dirty, and the workers didnt seem to mind the mess. read more

Stopped serving Hebrew National hot dog, but they aren't being up front about it. They have frequently advertised the fact that their hot dogs are Hebrew National, so this change is a big deal. That needs to be made clearer to customers on their website and in their stores. read more

I've been eating at 5 guys for years in the DC area. Was really glad to see them open in San Antonio. Love their burgers with fresh jalapeño. Toppings are all free (except for cheese). Their Cajun fries are awesome! Love putting vinegar on them. read more

We liked this place. The fries were actually my favorite part of the meal and i don't typically like thick cut fries. These were still crispy and had a good amount of salt/seasoning. They also have hot dogs and grilled cheese for those not wanting a burger! read more

I have to say this was one of my most enjoyable experiences. When I first walked in I was looking at the menu and saw a bacon cheese dog. I asked cashier if she's had it she said no, so I asked the cook Brittany if she's had it and told me she has, when I asked her to make one for me exactly how she would eat it she made one that was close to a Philly cheesesteak with jalapeños. I scared it down and was extremely pleased and happy. Just eating one and I was full. Thanks goes out to Brittany she made my day. If I could rate her I would give her 11 out of 10!! read more

I really can't give a good review if they are not open when they are supposed to be. I like their food but I made a long drive for nothing. Sorry for the review being one star. read more

Five Guys - Well that sucks. One way to manage things. Better call before you go. I saw others walk up to it and have to walk away. - Burgers Near Me - San Antonio, Texas

This was the first time returning to Five Guys in over 2 years. The burger and fries still taste good:) The atmosphere has changed a lot. There is No more upbeat friendly greeting as you enter the front door. There is also no more acknowledgment to come back again or thank you for coming. Another big change, is the portion of fries. Customers Used to receive a heaping overflowing cup of fries, now just enough to put in the cup. Also, no offer to take a few extra peanuts with you when you leave.I do not know if these changes were a directive from the corporate office, management or a personal action by each employee. Yes, the prices on the menu board have definitely increased. I'm Just giving you a heads up on my observation at the location I went to. Other locations might be different.‍ I believe I will try a different location next time. read more

This place is fantastic! Definitely enjoy eating at this place. The food is so darn good!!!

Came in n placed my order, the lady took my money n then started taking an call in order while dealing with me . She cleared my order to take the call in order n held my money the whole time . Then after taking the order she proceeded to my order n had to do it over . i'm a very patient person, but to me it was rude to disregard a walk in customer to deal with a call in after already taking my order . Food Is Always Great, No Complaints about that, just customer service needa work read more

This place USED to be my go to but not anymore after the way I was treated tonight. I walked in at 9:45...the establishment closes at 10pm. Upon walking in, none of the three employees made eye contact and when finally greeted, they were whispering "just tell them we are out of fries." That's weird to be OUT of fries when you hand cut your fries. So you are out of potatoes? When you only serve burgers and potatoes? The worst customer service. If you want to close exactly at 10 with all flat tops and fryers cleaned then close at 9pm. This is terrible customer service and I will not be returning. read more

Rhiannon D, who goes in to any establishment with 15 minutes to close?? Get a clue you inconsiderate C!

ALWAYS ON POINT! ALWAYS FRIENDLY! This specific spot has NEVER disappointed. Each time I come, they great me warmly and genuinely even if I show up 30 mins til close like an A-hole (sorry guys). When it comes to the food-- they shine like diamonds, y'all. I'm one of those low carb crazies, so I get my double bacon cheeseburger wrapped in lettuce and they don't mess around. Seriously, the other locations need to take note of THIS ONES' burger lettuce wrapping technique. No matter who's making the burger, each one has it down to a science, consistently. I say that bc every so often, I have to go to other Five Guys spots bc of errands in specific areas of town and I'm usually let down by their lettuce wrapping skills. The 1604/281 joint-- NEVER A LET DOWN! Cleanest and tightest wrap which means minimal mess. 5 STARS, A+ ALL THE WAY, Y'ALL!! read more

The food is good but 15 bucks for a bacon cheeseburger and fry is way too high. No drink included in that price. Split an order of fries if you eat with someone else. read more