Amazing food and very helpful staff. And the fries a soooo good. I usually get the veggies sandwich. But this time I got the burger. Taste like homemade read more

Really good burgers and fries are great too. Good service, they have peanuts available to snack on nice sitting area outside and inside. Clean bathrooms. A little pricy two burgers, drinks and fries ran us $50. But it was a nice meal read more

Always good food and clean place to eat! The little cheeseburger and dividing a little fry always fills me up.

Always a great experience. The food is fantastic. The staff is friendly and engaging.

The Food and services were great, the cheeseburger was delicious I ordered from DoorDash and the time was great the food was still hot and very tasty and delicious, I will definitely order again read more

Excellent service, clean environment, restrooms attended to, ups the ante for any restaurant. Add hot, cooked to perfection fries, and a juicy burger. This lunch stop while traveling was perfection. All toppings are free. Burger cooked to order. Your way. Coke products and brewed iced tea. They still offer the peanuts in shell while waiting. Staff - friendly, attentive, and prompt. Greeted upon arrival. The grill cooks appear to enjoy their jobs. We love this restaurant chain, and it's great the standard is consistent no matter where you visit. read more

You would think a place that charges what it does for a hamburger would keep the dining room clean. The black bins that you see in the 2nd picture were empty. They removed them while we were sitting there. Yes, the prep containers hold more however, they are not as I wonder if their corporate office has approved this look? I would guess not. read more

Five Guys - Condiments, straws, etc - Burgers Near Me - Hickory, North Carolina

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Exactly what you've come to expect from a Five Guys meal: tasty, freshly made burger, fries and a shake. This store was clean and I was happy I stopped. read more

Five Guys - You want clean? Look at the floors! - Burgers Near Me - Hickory, North Carolina

As always, great food! The customer service, Humm nit great, but they are kids. What can you truly expect? read more

Five Guys - Cheeseburger - Burgers Near Me - Hickory, North Carolina

Best burgers in Hickory that I have had, hand down! Be careful! My husband made the mistake of ordering us a large fries! It came in a medium brown paper bag filled to the top! I tried to warn him, but he didn't heed my advice! Tons of fries!! Delicious though! They have tons of toppings for your burger! The line might be long, but don't worry, it goes fast! read more

I would give them a 5 star, however looking at a picture of Obama and his man wife on the back wall by the bathrooms, ruined the atmosphere.

The sushi was very bland last time but I decided to give it another shot and forgot my wallet at home and they don't accept Apple Pay and was kind of rude about it. It's 2024 and no Apple Pay?!? read more

Never had a bad experience here! As soon as you walk in you're greeted! Burgers are huge, juicy, and ALWAYS delicious! A small order of fries is like a LARGE! My son loves the grilled cheese. Nothing bad to say! read more

This place is always a good choice . I mean people complain about price but this is a REAL burger joint and they don't short arm on the fries either. This branch holds up to the brand name . Everyone in the place was professional and efficient. read more

Like almost all five guys this place hits the mark and stays as my #1 burger and fry place

This was my very first time ever eating at this restaurant. It was amazing! Not only was the food delicious, but every single interaction with an employee was impeccable. They are very friendly and courteous. Got food in a timely manner and the restaurant was very clean. Definitely will be going back read more

One of my favorite restaurants!! Last September my family stopped here and Rachael was awesome. I highly recommend this Five Guys!

The staff at five guys might be the most kind, hard working and peaceful group of not only workers but people I have every encountered in my entire life. This group of individuals should be the market corner stone of how people that work with the public should be taught and trained I don't know what management has done at Five Guys but they should teach the world the methods!!! Best establishment me and my family have ever been to in MY ENTIRE LIFE!!!! read more

Ordered a classic burger with fries and drink. BF ordered just burger n drink.....didnt receive fries and when we got back to the car ( we were passing thru) we saw the error and the burgers were so greasy they dripped all over bf's pants before he even unwrapped it. Gross! read more

Love this place!! I also love that everything is made fresh! The staff is nice, food is always hot! Have never had an issue here. Worth the money! Go give them a try! I recommend the Cajun/seasoned fries yummy! read more

(Really, 3.5 -4 star, it's a burger joint, not fine cuisine) Good burgers and probably the best in this area. I grew up with Whataburger's back in Texas and love the In & Outs out west but for Hickory, I will catch 5 Guys. The hotdogs are very good as well and I had one just this afternoon...! A small fry can be shared with your misses. Cookout's works in a pinch but I am not a big fan of BurgerFi but perhaps I should give them another chance! read more

I just wanted to give a big shoutout to the lady and three men working Saturday the 8th around 9pm. You guys were focused, worked as a team, and used your kindness and manners to the upmost extent. Coming from a fellow foodservice worker in the past thank you all for doing what you do each day when you come into work! read more

This is my local five guys always a pleasure coming here, they have a great outside eating area. The employees always have a great attitude and it shows in the cleanness of the restaurant and the service you get. Wow almost forgot about the food, try there burgers in a bowl tell them you don't want the bread so you can experience their burgers alone with whatever you want with it. I like Bacon, cheese,mushrooms, and onions with mine. read more

I went back to Five Guys yesterday for one specific reason. After my last review (which was good, but not perfect) I received a personal email from the manager... thanking me for the review AND offering to "tune" their fries in hopes they would be better next time I came in. Seriously impressed with staff that cares that much... I went back. Guess what. Fries were perfect. And, as usual, the burgers were FABULOUS! Restaurant was busy and I was AMAZED at the efficient, courteous and FAST service. Cashier was friendly and patient (I was ordering with my young children in tow). The place was clean, well-kept and was running like a well-oiled machine. Happy to offer the highest Yelp rating! See you soon Five Guys. :) read more

Food: Probably the best fast food burger in Hickory. The fries are good; but I prefer them thin-cut. Service: Friendly Ambience: They had a short wall inside the restaurant made up of sacks of potatoes. Weird. read more

The feel good food! This place had a good number of people there, so i'm sure they would agree. Juicy burger served up with I sided of fries. Don't be fooled by the term "little burger," that just means one patty. Yet, I got the regular (TWO patties). Vinegar for the fries, and out the door. YELP BUDDY, I would do it again! read more

I have no idea why I keep coming back to this location. Rude staff, no customer care and music with cuss words playing through the restaurant. read more

Visiting NC this week. Coming from South Jersey, I am very familiar with Five Guys as they seem to be opening stores on every corner lately in South Jersey! I could be wrong but this location in Hickory, NC seems to be the only Five Guys in the area and it does not disappoint! The location was super busy but the crew handled it efficiently and in a friendly manner. Quality of the food was outstanding. I asked for extra jalapeños and I certainly got them! This was a refreshing contrast from South Jersey locations that I have visited where "extra" means 3 or 4 jalapeño slices. We ordered 7 burgers and the crew forgot one. Luckily we noticed the missing burger before leaving with our bag (this was a takeout order). The staff was apologetic and offered some free drinks to compensate for the oversight. Overall the food was great. Fries were crisp and tasty and burgers were delicious. Hoping for the sake of the local NC residents that Five Guys keeps up the good work unlike in South Jersey where a proliferation of new locations has sometimes meant that quality and attention to good food has suffered a bit and been taken for granted as the chain seems more focused on growth. Great job, Hickory NC Five Guys! read more

I agree with other reviewers, that over-all, Five Guys is not better than other fast food. I think some rave as they do, because fresh-cut fries are really just that good. They prove that you can sell about anything, just for that reason. I mark them a bit lower than my 4-5 star fan rating, since as others have said, they are serving soggy food. I have traveled around and eaten at several of their locations, and 9 of 10 times, the fries are soggy. Being determined, as I am, I always order my fries specifically with the "special instructions," of "WELL DONE," and 9 of 10 of those times, the fries still come out soggy, but then I stand and say, "um, I ordered these well done." They apologize, and then remake them, and THEN they come out nice and hot and crispy. Five Guys corporate should probably hear from me. Maybe when I get my other stuff done, some day I'll pick up a phone. I do like that they have heard consumers wishes about naked burgers. They (in the past 2 years) have started offering 2 bunless options: lettuce wrap, or "bowl" style. Since I don't eat the bun, I don't have to be disappointed with a soggy burger, but if I did, I would be, too. read more

Burger was good. Fries were soggy so I went to the counter and ask for fresh fries when Landon told me the fries were cold bc we had not heard him calling our number to pick up our food. He asked if he could charge me for a new batch of fries. I refused and told him the music was so loud and they had no microphone for customers to hear them calling out numbers. We were only sitting 2 tables away from the counter. Worst customer serve EVER at a five guys. We did get more fries but it took some convincing. However it ruined our family Father's Day dinner. read more

We like this place a lot for a good hamburger and hotdog in Hickory. We usually splurge for the bacon hotdog and bacon cheeseburger. Oh so good! read more

Five Guys - Were you eat - Burgers Near Me - Hickory, North Carolina

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I had my first Five Guys' burger not too long after the grand opening. It was a dizzying experience because the building was bursting at the seams with people wanting to check out the newest burger join in town. Thankfully, over a year later, things have slowed down a bit. It use to be impossible to get a table, and the wait for your order was upwards of 20 minutes, but now things have steadied out. Although it is still a very popular place in town, it is a lot less packed on a daily basis. The staff is always friendly, the burgers are always juicy, and the fries are always fresh. there really isn't much that can go wrong at a place like Five Guys. The menu is simple, and to the point. They don't do much, but they do it well. If it is your first time at Five Guys, heed my advice. Order a regular fries, and share them with a buddy. THEY ARE HUGE! Even 2 people will have trouble finishing the smallest order. read more

Called to order on the way home from the mountains. They answered and put the phone down for 15 mins. Nope, they never came back but I could hear them talking in the background. Hung up and tried to call back many times but it went straight to voicemail. Do you think they ever wondered why there were never any call in orders or was it intentional? Tried the app and the website and neither worked. Will try again in Winston-Salem. read more

First time eating here. For 3 people cost $50 for that price we could had a steak at Logan's. The fries were burnt and thrown in a bag, burgers were sloppy, milk shakes were good. But we all got food poisoned and had the shits all day and throwing up. I will never eat here again. read more

This is the most claustrophobic and dirty Five Guys we have ever been in. So disappointed. Our burgers were sub par to say the least and the cheese wasn't melted on the grilled cheese or the burger. Won't be back. read more

As fast food burgers go, this is as good as it gets. Yep, it costs more than a trip to any of the other places, but if it is burgers you want, you can't go wrong here. Staff is always friendly and efficient. I have NEVER had an incorrect order. The only downsides : the music tends to be somewhat loud, making a conversation difficult, and the thermostat tends to run to the cold side(according to the women in my family). Although this review is for the Hickory,NC location, you can apply it to any of the locations. They are the most consistently good restaurant chain I know of. read more

Friendly and upbeat service behind the counter. The food is well prepared and what you would expect from a higher tier fast food chain.

There is NOTHING better than one of their bacon cheese burger! The fries are always fresh, the burgers to perfection, and the staff friendly! My son is a picky eater but will ALWAYS dive into their grilled cheese. One large fries serves my entire family and then some. The restaurant is always clean as are the restrooms. The music is damn fine too! A little more expensive than your average burger joint but SOOOOO worth it! read more

Awesome place to go in Hickory - burgers are awesome, location is convenient, and it's always crowded (a good thing!)...service is quick. They are very generous with their fries... 1 fry will serve at least 3 people! Only downfall is that this place is a little pricey for fast food. read more

Standard Five Guys i.e. the highest quality value burger commercially available. Completely customizable toppings. No frills.