In the past I've avoided Five Guys because I don't eat meat and they don't have a meatless burger, however...I went today for a book club luncheon and they had a veggie sandwich that was actually pretty good! I ordered as-is and added some mustard, mayo, and pickles and I was pleasantly surprised! It was a fun spot for book club as we could have a full on conversation and not be too noisy for people. The service was great as it was fairly quick and the staff were super nice! I can say I will be back and I'm glad I went! read more

First time here, instantly greeted with smiles and hellos from every staff member in there. Easy to order and cashier was very nice. Inside the establishment was clean, even the restroom. Food came out fast and hot. Came here to grab some food for my boyfriend's sister, she was very happy to have a delicious meal. read more

I must say', that, I have eaten at five guys burger and fries in California for a long time; and the food although (extremely) pricey, was well worth the price, because they in my opinion), delivered what they promoted. I enjoyed their cuisine on mini occasions after work when I was too tired to prepare a meal at home. Due to circumstances, I had to relocate to Kansas City that is when the disaster became the reason why I am posting this video. Forward to the present time eight years later I am craving five guys burger and fries because that was my goal to treat for myself. I've had an appointment in Kansas City, Missouri, so I after my appointment went to this establishment to renew my love of five guys burgers and fries. Upon entering this establishment, I couldn't help notice the absence of the ambience of the five guys's burgers and fries restaurants in California, I put this aside and proceeded to the counter, and I place my order to make sure that they understood our plan I repeated my order . The cashier was a Spanish-speaking individual who hadn't been there very long and had very poor dialect in English he went and approached another employee who came up and I again repeated my order. It was wrong when he he said I would read it back to you when he read it back to me from the original guy. The order was wrong when I corrected the order, he read it back to me and I said no that's still wrong . I repeated my order again. He said OK. I got it when I got my order. It was wrong again earlier in my transactions I had asked them. Do they understand the terminology that works, which means to put everything on everything I'll order a hotdog split and half on a hamburger bun with mayo on both sides, cheese, and the works, which means everything on it I'll order a double cheeseburger with the works when I got my order there was nothing on my hotdog but cabbage I mean, not cabbage, lettuce and cheese. I said this is not the works anyway I want to say that I was unhappy because I had to approach them five times to get the order of the works on the side by this time I had no appetite no desire to eat anything I had ordered a lot. The guy never asked me what size drink I wanted. He just assumed that I wanted the regular one in fact I wanted to launch I said this, he never asked me what size drink so when I got my drink went around, filled it up left got home, pulled the drink out of the cupholder. It was empty. There was a hole in the cup, which I believe that they probably put in their intentionally and everything seeped out destroying a car my paperwork everything there was nothing in that cup but ice this place is disgusting. I will never step foot in this place again. I kicked the dust off my feet the people in that restaurant are despicable . I will turn them over to the Lord and he will surely punish them because they know the way they treated me was wrong because they're attitude towards me. I could feel it. You could take a knife and cut it. It was so prejudiced. I would never set foot in that established again and I hope they closed down permanently. recall(onioworth read more

Five Guys always delivers. Worth the price for what you get! One of my favorite burger spots

Best burger, nice service. We work across the street and this place has been consistently make me satisfied. Took my 9 year old kids here, he loved food and environment. read more

Large catering order late on a Sunday night. Food was excellent. Service was beyond outstanding, willing to deliver that late on a Monday night. Would absolutely order again. read more

People are always parked right on the street. It's annoying and they never enforce their no parking policy. The food is good. read more

Five Guys - Burgers Near Me - Kansas City, Kansas

Feels like a homeless camp. I did not feel safe with the amount of transients camping in the restaurant. Walked into the bathroom where a homeless person was taking a shower in the sink read more

Stopped in between errands and grabbed a burger and fries. As usual...made to order with toppings of choice. Fresh veggies,potatoes and meat...yummy. The interior was clean. It seemed tight with few people inside. After a short wait,food came out and each bite was delicious. Overall no complaints and will return if in the neighborhood again. read more

Five Guys - Burgers Near Me - Kansas City, Kansas

Had a little too much the night before/craving a big juicy burger and some greasy fries/in need to satisfy your inner child? 5 guys has been satisfying your needs for good food that won't hurt your wallet but might clog your arteries. This is one of my favorite places to get a burger because you can create so many variations without the guild of paying extra for toppings. Online ordering is also available on their website so go ahead and slap on an extra patty or some extra cheese! Caution: Do not order a full size burger and fries and expect to go back to a productive day of work. P.S. choose the Cajun fries. read more

Five Guys - a hamburger and french fries on a plate - Burgers Near Me - Kansas City, Kansas

Best simple, quality burger and fries combo around. Their fries are the star in my opinion, but burgers are consistent with plenty of toppings and meat always fresh. Pound for pound I prefer Shake Shack burgers which are better seasoned - but five guys is good day and and day out. read more

I ordered a cheeseburger and was given a double cheeseburger. Not sure why five guys think it's appropriate to not label their food correctly, definitely won't do that again. Buyer beware. Also, fries were soggy. read more

If it must be a fast food burger this is a good choice. I'm not a huge fast food fan but I ended up here because it was late, I was tired and didn't want to drive far. At this location the wait was a little longer than I expected because it was practically empty when I got there. I found that they had a lot of call in/on line orders to take care of before I got there. With that in mind they did a great job getting my food out. The staff was very friendly and my burger was really good. The fries are seriously good too. I noticed the staff was constantly wiping down counters, tables and other high touch areas so the cleanliness was beyond satisfactory. Definitely a good place to grab some "fast" food but you might want to order ahead of time. I wouldn't hesitate to go back. read more

Do not go here if you have a service animal and do not want to be questioned about it. Service vest on, performing it's task, and not mistaking cues from handler. Being across from a major hospital you'd think that they'd be well versed regarding service animal laws, apparently not. I'll take my fake service dog somewhere else. Don't want him to eat some nasty hamburger anyway. read more

CUSTOMER SERVICE IS NONEXISTENT Our first impression was that every single high chair was soaking wet. We came in on Mother's Day after our brunch reservations were running 45 minutes behind. I have a 1 year old and a 3 year old so I didn't have time to wait. We ordered three burgers and a fry. The three burgers took almost 20 minutes even though they weren't busy. Whatever, sometimes people are slow. But apparently the cashier didn't ring in our fries. So I went up to pay for them, and as I'm waiting one of the employees starts telling me that it's not their fault. What, is it my fault? I'm waiting 26 minutes for fries. My family was done eating by the time I got to the table with fries. And I had an employee argue with me for literally no reason, I was standing there quietly. I've never been treated with such disrespect. Happy Mother's Day to me. You definitely made it memorable. read more

This Five Guys location is like a lot of other Five Guys locations. It features the white tile, the wooden chairs, the barrels of peanuts, the souped up larger than life french fries fried in peanut oil and of course... a mean mean burger. Yes, you can choose from all of the crazy toppings... onions, peppers, mushrooms, bacon, cheese, ketchup, mayo, A-1 sauce, etc... Yes, it's really really good. If you're coming from Rainbow Blvd, please pull around back to the community parking lot because there isn't any street parking. It's worth the extra steps. read more

I ordered online for pickup and it stated the order would be ready at 11:27 AM. I arrived at 11:40 and they told me the order has not even been started even though I paid ahead and ordered 30 mins ago. Ridiculous. Please do not quote pickup times if you can't make the orders. read more

Two words. CAJUN FRIES. My friends have been raving about this place. I had a vege sand since I wasn't feeling meat today. Satisfied me of the mushroom and cheese goodness I've been longing for so much. (You know, tha certain fast food chain that ends with the word king) And made me very full too. Real food, good food. Good service. read more

Five Guys - Vegge sandwich with cheese. - Burgers Near Me - Kansas City, Kansas

So when Five Guys would come up in conversation, there were always 2 things you hear from their patrons. "Great burgers" and "you get a LOT of french fries." So when I made my first venture in my expectations were high. Luckily for me, they were met. The place has that old diner feel. The red and white ceramic tiles were nice. The fre peanuts were an interesting touch too. I think the most interesting thing was that they are very big on letting you know where the potatoes in the fries that day are sourced from. It's almost as if you get a side of burger with your fries. The menu was simple and to the point. The staff was very nice and personable and helped me make a good first choice. I had a double bacon cheese burger and it was wonderful! Flavorful, juicy, well seasoned. The fries were great, but WAY too much and I ordered a small fry (hence the 4 star. I hate feeling like I am wasting food and the portion of fries was just too huge). I will definitely6 go back with the kids and make sure we all share one order of fries.:-) read more

Five Guys is great when you want the greasiest fries you can get, and LOTS of them. Also, decent burgers with lots of toppings and an inability to have anything below well-done. If you're not into that, don't come here. Overall, for the concept they do, this place is fantastic. Quick service with friendly staff and reasonably priced. I can only eat about once a month, however, due to the massive grease content. Don't think my body could handle more. Please, cook my burger to a lower temp!!! Not everyone wants well. read more

Five Guys - Milkshakes! - Burgers Near Me - Kansas City, Kansas

I was looking at places to eat and was going to eat at a local place but I was in a hurry to get home so I decided Five Guys because they have an online ordering option. Ordering was easy and I was told the order will be ready by 12:03 pm. I was running late because I had to wait in line to check out of my hotel. I went in about 12:07 pm expecting my order will be ready. I know since I would be late that my order may be slightly cold but that's fine. When I got there my order still wasn't ready. I was kind of upset that it wasn't ready. I was told that they were waiting on fries but it should have been ready. I was trying to get back home as soon as I can since it was a 5 hour drive. I finally got my food, I do appreciate the fries were hot but they placed my bag over the fry station so the buns of the burger was super hot and started to get soggy. The fries were great, I have no complaint about them but the meat was super dry. I ate the burger piece by piece and there was also not my flavor. I used to really like Five Guys but this experience has put my off. read more

When I want a outright fast food burger, Five Guys is the ticket for me. I order the mini cheeseburger, but they have a two patty option. They have the ubiquitous "add bacon" option, it'd be practically un-American not to, amirite? Though I don't think it's on the menu, you can order jalapeños grilled. Placed on my cheeseburger, these make me so happy. Fries, a regular order will definitely work for two people, maybe more depending on their appetites. read more

Convenient, bright, friendly. Free peanuts. Fresh fries. Close to hotel. Lots of drink choices. Those are the positives. Negatives? Chewy burgers, limp fries (although the smallest would feed two plus), watery shake. Result: if you're really hungry, and have a family to feed, and want seating indoors or out, this is the place. read more

Great location (walking distance from KU Med and attached to Holiday Inn building). Great customer service

I do love me some Five Guys burgers and fries. Five Guys burgers are of the diner variety. Thin, a bit greasy, melty cheese, and delicious. They've got tons of topping options for you (I still to the classic pickles, mustard and ketchup because i'm a purist) to make the burger you want. The standard burger is actually a double (you can order a single patty burger as well). They also sell hot dogs which I tried once and thought was pretty good, but I go here for the burgers so I've never bothered with the hot dog again. Five Guys also has some pretty great fries. If you are eating alone, get the "Little" which was a nice addition to the menu. The Little is like a large anywhere else on earth. The Regular is plenty for 2 people if not 3 or 4 slightly daintier eaters. The fries are a thicker cut than any fast food joint and are just crispy enough, just greasy enough, and taste like they were once actually potatoes which, when you think about it, isn't really true of most fast food joints. They've got 2 of the Coke machines that gives you all sorts of options for adding flavors and all that jazz if the normal selection of pops on tap isn't enough for you. With two machines, there is rarely much back up (places with one are just stupid and it's always a problem). It's also always fun to watch someone use it for the first time, so bonus entertainment if you are lucky! The prices are about what you'd spend at a fast food joint for a meal, a little higher perhaps, but the result is SOOO much more satisfying and tasty. It's really no contest. It will take you a minute or two longer to get your food but not much more so. Those extra couple minutes of wait are totally worth it. To speed up the process, you can place an order online and pick the time you want it to be ready and it can be ready for you the instant you walk in the door. Handy! Basically, Five Guys is basically a fast food joint that puts other fast food chains to shame. Great burgers, great fries (and lots of them). Add on top of that, the staff here is always really welcoming and nice and they do their job with a smile. When was the last time you could say that about McDonalds or Wendy's? Looking for a tasty burger for lunch, you aren't going to do much better than here for the price. read more

Great hamburger joint. You might be able to get a burger for a dollar from the clown down the street but Five Guys Burgers and Fries are superior to them. Every thing is fresh, local growers and fresh non-frozen meat, fresh I tell ya, and delicious. read more

The five guys franchise has done very well for themselves at this location because simply put it is a clean place to eat lunch that will fill you up for the right price. I have visited this location three times since they have opened up and each time I get a hot fresh tasting meal at an affordable price. The fries are always extremely hot and well seasoned. The dining area is well maintained and the staff is polite and patient with first time visitors. A word to the wise here, don't go here unless you are hungry. Also a small fry is more than enough, they have a tendency to put an extra scoop of fries in to your bag, it can be a bit much. read more

This is a relatively new location for Five Guys. They should do well here. All of the normal things you'd expect are in place. Ultra clean, friendly staff, above average burgers, and killer fries. I love the cajun fries here. I will not even order them unless there is someone to share with... because I will eat them all. Every. Last. One. Their burgers with melted ooey gooey american cheese, grilled onions and jalapenos are the best way to enjoy them to me. read more

The fries were awesome I wasn't too impressed about the cheese burgers the shakes were definitely not wonderful. The fries were amazing. I would recommend someone try it once at least. read more

This is a pricey burger but it is worth it. I'm not eating Burger King or Mickey D's anymore and this burger leaves both of those places in the dust. The French Fries are also excellent. I love the soft drink machine which has so many different choices. I have visited this location 3 times now. It is my new go-to place for Burgers when I'm tired of Paul's or Sonic (yes, Sonic has a nice burger...) ;oP read more

I know why it is called 5 guys... Because you could feed 5 with the price it cost to feed one guy. Overpriced over rated NEVER AGAIN. The food was ok at best. Culvers could teach these people alot. read more

Always good service! Friendly people...fast and attentive. Can call ahead but they will still drop your fries fresh! Order bacon cheeseburger with extra bacon and cheese at no cost....it's delicious burger can be a little dry without! Cajun seasoning on the fries makes a ton of difference as well! read more

I've always heard soooo many good things about Five Guys and boy am I glad that I finally took the plunge and came here last night for dinner with the bf! IT WAS AMAZING!!!! Ordered a cheeseburger (which happened to include 2 patties.....definitely did not know that!!) and a soda (just because of the cool soda machine that lets you add a bunch of different flavors in there, like strawberry, lime, grape, peach) for $9. Split the small order of fries with the bf and thank goodness for that! I don't think it is possible for anyone to eat a burger AND fries in one sitting.....unless you want to be carried to your car of course ;). I definitely would come back here, but next time I might get the smaller version of my burger (which comes with just 1 patty). And the best part at 5 guys is that all of your burger toppings come FREE! So load up on as much lettuce, grilled onions, grilled mushrooms, hot sauce, A1 steak sauce, etc as you want! And don't feel guilty about loading up your burger because I definitely didn't :D. Pros: - Tasty, juicy burgers that will definitely hit the spot! - Cool soda machine that lets you mix and match soda flavors - Add all the burger toppings that you want! It's all FREE!!! Cons: - It is a little pricey.....the burger itself (2 patty cheeseburger that they just call a cheeseburger on the board) was like $6 by itself....so it's a little up there for me when you add fries on top of that.... - wish there was a special sauce in this burger... Why I gave it a 4..... Burgers are tasty and delicious! 100% beef patties are just oozing with flavor! I will definitely have to compare this Five Guys to the one in Seattle too! Just wish there was a special sauce on this burger....but I would definitely say that Five Guys gives Dick's in Seattle and In-N-Out in California a run for their money in tasty burgers! read more

Five Guys - Regular fries....had to keep them in the bag or they would've gone everywhere since its so much!! - Burgers Near Me - Kansas City, Kansas

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LOVE LOVE LOVE the fresh cut french fries. Portions are out of this world, more than you need or your heart could possibly desire. The cajun spiced fries are good but they can be a little hefty with the seasoning so I say go for the regular fries. Burgers, where to start? The endless toppings are the best part about Five Guys. Makes it super sloppy to eat but my gpa always said the sloppier your burger the better it tastes! This has always ringed true in my book. My last Five Guy burger was double cheese with mushrooms, jalapenos, double cheese, pickles, onion, tomato & lettuce with mayo, mustard and ketchup. Heart attack waiting to happen, I think yes but my stomach was more than satisfied! The prices are a little steep but I say worth for what you're getting. Really try NOT to eat here to much but boy is it tasty! Doesn't help there's one in the Hotel right behind my work. =\ Good move KU! LOL read more

So me and my family first time trying and it was not bad wish I knew the price before going I might not have went. The service was good we waited in no line but did wait about 7 to 10 mins for are food but was definitely steaming hot when got it. Got peanuts for the wait cool stuff. We only ended up with 3 burger s and a hot dog because of price which was Reduculous for what we received. I got a simple bacon cheese burger my boyfriend the same which were both about 9 a piece my daughter a small cheeseburger plain for 7 almost 8 and my son had a bacon cheese dog for around 8. I would definitely go back if there was a feel meal offered for the prices we payed for each i would even go often if it was. But 33 dollars for the 4 of us at a burger joint yeah it tasted homemade but mine taste better at home..... We are on to the next journey as a family. read more

Great burgers and fries. They always give you tons of fries. The Cajun fries are the best and then there's the free peanuts in the shell. Yum!!! read more

Our first five guys experience was a good one. Amazing food and great prices. They give you more than you can eat! Chocolate shake was on point too!! read more

Five Guys - Chocolate shake..... Yum! - Burgers Near Me - Kansas City, Kansas

Food is always great. Customer service not so much. No greetings when only customer in the building, no communication when waiting for my order to be taken. When you order online or via phone your order isn't ready for you when you arrive. They typically only start it when you let them know you have arrived. Not sure what the problem is here but it happens each visit. read more

I am a big fan of the french fries. However, the amount of fries is a little ridiculous & I have to remind myself that a single cheeseburger is quite enough. read more

Best fast food burger you can get. This location is new and clean. The parking is a little challenging with the construction taking place nearby but don't let that discourage you. read more