We were in Vaughan and my daughter suggested burger factory. The sitting area is okay not too spacious and the tables were not clean. We ordered steak and cheese on a bread which was good but the burgers and fries were a disaster. No one liked their food. Fries were stale, food took forever to come out and the burgers lacked flavour. It's sad we go to eat out to enjoy the food and a new restaurant but no one left happy. Never going back. read more

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Recently revisited The Burger Factory Vaughan and the burgers still hit the spot! The flavors are delicious and the ingredients are always fresh! The restaurant is welcoming and casual. read more

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Fries were not fresh, not friendly, tables were not clean I would not recommend eating here. read more

Great burgers Made fresh Seriously good burger with good options. Amazing toppings Incredible French fries Not cheap as it will run you $15-25/ person read more

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It's a quite place no music no tv. Maybe 1 or 2 customers. I ordered the juicy Lucy fire with fries and gravy. Which cane up to $16.36 The fries 4/5 the were fresh hot tasty with the right amount of salt. The gravy was basic and slightly salty for me. The burger 3/5 the bun was soft. The burger patty was soft as well it was stuffed with cheese and jalapeno. I saw the cheese but could not taste it. It was basically a spicy burger. Without the spice the burger itself doesn't have much flavor. Overall not bad but not wroth the price instead of $16 I would pay $10-12 for what I received read more

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Both my friend and I each both got a philly cheesesteak and it was really really good! Portion was a good amount for the price point and for the taste, I thought it was delicious. The meat was not chewy and the cooked onions added a nice touch to the sandwich. My friend agreed and said that this was good as well. This place is now one of my top options in that area/plaza to go go to. read more

Burger Factory - Philly cheesesteakkkkk - Burgers Near Me - Vaughan, Ontario

Good burgers and fries, but very far from "fast" food. Late on a Wednesday afternoon with three tables of customers, it took almost a half hour to get our food. Compliments on the onion rings. read more

Expensive. Nothing special. Repeats on the system. Wouldn't recommend unless you like mediocre burgers. read more

Food was good but 2 burger combos = $41 Not a great price point in comparison to other joints read more

Ordered Delivery during covid quarantine. Lucy burger was a 5oz delicious burger with cheese inside the meat patty. The fannel cake was delicious. I miss wonderkands funnel cake so I decidee to order here.. and it did not dissapoint however if you want to take it up a notch.. have vanilla icecream at home to put on top. I got a poutine as well.. and it had the righr amount of sauce.. not too salty .. perfect and u can enjoy the fries in it. It comes with a can of coke..pepsi.. all came to $30 thru uver eats with free delivery. and I was satified. I split it with my spouse and we were full. :) (Lucyburger,poutine, coke, funnel cake).. to $30 max with tips on delivery app. read more

Burger Factory - Lucy burger with poutine delivery - Burgers Near Me - Vaughan, Ontario

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I found the patty in my burger lacking in flavour and way too dry. The bun was mediocre quality too. Overall, I did not enjoy my burger. The chicken sandwich was ok. Nothing special. Overall, despite good service, I found the food underwhelming, lacking in flavour, and dry. I will not be back at Burger Factory. read more

Burger Factory - Burger. The patty was too dry. Would not order again. - Burgers Near Me - Vaughan, Ontario

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Nothing much about this place Tried it today, got the 'Juicy Lucy On Fire' and 'The Utility'. The juicy lucy on fire is basically a couple of thin patties stacked on top of each other and filled with a couple of jalapeños and cheese in between. The meat doesn't taste good and barely have any flavours. As for the utility, it's much better than the burger, it's thin cut of steak with some sautéed onions and cheese. The place was empty, with one staff that took few seconds to come out to the floor and help me at the cash, and another guy came out later. Customer service is lacking big time, they were chatting in a very loud voice in a foreign language, very unprofessional. read more

Burger Factory - Burgers Near Me - Vaughan, Ontario

Friendly nature. This was my first time trying but they make it worthy.We tried their crispy chicken burger and sweet potatoes fries. Must try if you going to vaughan mills read more

My family and me came here by mistake thinking its an other place we had in mind but we decided to give it a try. I took the cheesy Lucy with tornado fries. The burger was good, really cheesy. The tornado fries was also good but I wish they had some flavor powder to put on them. My husband took 15 oz burger and said the buns were a bit soggy but overall it was a filling meal. read more

I was up here during lunch with a coworker. The restaurant itself is decent size and much bigger than the Mississauga location. I went with the cheese burger and topped it with a poutine as a side!... The beef patty is of a nice size and is cooked well and it felt like I was actually have a nice cheese burger. The burger was so good that I couldn't stop and I swallowed it in no time! Then came the time for poutine, I really enjoyed their poutine as the gravy was very taste. Overall, a good burger joint! For my Muslim Folks - The serve halal meat. read more

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Great food and service. Loved the juicy lunch and funnel cake. Would recommend to go there and try it out

Okay, I won't sugarcoat it - I came here for the funnel cake. My coworkers initially thought I was kidding when I said we were going for lunch here and I'd be getting a funnel cake - but I don't kid when it comes to my funnel cakes. Funnel cakes being readily accessible without me having to attend a carnival, or be downtown? Sign me up. There really aren't enough words in my vocabulary to describe the pillowy perfection of Burger Factory's funnel cakes. Crunchy on the outside, soft and delicious on the inside. Top that off with a healthy serving of ice cream? I was in funnel cake heaven. I also split the tornado fries with my coworkers which were slightly overcooked if I'm being totally honest and really under-salted; easy fix with a packet of sauce and a whole lot of ketchup. I can't speak about the burgers (yikes, sorry!) but my coworkers did say they were good. I'll give those a whirl next time unless I get suckered in by the aroma of fried dough again. read more

Burger Factory - Funnel cake topped with vanilla ice cream and icing sugar. - Burgers Near Me - Vaughan, Ontario

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I'd say minus a star because the poutine gravy was on the warmer side (I like my gravy piping hot) and the French fries were undercook. The patty was on the drier side but still taste good. Asked for grilled onion but got raw onion instead. read more

I would've only given Burger Factory 2 stars if it weren't for the service. My friend wanted to eat burgers for lunch and rather than going to our usual joint, I suggested we try a new place. I ordered a cheeseburger with fries and a drink while my friend ordered a chicken burger only. I was expecting real cheddar cheese with my burger because the description of the burger said cheddar cheese so I was disappointed when I saw that they used processed cheese. Upon closer inspection of pictures of the burgers on the menu and window, the cheese they used was processed. I should've payed more attention. The burger was pretty mediocre, I asked for relish in mine but I feel like there was way too much relish that I couldn't really taste the beef. My friend was also disappointed with her chicken burger and described the hamburger bun as "grocery store" type buns lol. The fries on the other hand, were pretty good. They were thick cut and perfectly crispy and salted right. The woman that took our order also prepared our order and she was nice enough to give my friend a complimentary side of fries. Halfway through my meal, I noticed there was a strand of hair in my burger and proceeded to pick it out. Typically hair in my food doesn't bother me but this strand was embedded into the cheese... ewwww. After that I lost my appetite. After this experience, I probably won't come back. read more

Burger Factory - Cheese burger and fries - Burgers Near Me - Vaughan, Ontario

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I'm a regular here and I think these are consistently one of the best and juiciest Halal burgers out there. I like that the location is right outside Vaughan Mills, the price is a bit high for a burger but it's the going rate now. There is a little bit of a wait time but I think it's worth it. Other good Halal burger joints include Burgenator and On the Bun. I like all of their sides except the Poutine, it has way to much gravy and everything gets soggy. They put a nice spice blend on their hand-cut fries when their done that's really tasty (some say its too salty... meh). read more

we had lot better experience in the past but now this restaurant has temple smells and girl not wearing gloves preparing food . my family don't want to visit anymore. people's odour smells all over !!! read more

I was traveling with my sons hockey team and we were over at Pro Hockey Life when we decided to stop. We all ordered grilled chicken sandwiches and they were pretty tasty. The issue I had was that I paid with US dollars and they tried paying me back in Canadian dollars, which costed me about $6 dollars more. Come on, treat your customers with honesty. I get it, you have to pay me back in Canadian dollars, but don't rip me off. Pay me back with something even close to equivalent! If you don't have trust, you don't have any repeat business. read more

Ordered Burger Factory from skip the dish & was very happy with my order. Cheesy Lucy was delicious but pretty messy to eat. Onion rings were crispy & perfect. No complaints about the poutine either. I have a 4 star just because of how messy it was to eat but would definitely order from here again! read more

I ordered their chicken burger and cheese burger. Both amazing and juicy. But their fries were SO extremely burnt. Not recommended- including their poutine. They served me they extra burnt fries for the poutine. ‍‍‍ read more

Burger Factory - Super burnt poutine.... But their burgers are amazing - Burgers Near Me - Vaughan, Ontario

Nice little Burger joint. A little on the pricy side but you get what you pay for. Fresh grilled right when you order. Big slab of beef and they mash it down right on the grill. Top Picks: Cheesy Lucy burger and The Utility (philly with cheese, onions and peppercorn mayo) A bit messy but they give you a fork to enjoy all the extra meat that falls out of the bun while you eat it. They do not skimp on the meat. They also serve funnel cakes which are pretty good. All in all a good choice for a burger without the cheap fast food taste. read more

Burger Factory - So yummy I forget to take a picture before I started. - Burgers Near Me - Vaughan, Ontario

Golly. I was hoping this location would be better than the Mississauga location. Nope. I ordered the burger and fries. The burger was just so weird. The bun was completely soaked in grease and the edges of the bun were super crispy (almost as if it had been deep fried in oil). It was the most bizarre bun I've ever had on a burger. How did they achieve this? I cannot even hazard a guess. The patty was dry. Not as dry as the one I had in Mississauga, but still dry. I suspect they're using a too lean ground beef. It's hard to keep a burger juicy if you're starting off with a low fat ratio. I always use medium ground when I make burgers. It's just the way to go. The fries were truly a disappointment. They were stupendously good in Mississauga, but they were just floppy, greasy and limp here. Perhaps the oil's at the wrong temp. I don't know. I probably won't return. Stupid Burger isn't too far from here and they've never done me wrong. read more

I Was craving a burger after work so decided to stop by here. I felt like having something simple so I just ordered cheeseburger with fries. It was a decent burger but I felt it was just a bit greasy. It wasn't bad but it felt a little bit underwhelming considering all the great reviews is read previously. But maybe it was on off day I will definitely go again and give them another try. read more

Burger Factory - Burgers Near Me - Vaughan, Ontario

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Food was OK. I have had better burgers elsewhere in Toronto. I had the Machine (2 patties) with beef bacon (their replacement of bacon), lettuce, mayo and tomatoes. The combo came out to approximately 16 bucks. The inside is fairly clean, but they don't have too many people manning inside, so the tables were somewhat messily wiped. For some reason, my food came out a notch slower than the rest, but that wasn't a problem. Fries were good and didn't need me to add any salt at all. The fries were thick cut. Burger itself was alright, but I didn't like the mayo nor was the patty able to withstand the juices from the burger, so it fell apart midway. Note: The location of this place is is on the SOUTHEAST corner of the plaza beside the Freshii / Yang's. It is NOT on the North side in between the TD and Montana's as per Yelp / Google Maps. read more

A lot of people from work were hyping about this place and the food. This was my first time grabbing a burger from here. I decided to order the Chicken Fillet as I don't eat beef. Combo with Fresh Fries and a drink. The chicken fillet wasn't that good, the bun was soggy which made me lose my appetite. The toppings I chose were just lettuce, onions, factory sauce, & mayo. The factory sauce was good no complaints there. But the burger wasn't the best. Fries on the other hand were fresh and they gave us a lot of them. Many of the fries were tossed in the bag. We did try the Funnel Cake as well. The funnel cake was amazing! I would say it was even better than the one from Wonderland. That's one thing I would definitely go back for! read more

Good burger & fries but nothing new over and and above other craft burger places. The service was good. Lot of free parking. The reason a 4 star to be fair even though it was okay again nothing special over and above other places but the burger was meaty & price was good. Bun was good as well didn't break down with toppings. read more

I just had a HORRIBLE experience at your VAUGHAN location. I ordered 2 burgers using Uber eats and I indicated what I want on the burger and when the burgers arrived they had all the wrong toppings. After calling the restaurant the woman on the phone explained it was Uber's fault (how is it Uber's fault when the establishment makes the burgers?!?!) After arguing on the phone burger factory said they would make me two new burgers and deliver it to my house. After an hour I called them back to see how much longer the food would be delivered and they said they were not going to deliver it and that I'd have to pick it up tomorrow. WHAT?! Not only did I have to call the establishment to figure this out but they wanted to inconvenience me further by having me pick it up. I am very disappointed and a waste of $50.00. If you want to order food and have it don't correctly, don't order from here. read more

I was in town visiting family and Burger Factory was highly recommended. Just from looking at the menu the prices seem a little high just for burgers and fries, but they have some interesting and fun items like burgers with cheese in the patty and their volcano fries. I ended up not getting a burger at all and decided to go with a funnel cake. It was so good- big and perfectly done with 3 massive scoops of vanilla ice cream and a good amount of strawberry syrup. I would definitely come back just for this funnel cake. The ambiance of the restaurant itself was a little dull and they covered the windows with giant posters which made the inside dark. read more

Burger Factory - The amazing funnel cake. - Burgers Near Me - Vaughan, Ontario

I'm always happy to find a burger place that is more artisan than "frozen puck" based. I stopped in for a quick lunch at a location close to Chatime for convenience. I took a chance on a burger called "The Machine" which I coupled with an order of Tornado Fries. The burger was good, somewhat dry-- a notch below Burger's Priest, Holy Chuck and South Street. The Tornado Fries were a nice change however. Rather than spiral cut, this was a thinly sliced potato with the slices lined up on a skewer, deep fried and salted. Definitely better than most traditional french fries, and equal to a spiral cut version at your local ribfest. With no other clearly homemade burger joint nearby, I would come again. read more

AMAZING service. The 2 ladies that are always there by the names of Foziya and Farhana are on point when it comes to excellent customer service. I have come to this location a few times and I have NOT been disappointed. The Utility burger is so good. read more

This was my 2nd time eating here and I hoped it would be different from the first. The meat of the burger has a weird taste. It taste like there's sand mixed into the meat. It does not have a juicy flavour and is poorly seasoned. I would not recommend this place if you are looking for a juicy burger. Its the complete opposite. Dry and tasteless. read more

Been seeing mix reviews about this place and finally decided to check it out today. We came when they just opened to order one hamburger and cheeseburger combo with a side of gravy. Waited for about 35 minutes, which is not a big deal as long as the food tastes good. When we finally got our order, We ate the burgers first and OH boy.....it was such a disappointment. The beef patty was so dry and plain that the sauce on the burger did it no justice, there was no saving that patty. The toppings they give u are mediocre in the burgers and the fries....overcooked and dry like the Sahara desert. I tried the gravy and that was the highlight of my disappointment in this whole meal. The gravy tasted salty and odd, not sure how to even begin to describe the taste but it was nasty. The rest of the meal ended up in the garbage. It will be the last time I come here, I rather go spend my money at five guys or the frikin down the street read more

Burger Factory - Burgers Near Me - Vaughan, Ontario

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I love this place!! Food is extremely delicious - i usually order Juicy Lucy (meat stuffed with cheese) and tornado (potato chips on skewer). It tastes even better with their factory sauce! Great food, and great service. Wait-time for the burger is a bit long, but it's so good that it's worth the wait. Casual atmosphere, and the few times I've dropped by there was always seating available. read more

Burger Factory - The tornado (potato chips) are so good!! - Burgers Near Me - Vaughan, Ontario

Had the Juicy Lucy on Fire, fries and poutine. Burger was just okay, not juicy at all, actually kind of dry. Fries were yummy but gravy was a tad on the salty side for the poutine. Service was great. read more

Great food; great staff Been waiting for it to open in vaughan for months, definitely worth the wait. read more

Extremely delicious burgers and fries. The customer service was top notch; they even let me sample the burger sauce before including it in my order. I'll be back. read more