The people here were friendly and nice but they really don't care about quality. I'm not sure if this is a new thing or if this location has always been this way. The two of us ordered one burger each. There was hardly anyone in there so it wasn't busy since it was not at a regular meal time. Both burgers were wrong. In addition, we watched them partially assemble our meal and they put the condiments on both sides of the buns... Is that right? Ketchup, mustard, and relish on both buns? Our burgers ended up being slippery and drippy and everything just fell out of them. The fries were massively over salted and inedible. Sorry five guys! I hope you can turn things around. read more

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Their burgers and fries are amazing. I recommend getting their Cajun fries. The portions are big, which I enjoy. Even a small fry is enough to split between 2 people. I love the options of toppings for their burgers and hotdogs, there's a million way to customize your meal. Its definitely expensive but the quality speaks for itself. read more

The burger was good but very messy. We ordered 2 cheeseburgers thinking they would be smaller. Oh geesh!! I only ate half and the same with Hubby! Like I said, they were very messy & very sloppy, not impressed at all! Will not be going back!! read more

I just wanted a hot dog... I have been craving a simple hot dog with ketchup and mustard... that's it. People always are on and on again about their hamburgers, but I like their hot dogs as well. I dread not being able to drive through. I had, what I thought was a lot of time, in between a performance and I decided to see a late night showing of a movie. I wasn't starving, but a simple hot dog with a small french fry (let's be honest - their small is a large anywhere else) sounded like it would go very well with my movie! I pulled up to park, having never been to this location before. I tried months ago, but had misread their hours and miss them by 15 minutes. I was so happy to see the couple in front of me ordering knew what they want and got their order in really fast. I approached, and the cashier told me in a really weirdly dramatic drawn out way, they were completely out of hot dog buns. He first offered to do it as a lettuce wrap - sorry but if I'm eating junk food - that just seems dumb. He then offered to have them put it in a hamburger bun... ok fine whatever. I did not wait horrifically long, but it's a really good thing that I looked at the slipFor the order that was taped to the bag. I reread it several times thinking I was crazy but it said hot dog + ketchup and mayo. What kind of a sociapath would I have to be touched get mayo on a hot dog... and if you are that person, put down the blade - you do you. The cashier, who was up front was now standing next to the person who seemed to be running the kitchen area. The cashier immediately said oh I'm sorry - I must have misheard you, I thought you said mayo... they immediately offered to remake the sandwich and asked if I wanted to throw the wrong one away or take it anyway... my fries were in there so I just said I hate to just throw it but I almost had to play tug of war with the bag.... the whole thing just felt super awkward even though they made my sandwich... I just realized we were calling it a sandwich from hot dog. Anyway, originally, it did not take that long but now we actually were running into my movie time. It was one of the few nights I was grateful for a half hour of car commercials although I barely got into my seat when the movie was starting. No photos of my hamburger hot dog. It was completely overdrenched in ketchup, and I think they might have added a dab of mustard. Pro tip... just get your condiments on the side... this was unnecessarily exhausting. The fries were, of course, deliciousAnd I do wonder how many people just go into get fries, because seriously.... read more

Wouldn't recommend going inside this place if you have a peanut allergy Food: Good food! Their burger was a good size. I ended up getting the little cheese burger. The drink was refillable. Got to choose my toppings for free! Please Note little just reference how many patties you get vs the size of the burger. Service: The staff was nice and answered my questions as needed. Nothing negative to say about the experience. Ambiance: It had plenty seating with AC. They had peanuts near the entrance that you can enjoy while waiting. read more

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Great burgers and fries as only five guys can do but seriously need to wait 25' from order to getting your burger is broken. Asked the manager for a refund he says the burger is on the line and still another 10', pretty messed up is this place. Guess good help is hard to find read more

Five Guys - Lot of people waiting forever - Burgers Near Me - Hillsboro, Oregon

I liked the service, they were kind and got our orders correct. I just think the downside was that the prices of the burgers increased again. Yes, I understand inflation but yeah...I still appreciate the toppings are free and you can get really flavorful peanuts, too. read more

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Can we please get some consistency here? The fries were way overcooked but the burgers were undercooked. Hamburger meat should not still be mushy, when put on a burger. The meat should be firm. It literally fell apart as I tried to eat it. The only topping I had on it was BBQ sauce so it should not have been that mushy. I had to disassemble the burger and fry it on the stove at home, so it was fully cooked and edible. Obviously, this is not ideal when you're paying for fast food. The fries tasted like they were in the fryer for 10 minutes too long, and then sat for 4 hours. Also, why on earth would you dump fries on top of the napkins, burgers and ketchup?? No one should have to fish ketchup packets, out from the fries. People's hands have been all over the ketchup packets, that is very unsanitary and absolutely disgusting. How are people supposed to use napkins, that are completely soaked in grease from having fries dumped on them? I don't understand why you guys do this? Does it really not occur to anyone there that you should not do these things? read more

Just had short distance delivery order. Food was beyond cold and gross!! Go anywhere else.......YUCK Improvement would be to return my$$$$$$$$. NEVER AGAIN‍ read more

TLDR: Gave me a burger with no meat and cold soggy buns. So the place is clean and the people were nice, I just wanted that to be said first. I ordered a regular bacon cheeseburger all the way with regular fries. I received a small fry, 2 cold and soggy buns, all the toppings and sauces but NO MEAT. They literally gave me burger with no burger at all. And of course I didn't notice till I got back to work and saw it. Worst fast food experience I have had to date and I will not be going back to that Five Guys again. read more

Locking the doors 30+ minutes before you close... while taking another couples order and making eye contact with me and just ignoring that I'm standing outside trying to buy food is crazy. Will NEVER go to five guys in Hillsboro Oregon ever again. lol wow read more

Walking in my first impression .....dirty tables, staff in the back eating and hugging each other, a guy walking to his prep station with his mouth full. The soda machine was mostly empty paid $3.79 for a large Diet Coke and they were out so ended up with carbonated water. I didn't know peanuts are free, I asked what they cost and the employee's response "you can pay me", his humor was lost on me. Yes, they are free after confirmed with the second employee. The double cheeseburger with the works lacked salt and had just a teaspoon of ketchup. The burger was fine but the staff and restaurant condition were a turn off. There were 10 staff working-an awful lot for the restaurant not to be in top shape. read more

Five Guys - Peanuts are free and a nice touch - Burgers Near Me - Hillsboro, Oregon

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The fries were inedible- cold and burnt. The burgers were ok. They did get the order correct! Just don't order the fries! read more

Our food was beyond over cooked. Bacon was not even edible it was so hard. Attempted to call to request a refund. Have yet to hear back from anyone because they tried to ask me to drive over an hour from where I live, to come in to talk about it. They took my info but I have yet to hear back from anyone. read more

Came in around 4pm for one of those great milkshakes. Guy at the counter was friendly, took my order. Then I waited. And waited. My perception was that it was a bit disorganized but that's only because, after 10 minutes, someone asked me if I was waiting for an order. I gave them my order number and they couldn't find it for a moment. Then, it turns out that the guy who originally took my order - and had been going back and forth between the stations - was the one who ended up making my shake. Which he could have done immediately. Maybe 10+ minutes isn't an unusual amount of time to wait when the only thing I ordered is a Shake but this is the first time this has happened at a 5 Guys. Milkshake was great though... read more

I hate to do this because they had a lot of new personnel, but I wouldn't recommend coming here unless you're prepared for a long wait. We ordered and there was quite a bit of people waiting which was the first sign. The girl at the registered told us she was new and didn't know if "all the way" meant the black ingredients or red. 45 minutes later we get our two burgers and medium cajun fries. The wait we understood having 2-3 out of 4 new personnel on the line but both our burgers were made incorrectly and pretty sure they gave us a small fry. Mine was not all the way and missing the onions and jalapeños. Also some thing about the burger was just off but can't put my finger on it. There was a lot of chatter from the other people waiting before us with one guy saying he was over an hour waiting for his food. Like I said they're mostly new so they'll learn but was overall upsetting. read more

Well I think tonight marked my last trip to Five Guys. We used to go every so often when we lived in San Diego. But tonight...no so good. Honestly, they were a little busy, and all employees appeared to be working hard. But things just weren't pleasing. As I waited for my food I glanced around. Although most of the table tops appeared to be somewhat clean, the walls, floors...really most surfaces just seemed greasy and dirty. The articles of trash and peanut shells outside in the patio area (and the floor inside to a lesser extent) were too plentiful to be from today only. My husband went into one bathroom and said it was unusable, toilet and trash can overflowing with paper towels. Needless to say, what we ate we ate in the car. The burger was pretty close to how I remember. But unfortunately the fries were not cooked to crispy, or even near crispy. I love a good burger, and used to like you Five Guys, but with plenty of places from which to choose I think we should break up. read more

So my teen and the BFF are on a bit of a burger kick. And not homemade turkey burgers either. We had actually only been to Five Guys once, years ago, when my then 79 year old mom asked for a hot dog.( She enjoyed it btw, with mustard and relish natch). This was when I was married and forbidden to eat beef by my ex who is convinced we will all die of mad cow disease, so we had unsatisfying grilled cheese which is an inside out bun with American cheese in it. And fries. We did not return until now. My kid is I think mad determined to make up for the beefless years. I was at the tail end of my ten hour day and thought pasta was what I could manage to make. Teen and friend had different ideas. "Mom! they deliver! and you can put all this stuff in the milkshakes!!!" OK. Because I am tired and weak. 30 minutes later we got a very falling apart greasy bag full of artery clogging goodness. The kids burgers were simple, lettuce ketchup pickles bacon and cheese. Pretty sure they had extra bacon. Their milkshakes were terrifying: peanut butter banana chocolate bacon with whipped cream. We all shared one regular fries and it was too many. They are good. Salty and greasy. We had to provide our own ketchup. My burger was good- lettuce tomato bacon pickles cheese. And A-1 sauce. Because I hadn't had that since the college dining hall and I like it. I liked the burger. The bun pretty much disintegrates because the whole thing is wrapped in foil and there is wet ( juice? idk) at the bottom. I pushed the soggy bun aside and went and got a fork. My shake was chocolate and coffee. It could have been coffee-er. I couldn't drink the last half. The burgers are big. All in all it did not break the bank, the kids were happy, and I was relieved to not cook. We have other favorite burgers but this was pretty good. read more

Five Guys - I will have to eat quinoa and kale for a month now. Split the fries, put half shake in fridge. Still ridic. - Burgers Near Me - Hillsboro, Oregon

Placed an order online, and soon as I walk in they say they are closed. (I arrived before closing....10 pm ) I said I placed an order online He responds: my order never came and they are closing. I arrived at 9:45-9:55.... Regardless I showed I ordered before I came. Operating hours are 10:30-10 pm I don't understand why they were unable to make my order still....... The second time I came to five guys and they closed well before 10 pm. (With enough staff) read more

Five Guys - Order (9:39 pm) - Burgers Near Me - Hillsboro, Oregon

The service was incredible, especially the man working the counter. His electric personality and people skills were far beyond anything you'd expect out of a fast food employee. The food was also fast, fresh, and hot. It was a perfect stop on our way through Portland. read more

I will open this by saying they made a mistake on the order. My wife and I brought it in, the lady behind the counter immediately made it right, letting us keep the incorrect items and make new ones for us and added fries to boot. True customer service which is why I give them a five. Kudos Five Guys! read more

The food was good at 5 Guys in Hillsboro Oregon The service was great, very friendly But the restaurant itself was FILTHY. Take note manager! read more

Wow, we had recently visited the Five Guys in Cedar Hills and it was so great that we decided to stop in here, hungry after church. What a disaster. The cashier was unfriendly, never made eye contact once, and when he gave us the receipt, the number was torn off the top. So there was confusion about what number we were. Every table in the place was dirty and the floor was an obstacle course of ketchup containers, napkins, and other debris. The soda machines had greasy fingerprints all over them, as did the windows. We were given the wrong order, and when they corrected it it was still wrong. Hubby had to go back to the counter twice more to get it right. I had the heebeegeebees but I did eat my beef hot dog, and it was good. This location is a big disappointment -next time we'll go back to the Cedar Hills location if we have a burger craving! read more

Five Guys - Floor - Burgers Near Me - Hillsboro, Oregon

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It's hard to go wrong with Five Guys burgers. I ordered a double cheeseburger all the way, and that was a enough for me and my sister to share. We ordered a total of 5 burgers and 2 small fries (one regular and one cajun) for 8 people. The burgers were really filling; however, we probably will get large fries next time. During covid times, I suggest ordering before you get there rather than ordering in store because the line looked pretty long when I came to pickup. Overall, it was good and as good as Five Guys gets. read more

Five Guys - Burgers Near Me - Hillsboro, Oregon

Stopped by for a quick bite to eat on our way home last week. I ordered a bunless cheeseburger this time, specifically a lettuce wrap. Although fresh and hot, I wasn't able to pick it up and eat it, too much lettuce. I did successfully eat it by cutting it up on the tinfoil wrapper. Lol. I wish they sold an extra extra small size in fries as I only can eat a few, but I refuse to not order them because they are so good . Staff was friendly and food is always made fresh, but I did have to clean the table we sat at. Didn't see anybody come out and clean any of the empty tables while we were there eating, which was unusual. Will be back for sure! read more

The BEST burgers you'll find in a fast food restaurant! MADE TO ORDER, you can get a plain burger with just mustard and raw jalapeños or the whole thing with mayo and mushrooms - MOST dressings are free. THE BURGER: Be CAREFUL when ordering though, a junior burger has one patty and the REGULAR has 2 PATTIES. FRIES: Be careful, there's NO SMALL PORTION ... Small is "a lot for two people", medium is much more and I don't know about large. PRICE: You'll pay about $10 USD for a burger but the QUALITY of ingredients is easy to identify in each bite. TIP: Try ordering a SIMPLE burger with the least amount of dressings and you will savor every ingredient even more! read more

Five Guys - Burgers Near Me - Hillsboro, Oregon

Hot and fresh every time! I love their hand cut fries so much. I always get a little cheeseburger which is like the size of a regular . All burgers are customizable and their milkshakes are thick and delicious! I've never had a messed up order in the many times I've visited, I will be back ! read more

Five Guys - Cheeseburger - Burgers Near Me - Hillsboro, Oregon

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I was quite disappointed with the fries order. we paid for two large fries and a regular and the large fries were both just a half and order. its disappointing whenn you are feeding 7 people and there is not enough fries for everyone. read more

First and foremost, the burger and fries were outstanding as always. This review is specifically about the only employee wearing a black shirt, no face mask and yelling Into customers food. Like really?!?!?! On top of this, you had the audacity to have an attitude with two different customers as I stood there waiting for my food. I felt bad for the people that had to receive the food you packaged. I get everyone has bad days, but stay home if your going to be that way. The other employees that assisted me were great. Since you were the only one wearing a black shirt, I'm hoping you weren't the manager..... read more

Why do they put your paper bags inside plastic bags??? The whole thing showed up as a gross soggy mess. From the bag, to the straw wrapper, the bun and the lettus. Was pretty nasty. read more

It's not my favorite go to, but I love burgers and fries and theirs are decent. Food is always consistent and good. I like when you dine in you can have peanuts before. For a burger place and a fast burger place, I would come here over most quick burger places. Definitely before going to a fast food joint for a burger. read more

Missing milkshake and wrong cheeseburger. I've placed 2 separate orders at this location in the past WEEK and came wrong. On one order i didn't receive my milkshake. On the other i asked for a cheeseburger with ONLY 3 toppings and got 2/3 and one topping i didn't even ask for. read more

No frills burger joint that puts out quality patties consistently every time! The toppings are free and it's nice to switch those up.

I've heard that 5 Guys is just the best, but I honestly don't get it... Is it a good burger? Sure... Is it great? No. The fries were pretty darn good, but I guess I just expected more. With the amount of premium burger and sandwich places around, 5 Guys is pretty much hanging in the middle of the pack. For $9, the burger should be bigger hands down. You can go to a certain unnamed fast food place and get a burger for $7 that is a Goliath compared to this, and it's every bit as good. We spent $55 for 4 people to eat, and I could have spent half of that elsewhere for a burger just as good if not better. We also ordered a milkshake ($4), and what came out looked like a kiddie drink... maybe 10-12oz or so? I'm sorry guys, but a $4 milkshake should be twice that size unless it's God's gift to milkshakes, which this was not. All in all, I was completely underwhelmed. As a side note, the service was great. We had a "new guy" on the register and he was friendly, professional, and courteous. read more

Five Guys - Objects in photo are smaller than they appear... Sad - Burgers Near Me - Hillsboro, Oregon

Great burgers and Cajun fries! Just wish can order the burgers medium rare... Tue location at 185th could use more frequent cleaning in the dining area. read more

I knew all about Five Guys' good reputation for burgers and fries so my expectations were high. I ordered the traditional burger joint "triad" of burger, fries, and a shake at the Tanasbourne Five Guys location. It's obviously a popular place because lots of customers were in there...waiting in line to order at the counter and also standing around waiting for their food. Fortunately, there were a couple of unoccupied tables so I ate my food inside (instead of in my car). Well, my burger wasn't "spectacular" as I had hoped it would be. It was a typical cheeseburger such as I could get at many other burger places...it was OK, but nothing special. My strawberry milkshake was just OK too, but the French Fries was actually the item that really stood out. They were skinny fries with the skin still on, and done just right with the right amount of crispness on the outside. Those fries were the best part of my meal. read more

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Service is ok, not the fastest five guys and never the cleanest. I really dig 5 guys food and it's convenience wish this location was faster and friendlier. read more

Placed an order for delivery at 6:15 pm. 6:45 rolled around, no food. Called the number for the driver on the delivery tracker and got an recording that said the number couldn't be used anymore. Called Five Guys; they redid the order (I went down and picked it up), comped the original order, and threw in a free milkshake and extra fries. It's rare to see that level of customer service today. And the food was great, too. read more

I first had 5 Guys some years back in AZ and tried them when thy first opened here! It's been a few years and going back reminded me why this isn't on my list of favorites. First I can't get over the fact that the floor is a mess from the peanut shells, I get the concept but don't you think someone would sweep in between shifts or during breaks? Probably wouldn't hurt to wipe down the tables? We went to sit down there were only 2 other occupied in the entire restaurant NOT ONE TABLE was clean and ready for the next customer. There were two staff just standing behind the counter I asked one for a towel so I could clean it myself. She came out and cleaned it then came back and cleaned the others! The cook told her food job for taking initiative????? Okay I guess! Food tasted decent but later gave me a pretty bad stomach ache too greasy! Overall not impressed food was okay but I can't sit and eat where I feel as if it's dirty! How does this even pass health codes? read more

Five Guys - Little hamburger - Burgers Near Me - Hillsboro, Oregon

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Like many others, I don't understand why so many people like this place. Every once in a while I give in and try it again, in hopes it'll be decent. Each time I find myself throwing away leftover food. The burgers just aren't that good. Their burger and fries should come with a roll of paper towels so you can clean up the dripping grease. They may also want to triple bag their food as the paper bag is usually saturated in grease with a few min of picking up your order. Five Star Family burger in Cornelius Oregon is much, much better and it's less expensive. read more

Five Guys - Burgers Near Me - Hillsboro, Oregon