I've lowered my rating from a 5 to a 3 solely because of the lack of cleanliness during my last visit a couple of weeks ago. Every single table was littered with trash from the previous customers. There were only about five tables of people there. The staff was not busy and no one was in line. We stayed 20 minutes and not one table was bussed while there. There is a definite management issue. There was a large staff there at the time. read more

Good food. Poor service. The airhead taking orders and "training" a newbie screwed up ours and others orders. Even after being corrected. Thrice. Kitchen help was working their tails off they deserve better counter help. read more

I have loved Five Guys for years. It is way overpriced and the restaurant is freezing. Had to take food outside because it was so cold inside. read more

We stopped a here for lunch and each had a cheese burger and we split a large fry. The food came out pipping hot and was very good. I would have given this a 5 star rating but the restaurant was a mess, no one was wiping tables or cleaning in any way. read more

I've become a fan of Five Guys because they have good hamburger patties and many topping choices. I was able to get a lettuce wrapped burger which is great if you eat no grains and/or low carb. They have a limited menu with one chicken sandwich and a hot dog item. I think this allows Five Guys to concentrate on the art of the burger. You can also fill up on peanuts because they have the self serve roasted peanuts that you can munch on while you wait for your burger. Service is quick though not fast food because your burger is made to order. Beverages are typical self-serve fountain drinks. read more

Been eating at 5guys since 2001. Almost never an issue. This is my first time here and the food was amazing (of course). There was a slight mixup in getting the order but the person on the line worked OVERTIME to get the order right (it took a couple of times). The customers (we were given their food by accident; conversely they missed my burger) were super cool about the whole thing which made the experience a lot easier to deal with. Its close to my inlaws and not INandOUT so I am there every chance I get! read more

Me and my granddaughter were craving a burger, so we went to five guys since it's the closest burger restaurant near me. We came out and took the food out, my fries were burnt and so were my granddaughters. I ordered a bacon burger and it came with no bacon. I paid 30$ for them to give me old burnt fries, and a burger with no bacon. Never again. read more

Great location! Fast and friendly as always. Five Guys stays consistent whether I'm in DC, Seattle or here in Dallas. The Fries and burger were just great. Easy to get into and the staff is great! I love the app and how easy it is to order and pick it up. read more

This is our most favorite place to eat ever!! Best burgers ever!! Fries are wonderful and we douse them with vinegar!! Customer service is outstanding! The Only issue is that it's very expensive. We would be there so much more if it was less expensive. Best burger EVER!!!!! read more

Holy mother of deliciously seasoned and perfectly greasy burger....and fries!!! I'd imagine if I remembered my dreams at all, there would be at least 1 where I am riding on top of a majestical unicorn raising my half eaten 5 guys burger to the sky in victory with a mouth full of those fresh cut perfectly fried and salted french fries.....mmmmmm. Here is a totally typical 5 guys experience for me: We pull up to the parking lot and I let out a gleeful shriek . Once we enter my anticipation of beefy beef and fresh fries starts a fire burning inside with the intensity of a sumo wrestler who hasn't eaten in 10 days. I always order a Hamburger (no cheese, I want MEAT) with Ketchup, pickles, and onions with a Large french fry for us all to split. Then.....peanuts.....awesome while you wait, all you can eat peanuts.....these guys know what they are doing. Without peanuts to tide us all over it would be an all out war full of blood thirsty, burger crazed vampires! Once my perfectly cooked, seasoned, epic burger of awesomeness arrives I dig in and the wave of pure bliss and happiness washes over me...it's exactly how I imagine riding on a cloud to Metallica being played on a harp would be. Thank you 5 guys.....thank you for epic burgers and fries that make this woman entirely way too happy. Now please get to work on creating the same tasty awesomeness with 0 calories :) read more

I actually forgot why I stopped going to five Guys. I decided to try this location again. The burger was just plain ass nasty. No flavor at all. You are eating thick plain ground beef will no seasoning at all. The bread was cold. I ordered a large order of Cajun French fries. They were under cooked. It was like eating raw potatoes with Cajun seasoning. How do you mess up fries? They really need to go back to the drawing board. Drive one mile down the road to MOOYAH burger they are always consistent with their food. Five Guys need to find some seasoning. read more

This five guys is not in a very good spot kind of hard to find. The food is good but you drive right past kincads . It's hamburger is just as good maybe a little better. read more

Placed an order here go into the store and the guy that register says that they don't have my order at this location nor does he know where this store is. Drove around for and hour only to find out that I was at the correct location. The manager says he sees my order on the screen and actually calls me by name, then says he is sorry he does not know why his guy did that. The guy continued to look down as I spoke with the manager. Yes, he knows what he did but I doubt anything happens. read more

Just ordered for a party with Uber Eats and received 1/5th of my order. Mistakes happen, however, the manager who made it is now unreachable to make this right for my get-together tonight. Only option restaurant can offer is to remake the order for another night. Now, I now have to go through Uber Eats to get my 48$ refunded. VERY disappointed as this was one of my favorite hot dog spots. read more

Delicious hot dogs, and it's Kosher! Plus giant boxes of peanuts. What more could you want?

It's honestly really good here but wow, every time I order a bacon burger they put cheese on it. Why do they even have a bacon CHEESEBURGER on the menu then? I'll order it if I WANT cheese. And it might seem like I'm being petty and complaining over something small but this is my 6th time coming here and my 6th time having to go back because there's cheese on it. Like I can't EAT cheese. Just a lot of frustration. read more

My wife likes this place. I don't know why. Smart ass staff. Order received was wrong. There are better burgers all around the area. Won't waste my time or money again. read more

The food is way to overpriced and was that good anyways. I would rather go to mooyaas or McDonald's then go back to this place. This place is a joke read more

This place is amazing! If you want a good burger come here. You get to choose your toppings at no extra price and the fries are homemade. They have boxes of peanuts at the entrance and my husband usually eats a tray of them while the food is being prepared. Since the fries are freshly made it takes a minute for them for the order to be ready, but well worth the wait. I'm not sure why they have the tea that they do, but this is the only place I drink soda due to how horrible that brand of tea is. read more

You can never go wrong with Five Guys! This location is great and all of the staff members are very friendly! The restrooms are also very clean and so is the seating area! Definitely stop by here for a burger! read more

I have ordered five guys twice online during this COVID crap. I used curbside delivery. Both times the burgers & fries were made exactly as ordered and very tasty. It was worth the 20 minute drive & money. read more

The best bacon cheeseburgers ever! Overpriced, but worth every penny!

Definitely NOT a one $ price. This is more of a two $$ priced joint. For a Bacon Cheeseburger and a Little Bacon Cheeseburger(kids) with a Little Fry and two drinks...$26. McDonalds is a $ spot, not this spot. read more

The burgers and fries are very good, no question about that. The problem is, everything else about this business is horrible. The seating is limited(deliberate), but the management doesn't seem to realize that this requires more frequent attention to cleaning the tables. We went in on a Saturday, they weren't busy at all, there were 6 tables free, but all of them were filthy. The restroom was filthy. The cashier wasn't exactly rude, but she wasn't friendly. Neither of the drink machines were working on my visit, so only bottled drinks were available. I understand these things happen, but they could at least tell me this before I place my order. They do offer free peanuts, and you're probably going to need them. No matter how busy they are, it's going to be 15 minutes, bare minimum, before your order is ready. Pricing is a la carte. So a cheeseburger is $9, with a small fries and drink, it's $15.00. For that price, they call your number and it's left on the counter in a brown paper bag with a few napkins. No tray, no "thank you", no nothing. And if you're lucky, you'll find an uncomfortable place to sit. Consider what you would get at any other fast-casual place for that price. The value of what Five Guys offers is very, very low. Of course, you're supposed to believe that the free peanuts and the extra fries in the bag represent value. Don't fall for it. Peanuts and potatoes cost virtually nothing. Take your money elsewhere. read more

Always a solid burger, Five Guys is a pretty good staple in the more "specialized" burger chain category. I had the standard hamburger with lots of veggies (unlimited and free), but avoided the fries. I know, the fries are delicious, but even the small size is tremendously large, and I preferred making some sweet potato fries using my airfryer...a bit healthier and a great acoompanyment for the burger. read more

This is the second time here. Had the Big Bacon cheeseburger and fries. My wife did the same burger only no bun. It took AWHILE to get the burgers 15 min at least. It wasn't that busy when we got there. When we did get the burgers they were really good. However the fries were dumped in the bag that had the burgers in it. Really??? I guess they save money by using the same bag for putting the burgers and fries into. read more

If you're not eating Five Guys, you're doing it wrong! I love the burgers here! bacon cheeseburger all the way, with fries, and a drink... $13.25 (shows you how much I love these burgers. I would be the duke if I didn't always forget to check in!). The environment is great, so friendly and welcoming. The employees are nice, and fast with taking orders and making the burgers. Always one of my favorite places to go take In-N-Out lovers to! (convert them to a better life of burgers.) This place is great for going out to eat with the family or friends. If you've never tried them you need to go ASAP, don't even hesitate. read more

Five Guys Burgers are very good and tasty! I love the double meat hamburger and the seasoned fries. They give plenty of fries and I always get the smaller sized fries. I can never finish the fries when I eat there. The hot dogs are also good and filling. Staff is nice and they get your order out fast! So if your very hungry and want to eat a meal that will satisfy your appetite than make the trip to Five Guys! read more

I love the customer service here. Smiles right when you walk in the door, polite and conversational without being uncomfortable. Super clean too. And of course the burgers and fries are delish. This is a great place to get your burger fix! read more

Extreme clean, attentive and happy staff! Location sucks but I will be back for that service.

It's been a while but this place was so bad i refused to go to any five guys ever again. My husband made me try recently at a different place and it was awsome. So clearly this place just can't cook. Five guys is great hair not this one. read more

I took my adult grandson for his first visit to Five Guys. I bragged all the way there about the huge portion of fries that they give you. What a disappointment when we got our order and, not only were there no extra fries in the bag (per usual at other locations), but, there was a small cup for the fries we got and even that was not very full. So, since we paid $4.49 for the order of fries, I went to the counter and asked them about it. They were really, really nice and said, "Yes, there should have been more. We are really sorry.". They then offered me an additional cup of fries right away. I have to say, my grandson enjoyed them, but I could tell that they were a thinner cut than any other Five Guys I have been to. I'm wondering if all of them have changed their "fry policy" or style of fries? I wanted to give at least four stars, though, because the service was good and burgers were great. Just disappointed in the fries... read more

I like this place better than most burger joints I've been to! The burgers have a really clean taste, too, which is unusual I guess to describe, but I love it. I like their spicy fries a lot, too! read more

These burgers and fries are what they should be: done right. Burgers always cooked to perfection and melt in your mouth. A small fry can feed two people and they have the soda machines that make you feel like you're in a science fiction film. Update. Have since been a regular and the food is consistently fresh and delicious. read more

Stopped in for lunch 6-15. ordered a small burger and small frie.. Bill was $ 9.07. Burger good but way overpriced at $ 5. Fries, which is their speciality ,good. I can eat better for half the price. Noticed they have removed most of the tables from inside and that will still not make them look busy. There is much competition near by now. Management wake the F up. read more

The food here really is amazing. The burgers are easily customizable. I like the quick setup. You get a lot of food for the price you pay.

Way overpriced .... $18 bucks for a little hamburger, one regular and one drink .... pretty outrageous.

I guess it's a step up from McDonalds but it's definitely pricier as well. Note that the regular hamburger has 2 patties so the "little burger" is not just for kids--it's the normal serving. Also a huge serving of fries--hope you're hungry! read more

Best burgers in metroplex. Like the freshness and quick service. So much better then in/out burger!!!

Great burgers! Lot'a of people love the natural fries, I think they are ok. But the burgers make up for it!