Very friendly staff here. There's a lot of options. One thing to remember is the default burger is a double-burger, and it's a lot to eat. You can ask for a single patty burger. There's no option for rareness; all burgers are well done. The burgers and cheese are higher quality than other fast food places. The French fries are really super. You've gotta have a strawberry shake because they have real strawberries. This is in the Galleria Mall. The Mall is serviced by several bus lines that go into the property. Maybe some day it will have Metro Rail service, too. read more

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I've never had five guys but from what I've heard both good and bad I decided to give in while at the mall and give it a go. First impression was it's quite clean and everyone was busy cranking orders out. We placed our order and kept it real simple, cheeseburger with onions and pickles, and a hot dot with ketchup. Food came out after about a 10minute wait and I gotta say it. I agree with the little yelper on this... why would you cut a hotdog in half and split a bun to serve it like a sandwich. That is not a hotdog to any child. Luckily she did eat it because seven dollars for a hotdog is pretty outrageous as was the 11 Ish dollars for a cheeseburger. It was rather bland and definitely not what I had expected. From what I heard the patties were seasoned very well, and every bite was flavorful. This was the opposite experience.. I've had better hamburgers that were meatier and served quicker at checkers. Above average name below average burger read more

Five Guys - Hot Dog - Fast Food Near Me - Cheektowaga, New York

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Stopped in to grab something to eat while I was at the mall. Service was great. The cashier was very friendly and very helpful. I ordered a cheeseburger, french fries and a drink. Both soda machines were out of the only four flavors I would drink so I ended up going back and swapping it out for a milkshake. The cashier apologize and gave me the milkshake for the same price. The food was decent. French fries are fresh cut which is awesome. read more

Five Guys - a person holding a cup of coffee - Fast Food Near Me - Cheektowaga, New York

20 minutes for a fry and burger! Manager was rude and unapologetic. She was obviously overwhelmed as they ketchup was empty. I figured she was having a bad like we all do. I said " thank you have a great day" She looked me and walked away. The food was good. read more

My original plan did not pan out yesterday, and I ended up ordering from the Five Guys app in the parking lot of the original place. As soon as I ordered I called this Five Guys location to tell them I would soon arrive for curbside pick up and to please start my fries. I waited outside the Five Guys for about 10 minutes, I was early, as the original place was 2 minutes away from Five Guys. They were pretty hopping last night, as 3 or 4 cars pulled up while I was there and went inside to get their order. My hamburger was topped with the items I asked for and the Cajun fries were great. I wish they could keep the curbside pickup even after the pandemic. On the other hand if they kept the curbside pickup my body would not be thankful for all those delicious extra calories I'd be consuming. read more

They literally gave me a burger with no patties on it. $12 for a bun with condiments LOL. I emailed once already and no one responded ‍ read more

Five Guys - Fast Food Near Me - Cheektowaga, New York

I was stuck at the mall for work so I went to Five Guys for lunch. I got there 15 mins before opening. Sat outside patiently when the manager came out, thanked me for waiting and brought me a tub of peanuts while I waited. Jacob went above and beyond there and throughout my visit actually. I ordered a cheeseburger large fries and small drink. Although a little pricey (21.00), everything was very good. And a large fry is massive. Galleria has a well run Five Guys, visit that location and look for Jacob G! read more

Five Guys - Large fry bag had alot too! - Fast Food Near Me - Cheektowaga, New York

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I've dated a lot more than 5 Guys, but if guys were as talented as these burgers I'd never date one again. One of the worst chains imaginable because it is just so overrated and I just don't get it. Almost as overrated as Shake Shack and almost as bad as Wendy's. Service isn't great and prices are not cheap either. but if you want fast food in the mall I guess this is one of your options and since it's right there by the door I will give it 2 instead of one. read more

Five Guys - At the same time? That's pretty impressive. - Fast Food Near Me - Cheektowaga, New York

I'm not really a burger person, but my family absolutely loves burgers. They say Five Guys has the best burgers in town. Everytime they have burgers from elsewhere, they say it was good, but nothing like Five guys. Everything is fresh to order, so expect to wait a little while. read more

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I wish I can give 0 stars because that would've made my day,This location should be closed because I had no idea that they put thier own personal hair and hygiene onto the burger. I was going to feed my son yesterday but come to find out all of my 4 burgers and fries had hair inside, five guys you will be sued and I will personally sue the female working at that location, thank you for this opportunity I will never regret. read more

On a recent visit to the location on McKinley, I noticed a new menu item. It was called the veggie sandwich. I don't know if it is totally new or just new to me. I decided to give it a shot and it knocked my socks off! This is a great meatless option. It is cooked on the same grill as the burgers so it might not be a completely vegan option. It comes topped with mushrooms, green peppers, onions, and tomato but of course the entire free topping list is also available. The only thing I did not like was the fact that the green peppers were a little undercooked. Fries were hot and excellent as always. OH and PEANUTS ARE BACK!!!!!!!! read more

Five Guys has been consistent, no matter what location I tend to go to. The burgers are nice and you have a bunch of options for toppings. The employees are very welcoming and the location is fairly clean. Especially since there is boxes of complimentary peanuts available to you. read more

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Without a doubt, your hamburgers are some of the best. I'm going to miss them. $12.49 for a burger is pretty pricey. What's even worse, is $5.19 for a small french fry. Quite honestly, that is insane!!! Potatoes are cheap, there's no reason for that. A small french fry should be about $3.19. I've enjoyed your food, but I can no longer afford it. Buh bye. read more

I love the French fries sometimes me and staff go to there it's delicious yummy overall happy

I've only eaten here once. I would definitely go back. They seem to take pride in their jobs here. And I love that you can get your burger wrapped in lettuce instead of a bun. I've cut 90% of carbs out of my diet, so this is an amazing option. I'm always looking for substitutes like this at any place I go. The fries looked and smelled amazing. Wish I had some! Burger was delicious and juicy. Highly recommended. read more

I wish the mall had a bit more healthy quick food options, but since they don't I always find myself here. Which isn't a bad thing because I like five guys. What sets this place apart is how nice and friendly all of the employees are. Nothing turns me off from a business like cranky employees, but every time I have come here, not only are the employees pleasant, I actually notice how friendly they are. Not in an annoying overly perky fake retail way, just in a nice genuine way. And if I'm noticing that, then they are going above and beyond. I don't know what Five Guys is doing to make their employees happy, but it seems to be working. Not much to say about the food, it's the same as every other Five Guys. Be careful about spending too much time inside the restaurant though, you will end up smelling like fry grease. read more

Man, this place is such a guilty pleasure that I try to limit my indulgences in. They make such good burgers and their Cajun fries are just amazing. You order your burger with any number of hot or cold toppings available without charge. Cheese is not one of those free ones though btw. Your order is cooked fresh and pretty quickly and there's plenty of seating including some outdoor space for nicer days. Their fries are something else with a cup and an additional cup of fries poured into the bag after that! Again those Cajun fries are so good and the burgers are just plain delicious. This is not a place to eat light or healthy so when you're looking for a good cheat day this is your place lol. I've been many times before and I'm sure I'll be back many more. read more

Always a tasty dining experience. Little fries are more than enough for one (really two) people. Great meal for about twelve bucks.

Not sure what the hype is really all about. It's your basic burgers, hot dogs, fries, etc. My friend had the veggie patty and really enjoyed it. I had the burger and to me it tasted exactly like a whopper from Burger King. read more

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I don't understand how their french fries are this good. Perfect flavor, perfect crisp, perfect salt. Their burgers are also incredibly delicious- and filling. You can easily split a small fries with a friend there's always a ton. I always get a bacon cheeseburger with onions. And they have one if those Coke machines with all the flavors and syrups so if you're craving the old diet coke and line, you can make it! read more

As far as fast food goes, these burgers are by far the best. It's hardly even fast food, since everything is technically made to order. I love that the traditional burgers come with two patties. The toppings that come "all the way" do not come at any extra charge, and it's always pretty much the same every single time. It's unfortunate that Five Guys used 100% peanut oil to fry their fries in, but it's a plus that they make it a point to make that widely known to those with allergies, like my boyfriend. If I'm ever in the mood for a burger on the go, I prefer to pop inside of a Five Guys for a few moments rather than swing through a drive through. The staff is always so friendly and the ticket times are reasonable. I also love that they have the coke machines that have all of the drink variety options! read more

Five Guys - Bacon Cheeseburger all the way (minus mushrooms) - Fast Food Near Me - Cheektowaga, New York

I used to live in Virginia, and so I'm no stranger to Five Guys. They're a burger place, but not really a fast food burger place -- everything is made to order. This review is in comparison to those original locations. Perhaps not entirely a fair assessment, but I really have to go with how I feel, and I ultimately left disappointed. The staff is energetic and entertaining to watch. They work together well as a team, and it seemed like they were enjoying their jobs. They were going as quickly and efficiently as they can given the number of orders. The fries are great -- fresh, hot, and loaded with cajun spice. Eye wateringly spicy. I also ordered a little cheeseburger. This is where the wheels fell off for me. Missing was the juicy greaseburger that I am used to getting from Five Guys. The patty was thin and dry. The grilled onions were a bit crunchy. The flavor was good, but it was really a disappointment for me, especially given the price. For the money, I was really expecting more. read more

Five Guys - Quite a bit drier than the Five Guys I'm used to. - Fast Food Near Me - Cheektowaga, New York

This is probably my favorite place to get a quick burger in Buffalo. I will start off by saying their menu can seem a little misleading for those who have never been to Five Guys before. Their "little hamburger/cheeseburger" is a burger with one patty, and their regular burgers have two. More often than not, the little burgers are more than enough for one person, if you throw in all the toppings and extras. Fries are usually the same way -- you might order a medium, but they also toss a good amount of fries into your bag (so it's basically a large.) Long story short, if you don't want to fill yourself up, SIZE DOWN!! I'm generally easy to please when it comes to a burger. Just give me my onions and my mayo, and I'm happy! Five Guys' burgers tend to be a little on the sloppy side, but maybe I'm just a fan of getting messy when I eat! (Usually, I eat it out of the tin foil it comes in -- fairly convenient, and it won't fall apart in your hands.) We've ordered from Five Guys multiple times, both sitting in and on the way out of the mall, so I can safely say that I'm a happy regular who will probably always go back. read more

First time here and it didn't disappoint! While it certainly is more expensive than the usual burger and fries what you get is worth it. I went with a "little cheeseburger" and small fries...and it was plenty of food- in fact I couldn't even finish. I loved the fancy Coke machine ( lots of cool pop choices) and the complimentary peanuts! The staff was friendly and quick! Will definitely be back. Went back recently and ordered a " bacon dog" it was over 4 bucks and worth a dollar if that. It was a hot dog split down the center on a roll that was also cut in half with a slice of bacon on top. It was really a mess to eat...the dog itself was tough and there wasn't much flavor aside from bacon....I wanted to cut it up to be easier to eat since the roll was falling apart at record speed....they didn't even have forks! Wtf! Only spoons- which I had no choice but to use. The place was a zoo but then again so was the entire mall on the night I went. Along with that bacon dog I ordered Cajun fries...they were spicy but very salty and had a heavy oregano flavor to them. I would skip them if I find myself here in the future. I am so torn on this place and whether I like it or not. The peanuts are still a nice touch. I am taking away a star because of that mess I ended up with . read more

Five Guys - Little burger and small fries - Fast Food Near Me - Cheektowaga, New York

Service is what youd expect for a mall food joint. But be prepared for undercooked, poorly assembled burgers and horribly soggy produce. Perhaps Im being too picky, but for a 6$ burger, I expect a tiny bit more. If youre not picky, then a great burger joint if you wanna spend a little extra. read more

Okay, this place is really good.... I am a french fry lover, and I heard a lot about this place and the fry portions they give.... SO MANY. I can not eat all my fries, and that is hard for me to not accomplish ;) I also love the peanuts they have for guests to snack on while they wait for their order. Not sure why they don't allow you to have your burger cooked at a specific temperature... Either way though, the food is yummy, and you should probably only eat here once in a while if you are trying to prevent gaining weight. :) read more

Five Guys - Fast Food Near Me - Cheektowaga, New York

I was looking for a quick bite at the mall that wasn't just food court food so I decided to try Five Guys. Walking in I was a little put off by the peanut shells all over the floor, until I realized they were a free extra and also they were swept up pretty promptly while I was waiting for my order. The staff was really friendly and I really enjoyed picking my toppings for the burger. I opted for just a burger and milkshake even though they seem to be known for their fries. The milkshake was ready first and had a great consistency and flavor. The burger was juicy and well done. The bacon was really crispy. Everything melded together well and it was a satisfying burger. It wasn't cheap, but it was good. I didn't get the fast food feel from anything I ate, so certainly worth the price. read more

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They have the best burgers and fries it's very expensive but it's worth the cost! The burgers are customizable you can add delicious toppings and top and the fries are made perfectly! read more

Anthony should be fired immediately. When I asked him if he could spot me this time and I would pay him back on the 27th, he immediately refused. read more

Stopped here for a quick bite. They had friendly service. Loved munching on peanuts while we waited for our order to be ready. We shared a small fry which was plenty for two people. We also each had a cheeseburger. There is something so delicious about those buns they use...they make the burger exceptional! read more

I like it.I think the soada mechanic is quite cool if I do say so myself.i also like there grilled cheeses because I'm a vegetarian so there's always an option for me read more

Can't say much that hasn't already been said about Five Guys (if the newspaper clippings on the wall are any indication). Funniest part of my visit - watching a Five Guys employees eat her Moe's Southwest Grill taco salad for dinner in the dining area. Burgers are always cooked to perfection with lots of free and generous toppings. I always get A1 steak sauce on my Little Cheeseburger (one pattie, rather than two). The mouldy oldies classic rock they blare (Nights in White Satin by the Moody Blues playing right now, really?) can get to you, so make it a dine and dash, don't stay for the atmosphere. read more

How original! burgers and fries. The marketing makes such a fuss about fresh cut fries and peanut oil but... if they let the fries get cold and greasy in the tray, then they scoop them up & literally dump them in a bag like they are garbage (hmm?) what difference does it make? The burger is done on a griddle and has no taste itself. The staff were standing around with that "I'm in training" glaze in their eyes and have not been trained to customer oriented. McDonald's quarter-pounder is better than this one. Fries are usually good anywhere if they are really hot, so these are a FAIL. $17. = 2 burgers, 1 fries, 1 drink & 2 stomach aches. read more

Well.... I've eaten at "Five Guys" in other cities (NYC, Chicago, Washington DC) and found them to be mighty tasty. I ate at one in Williamsville and, while the food tasted pretty good, the results (while possibly coincidental) were less than desirable. Last night I decided to give 'em another go..... honestly not because I was really that into it, but because the friend I was eating with had yet to experience the mystique and was quite jazzed at the opportunity. This franchise location is pretty small, but there are a couple of tables out in the mall giving an almost picnic-like atmosphere..... almost. And, the workers are very smiley here. I like that :-) While the French fries were DELICIOUS, the burger just WASN'T ALL THAT GREAT. Yeah sure.... you can choose your toppings.... But that can be done at just about any burger place. This just isn't worth all the hype.... or the price. Yeah, the soda machine is super cool with all the possible flavor combinations, but since I'm no longer 12 years old, even the novelty for that quickly wore off. read more

My husband and I are visiting the area, and we had a free day to explore. We were told by friends that we had to check out the galleria mall, and we started to get a little hungry exploring! Five Guys burgers are my weakness, and are probably my favorite burger ever! This location is just as good as any other location I've been to, consistency is key and Five Guys always knocks it out of the park! I got the cheeseburger which comes standard with two patties, topped with ketchup, pickles, and sautéed onions. My husband and I also split a "little" fry. There's nothing little about the little fry! They give an extremely generous amount of fries in your bag, I think they are more generous with topping off your fries than any other location I've been to. The staff is friendly, and helpful. I would recommend stopping in if you're craving a burger! read more

Five Guys - Cheeseburger with sautéed onions, pickles, and ketchup. - Fast Food Near Me - Cheektowaga, New York

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Firstly, I walked in thinking this place would be run by 5 male employees, but sadly the titled of the shop didn't have any significance to the operation of the venue. Wow, I cannot believe that there are so many 5 Guys Burger and Fries in the country and has still not gone under. The food was horrible. This place feels like they don't believe in the power of salt. The burger was the blandest thing I've ever eaten. The bread was soggy, the jalapenos weren't even cooked. They didn't even have any salt or hot sauce lying around for the mercy of tongue. Don't get me started on the fries. Cajun fries my a**. There was absolutely no difference in taste, apart from it being extremely powdered. I usually don't enjoy writing on the downside but I had to say somethings bout this place since the place charges so much money for fries, burger, and a drink. $11, seriously!? I could have gotten a better tasting fries and burger and drink at McD or Wendy's or BK for less than $5, and they would even taste better. If you have the money to spend and enjoy bland burgers, then 5 Guys Burgers is your haven. If you have any respect for your tongue, you should try anything else. read more

OK since my original review I have gone back a few times. Main reason is I found out that if I order the small cheeseburger and small fries, it's only about $8 and that is still plenty of food even for a big eater like myself. Also I usually order online for lunch as I have limited time to get their and back. So far they are pretty efficient with this as they already have the burger done and throw the fries in the fryer when I get there so that they still come out hot and fresh. I'm in and out in less than 5 minutes usually. The small burger is the same thing as the regular except one patty instead of two, provides for less mess and is a bit easier to eat. It's a decent burger for the price. Then the small fries come with a tiny cup but they throw more loose in the bag than the cup even holds. The fries are definitely delicious every time. While nothing mind blowing, I'd take this over any of the Big 3 fast food burgers and fries for sure. read more

Average five guys with all the normal things EXCEPT they are a little more pricey than the normal five guys which is why I gave the rating as a four star rather than a 5. Their service is also pretty fast surprisingly to have so many customers in the mall setting. Before yelp I came here often even more so than the one on Delaware so I'm happy to support it and give it a pretty good rating! read more

Five Guys - Double bacon cheeseburger with "the works"...large Cajun fries and a pepsi - Fast Food Near Me - Cheektowaga, New York

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I think this place runs on the fact that they have unlimited toppings. Otherwise, it's pretty much like any other burger out there, maybe even blander than other burgers out there. I think since the last time I've had Five Guys in Saratoga Springs, Five Guys took a really hard fall. There was really nothing special about the burger and I didn't feel the surge of passion for a delicious burger like I did back then. Sigh :( Ah and their regular fries are not good - not good at all. They're super soggy and bland and I do not like! But if you are bored waiting for the burger like I was for like 20 minutes, they have these super cool soda machines where you pick a soda and then there are different flavors. Like Sprite can go to Sprite Raspberry, Sprite Orange, Sprite Lime. I was really amused until I realized it's not that they have a shit ton of different sodas - they just infuse the fruit syrup into the soda as it's dispensing. Nonetheless, very amusing! read more

Burgers taste good but they are not cooked to order, only well done, and always goes straight through me. Never again.