With Five Guys, you always know what you're going to get--fresh, consistent, and satisfying. The burgers were good, but the Cajun fries were the real standout. And the soda fountain is always on point with so many options. It's definitely on the pricey side, but for fresh food and a reliable meal, it can be worth it. read more

Service was slow and the workers looked annoyed we came in. The grease soaked thru the bag and all over my seats in my car. So now I'm cleaning my seats of oil. Never going back there. They need better bags. Ridiculous read more

We order only 2 lettuce wrap burger ( no bun, swtih to lettuce wrap it up) and 1 fry yesterday lunch time, they charged 67.50 for 2 burgers!!! The price even higher than we got waygu beef burgers in Waldorf hotel New York!!!! Ridiculous!!! Call today, the manager insists they didn't calculate wrong. Keep the receipt. Would like to find out more true... read more

Five Guys - Order details - Burgers Near Me - Chattanooga, Tennessee

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I didn't care for the burger as much as I do for the veggie cheese burger. I think I'm going to stick with veggie burger from this point. I didn't like double cheese burger and the burger was too messy dripping juice. Some people are ok with that I'm not. I'm sure it would be a great burger for someone else. read more

First of the workers were rude and disrespectful the food was cold and wouldn't let my kid use the bathroom and said it wasn't open to the public and we had to go across the street to the gas station to use the bathroom read more

Great service. Fries were good. Lots of fries in the bag. Vibe was great. Nothing bad happened.

Don't get me wrong, I like 5 guys. Usually they're happy and fun to work with. It was obvious they could care less about choosing there expensive fast food. No greeting. I really think is was a skin color issue. That's all I'll say about that. Now the bill. The attached receipt will show you the cost. I could have gone to a restaurant and had a better meal with this 32 dollars. I won't be back as long as skin colors keep silently killing each other in their minds. read more

Well, sometimes I like being wrong! See, I have not considered myself a fan of 5 Guys since my first and second visits to the one in Atlanta, on Roswell Rd. Greasy fries, just-ok burger (can't quite remember what I put in the review, but I didn't love, for sure)...but I have seen the one in downtown Chattanooga on umpteen occasions when strolling by, en route to work, whatever, and finally had both the good-timing-opportunity and the burger-craving to give them a try. The little cheeseburger (just under $5) was just the right size for me; most servings are way too big so a smaller/kids option is great for me so I will eat it all (I don't tend to "take home" fast food especially...). The burger was solid. Ketchup, mustard, lettuce and (really fresh) tomato, plus cheese - well-seasoned and just what I wanted. The little fries ($2 and change) were really enough for two to split unless you're starving or hungover, and totally tasty; I didn't need to add salt and pepper, even, which is rare for me. Good lunch, not too pricey (healthy lunch options like a turkey sammy at Panera come close to $10 without a drink so for about $7, a burger now and then is a-ok) . . . glad to know that my now-local 5 Guys is not greasy, quickly served and tasty. I shall return, gladly! read more

Five Guys - The Little Cheeseburger - Burgers Near Me - Chattanooga, Tennessee

$12 for their bacon cheeseburger had small patty, too many condiments to make up for the small patty; fries were over cooked; and way over priced. I don't know how they were voted best burger. read more

So accommodating to my new food restrictions with ménière's disease. The staff was super polite and didn't act like it was a big deal that I had to customize my meal. read more

Greasy Burger that is as much fast food as anything else. When i get a burger not local, I want something different

The usual burgers and fries experience. You get a Knouff fries then you would eat. Our regular order was shared between three people. The flavor is consistent no matter what location I go to. We went to the discovery children's museum and walked a couple of blocks over to get to this location. Easy & convenient. read more

Five Guys - a sandwich and french fries on a table - Burgers Near Me - Chattanooga, Tennessee

If you are like me and you love a heart attack on a bun, you'll like this place. The fries get me every time... I have to give this place a three star rating though because every table was sticky and it was slow when I went in. Slow enough for everyone to be talking and laughing in the kitchen area. I'll still go back though. Lol read more

One thing I can say about them for sure, consistent. Always the same good quality burgers. Employees are friendly and the place is well organized and clean. I will say that I'm not a huge fan of the fries. To me, so much potential lost due to the oil. But, they are still good fries. Just not excellent. They do have the cut for it though. Come judge for yourself! read more

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Believe it or not--I didn't even get to eat here. We were going to tour the Tennessee River on the Duck Boat and just stopped in to ask for directions. The lovely counter girl told us where we needed to go and while I was thanking her we decided we needed a coke. These people were so friendly and kind that I just wanted to post a "Good Neighbors" review! When we return to Chattanooga we will stop in for lunch. read more

Five Guys - Ready to give outstanding customer service in downtown Chattanooga! - Burgers Near Me - Chattanooga, Tennessee

Ordered delivery via Grub Hub from a Downtown Hotel. Even then fantastic. As always the franchise does not disappoint, and the Burgers were better than the offerings from the onsite restaurant. Way to go gentlemen. read more

Best burger in town. Meats never been frozen and cooked when you order. Staff is very friendly and greet you with a smile. A small fry can feed two people with ease. The milk shakes are hand dipped and will have your taste buds dancing a happy tune. read more

Let me start by saying, I like Five Guys. I do. It's the closest thing to my beloved In 'N Out back home in So Cal. Nothing, in my opinion beats my INO so I won't bother comparing them. I'll review Five Guys on it's own merits, even though rumor has it that the Five Guys guys modeled their business after "that-which-will-not-be-named." The burgers are great. I love that you can pick a variety of toppings, condiments, etc. I'm a condiment freak, so this is seriously a good thing for me. I like that they have hot dogs too. The fries...they are super good and they certainly don't skimp on them. If you order the regular, it's way plenty for 2-4 people. Keep it up, Guys! read more

Fantastic place for an inexpensive lunch. The fries are the bomb and its the best "fast food" burger in town! read more

Five Guys - One of my favorite lunch spots! - Burgers Near Me - Chattanooga, Tennessee

these mfs are the most hilarious people i've ever encountered in a fast casual setting, ever. we came 30 mins before close expecting to be a nuisance, but they made us laugh and we had great conservation. not to mention, the food was great as always. thank you guys for keepin it light with us. read more

Good flavorful burger. Service was pretty good. Disappointed that they're not serving peanuts. I always look at this as part of the price

Don't get me wrong. It's a dang good burger. They are just a little to proud of it. $11 for a burger, small fries and drink. Don't let the small fool you either, you get a crap load of fries. In conclusion, how can you call yourself a burger joint and you don't have pepper jack cheese or ranch?.?.?.? read more

Good place to go eat lunch very fast and convenient fresh and not crowded moves at a steady pace and very reasonably priced read more

Five Guys - Cooking my stuff - Burgers Near Me - Chattanooga, Tennessee

This spot was great! We ate there last night or actually order from there. We were staying next door and really didn't want to venture out to far after a busy day. It is ideal for a quick but delicious meal. Fast service, clean building. read more

Lunch crew here is great, but the night crew just don't give a damn. It used to be great, but over the past months it's gotten drastically worse. First time it took them a while to come to take my order, gave a sassy face, and didn't even ask what I wanted. I just had to start ordering to try to get a reply. Second time a couple of them were fighting over who had the clean the floors and empty the trash. Third time, it was half an hour from closing and one guy just seemed upset I was there. He had the entire restaurant to clean, but thought it was funny to slam chairs purposefully loud on the ground and clean around me. This continued for 20 minutes until I left. During this I was watching Netflix with my son and he was like "whatcha all whatchin", I told him and then it obviously wasn't cool enough and he grimaced disapproval. Then he continued to slam chairs down around us. Burger was also sub par and fries were a bit burnt. For years I went to Five Guys at least once a week, but just too many instances of this has just left me sour. Hixon and Mall area Five Guys are still great though, but I live downtown, so just a little too far to frequent. read more

Not one thing to note that was unsatifactory. Always great....Their Health Report Rating of 100 speaks for itself. read more

Terrible location. Sold me individual patties for 2.09 one day and the next day told me the director of operations decided they would no longer sell individual patties. Only other option would be 46 dollars on 6 kids burgers. read more

I have to pay this location a five star review. Not for the merit that they deserve in the burger department but for their ability to stay professional and definitely proper conduct behind the counter. In comparison to say the other location. Won't even say it, but I think we all know the point of reference am making. I walked into this location and was greeted with a smile. For the fast food service and the food, this place is second city to I.N.O. in my humble opinion. Aside from some small eateries in the Midwestern side of the country. This is it for Chattanooga and Five Guys. Come here to enjoy their product. The last few times I ventured to same establishment in another part of town. I left with a major frown. Thank you Five Guys on Broad. read more

I LOVE a Five Guys burger! Now that I am living a keto lifestyle I appreciate how they wrap the burger in big iceberg leafs and I can still load it up with all the grilled onions and grilled jalapeños and mushrooms! The food is not the reason this particular location is getting 3 stars, the eating area had lots of cleared but not cleaned tables and the setup of boxes that all Five Guys do with peanuts and potato boxes (!? Think that's what they are) was very sloppy and not like the Hixson location I usually visit. I love that the store has lots of windows for watching downtown life but the windows looked dingy too. Staff was friendly enough, but again... comparing it to the Hixson location, I was not impressed. Not that friendly, just taking orders and cooking. Maybe I'm just spoiled by the overly friendly and clean Hixson location, maybe I just went in at the wrong time. This location IS more convenient to my home, so I'll give it another try and hopefully can update my review. read more

Five Guys is a greasy spoon type of burger. You will not get your food to your table before the grease bleeds thru the bag. the burgers are pretty good nothing great. The fries aren't bad and they sure give you enough. In all it was the location that got me into the door. Nothing else cause they are really proud of their food too. I mean a burger fries and a drink for almost 15.00. read more

Me and my family came to downtown with my parents. They loved it, and so did my family and I. It's a little fatty and has a lot of calories but I would come again every week or two. Love it and I would definitely recommend this awesome fast food restaurant! read more

Fries are awesomely addicting bc I like crunchy n greasy fries lol. Burger meat rather gristle-like and chewy - but a typical big burger with American fixins. Great service super friendly and military discount read more

Good stuff like usual. Helpful and happy staff as well.will be back in the future. Did a large fry. Save yourself the grief of a lot of extra fries going in the trash and order a small. read more

Good food but one of the cashiers were rude as crap and the manager is even more rude never will go back to this store.

Not counting the homeless guy staring at me, there were only two guys here today at five guys. This false advertising does not go unnoticed. The food is always good at 5-3+homeless person guys. Definitely stop in and give the homeless guy a hug and grab yourself a burger. Burgers come in two sizes - little and regular. Do not be fooled. Little is big. Regular is bigger. A good rule of thumb is a little burger works just fine for any human between 3ft tall and 12 feet tall. read more

I have eaten at this location a couple of times as well as other Five Guys throughout the southeast and, as you would expect from a chain, it was an almost identical experience every time. For not much more than other tasteless chainstore burgers, you can get a decent meal. I had a small cheeseburger with everything but pickle, a "small" fry and a rootbeer. Even with not eating all the three pounds of fries that they gave me, it was all I could do to finish the burger. The burger was cooked properly and the balance of toppings was good although you will need napkins! The fries are not the best, but this is one time when volume makes up for quality. It's not that the fries are not good, it's just that I prefer steak fries to a thinner cut. The difference in all my Five Guys experiences has been the staff. Some have been great, some less so. On this particular day, it was busy in the restaurant, but the staff was doing a good job. What brief interaction I had with them was pleasant, and the service was quick. Not much more you could ask for a late lunch on a nice late winter afternoon. read more

I don't get it. This place has fanboys who have apparently never been to anywhere else in this town or anywhere else. Expensive burgers and fries? Basically fast food. I never go here if I can help it. I have friends who rave about this place and I will always think they are nuts. read more

I placed an online order earlier. I arrived and my fries were already "cooked," if you can call them that. Normally, they cook them upon arrival. When I got home I noticed that they were severely undercooked. I couldn't even eat them. It's a disappointment considering that the fries are normally quite enjoyable. read more

Although this is pricey compared to fast food fare, it is competitive with the burgers of nearby chains, but has a fresher flavor with a wide variety of topping choices. The excellent fries are large enough to share ... a regular order will feed 2-3 men. Sharing an order helps keep the price down as well. And the free peanuts are a nice appetizer while waiting on your order. read more

Food is ok. Fries are good. But they have the freestyle Coke machine,. It makes your drink taste terrible. Can't go there unless I bring my own coke. read more