Poutine was pretty good. Fries were pretty good. Gravy was good. Curds were uneven: many were slightly squeaky but others were less so & a few had bad texture. Poutine might be the best value in the area outside of Costco (if you finish it); $3 more for a similar size & better curds. read more

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I know people like to hate on five guys because it's a big name and all, but it's delicious. Love that they support local potato farms and that you get enough in one order for the whole family. Not recommended for those with peanut allergies - there's peanuts everywhere and you can just help yourself while you wait for your food. 4 stars because the workers don't seem like they care to be there (I get it, but it's customer service - fake it if you need to) and the prices are a little steep. read more

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This is the one and only location I've been to where the employees are truly not happy to be working. It's almost as if their parents own the store and they're forced to work. The worst customer service I've ever seen in a Five Guys. They're attitude shows in the quality as well...usually get a bag full of fries at other locations, this one is terrible. Nothing good to say about this location but never again. read more

I would not recommend coming to this five guys. We came yesterday and although my bf ordered the cheeseburger, he was shorted a patty and was given a mini instead. Considering it's a pretty significant price jump from mini to regular, he called back even though he already came home and they reconfirmed his order and apologized - told him to come back in anytime and get a regular burger on the house and there would be a note in the back for the chefs. I had a feeling they'd hope for him to not come back, so I told him to go back at the earliest time possible - today at lunch. When he came in, they made it extremely difficult and gave him a lot of attitude, saying they didn't know what he was talking about and how there was no "note" they know of. The kicker is - it was the same workers as yesterday... the chef was being very rude and saying there was no way his order was wrong and refused to make him a new burger - the cashier had to go back and create the burger for him because the chef kept arguing, until my bf said "you were the same one working last night..." Five guys is also annoying because corporate decided against combos and one large fry is $8... more than a whole combo at other fast food places. Where is the logic? At least make some combo deals? Anyway - very poor service here for a very mediocre fatty burger. Would not return. read more

We went here today and the service was fantastic!! Everyone was happy and so welcoming, food was delicious. Get the cheese dog it's AMAZING! read more

Five Guys - a tray of french fries and a hamburger - Burgers Near Me - East Gwillimbury, Ontario

Fun and loud diner style restaurant, with the traditional red/white checker design. When you first enter the place, you'll see bags and bags of potato piled up. A box of peanuts by the entrance to help yourself while you wait for your order. The service is impeccable, from ordering to eating (the servers come around asking how everything is) The food is excellant. The burgers are juicy and the bun is just right (nothing too crusty or mushy). You have many toppings to choose from, but make note, the regular hamburger has 2 patties while the "little" burgers have 1 pattie. I always order just the regular fries because you'll always get A LOT extra in your bag. Did i mention the fries are divine? They are local potatoes from the East Coast that makes it THAT much better. Sorry New York Fries, you're on the sideline now. 1 Bacon Cheeseburger, 1 Little Cheeseburger, 1 Regular Fries, 1 Regular drink (free refills) = more or less $20. read more

Five Guys - Snacking on peanuts while you wait for your order. - Burgers Near Me - East Gwillimbury, Ontario

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Wow. So disappointed. First off, no peanuts. Was told they didn't have any but there were peanut shells and skins under my table. So either they were too cheap to put them out or they haven't cleaned in a while. Out of the past three visits, they have only had peanuts once. Now for the burgers. We ordered 1 burger, 1 little cheeseburger and 1 little bacon burger, with 1 order of fries and 3 regular size soft drinks. That came to $51. The size of the patties on the little burgers are barely the size of a McDonald's hamburger patty. No, not the quarter pounder...the hamburger. At $9.00 each, this is a complete rip off. We could have eaten at McDonalds's for half the price. Maybe less. The positives? The fries are really good and they have finally added gravy. It's a shame because the burgers would be great if they would only give us more meat! You may say "just order the regular cheeseburger"? At $11.00, you are still not getting a very big burger. Service was okay. They got the job done. Nothing worth mentioning. But really, asking for a tip based on ordering at the cash and picking your own order up from the counter? What am I tipping for? The verdict? We keep going back because we like the peanuts and the fries, but 5 Guys, you've just priced yourself out of the competition. And no peanuts? That's a deal breaker. read more

The worst online ordering experience i have every had to suffer through. Whether they actually hate iPad users or just have incompetent coders is beyond me. I will never try to order online fro this company read more

This is the burger place you want eat at! If you have never tried Five Guys, your in for a treat! You can always get a good burger here. You also get a good portion of fries. I have to say the only downfall is it's a bit more costly than getting a burger and fries at a fast food restaurant but it is well worth it! read more

Awesome burgers!!! Awesome fries!!! Straight from real potatoes! And cooked on site!!! Every time I come here however I always ask for no bun and they make a big deal about it asking if I would like a lettuce wrap or the burger in a bowl. I have asked for both and each and every time I receive my burger on a bun!!!! Lol. I don't even ask them to change it any more. I just ask for a fork and either do it myself or I eat the bun which is obviously not my intent and puts me wayyy over on calories and carbs!!! I just do not eat here when I am cutting. Lol. read more

Five Guys - the menu of a fast food restaurant - Burgers Near Me - East Gwillimbury, Ontario

The funny youtube videos... the whispered talk in dark alleys about a new type of burger. A burger made from never-frozen meat, delivered fresh everyday. A growing disturbance in the force being contributed to something called Five Guys Burgers and Fries. Wait... why does it take five guys? Oh my goodness oh my dayum. :) Anyways... so myself and a buddy ventured north to the northern tip of Newmarket to to sink our carnivorous jaws into a five guys burger. First impressions: These guys definitely SCREAM the fact that they are award winners. The entire restaurant/fast food diner was pasted with quotes from magazines and newspapers stating how awesome they were. Well, if you got em.. show em. The whole grill area is pretty open and you can see what they are doing. Ordering: I had to ask some questions, because yes... no combos. So ordered the bacon cheese burger (which is actually two patties.. if you order the small burger, comes with one patty), with medium fries and a medium drink (since you fill your own drink and refills are included). You tell them all the toppings right there, and they make it for you. $18 total... whoa!!! for a burger, fries and a coke... holy snap. Okay.. well, the place has the hype, so let's try it out. Got the drink and sat down, as you have to wait for your order number to be called. Comes in plain paper brown bag, and the fries were definitely overflowing and delicious. and Spicy... the fries DO bite back! So, open up this burger that seems to be wrapped in grocery store aluminum foil. It is smaller than what I expected, but I take a bite... it's a good burger. Yes, has that homemade taste and is delicious. But, my socks remained on... and my jaw did not go slack in amazement. But, yes, it's a tasty burger. So, even though I mentioned it is not large... and I can eat a phenomenal amount of food, I notice that when I am finished this medium size double patty burger.... I am well stuffed. So, I feel that the quality definitely packs a punch. Weird that I was that full after this burger and fries... Happy with the result. Overall... it is a good burger, but I do find the price tag a little big high for that. Most of the time, if it's 18 dollars for burgers and fries... it should come with a nice cold pint! So, it's good yes... it's a cool experience yes... you should try it yes... you will like it yes, but I find the whole package a little high on the $ for what you are getting. read more

Came in and had a burger and fries. Burger was okay, nothing special. Fries had enough salt to de-ice my driveway after an ice storm. Couldn't taste anything but salt. First time and last time there. read more

It is by far the best available burger in Newmarket and the GTA, They do the burgers to order, have the largest fries portions in the city and a very simple menu. If you are in need of a greased up burger, fries and pop then head straight here. If you want a veggie burger or some turkey patties or health food Hero burgers will meet your needs better. The service here is good, you order at the counter, there are free peanuts to keep you occupied while you wait, they fill the bag with fries and the burgers come with as many toppings as you want. Also the cajun fries are a must! read more

So I love burgers, but rarely try these new-fangled burger joints as I usually prefer something else. This time though we were in Newmarket and the place was right next to the Mastermind store, so we thought we'd give it a shot. The place is very sparsely decorated, but was quite large and very busy, though this was on a Friday night so perhaps that's expected. There are stories on the wall about the chain having the 'best $5 burger' you can buy. Interestingly enough, the burgers start at $7 (unless you count their tiny 'little burger'). I guess inflation has run rampant in the few years since they started out? Ordering was quick though took probably 10 minutes for the order to arrive. In the meantime, they offer self-serve peanuts (in shell) to munch on, which was kinda nice. And they proudly proclaim that their fries are cooked in 100% peanut oil as well. Needless to say, if you're allergic, steer clear - very clear - of this establishment! I didn't try the fries but opted for the regular burger with all the trimmings. I found it good not great - the burger tasted nice and 'real' - like the ones I make at home, but the shape/thickness seemed inconsistent. I'm not expecting a uniform patty, but these seemed a big on the extreme side of inconsistent. Anyways taste-wise, bun good, meat good, toppings good. Everything good. But anything great? Not really. It was kinda meh. For $5, this would've been 4 stars. But for $7? I find it hard to find a reason to come back. For my money, I still think Hero Burger is a better choice. Though maybe I'll swing back and try the fries sometime.. read more

First time here, great experience! Fast, friendly service. We got 2 little bacon cheeseburgers, regular fries, and regular pop. Very filling, go for the little burgers if you don't want to be super full you can't breath! All toppings are free like grilled onions, jalapeños, etc. Soft drinks have free refills too. You can also have some peanuts you can help yourself too when you come in the door. For all this food it came up to $23 but I would gladly pay this again because it's quality good and super tasty. They also give you a extra scoop of fries in the bag on top of whatever size fries you choose! So let's say you get a regular fry, it's enough for two people. Give it a try! read more

Five Guys - Two little bacon cheeseburgers, regular fries and regular pop, yummy! - Burgers Near Me - East Gwillimbury, Ontario

5 Stars for what it is. Simple delicious burger and fries. Plenty of toppings and great fries. Only thing missing is a good milkshake on the menu. read more

Meh.... Not sure what all the fuss is about.. If you want a lot of fries go for it.. Burger wasn't that special.. My bread was soggy too..

Unlike most visitors to this type of restaurant, I tried the grilled cheese. I can safely say that the $3 I paid was too much for what I got. Two burger bun tops slapped together with nasty processed cheese in the centre? It was gooey is a gross way and made my stomach upset the moment I ate it. I contacted head office to find out about their allergen menu... and then I contacted them again... and again. Three times and not one email back! Talk about shitty customer service! Well, what would I expect of a store that stores bags of peanuts out in the open and suggests that those with peanut allergies, "...don't come." (http://fiveguys.ca/en/about-us/faq.aspx#faqSection-2213) If you want a GOOD, BETTER, BEST burger experience, hit up Hero Certified Burgers. Heads and shoulders above 5guys!!!! read more

I've always enjoyed 5 Guys food, its never disappointed me. However they've pretty much priced themselves out of the fast food market. A burger, fries and a drink shouldn't cost almost $18. They're charging sit down restaurant prices at a fast food place. So as much as I like the food it'll probably be my last visit. read more

Ok so it's definately more expensive then a standard fast food burger place but the burgers are hella good in this nice greasy way, they aren't these frozen pattys like most fast food places, look pretty darn fresh to me, and cooking the fries in peanut oil gives them what seems to be less a heavy feeling in my tummy after i've eaten like a TON of them, definately somthing to try once if you havent gone yet. read more

Five Guys - We do'z it big... I can feel my arteries clogging now (dont worry i only had 2) - Burgers Near Me - East Gwillimbury, Ontario

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Burgers at this place are always fresh and filling. You don't get the truly obscene amount of fries that you used to get, but there are way more than enough to round out your meal. When you eat in, the drink refills are free, so you might as well have a seat and enjoy! read more

Highly recommend this chain... just not this one. When I was picking up dinner, it was apparent that efforts to social distant were low on the priority list. It was just FULL OF PEOPLE with nowhere to go and no line outside.. it was not comfortable at all. They also lost many people's orders as they were not prepared for all of the online orders. They messed up everyone's order and because of all that I am very unhappy with my service. read more

These are the BEST FRIES EVER! The small size is enough for two people. The burgers were really good. The patties tasted homemade, the toppings were delicious, and the bun was soft and mostly held together. Messy at the halfway point, so maybe not the best first-date choice for a quick dinner before a movie. The music was really loud, and that's what cost the two stars. Give it a try. A single patty and a double patty,one small fries, one drink = $20 read more

Simply the best burgers and fries! Newmarket needed some better options for good burgers, now I don't want to go anywhere else. Burgers are fresh made with any toppings included. Fries are fresh cut with very generous portions - regular size will feed two just fine. I had heard portions were very large so I found it very helpful to let them know it was my first time. They explained everything and suggested sizes and it was just right. I also love the free peanuts to munch on while you're waiting for your order. Great quality burger, cooked perfectly, with the best tasting fries I've had. No need to look any further for a fresh and fast burger and real fries, this place is it! read more

Great burgers. I've tried the downtown Toronto young location and now east gwillimburry location. Exactly the same and good burgers. Today I went with the Mimi which was more than enough. Made to order as was hot and juicy. Nothing fancy - just burgers oh and hot dogs read more

Great service, tasty burgers and pretty clean. I've only ever had take out and by the time I get home the bread is always a bit soggy. Still worth it. Burgers and fries are made fresh which is great. read more

So this is a good burger...and the fries are decent and you get a huge amount so there's that. Downside...ridiculously slow. All the time. Seems unique to this location by my experience. read more

A Junior Cheeseburger combo and a Hot Dog at nearly $24 is pretty spendy, especially when The Works is a block away. Sure, the burger is good, but I can't begin to fathom the value proposition here. You can have a sit down meal at Lone Star for under $20. I like the burgers, but I can't justify making frequent visits. read more

Burgers and fries at their best. Staff is great. Friendly and helpful. Been a customer since they opened. Newmarket needed a good burger joint and here it is. read more

Been there twice, good experience both times. I really like the fries, the burgers were good as well. I feel prices are just a bit on the high side. I will return. read more

Fantastic fresh burgers made to your liking. Very awesome. Love the whole peanuts at the table thing that they do.

Burgers and spicy fries are really good. Music is VERY loud. EXPENSIVE

Walked in with my son who has severe nut allergies. Peanuts everywhere including all over the floor. Walked out have never gone back. We can't even risk a take out order. Very unfortunate as I'd love to try their food. read more

The Burger was a burger, nothing exceptional. The price is where I have an issue, Bacon cheeseburger, regular fries and a drink cost me $17.35! I can't justify paying that again. read more

My husband and I had a mediocre experience at Five Guys. We waited for a long time to order (we arrived during the lunch rush) and were disappointed with how long it took for our food to come out. We probably waited about 25 minutes in total before our food arrived. I was disappointed when after the long wait my burger wasn't dressed the way I had ordered it. The burger was still good regardless. read more

This is by far the best place to feed a burger fix in Newmarket! The burgers are always fresh tasting and the fries are amazing! Worth every bit of what they charge and if you compare the quality and taste to anywhere else around you'll soon say bye to all the other guys... read more

The burgers and fries at Five Guys are good. Fries are fresh cut which makes a huge difference. My problem is with the staff and service. I ordered a bacon cheeseburger. We received our order and we started eating. After about halfway through my burger, I realized that there was no bacon on my bacon cheeseburger. I was nearly through my burger before I realized this, so I went up to the counter and spoke to the cook after I finished my burger. The cook confirmed that they had run out of bacon and didn't put any on my burger. There was no mention of this to me when I placed my order. When I said that out of principle, that I thought they should refund the additional that I paid for the bacon, the manager now got involved and started to give me, the customer attitude. Rather than apologizing for not providing what I ordered and trying to compensate me for this in some way in the hope of keeping me as a customer, he chose to make a negative incident out this very small issue. He ended up grudgingly refunding me the difference. Because there is so much competition in this space, whenever I have a negative incident at an eating establishment, I tend to avoid going back to that restaurant. read more