I really used to LOVE Five Guys, but I've had it twice recently and it was just okay both times. The first time was less than okay due to them not putting the cheese on my lil cheeseburger and barely putting any A1 sauce on my burger. On my second visit, they got the order right. On both visits, they gave us a boatload of fries, which we love! The milkshakes are thick and delicious, and you can tell that the team members are working hard back there to get everything out hot and fresh, within a timely manner. This location is always busy and clean. I suggest placing your order ahead of your arrival. They will still drop the fries fresh for you, as well as whipping up your milkshake when you arrive. read more

Visited Five Guys for a burger and fries. Until March 12, 2026, they are offering Bogo hamburgers if you order in the app and use the code FGAFTERPARTY. Apparently they had an anniversary in February 2026 with this same offer. However, some locations ran out of food. Therefore, they are offering it again in March 2026. We applaud them for their customer service and satisfaction. We ordered the bacon cheeseburger for $10.99. A bit expensive but when you get two for $6 it's a good price. The burger was good, but not something I would write home about. We would get it again, but it was not memorable. We got an order of fries as well. They served a lot of fries. The fries were a little limp. Not sure exactly how to describe it, but that they were not crispy at all. They were dark and looks like they should be crisp. However, they were very pliable. Not to our liking. It was if the oil was hot so it cooked the outside, but not the inside of the fries. The food was fresh and hot. The service was good. The restaurant was crowded and busy. They offer free peanuts. The atmosphere is fast food casual. You order at a counter (or in the app) and pick it up at the counter. My wife will get the junior burger next time. The two patty, bacon cheeseburger was a bit much for her. We will return. read more

Five Guys - Restaurant - Burgers Near Me - Carmel, Indiana

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I have to say. The staff that was working today set the bar. Very hard working and organized and working together as a team!! They were busy but every table was clean, the condiment station was stocked and clean, and so was the beverage area. The food was cooked just right and the cashier went out of her way to make sure my order was what I wanted. I have never seen a fast food team work together like this. They truly deserve 6 stars!!! read more

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Evelyn is AWESOME!! I placed an order on the app but did so with my dog in the car forgetting the temp has really changed!! It's 81° now and way too hot to leave my sweet Delilah in the car, but I did really want five guys!! So, after I saw that my order was complete, I called instead and Evelyn answered. She kindly offered to bring my food out to me so that I wouldn't have to leave my dog in the hot car. I do wish they had to drive up! I'll remember next time not to order at a restaurant that doesn't have a drive up when I have my dog in the car and it's hot outside. But for today, I want Evelyn to know how very much I appreciate her and how absolutely kind she was to bring the food to the door so I could just pop out grab it and get back into the car. read more

Food was amazing, felt like I was eating at home. Service was also amazing, food was reasonably quick and staff was nice. I also enjoyed the appearance of the 50's type restaurant. But the food was pricey. Would leave 300 pounds heavier again. read more

Five Guys - Burgers Near Me - Carmel, Indiana

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Stop by here today for the first time and received excellent service in a nice atmosphere in the peanuts were nice and salty. When my burger arrived, which was a small, I was surprised to see how very large it was with two good size, meat patties, and fresh fixings along with a very generous portion of freshly cut french fries which was also a small. Couldn't come here often or gain too much weight, but I will definitely come again and all at a very fair price of 14.37 plus a little tip read more

This has got to be the cleanest Five Guys I've visited. I stopped in to get my son lunch after a day of errands and shopping. This location was incredibly personable and I got to swap cooking stories with one of the hosts, Delphino. My order came quick and hot. I ate some of my son's fries on the way home, they were delicious, and he loved his shake and burger. I'm sure we will revisit. read more

Five Guys - Lunch for my kid :) - Burgers Near Me - Carmel, Indiana

Exceptional. Very clean, great staff, perfect food. Thank you thank you, thank you!! I love a good burger but I've been off other Five Guys recently due to dirty restaurants & staff. I've seen previously good fast casual follow this path of poor management. . Glad there is one that has such a good team! read more

Love five guys! I have nothing negative to say about this place at all! The burgers are absolutely awesome and nothing like them! The French r Fries are simply the best I have ever put in my mouth! I have never had their milkshakes, but would like to try them once the quarantine is lifted and I am able to go out and enjoy eating out! Five guys is very unique in how they prepare their burgers and they are very customer service oriented everytime I have gone into their establishment for lunch or dinner. Whenever I crave a hamburger, five guys is my first choice because they just know how to do it right! Everyone should experience five guys once in their life! read more

Five Guys - Little hamburger in lettuce wrap with little fries - Burgers Near Me - Carmel, Indiana

Fantastic service! I placed two large catering orders and they were able to handle it no problem. The food was nice and hot upon arrival. My company loved it! read more

Our food came out in less than five minutes. It was steaming hot and the fries had the perfect crispiness. There is always someone clean down tables, chairs, doors, windows and fountain drink area. The customer service is outstanding with all employees smiling and treat you very well. read more

The group workjng at the restaurant is super nice. Clean, courteous and delicious hamburger, it never disappoints us! One of our local restaurants we frequent and enjoy the visit! read more

Five Guys will always be my spot for great burgers! The Carmel location on a cold winter evening was packed, but the staff was ready and worked like a well run machine. Definitely not a spot for vegans...but a great place for those who are Keto. They are really good at making the bunless burger and making sure there's plenty of "lettuce" bun to keep the fully loaded burger intact for a fulfilling bite! Five Guys is the spot for devouring amazing hamburgers and fries, chilling with friends and enjoying the day! read more

Five Guys - When everyone in the city opts for a burger!! - Burgers Near Me - Carmel, Indiana

My favorite go to for a solid burger and fries when I'm deficient. Don't eat here before your bloodwork for your annual physical tho. Food and service never disappoint. read more

Each meal at Five Guys is enough food to feed five guys. So I guess the name is apropos. A regular order of fries can feed my family of four easily. We accidentally got two orders, and we were eating fries for the rest of the day. The food is served to you in a sack, regardless of whether you're dining in or carrying out. It's not the most aesthetically pleasing way to serve food, but no one besides me seemed to mind. I guess you just make a DIY surface on which to lay your burger and fries out of your paper sack? Sure, why not. The burgers have a lotta beef in them. My beef is that it's too much beef. Then, if you get a double burger, you're just getting a ridiculous amount of beef. I like to stick to single burgers. You can customize your burgers with any toppings and condiments for no extra charge. I got grilled onions, ketchup, mustard, lettuce and tomato, and all of that stuff made for a huge and sloppy burger. Don't get me wrong; it tasted great. It just required a couple dozen napkins. They offer free peanuts here. They're salted and in the shell, so you get the pleasurable experience of cracking them open and munching while you wait for your food. I don't get any because who knows whose hands have been in the peanuts, but I'm sure you'll like them. read more

Five Guys - Fries are served in cups - Burgers Near Me - Carmel, Indiana

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Five Guys in Carmel is our Family Fave Burger joint! I'm partial to the regular (2 patties) in a bowl. I prefer to save a few calories by not eating the bun and eating some fries. They also will make a burger in a lettuce wrap; I've tried that and found it too messy to enjoy. We generally get a large fry and that is plenty for the four of us. I love their fries, they have a nice seasoning you can ask for on the side as well. Five Guys has a large variety of toppings to choose from - I like the grilled mushrooms and grilled onions with my burger in a bowl. The flavor is great, the portion size good, and the prices are reasonable. read more

My daughter and I love to go there. The restaurant is always clean, the staff is very friendly and efficient. And the food corresponds to our expectations! read more

Great burgers and fries. Nice that you can special order your burger toppings and they always get it right. The "standard" burger is a double. Good quality. Great and easy carry out read more

Okay. I'll start with what I like about this place. The staff at this location is always nice and personable. The burgers are DELISH. They offer burger bowls which is great for the tedious Keto diet I'm on. The fries (when I was enjoying life and not depriving myself of potatoes) are yummy and the portion is huge. They make everything fresh to order with an open kitchen so you can watch your meal being made. Now....for the cons. It takes a while. You better expect to wait 10 minutes for your food if they're slow, longer if they're busy. Although the staff is polite, they typically lack urgency. Tonight I ordered a lettuce wrapped burger after the cashier mentioned to me that it was an option. DON'T DO IT!!!!! It's literally a piece of lettuce on top of the patty and one under the patty. Not a "wrap". See the picture. It fell apart immediately and was super messy. Tonight we watched my husbands bun and my piece of lettuce sit without patties or toppings for 16 minutes while they completed 2 orders that came in after us. I don't know why. I'm giving them 3 stars because although I'm never totally satisfied, it's fast food so you get what you pay for. It is consistent and you know what you're going to get. read more

Five Guys - Burgers Near Me - Carmel, Indiana

We always only order pick up from this location because Five Guys ambiance is nothing spectacular. The fries are though! Love that they FILL the bag with extra fries and they make them fresh for you. The burgers are great too. I only wish this location had shakes!!! Then I'd give it 5 stars. read more

This is a great burger for not a ton of money!! If you can take an extra couple of minutes to order and wait while they make it fresh for you, this is waaaaay better than what you'll get at those fast food joints. This sounds weird, but one of the best things on their menu are their hot dogs. I'm not normally a hot dog person, but my son ordered one and couldn't eat it all, so I took a bite. Omg!! This is a stellar hot dog! (I know. I sound like a lunatic.) Their BLTs are also delicious, with really crispy bacon and fresh veggies. Speaking of veggies, their veggie burger is also really good. Their fries are perfectly crisp and you can order them with Cajun seasoning if you'd like. And there are always extra fries in the bottom of the bag, so you can order a size smaller than what you'd order at other burger joints. The atmosphere is super casual and they have a fun soundtrack of music playing overhead. A seriously fantastic alternative to the fast food burgers or the line around the block at Chick-fil-A. read more

I never know exactly how to categorize Five Guys. They're definitely not what I would call a gourmet burger joint, but at the same time, it seems like it's not really fast food either. Either way, here's what you can expect from Five Guys: 1) A small, limited menu of choices, which is perfectly fine. 2) A very messy, somewhat greasy burger. 3) Loads of flavor. 4) If you order fries, your bag will be "topped off" with an overflow of fries resting on top of the actual French fry container inside the bag. You're going to pay more than McDonalds or Wendy's, but I think you'll know where that extra money went when you're halfway through your meal. read more

I placed an online order, and I made an error when ordering. Upon arriving to the store one of the managers or employees said they would remake the burger at no additional cost! It was so unnecessary and made me and my wife's night! Thank you so much for your kindness, your patience, and your incredible food and service. You set the bar very high for other restaurants of your caliber! read more

Just a seriously good, get it how you want it, kind of hamburger and fries and hotdog place. The staff is nice, the food is hot, the value is decent and it comes out fairly quick. read more

I don't know what's with all the 5 star reviews. Worst burger place in Carmel, called a head still waited like 15 mins. Despite 8 people working. Burger was cold, it only and one patty, and they didn't give me bacon on my bacon cheeseburger. Usually you can expect good fries but NOT here soggy, gross, and cold. read more

Okay...maybe this review is somewhat biased by the fact that I had a five minute drive home. But, I think I'm done paying $10 for a soggy burger and soggy fries. Usually, by omitting tomato, I figure my sandwich won't fall apart. Wrong. Maybe if I had eaten there it might have been different, but I doubt the fries would have been any crispier. Why are their fries always soggy?!?! Probably going back to Smashburger. Maybe a little less meat, but a hell of a tasty burger. And the fries aren't SOGGY! read more

This place is stupid amazing. They boast a great location with ample parking alongside a large dining area. The staff members are friendly and fun, competent burger slingers, and generally remember me even if it's been a couple months since I've snuck in for a treat. The food is fresh, clean, and flavorful. These are the kind of burgers that your dad hovers over in your backyard making sure that you don't taint the meat with emotional stares of hunger or wayward dashes of unneeded seasoning. The mushrooms taste like the steamy victory of a Greek god upon reaching the highest mythical mountain on the mount of a winged horse. The onions, oh the onions - their sweet char is nothing short of an earthy embrace laced with the kiss of summer. The fries come in several sizes. Order the small...just trust me - or you're gong to be carrying out a grocery bag of leftover fried potatoes crisped on the edges like aborted kindling at a bonfire. Two mega Coke mix and match machines adorn the dining room...daring customers to mix grape and vanilla whilst awaiting their masterpiece meals. Peanuts decorate the floors, cracked and enjoyed by would be consumers as they wait impatiently in line to order the meal that will change their lives. A typical visit here ends up with me cutting my burger in half, intending to only be able to eat a portion of it, and then wrapping the remainder in its foil wrapper for later. IMMEDIATELY followed by me unwrapping the leftover tucked in the foil blanket and consuming it anyways because delicious. Go. Eat. Tell the world. read more

Love their burgers and fries. What's else can I say? Just love it . I forgot free peanuts too.

Burgers and fries are great... obviously. Love that they have coke freestyle. Love that I can get my burger in a tin without a bun. A lot of bunless burgers leave me still hungry because without the bulkiness and carbs from the bun, burgs don't fill me up super well. But this is the exception! This doesn't feel like a plain burger patty that's gone in five bites with a fork and knife. It's hearty and a total meal even without a bun. Only reason I knocked a star off is because my husband and I often rely on online ordering to get our food quickly while on a lunch break or time crunch. Most places, you place an order online and they start making your food so that by the time you're there, it's ready. 5 Guys doesn't start making your online order until you're in the store and have checked in. What's the point of online ordering then? I sent an order in the other night and sat and waited 15 minutes in store. Wish it would've been bagged and ready when I arrived. read more

I had to wait at least 5 minutes while a staff person looked for ketchup containers. He couldn't find any so he came back out and started doing something else instead of bothering to tell me. I finally flagged down another one and got a refund for my fries. Good thing since I still got them and they were cold soggy and old. The hamburger was also old and cold. It was 6 pm on a Saturday and very busy, no reason why I received cold old food. I will never go back to this location again. read more

Online ordering is supposed to be convenient. Online ordering at five guys is not convenient. They don't start making your order until after you're there and put your order at the tail end of everything - even if you don't get fries. My husband just spent his entire lunch break - yes the entire thing - sitting and waiting for the order I made while he was still at work. Get with the program five guys - make your online orders when they come in. We loved our FG location up in Michigan. Sad that the one here sucks and isn't dependable. read more

Five Guys Four Stars and Fries! Really like this location in Greyhound Pass. The staff is very friendly, and there always seems to be a place to sit. Burgers are always hot and delicious! I really enjoy that they have a lettuce wrap option. It makes me feel a wee bit less guilty for indulging in a yummy burger and crispy golden fries. I would say a deduction of star for cleanliness. As any fast food type chain, it could do with a good wipe down. read more

It's 2016 and I just visited a Five Guys for the first time. Yes, I'm judging myself. I admit I didn't actually have that high of expectations - I very rarely eat red meat and burgers usually make me sick to my stomach, especially when there is lots of grease involved. I have to disagree with some of the reviews here that state they felt sick/gross after eating at Five Guys. I actually felt great - more so than I have when having burgers at nicer restaurants. I like that Five Guys is a little bit more than fast food, but still a great place to get a quick bite. I thoroughly enjoyed my cheeseburger and cajun fries (just get them cajun!). Even the smallest size of fries was too much for me. One thing to note for next time - I definitely would order the Little Cheeseburger in the future. I had no idea the regular size had 2 patties, and that isn't something I necessarily need. I wish they'd note that on the menu, but I know from now on. Overall, I'd definitely consider coming to Five Guys again. Going into it, I thought this may be the kind of place I try once to say I had and then moved on, but the deliciousness and freshness of the food really appealed to me. read more

I love all the topping choices and that they are free! The small burger is perfect for me and we always get the large bag of fries to share which is really a huge amount. They come in a bag which can be a little greasy, but we usually just eat there. The fries are made there and I like they tell you where the potatoes come from as an interesting trivia tip. The location we ate also had a Coke freestyle machine which my husband always enjoys. We don't eat here too often, but sometimes it's nice to indulge in a guilty treat of hamburger and fries. I like it better here than Red Robin for sure! read more

While I don't eat a lot of red meat anymore, when I want a burger, I want a GOOD one! Five Guys delivered on that. Their burgers are juicy, fresh and tasty. I love that you can order all the toppings that you want and the price stays the same.The cajun fries are delish but make sure you order a small and split it! The only issue I had was with the size of the burger (which was my fault for not asking). I had no idea that a "regular burger" actually meant a burger with two patties. Next time I will make sure to order a "little burger." read more

Big, tasty, juicy burgers! Hand cut fries. Everything tasted fresh and delicious. This is probably the best chain burger I've had. I've heard this place is good, and it lived up to the hype. read more

Five Guys - Burgers Near Me - Carmel, Indiana

Excellent customer service. They pay attention to what you order and they stand by your bag until you pick it up at the counter. The fries are always fresh and you get PLENTY. GET THAM CAJUN STYLE! I get the little cheeseburger with everything on it and it's always hot, fresh, and wrapped in foil so it stays that way until you get to your destination. I always eat too quickly for a photo. Oh yeah, they have the coca-cola machine with a thousand flavor combinations! read more

My number 1 favorite burger. This place is amazing, has awesome burgers and fries. They load their bags full of fries, so normally I just split a small fry with whoever I'm eating with. Their burgers are always so fresh and juicy and delicious. The location of this five guys isn't as convenient since some of the construction work on US 31 - if you are coming north on 31 you actually need to follow the 146th street route, and then keep going straight the off-ramp intersection in order to easily turn right by the Chili's (and then turn right again to get to Five Guys). But it's worth going to because this place is great. read more

Stopped in for some dinner on a Friday. Good thing is the had a line of workers keeping up with the demand. The burgers are top notch. Built the way you like. Fries good as well. Good meal for sure. read more

Great burgers. Soggy undercooked fries. Really any other fast food place makes better fries. Especially when you pay $4 for bad fries. Just get a burger. Not their fries, not at this five guys read more