A lot of safety issues that really need to be addressed including fire hazard. Live wiring completely exposed. A huge shock hazard!!!! Someone need to address this asap. A child could easily get electrocuted. Also the employe scream at me saying yooo bro your burgers ready like wtf!!! Excuse me sir. read more

Five Guys - Exposed live wiring - Burgers Near Me - Madison, New Jersey

The food at this location is amazing. No complaints. The fries are cooked perfectly. The service is great. I forgot to order fries and the counter person asked if I wanted them and charged me for little fries. They sell little fries and large but get the little because they fill your bag with fries. The burgers come with whatever add one you want for nothing extra. I got lettuce tomato and pickles. I should e said ketchup but I was able to add that myself. The burgers are double burgers and very filling. The ambiance is very clean. The only downside is that all orders are to go, even if you want to eat it there. I also ordered a drink and got to choose what I wanted. I picked sweet tea. I haven't been to this place since before Covid but wanted to give them a try. Everything at this location is on point. Other locations don't cook the fries enough but this place does. I recommend and I will definitely be back. read more

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The hamburgers and hotdogs are really good but I'm talking about what you can get on the side. It's really fancy how you can get soda from the machine and those peanuts which was also kind of cool and they pretty and they have really good service. read more

Ordered online, and the process was easy. Paid online and 10 minutes later we picked up our order. Fries were made fresh, put in the bag with our two burgers, and we were on our way. This was great, until we got home and there were no pickles on a burger where we ordered EXTRA pickles. Extremely disappointing, and if it was just me, I would have gone back to have it made correctly. I was not about to ruin my partner's meal too. Seriously, this order was online, plain as day, and it was not made correctly. Also - fries were made fresh, but they were immensely greasy and really soggy. Thanks, but for future burgers we'll either make them ourselves or get them elsewhere. read more

We are a big five guys family. But I have to say the past THREE times the orders have been given and taken correctly (as seen on receipt) but when we get home, they are VERY WRONG! so disappointing because I often have an upset child with ingredients they won't eat. I get maybe one time the errors but THREE is not ok. I have so much respect for all of those that work in the food service industry but it's seriously not ok. Please let's do better! read more

Very nice staff and quick food but just not that tasty. Burger was average, bacon was awful, fries bored me. Fuddruckers has my vote. read more

Five Guys - Burgers Near Me - Madison, New Jersey

I placed an order for three menu items on a Sunday night and it was a full hour and thirty minutes until the food was prepared. SLOW SERVICE! If you don't have the patience to wait ninety minutes for fast food - skip this location. read more

The food was great. The cashier was friendly, funny and explained to my friend what kosher options they had. The only reason they didn't get 5 stars is because of the guy who gave us our food and how the dining room was set up. There are only 3-4 spots to eat and they don't do a great job of ensuring you know what is off limits and what isn't. Some tables have signs and some don't. All the guy at the counter was rude to a lady who was almost done eating and then decided to address that she was at the wrong table. He also refused to give my friend and I our food until we told him where we were sitting. read more

Always fresh and delicious. Staff could not be friendlier. Burgers are of good quality and very satisfying. Fries are a scrumptious diet destroyer! I particularly enjoy the spice fries. The hand spun milkshakes look awesome... maybe on my next big cheat day! Parking can be a minor issue if your going at a high traffic time. The strip mall is somewhat light on parking and spaces are a little narrow...hence..bring the crappy car. read more

Fluffy, cheesy, and meaty burgers. I came here with no expectations, but the need to understand why a burger cost $7.00 at the local spot when I can get it for $5 at Burger King down the street. Here's what's up. The food here is made on demand. Freshness is a key element through and through. They can't emphasize enough how they use peanut oil on their food which has "no cholesterol or preservatives". Yeah cause I came here on a strict diet. My cheesy burger was so good!!! the bread was soft and the cheese melted right into the patty. With every bite I heard the crunch of my greens. They offer unlimited toppings. You can dress it up or dress it down how you please and the cost will not change as the topping are unlimited with no extra charge. They also give you fries galore! Too many if you ask me, but wait are too many fries even possible? Study findings show you come here to be a fatty and understand the cost is equally distributed by the tastiness of the food. read more

Five Guys - Cheesy burger and fries - Burgers Near Me - Madison, New Jersey

Ok, I'll admit it...I'm a fan of Five Guys. There, I said it. I don't eat at Five Guys (any location) very often simply because I eat way too much when I do...and I DID when I stopped by this location the other day. My son had just gotten through a long practice and was hungry so we stopped here on the way home. My son ordered a single cheeseburger and I ordered the double bacon cheeseburger with a bunch of toppings (fried onions, jalapenos, ketchup, pickles and lettuce) and we ordered fries. Cashier: Would you like a shake with that? Me: Wait...What?!? Yeah, the Five Guys I usually patronize do not have shakes so this took me by surprise...and we ordered a peanut butter and a chocolate with our meals. Burgers were great as always (honestly I think these are great burgers) and they did the fries well-done like I like them. The shakes were just ok...I don't know what I was expecting, but I know it didn't hit the mark (I know, that's probably unfair, but your taste buds just know when they haven't been wow'd). The service was a little slow, and they gave my son a double patty instead of a single, but overall it was a good experience-service with a smile, good food, and they even have shakes.. I have no idea why another Yelper would give this place 1-star simply because they don't have Wi-Fi. Just because of that I'll bump this up to a 4-star Five guys! read more

The best fast food burgers I have tried hands down come from Five Guys. The cajun fries are worth a try and no matter what fries you buy with a burger always order less than you think you need because you will get more than you expect even if you have been here before. I have tried the burger with the hot sauce. I have tried the burger with the BBQ sauce. So far the best in both cases is to keep it simple and go without though your mileage might vary. read more

This was the worst online order pick up at Five Guys-Madison NJ. The two seemingly in charge of organizing the bags were not communicating, there was a major back up for online orders waiting--when I stepped forward to find out where my order was (and I had been standing waiting 10-mins already) the guy showed me the bag that evidently had the burgers but no fries, I confirmed it was my order and he put it back on the shelf only to then help other orders--giving fries to people who were walk-in orders at the front, who had walked in at least 5-10mins behind us...???...this is not the service we're used to from Five Guys, very disappointed--order was supposed to be for 6:30pm, we finally picked up at 6:47pm...no words...just hope the burgers are still warm when we get home since they'd sat in the shelf for about 15-mins or more. Terrible read more

Not sure how this place got such great reviews?! My husband and I thought it was pretty bad. We ordered the double bacon cheeseburger and little cheeseburger with all the toppings, a little fry, and a malted milkshake. First off, the milkshake was DELICIOUS! One of the best milkshakes I've had. The burgers and fries, on the other hand, were not so good. The burgers didn't taste like anything! They were missing something...maybe more salt, I'm not sure. The meat patties were too small, and I was left with a bunch of bun and toppings and no meat to eat them with. Also, the toppings kept falling off our burgers, and they weren't even tasty. The mushrooms were soooo plain! The fries were also just terrible. So soggy and tasteless. It's been quite awhile since I've been to a Five Guys, so I thought maybe their fries would be better now, but nope! Terrible! If I'm gonna get a burger around here, I will be going to either The Habit or Wendy's. Still gotta try Smashburger, though! Definitely not coming back here. read more

Had a large group lunch ordered from here. The fries portions are huge, and they definitely give more than enough - 7 of us shared 3 large orders. The cajun fries were definitely a hit, although they could've been a bit spicier. They don't hold up to travel for long, though. The burgers - a junior is 1 patty, a regular is 2. Most of us were surprised at how small the junior is... like a McD's double cheeseburger size, effectively. At least you can chose all the topping you want, at $3.99 a burger, it's much like any I can pull off on the grill, except no cleanup, and it's the middle of winter. Mushrooms and grilled onions are definitely a nice touch - I have to try ordering it with triple of each under the special orders. Their fax machine wasn't working as of Monday, 3/16, though, otherwise their intuitive menu would've been easy to order from. Hotdogs are two dogs actually on a large bun, good kosher stuff according to my coworker who eats Halal. read more

The burgers are very good, the fries are enormous, and the shake was super. Quick turnaround is also great.

I don't eat fast food, this place is NOT fast food. Some of the best tasting burgers around! Don't have to spend a lot to eat good here. The food is always fresh and cooked fairly quick. Their fries are amazing, the shakes are fantastic, and their burgers are life changing! They cook their fries in peanut oil as a healthier alternative but overall the place is super clean and super fresh. Dead management, BRAVO, you hired some of the happiest and most helpful staff ever! It's 5 stars! The main guy ( tall African American with dreads) is the nicest and most pleasant guys I've ever met! Good job 5 guys, you ROCK! read more

Five Guys - Bacon cheeseburger! - Burgers Near Me - Madison, New Jersey

Fellas when your wife says she's craving 5 guys, don't be alarmed. She simply wants a delicious burger stacked with endless toppings and finished off with a tin foil blanket. Fries can be hit or miss but I enjoy rolling the dice. Some call me nuts but I blame the peanuts. Don't trust anyone who orders a hot dog here. read more

The guys who work here are incredibly friendly.. seem to really enjoy their job which makes the whole experience a great one! Food is exactly as expected, burgers with all the works, tons of fries and milkshakes! read more

I get it, with respect to what a successful franchise looks like. The menu is dead-simple and therefore a greater emphasis can be placed on quality. However, this particular franchise has some problems. You'd think fourteen people working the assembly line would turn around food a little faster, but no, that's not true. One person working a register gets the customers backed up, then the fourteen Keystone Kops miraculously make your burger happen about eight minutes later. Eight. Given that it's either a burger or a hot dog, you'd think they might queue up a few based on walk-in sizes. Okay, let's say they don't, it's still a mess back there. You get to watch the controlled chaos while cooling your heels. So what's it like there? Busy, but we still managed to find a free table even at lunchtime rush. Free refills on the soda, and hey, Barq's (has bite). Okay okay, the burger. Good. Fresh. Jalapeños were fresh and not pickled, a major plus. I thought I detected Frank's hot Sauce, another plus. Onions were fresh, meat and cheese appropriately tasty and greasy. Bun was average, fresh but a little chewy. Skip the Cajun-style fries, 100% not worth it for a large. A little over twelve bucks for a burger, fries, large soda... in my opinion, Wendy's does this burger as good or better, I can get chili instead of tasteless fries, and the largest soda at Wendy's is about four gallons, give or take a quart. I dunno how they make Zagat's and assorted other glories, but really, White Manna or Fuddrucker's crushes these guys, all five of 'em. -C read more

This is a re-try of Five Guys. Wasn't impressed the first time, but I was too generous. Atmosphere doesn't work for me and it's all downhill from there. Cheeseburger, fries, coke = $11. Meat strikes me as flavorless, and there's something off-tasting about their cheese. Just thinking quickly about chains: Fuddruckers, Ruby Tuesday, or Steak'n'Shake beat this like a rented mule for that kind of money. For that matter, I think a Hardee's Thickbuger is an order of magnitude better - AND it's an order of magnitude cheaper. Sorry, I just don't get this one at all. If it's your thing, hey, smoke 'em if you got 'em, you're welcome to it. read more

Stopped in on a Sunday afternoon. Not many customers at the time. Asked for a bacon cheeseburger. Specifically requested that the cheese be melted on TOP of the burger, not on the bun. Got to my table, unwrapped the foil covering and found NO cheese at all ! The "bacon" was unrecognizable as bacon, and was found on the bottom of the bun, sort of pressed into it; it looked like movie prop bacon. Went back to the register, complained. The burger was brought back out; they added two Kraft-Like squares of cheese to the top; both were cold and not melted ! BTW, the "beef" was tasteless. FYI, I could find a great cheeseburger at any number of cafes in and around my neighborhood that do NOT specialize in burgers; Five Guys fast food "cooks" at this place looked like they were still in high school. It must be pointed out that the manager came over to my table and took exception to my complaint; can you believe it! Standing alongside her was a bouncer-type individual. I thought this all too dramatic and refused to speak to either of them and asked them to leave my table which they did. The ONLY items that were edible here were the soft drinks and the peanuts. I do not usually stop at places like this; this was a rush-stop lunch; never again. Hint: if you, the reader, are near Bloomfield, NJ, stop in at Holstein's on Broad St., Bloomfield, corner of Watchung Ave. (This is a landmark soda fountain cafe and the place where the last scene of the Soprano's was shot.) Ask for the bacon burger with sauteed onions; you will then experience what a CLASSIC juicy, tasty burger is supposed to be like. (No peanuts are served; you will only find those at the zoo!) read more

After visiting the old Madison during my winter break I can only be pleasantly surprised when I met up with my friend at the new burger joint called 5 Guys. This plus is HUGE and very affordable and cheap (the kind of cheap that makes a college student like me tingle with glee). Although it may never match up to Cali's In-n-Out I'm enjoying the fact that you can get a nice sized burger, a set of fries and a soda all for the price of 5 dollars or under. The toppings and what goes inside the burger is free too! I was a little disappointed they didn't ask me how I like my meat to be cooked but what can I say? Free toppings and having a great time there is all that matters. The only downer about this place is the fact is on the OTHER SIDE of the country from Cali =(. DEFINITELY going to make an effort to come back to feast in its fat-induced burgers! TIP: Be sure to bring body spray... or be prepared to smell like a hot grilled patty all day. read more

I'm wondering what the fuss is? I stood on line for about 10 minutes on a Sunday night anxiously awaiting this talked about burger. I get to the head of the line and the guy at the register is taking orders. Not mine, but someone that called in? When does the phone order take preference over a line out the door. Please, at least have someone else take the phone orders. I had a burger with the works and split the fries. First, I have to say that the fries are the best fast food fries I've had. Tons of them, fresh, not soggy, salted to my taste. Well done five guys. The burger was eh. The reviewer's comment that it is just a Wendy's burger in different foil is spot on. The topings were OK, nothing special. The burger was moist and juicy, but nothing that I haven't seen at Wendy's. For the price it isn't really worth the wait. read more

On Saturday evening I came in to pick up two door dash orders, the first one was ready but the other one was taking really long to come out and I asked about it a few times only to find out that it was never being made. Due to the wait for the second order, the customer of the first complained to the store and asked for it to be re made fresh, and when the manager Mike handed the newly made order after I told him the customer complained, he gave me really bad attitude as if it were my fault and said "make sure you bring BOTH of them to here you hear?" insinuating I would steal one for myself which I would never do. not only do I take my job seriously I have never stolen a. thing in my life and I didn't appreciate how he was quick to make that comment as if I wouldn't defend myself. He treated my as if I was below him maybe because of my ethnicity or because I am door dash driver and not customer but regardless he was very rude and inattentive. read more

This is my favorite burger in New Jersey (in New York, it's Shake Shack and Bareburger). I'm not hungry for the rest of the day when I eat one. They are satisfying and tasty. I also like the peanuts-- they're something to snack on while you wait. The waiting time may be more than what seems at first-- it looks like there's only a few people ahead of you at the register, but then there's a whole bunch of people who have placed their orders and paid and are sitting all around the tables. Anyway still my favorite burger. Place is clean, too. Music is a bit too loud at times. read more

This place is pretty classic it's tough to write much that hasn't been written but the shakes are good the burgers are seem to be very high quality meat and taste awesome. Really someone's great business idea that is smart, simple, and just works. I don't find gristle in the meat like I have been finding at the typical fast food joints. This place is a real winner. read more

Terrific music, great burgers and fabulous fries. Not to mention the 'all you can eat' peanuts. Whatever you do, share the fries with a friend or you will never finish them. The staff is terrific and the restaurant spotless. read more

I love their burgers. Greasy. I love putting jalapenos on them too. It's a really good burger. It's a quick and easy. I prefer crispy fries so I'm not a huge fan of them but the burger will suffice. My only issue is that they don't have shakes. I almost need that with a burger to truly enjoy it. read more

5 Guys has one of my favourite fast-food burgers out there. The toppings you can get are great, I always love grilled onions and having pickles on my burger. I think the portions of the regular burger (the two patties) is quite large! I always feel full after. Plus, this place has the coke freestyle machine which is always enjoyable. I also really enjoy their fries, particularly their cajun ones. They give you large portions and even a "small' fries ends up being a lot. Overall this is a delicious, satisfying burger meal that's easy and quick to get. It's really nice to have something customizable to your liking without it costing more per item (like a restaurant or any other place would). And for the people whining about wifi, seriously? You can't just go 10 minutes without checking your phone? Just eat your damn burger. read more

It's gotten much more common today to find businesses that offer complimentary WiFi for their patrons. This isn't one of them. There are Comcast, TimeWarner, and Cablevision hotspots , but you need to be one of their customers. If your a Verizon FIOS customer, your are out of luck and better bring your own hotspot The $3.59 hotdog looked average. Bun was crushed and I had a grease patch in the wrapper. read more

Five Guys - Crushed bun - Burgers Near Me - Madison, New Jersey

Food is great and staff is friendly and helpful. They always give me extra cajun seasoning for the fries when I ask. A great place to eat!

I like 5 Guys. Quality burgers and a decent price. They do load up your order with fries so unless you are prepared to either split them or bring some home, order the small (although it's still a ton of fries). Their lone hot dog on the menu is good. They don't have sauerkraut. A little disappointing but apparently down south (where this company was founded) they don't eat dogs with kraut. When I order a burger I get the single. Throw some grilled onions, pickle, cheese and ketchup and it tastes like a gourmet White Castle slider. It's a casual environment and it does get busy during lunch. It's better than the Watchung location and cleaner. read more

Excellent burgers. They may be a tad on the greasy side like some reviews say but that's why they taste so damn good. I usually load mine up with bacon, tomato, friend onions, bbq sauce, mayo, pickels and lettuce. YUM. Everything is made fresh to order. I like this place a lot better than say a fudruckers, fat burger, in-n-out, etc... The fries are wonderful, cooked in peanut oil and come in a huge bag. A regular order is all that is needed for 2 or 3. Cajun spice option is a nice alternative if that's your thing. Free peanuts in a barrel to eat before your food comes, as if you needed any more food. Simple menu, simple idea, well executed. read more

Like every other Five Guys location in the area, the employees are high energy and high courtesy. You can count on a quality, consistent experience from this chain. read more

I have such a weakness for this place. I know it's SO bad for you, but I can't stop (well, at least every once in awhile). You have to put the malt vinegar on the fries and THEN dip them in ketchup. The burgers are awesome, fresh-tasting and I love all the toppings offered. Only downsides are sometimes there is a long wait to get your food, and the peanut oil on the fries - it tends to, well, go RIGHT through you. There's no tactful way to put it. read more

Awesome burgers , very very clean place, and very welcoming. definitely worth a visit. delicious and good vibe

When I tell you this Five Guys has the BEST customers service I mean THE BEST. The burgers are obviously amazing, the fries are always great but man o man I must say the customer service is what really blows me away here. Any other five guys is good and has ok service but the Five Guys in Madison is hands down the best service I have ever had in ANY RESTAURANT. I came here one night and I was having a terrible day, I walked in and ordered my food and the cashier made was so happy to be there and it completely shifted my negative attitude and made the rest of my Nighy phenomenal. Whoever owns this Five Guys need to really appreciate and take care of this staff because it is the only reason I come all the way to Madison instead of the many restaurants in Morristown. LOVE THIS PLACE read more

Love Five Guys. But can't bring myself to buy from the Madison, NJ location again. Time before last, sat there waiting for 45 minutes after announcing myself at the pickup counter. Order was sitting on the shelf. Moved on, it was an oversight. Last time, order receipt was lost in the shuffle. Even after repeatedly announcing myself. A precaution I took due to the time before. An hour wait from the time my order was supposed to be done. I get it, they're busy. We're in the midst of a pandemic. But when I approached an employee to inquire into the status of my order, I was treated unprofessionally...like I was a child. Never again. Happy to take my business to more appreciative business that need the locals support in these crazy, uncertain times. Good luck Five Guys Madison NJ. read more

THE BEST customer service I have had at a fast food restaurant. I took the wrong order by accident, COMPLETELY my mistake. I returned 20 minutes later- they remade my correct order at no cost, and offered us free drinks while we waited. Even though it was completely my fault, they apologized and when handed our food, said "Hope everything is amazing for you this time" with a smile! Such a nice group of workers. Oh- and the food is phenomenal, as always!! read more